Maxio Erfahrungen

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250 Bewertungen
- Branche: Informationsdienst
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Gutes Billing-Tool für SaaS mit teilweise individuell verhandelten Verträgen
Bewertet am 23.8.2023
Gutes Billing-Tool was es ermöglicht effizient und effektiv die SaaS Verträge zu verwalten und...
Gutes Billing-Tool was es ermöglicht effizient und effektiv die SaaS Verträge zu verwalten und abzurechnen. Alle notwendigen Analyse und Prognosefunktionen werden unterstützt.
Vorteile
Transaktionslogik, Abbildung von Revenues und Auswertungen, Prognosefuntkion
Nachteile
Mangelnde Anpassung an deutsche Themen, SePa Zahlung, Möglichkeit Rechnung nach Versand zu ändern

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Chargify has everything you need
Bewertet am 12.2.2019
We've been with Chargify since the early days, and although they have raised their prices we are...
We've been with Chargify since the early days, and although they have raised their prices we are still very happy not only that we chose them to begin with, but that we are still happy with the service. If you want a solid payment processor that will meet all your business/corporate/legal needs, Chargify is the one-stop-package.
Vorteile
Meets all legal standards
Hosts transactions
Accepts payments outside US
Handles Dunning
Reliable
Many useful features like step-tiered billing
Helpful support
Nachteile
Cost has been raised several times since we started
Rate limiting on API is pretty low
Wish it had more hosted payment page/email templates/customizations
Locked in once you choose them as your payment provider, no real migration path to other service.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Comprehensive product and well designed
Bewertet am 11.5.2024
Vorteile
It has an amazing level of features and functionality.
Nachteile
It is a bit clunky in some areas that I’ve used.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Too Expensive for what they deliver
Bewertet am 15.9.2019
It has served it's purpose for being a quick start for recurring billing, but the cost is too great...
It has served it's purpose for being a quick start for recurring billing, but the cost is too great to be a long term solution. The team are great and super responsive in answering my questions asap.
Vorteile
The advanced recurring billing options for stacking (or not) coupons and discounts, ability to grandfather pricing, and the support team are fantastic.
Nachteile
Every plan is a new subscription to be manually created. We use their hosted signup form and have to create 1:1 for every product in the catalog - too hard. Can't customise the css of the statement.
Gründe für den Wechsel zu Maxio
Looked for NZ currency and Xero integration
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Makes My Job 10 TIMES Easier!
Bewertet am 2.11.2017
Chargify has helped our support team be able to maintain transparency and integrity of our...
Chargify has helped our support team be able to maintain transparency and integrity of our automation and billing process when its come into question. I cannot say enough wonderful things!
Vorteile
We use Chargify for all things billing like processing subscription charges. We've also been able to automate invoicing/statements, failed credit card payments, subscription state, customized billing, etc... and can we talk API? Their API was very easy to integrate with and use has shown to be very valuable when regarding disputes and verification of integrity of our customer accounts. We couldn't be any happier! Plus, their support team is and has ALWAYS been helpful when anyone from our team reaches out.

- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Chargify for the CEO
Bewertet am 14.9.2019
Credit card contract management/retention across three currencies. It has been a God-sent.
Credit card contract management/retention across three currencies. It has been a God-sent.
Vorteile
Daily update on the MRR in each currency is invaluable. I can quickly see how we performed that day. And tale corrective action or congratulate dependent on the country and numbers for that day.
Includes; New Business, Expansion, Reactivation, Contraction and Churn.
Nachteile
I recied a separate e-mail for each currency. I would like to receive just one.

- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Using Chargify for a SaaS product
Bewertet am 11.9.2019
We do all of our invoicing through Chargify. It's easy to use software for billings with Credit...
We do all of our invoicing through Chargify. It's easy to use software for billings with Credit Card or Invoice. Any other options are not available within Chargify.
Vorteile
- Easy to use
- Easy to implement in your system
- Not too expensive
- Good value for money if you don't need additional features
Nachteile
- Invoices are too expensive.
- Not possible to create "customized" pricing structure.
- Only trial/active stages, no additional stages.
- Limited in features
- Should have more innovation
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A Great Experience
Bewertet am 5.10.2017
Vorteile
The sales process and the setup process were both so great. I felt very well taken care of by, especially by my on-boarding specialist, Kayla. She took me through a very stressful transition (let's be honest, money and technology can stress a person out) and made it smooth and easy. I'm very happy to be on track and using the system now. And I love it! I went with Chargify because it seemed like the only system that would allow me to both charge clients cards automatically, but also send invoices to those clients that need to pay by check, ACH or wire transfer. We have a lot of international clients, so this was imperative for us.
Nachteile
There are a few places that improvements could be made, but they are minor and the staff seem very open to hearing comments. I do wish we could go back and edit invoices that have already been created. But I understand the reasoning behind it. I would also like to see more advanced/flexible reporting.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Great and easy to use tool for billing
Bewertet am 8.9.2015
Chargify serves as our billing software for our company. I love it! It gives us a handy, intuitive...
Chargify serves as our billing software for our company. I love it! It gives us a handy, intuitive way to track payments for our customers, allowing us to better serve them overall.
Vorteile
Roll-over invoices for those who don't pay a previous month (whether on purpose or by accident) is REALLY helpful. It allows us to make sure we're not losing money from month to month, and helps to keep customers accountable to pay what they've agreed to pay. Along those lines, it's super beneficial to have a way to track (in as great a detail as desired) a person's billing history to be able to verify and better handle what can otherwise be frustrating conversations with customers.
Nachteile
Sometimes it can be confusing when adding in check payments to keep track of where they come from. Perhaps a helpful reminder when adding in a check payment saying something along the lines of, "Hey! Looks like you didn't write a note here -- you might want to, just for future reference."
Antwort von Maxio
Thanks Matthew for the positive feedback!

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Software that does not disappoint
Bewertet am 11.9.2019
Vorteile
For me, as a QA in company it's easy to use. Honestly, we didn't even once have problems with it. It just works.
Nachteile
I heard from those who configure it, it was not really easy to do it but if you did in once, that's done and you can forget about it.

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fantastic Software
Bewertet am 5.9.2019
Very happy customer of almost 10 years.
Very happy customer of almost 10 years.
Vorteile
Chargify is incredibly easy to use and flexible enough to meet the needs of our growing business.
Nachteile
Takes time to implement however docs and support team are fantastic.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A fantastic and much-needed platform for growing SaaS businesses
Bewertet am 28.8.2018
Overall, I'd say that SaaSOptics has, after some up-front work to get it configured to our...
Overall, I'd say that SaaSOptics has, after some up-front work to get it configured to our requirements, completely delivered on the lofty expectations we had for it. We have a two-person finance team managing a business that's doing >$15M of ARR. As you can imagine, these brave souls simply would not have time to pull together the sort of deep multi-faceted business intelligence reports and ongoing analytics that SaaSOptics gives us at basically the push of a button. It's been a very important tool for us as we manage growth and optimize our revenue streams.
Vorteile
SaaSOptics is incredibly flexible and the only solution of its kind that we've seen successfully integrate both Salesforce and Quickbooks in a way that actually dramatically saves time and improves data integrity. We test drove some competing solutions (all far more expensive) and, unfortunately, many of them actually created more issues for us than they solved.
Nachteile
The flip side of the incredible level of flexibility/customizability that SaaSOptics has is that it is not the simplest solution to learn to work with. While recent updates continue to simplify and enhance the UX, it's still a tool best suited for "power users" and takes some time to learn and use to its fullest extent. If you expect this to be "plug and play", you will be disappointed and not get the full value of the solution. With that said, it was certainly no more complex or challenging than implementing Salesforce.com for the first time, which is basically a rite of passage for most SaaS companies, so I would not let the learning curve deter you from investing in SaaSOptics. Our experience is that benefits of the time-saving workflows and powerful reporting far outweigh the time investment required to get ramped up. Their support has always been excellent and responsive as well, which makes a big difference with a more complex product like this.
- Branche: Buchhaltung
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 4.0 /10
Future invoices, Tax options & Client Billing (info) Profiles
Bewertet am 17.3.2017
I do enjoy how easy it is to raise credits/invoices & sync these transactions to Quick Books from...
I do enjoy how easy it is to raise credits/invoices & sync these transactions to Quick Books from SaaSOptics. It is also very easy to reverse revenue by raising the transaction from the contract. The main issues I have, however, with this software can be narrowed down to - Future invoices, Tax options & Client Billing (info) Profiles:
1. I keep a self-maintained spreadsheet with future invoice details due to the following: Future invoices are not always pulling when the date is current; they are not appearing in the order processing (ready to bill) list within SaaSOptics because the 'e-invoice queue' check mark is dropping off. To avoid errors, to ensure that the client receives their invoice when the date is current, I track this info on a spreadsheet outside of SaaS.
2. I keep a maintained spreadsheet with billing profile information for our clients due to the following: Inconsistencies on the billing profiles between SaaSOptics, Sales Force & Quickbooks. Billing information can not be trusted, ease of use could be improved to avoid syncing headaches. To avoid errors, to ensure that the client receives their invoice with correct billing info, I track this info on a spreadhsset, outside of Saas.
3. I keep a maintained spreadsheet with tax tables and user tax details due to the following: The inability to add multiple sales tax rates in SaaSOptics / Quickbooks. Ease of use could be improved by allowing multiple rates to be added into the system & allowing tax addresses to be saved in the system. I calculate tax outside of SaaS/QB, maintain this info for reporting purposes & manually enter tax details on the tax line in QB/SaaS. My other option would be to create line items for tax ( I have discussed this option with QB) but then it would pull into SaaSOptics as a product line (not tax) which would in turn throw the financial summary out of balance. Total invoice line items scheduled would increase by the tax amount which would not balance to the revenue.
4. I pull data & cross-compare SaaSOptics with Quickbooks to fix the tax errors due to the incorrect sales tax rate is generating on the invoice. If the sales tax is blank in Quick Books but is set to taxable in SaaSOptics, an "inactive" rate pulls onto the invoice which is not at the correct rate. At the same time, when I pull this info, I also cross-compare against my self maintained spreadsheet to correct errors on the billing profiles.
Thank you for your time!
Vorteile
Financial Summary - Overview of account
Nachteile
Tax options
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great tool & great support
Bewertet am 24.3.2017
SaaS Optics does exactly what it's supposed to do & does it in a clean & clear way. Revenue...
SaaS Optics does exactly what it's supposed to do & does it in a clean & clear way. Revenue recognition is complicated but they've made it so much less onerous. It's a very good idea to spend the time on the training so you can utilize the system fully - there are lots valuable tools that will save you time & confusion (ask me how I know this.) Support is on point, all the time. I never have to wait long for a response & they always address my questions or requests thoroughly. The software & site is very reliable & stable as well.
Vorteile
The Home screen! Love to have tons of information & links to information & processes all in one handy place. Also, they aren't wasting my time waiting for pages to load because they had to gussy it up with a lot of graphics.
Nachteile
There needs to be a way to set different user access levels. Also, I sometimes can't figure out how to get particular information from reports. Also, often auditors want to see the daily revenue recognition schedule & we can't seem to get that. I assume because it would be a gigantic report. I wish there were a few more embedded links. For instance, every time I change the closing date, it kind of drives me crazy that I can't just click on the date to update it, or click on "Closing Date" but instead have to click on "Update Settings." A bit more click-ficiency would be super appreciated. ;)
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Good software, but requires a lot of work
Bewertet am 12.2.2019
Overall we like Chargify, and love their support team. The product has gotten a lot more expensive...
Overall we like Chargify, and love their support team. The product has gotten a lot more expensive since we started with them, but when everything is working it's really one of the best platforms I've ever used.
Vorteile
The ease of basic setup, integration with payment processors and basic product functions are great. The API is also very functional and pretty nice to work with.
Nachteile
The customization options are a bit hamfisted and difficult to work with. I like that Chargify gives the option of using their checkout page but I hate that it takes custom javascript to make basic text changes. Feel like the software generally does everything I need, but sometimes you need to call support and get a "cheat" to make it work. Unfortunately we have also had several incidents over the last few years where bugs in chargify's software have cost us money.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Hands down best product on the market.
Bewertet am 10.7.2018
The easiest billing software that I've come across. And I've encountered many.
The easiest billing software that I've come across. And I've encountered many.
Vorteile
Above all else, their instant online CHAT SUPPORT should be an industry standard. I have had some crazy, custom expert level scenarios with which I have tried to "stump the chump", and every time, they have not only helped me come up with a great solution, but walk me through how to implement it.
Their support staff have real personalities, you can actually feel the ownership they have for the product when they assist you in the areas of the software that you need help with. They are fun, and professional at the same time.
A client came to me with this already in place, and I'll recommend them to every client I have who needs this software, all day, every day.
Nachteile
Since there is a 100 character limit that I must fill, I'll just sit here and type whatever comes to mind. There isn't one con. Wait. Maybe one.
Nope. Can't think of it.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Very Good Product - Some features need fine tuning
Bewertet am 23.9.2020
We always struggled with the follow up on outstanding invoices. Using the Cadences has helped us...
We always struggled with the follow up on outstanding invoices. Using the Cadences has helped us bring old accounts up to date and chase our money! This has been an outstanding improvement to our overall business practices.
Vorteile
I like using transactions to drive invoice creation rather than relying on Quick Books memorized transaction lists to produce recurring charges. It's easier to make mid term changes and to track revenue growth as well as projecting future revenue based on transactions and auto-renewals.
Nachteile
A few of the newer features have some bugs, ie: Statements dont show CURRENT invoices, and they also dont reflect all payments made (it's a little glitchy).
One of the biggest drawbacks is that the autopay feature is set at the CLIENT level. For monthly subscribers (on autopay) who purchase development time (which we give net 30 terms to), it's a headache to manage in order to ensure that they do not get charged when they dont' authorize it. Many of these customers would prefer to pay by check for the larger invoices and when they are autopay customers, we are constantly adjusting due dates to avoid an auto-charge. Changing this setting to a default client setting, with the option to turn it off on the invoice or even the contract level would be a FANTASTIC upgrade for us and I'm sure for many other users.
- Branche: Telekommunikation
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Solid for what it is supposed to do...
Bewertet am 10.9.2019
It's a good solution. I'd like the ability to pull full raw data from Chargify as well. I think...
It's a good solution. I'd like the ability to pull full raw data from Chargify as well. I think being able to pull full raw data at the line level - all changes, etc. - can allow an organization to not just use Chargify reports and dashboards, but create their own based on their specific needs.
Vorteile
I like the ability to pull specific reporting like recurring revenue and sales data. The ability to see customer sales transactions and movement is great as well.
Nachteile
I'd like to see easier implementation with Salesforce. Now that Salesforce acquired Tableau, the reporting from Chargify can be used to pull into Salesforce for different reporting views that Chargify may not capture. Or, in some cases, Tableau is the norm for the company, not Chargify, so ease of use to share the data.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Reliable Billing System
Bewertet am 5.9.2019
Vorteile
Chargify is easy to use for the most part. Dashboard's great, especially revenue comparisons between this month and last month. Our customers do not have direct access to their Chargify account, so I like being able to share a link via email so they can update their billing information. The "transactions" tab provides a quick view of the latest transactions which comes in handy. It's easy to setup new products and coupons. "Site activity" provides a great view of payment success/failure as well as sign up failures, etc. Support has been responsive when I've needed assistance.
Nachteile
I would like to be able to cancel a handful of Sponsored User accounts but cannot do it without affecting the churn rate.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
A rock solid billing platform lacking just a few search related features.
Bewertet am 19.2.2019
Solid and extensible, which is what we wanted, but plenty of room for improvement in admin,...
Solid and extensible, which is what we wanted, but plenty of room for improvement in admin, search, and reporting areas.
Vorteile
The platform is fully featured as far meeting as our needs for recurring annual billing for software licenses. It has a fast interface, the API is solid for website related coding, and the
Nachteile
The admin area is lacking in features. No real ability to generate custom reports, though they have some details reports but the drill down is limited. The search/filter capabilities are poor in most screens. They recently added a global search ability, which is handy for simple account related detail, but presents only a short list, and can only select one account each time, so no good for bulk searches. The main list screens for transactions and subscriptions is severely lacking in searchable parameters. For example, searching transactions exposes only date range and a type. No other transaction data is available to search against. This lack of back end admin features appears in other areas too, such as the web hooks panel.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great product. Easy to setup and use.
Bewertet am 15.2.2019
We have a self-serve SAAS service and Chargify helps us automate the charging and statements as...
We have a self-serve SAAS service and Chargify helps us automate the charging and statements as well as providing customers with a way to manage their information, plan choices and payment details.
Vorteile
Chargify is a great product. Great for smaller business. I like that it's fairly simple and intuitive for setup and use. The UI is great and easy to navigate. Support are very responsive and friendly. They take initiative to help and advise customers through developments in subscription charging and often introduce useful new features to the tool. Always striving to improve. API is good too.
Nachteile
Some of the framework introduces complexities and complications. I've struggled a bit manging customers using invoice billing and also having customers manage information, statements etc in the billing portal. Though there are workarounds for any issues it can, occasionally, make things a little fiddly.
- Branche: Rechtsberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great option for subscription (SaaS) based bussines
Bewertet am 14.9.2019
Customer service is always available and documentation for APIs is detailed. Sandbox environments...
Customer service is always available and documentation for APIs is detailed. Sandbox environments are easy to use
Vorteile
The product is easy to integrate with, support a wide amount of payment gateway out of the box. Products are easy to setup, and tax tables are manageable. Overall a good option when you are looking subscription management product to power your software
Nachteile
Some limitation on usage based products but minor with some workarounds available
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Not perfect for my needs
Bewertet am 5.9.2019
It's hard to understand when you first start using it.
It's hard to understand when you first start using it.
Vorteile
It can both handle credit card payments and send invoices.
Nachteile
1: It's really hard to reconcile payments from our payment gateway (Braintree) with credit card charges. We are having to pay a contractor tens of thousands of dollars to build an integration for this.
2: Chargify cannot generate EDI compliant invoices. This is becoming a pre-requisite in several European markets, meaning that for some of our customers, we need to move them from automatic non-EDI invoices in Chargify to manually created EDI-invoices in a different system. Very inconvenient.
- Branche: Informationstechnologie & -dienste
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
SaaSOptics is Great
Bewertet am 17.3.2017
Verify the information all the time and it is always perfect, never a flaw (on their part!). ...
Verify the information all the time and it is always perfect, never a flaw (on their part!).
Whenever help is needed they have very explicit directions loaded so 98% of the time one only needs to click Help and the answer is there at your fingertips.
I'm old fashioned so everything looks too expensive to me (including bread and fruit), but the system has proven invaluable for deferring income and all of it's reports and it's ability to sync with QuickBooks in a snap, perfectly every time. So, we do not let it go. Highly recommended as one of the perfect systems out there.
Vorteile
The only thing that tracks deferred income and gives fantastic reports, all accurately, while syncing with QuickBooks.
Nachteile
Don't have periods "locked", so that can "unlock" them to make a change and then lock again so reports stay consistent. In other words, would like the QuickBooks feature of being able to go back and see the December 2016 report within the system and have a track (transaction detail report) of what was changed after the end of the period.
- Branche: Personalwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Customer service is great
Bewertet am 5.9.2019
We started with Chargify 5 years ago and it has managed our subscriptions very well.
We started with Chargify 5 years ago and it has managed our subscriptions very well.
Vorteile
The software fits the bill for what our business needs. Easy to use and navigate.
Customer service is superior!
Nachteile
The only ad on I would like is to get notified when a customer updates their payment portal without having to call on my IT to create a webhook to do the job.