Entrata Erfahrungen

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372 Bewertungen

- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
One Stop Shop of Property Management Software
Bewertet am 26.5.2020
Overall Entrata is a great software and the best that I have used in my 7 years in property...
Overall Entrata is a great software and the best that I have used in my 7 years in property management.
Vorteile
The best part about Entrata is the fact that I do not need any other software. Entrata has everything you need to run your property. From being able to post your available apartments on Craigslist to scanning Invoices and payments. I love not having to have multiple software running at the same time just to do my everyday work.
Nachteile
Now that I rely on just Entrata, when something goes wrong it can take sometime to fix. This is mainly when it is a small issue that they are unaware of until we have to report it. Sometimes it is fixed rapidly but sometime we are waiting a week or so for the correction.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Entrata Review
Bewertet am 26.2.2024
I've had a bettter time with this software then others such as onesite
I've had a bettter time with this software then others such as onesite
Vorteile
What I like is how easy it is to add Guarantors,
see residents' ledgers and rent totals.
Maintenace is easy to enter and check on
Nachteile
I don't like not being able to schedule tours or see who's missed calls we have.
In Betracht gezogene Alternativen
AttendanceBotWarum Entrata gewählt wurde
because our company chose to switch from Onesite to EntrataZuvor genutzte Software
ONEsiteGründe für den Wechsel zu Entrata
I was not the one who decided to make the final decision.- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Not ready for BTR construction
Bewertet am 28.7.2023
Vorteile
It is easy to use and easy to figure out.
Nachteile
* I want to see phone numbers on the search...don't make me open the file just to get the phone number. * I want to see the address for each home and it should show on work orders.<BTR>* Email integration does not make sense to me. I get the original email and then a copy in my inbox but I've got to reply inside Entrada. Since Entrada is web based and so is my email...link?
- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Entrata is the best!
Bewertet am 27.11.2023
I did not get the opportunity to take any training before being exposed to Entrata. I took all of...
I did not get the opportunity to take any training before being exposed to Entrata. I took all of the video training and test as well as watched all of the videos that were offered on the software. I am self taught and I have learned a lot from the support team. They are wonderful and talking me through tasks or helping me understand something. They are some of the best in the business.
Vorteile
I have worked on many different management software and Entrata is my absolute favorite. I love everything about the software.
Nachteile
I can't think of anything I don't like.
- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great for Multi Family - Missing the Mark a Bit on Commercial
Bewertet am 5.9.2024
Mostly favorable! It's a great platform with a few bugs to work out, just like any other property...
Mostly favorable! It's a great platform with a few bugs to work out, just like any other property management program.
Vorteile
Easy menus, intuitive use. Wide variety of reporting features.
Nachteile
The commercial property platform contains too many features that are related to multi family only and work-arounds are required.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Entrata beats all other software systems!
Bewertet am 11.9.2024
Entrata is very simple to use. The dashboard shows everything on one screen and is easy to...
Entrata is very simple to use. The dashboard shows everything on one screen and is easy to navigate. The training was "hands on". The help desk team has been very supportive. I don't want to ever go back to our previous software systems!
Vorteile
Entrata has everything under one platform and is very easy to use.
Nachteile
I don't really have a complaint. Even when there is an issue and we have to contact the helpdesk, their team is very kind in helping find a solution (even if it is user error).
- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Entrata is Great!
Bewertet am 24.5.2024
The software is undergoing continuous development, and we anticipate the introduction of additional...
The software is undergoing continuous development, and we anticipate the introduction of additional features to further enhance our operational efficiency across the platform.
Vorteile
If your team is seeking software that enhances efficiency and provides ample space and time to engage with prospects and residents, this platform stands out as the most effective I have encountered. Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as needed.
Nachteile
The response times for placing a ticket with Entrata's Support Team are currently slow. However, once communicated, the quality of work is commendable. We kindly request more clarification and regular updates in cases of delays to ensure transparency with our teams.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Making Property Management Simple
Bewertet am 24.5.2024
My experience with Entrata has been wonderful. The program is easy to use, I can learn new things...
My experience with Entrata has been wonderful. The program is easy to use, I can learn new things quickly with all of the different options for training, and the customer service is next level!
Vorteile
I love how user friendly Entrata is! I utilized the trainings when I first was introduced to this program. I was impressed about how helpful my trainer was and how thorough it was. The trainer checked in with me after to make sure that I knew exactly what I was doing, and where to go if I needed any extra assistance. The customer service is spectacular!
Nachteile
I have only run into one issue with Entrata. Several of my residents were charged extra for using a commissions based debit card not realizing that there was a difference. My issues were resolved quickly though.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Loving Entrata!
Bewertet am 3.6.2024
Entrata is Fantastic! ***** Stars! Two thumbs way way up!
Entrata is Fantastic! ***** Stars! Two thumbs way way up!
Vorteile
I love how easy it is to navigate to different areas of the system in respect to what the resident needs.
Nachteile
It seemed to take forever to learn Entrata. There were so many tabs that it was overwhelming at first. However, now that I have the system down, it is actually a breeze and makes my job less complicated in so many ways.
- Branche: Vermögensverwaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Efficient Property Onboarding with Entrata
Bewertet am 3.6.2024
Entrata greatly simplifies property onboardings with its user-friendly interface and comprehensive...
Entrata greatly simplifies property onboardings with its user-friendly interface and comprehensive features, making the process more efficient and accurate. While the initial setup can be overwhelming and complex issues may take time to resolve, the overall benefits far outweigh these minor drawbacks.
Vorteile
From an administrative perspective, Entrata has been incredibly helpful for property onboardings. The platform's user-friendly interface simplifies the transition process, covering everything from data migration to setting up essential systems like accounting, leasing, and maintenance.
The step-by-step guidance and automation tools save a lot of time and effort, making the process much smoother. Real-time reporting and analytics offer valuable insights, helping us quickly address any issues.
Nachteile
The initial setup can be a bit overwhelming due to the platform's extensive features. Additionally, while the support team is responsive, it sometimes takes a bit longer than expected to resolve more complex issues.
- Branche: Immobilien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Entrata the industry standard
Bewertet am 24.5.2024
Entrata is great and should be the industry standard.
Entrata is great and should be the industry standard.
Vorteile
I have been using Entrata at multiple properties with multiple property management firms, it really should be the industry standard with its easy to use interface and functions.
Nachteile
Very rarely do I have any technical issues with Entrata, although the support team is the first point of contact to reach me before my in house IT support team.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Amazing (though overwhelming) capabilities!
Bewertet am 18.9.2024
Entrata is overall a very powerful tool. I have the most experience with running reports and...
Entrata is overall a very powerful tool. I have the most experience with running reports and creating maintenance work orders.
Vorteile
I like that Entrata can run detailed reports. I also like the work order function. I like that it helps our team have leads, payments, work orders, etc in one place.
Nachteile
Entrata has a big learning curve. The system can be overwhelming to learn at first.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Overall Recommend
Bewertet am 5.9.2024
Mostly good. We'd like to evaluate all that we have available to us as it's been a while since we...
Mostly good. We'd like to evaluate all that we have available to us as it's been a while since we onboarded, and much has been added since then.
Vorteile
User Experience & Versatile Functionality.
Nachteile
No Investor Management Software and many ticket erquests aren't fully resolved.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Entrata Experience
Bewertet am 5.9.2024
There is some glitching every once in a while that needs some work.
There is some glitching every once in a while that needs some work.
Vorteile
It is very user friendly. I like having "to-do lists" to complete. Helps me feel productive.
Nachteile
It glitches sometimes between applications and I'll have to refresh the whole page.
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Leasing Consultant
Bewertet am 5.9.2024
I am using over four years and reliable for the apartment.
I am using over four years and reliable for the apartment.
Vorteile
Super First and I can search in a search box on the top, whatever I want in the database within a second.
Nachteile
The Data is Very Clear in the application tab by tab.
- Branche: Immobilien
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Entrata Review by a Leasing and Marketing Consultant
Bewertet am 7.6.2024
I really appreciate the features that it provides. Being in the industry for 8 years, I basically...
I really appreciate the features that it provides. Being in the industry for 8 years, I basically used the same system for everything. I like the ease that Entrata brings to this busy industry!
Vorteile
Made my job easier, especially with the automatic follow-ups
Nachteile
The thing that I liked least is that when the system does an automatic follow-up, it does not allow us to send their personalized quote with that, so my tours end up getting 2 back to back emails as soon as they leave
- Branche: Buchhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Thank you
Bewertet am 7.9.2024
Amazing been using it for for over 7 years never no issues
Amazing been using it for for over 7 years never no issues
Vorteile
It’s organized and always worked great for me
Nachteile
Mobile site isn’t like the desktop but it’s just easier most times when out of office
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Entrata review
Bewertet am 5.9.2024
Vorteile
the workflow is much smoother and faster than the previous company we used
Nachteile
if there is ever an issue, it is usually resolved over email, i prefer a phone call
- Branche: Immobilien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Ease of Entrata
Bewertet am 28.2.2024
I would say out of the other programs I have used before such as Yieldstar or Onesite, I would...
I would say out of the other programs I have used before such as Yieldstar or Onesite, I would choose Entrata every time.
Vorteile
Entrata is very user friendly. Its a mix of ease of onesite and accounting views like yardi. You can dig into the numbers on your financials and see exactly what is going where.
Nachteile
Entrata is a very user-friendly program. Having new hires come onboard to learn it takes a fraction of the time.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Very pleased with Entrata
Bewertet am 10.9.2024
I've been using Entrata for the past 5 years and besides the technical issues, I like the ease of...
I've been using Entrata for the past 5 years and besides the technical issues, I like the ease of this software.
Vorteile
The software is very user friendly. If you make a mistake, you can easily fix.
Nachteile
It seems to be having technical issues recently.
- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Entrata is great
Bewertet am 24.5.2024
Vorteile
I have used all other property management software but Entrata is the best. The convenience, easy to use and understand dashboard makes it super convenient and easy to use.
Nachteile
Receiving invoices emails that have been rejected continues to be an issue
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Entrata easy does it
Bewertet am 12.8.2024
Great service fun and fast easy to operate
Great service fun and fast easy to operate
Vorteile
Fast and easy fun carefree and easy to use
Nachteile
Logging in and out often but overall great service easy to use and help tenants accomplish their rental info
- Branche: Hausmeisterservice
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Program for your Business
Bewertet am 13.9.2024
I come in , open Entrada to the maintenance section, start scheduling work orders to my crew, &...
I come in , open Entrada to the maintenance section, start scheduling work orders to my crew, & send them off. Very easy!!
Vorteile
The ease of finding things quickly & efficiently.
Nachteile
There is no cons with this program. Now, with Yardi, indefinitely!!
- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great product
Bewertet am 24.5.2024
Vorteile
Easy to use been working in the field for 8+ years
Nachteile
Non that I’ve found workday plus years in this field, and I still haven’t found
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
great! love it
Bewertet am 4.6.2024
fantastic!! wonderful platform for property management
fantastic!! wonderful platform for property management
Vorteile
easy to learn and easier to use daily! :]
Nachteile
simple use, no difficult to it! great transition