LawnPro Erfahrungen

The scheduling features are nice. I like how they constantly try to improve the product.

Time tracking is a little confusing for payroll. Would also like more snow removal options billing options. All the extras you have to pay for monthly to use.

Fairly easy to use. They keep added features that help with daily scheduling and service options.

Absolutely no phone tech support. You have to text them if you have any questions or issues. They will not talk to you on the phone ever. No matter what the issue. There have been several software updates that have caused major issues in the program itself that had detrimental results in the billing system. As in services showing up on my copy of the invoice but not on the client's copy they received. It took months for them to resolve that problem after they said twice they fixed it. It cost me clients because they thought I was adding on service charges to the invoices after sending them. Three separate times this happened in one season.

Lifetime support purchase was the reason for my purchase with this software. A colleague in the same industry as I had recommended I have a look at the features of this software and due to low beginning cost I purchased. I was a little worried that the software was international based but over the years of use I have noticed the developing team localise the software for Australian use which has been fantastic. The scheduling, financials, recommendations, reports and support have been very pleasing to me and my business. I would recommend this software to any Australian business in the broad range of lawn industry.
This is an ongoing developing software that has all that I require and more to maintain an efficient business. Mobile software has been released over the passed year or two and am very fond of this due to being mobile with my industry. Tracking employee job completions and easy low mileage scheduled routes is such a positive cost cutting design I utilise when I can also. Seamless planning, easy reporting structure, efficient ways of quoting and invoicing all assist with the efficiency of my business. Thank you LawnPro and I look forward to our continued relationship.

There are multiple add-ons features which is a little hard to get my head around due to thinking I had these features already with a once off payment for lifetime use including all features and support but overall this has been competitive in pricing and I have not been altered in my decision to move to another provider.
Support is internationally based but is still communicated within a reasonable time frame.

I've been using it since 2010 and was chosen for the price and functionality. It is pretty easy to set up although a bit clunky. Great for estimates and invoices and customer management and seems to be pretty customisable. I found the built in calculators handy for things like mulch; although they are pretty basic saved me having to fire up additional programs.
The sending of invoices and estimates is great as can be emailed at a touch of a button with the integrated mailer.

I really wish their was more features that are compatible with UK services such as the SMS and stamps features. I don't really send that many letters but would be nice to have the option and would definitely use the the SMS feature but again no use in the UK and also feel that these ad on features are pretty expensive for what they are.
I'm also disappointed at the QuickBooks integration as I use the Self Employed version which isn't supported.
The customer portal is a great idea but again think it's rather expensive as with most of the add ons, although I am lucky as I bought the one time licence years ago.
I also find the expenses feature pretty poor and not particularly easy to use and have made a few mistakes in the past and they were hell to resolve.
Have found sending messages other than estimates and invoice fairly difficult as the templates are quite poor and don't do a great job of rendering the final message but I know it can be customised just need the time.
Support is okay and the few time I've used it they resolve the issues but you have to keep on the ball as don't always understand what the problem you are experiencing is.

Scheduling is spot on and very easy to maintain or change when needed to keep track of customers and jobs. Customers like the invoicing and easy payment method implemented into this software. Over all very user friendly.

No cons; Would just like to have an in-depth program that allows you to track (COGS) into the scheduling to determine your overall per job, daily, weekly and monthly business expenses and productivity and profit or (Cost of goods sold) percentage. Used a similiar program when doing residential house cleaning.

The free option is fantastic for our small company, absolutely a game changer that we appreciate immensely

I wish we could send bills to a separate email than the one associated with customer account for scheduling notices. Some clients have multiple properties that each need a separate email schedule notice, yet all are paid for through the owner

This software is very easy to use. I love that things are constantly getting added.

I dont like that it doesn't sync to my quickbooks desktop

I like the schedule, the layout, program options, time tracking, it's how I keep track of over 35 properties.

I wish there was a way to send out a statement

Software is cost friendly with basic features. Great for smaller companies

Wish software was easier and more user friendly with more features for landscaping companies

The ability to schedule multiple jobs at a time. The ease of use and the ability to track payments.

Unable to use PayPal without buying a monthly plan

Have been using this software for one year. Our revenue skyrocketed this year. Would recommend for anyone needing a software such as this.

Nothing I have found nothing to take issue with.

✔️Very easy to get around to perform multiple tasks.
✔️ Payment options for customers.
✔️ Data backup option.
✔️ Invoicing options.
✔️ Chemical tracking feature.

I only have a few customers that want to use PayPal and it used to be free but now I have to pay to allow my customers to use. Not sure if this has anything to do with LawnPro or PayPal.

finances, scheduling, app, mobile, property calculator,

This software is still in the process of becoming perfect, but it's close!!! I would say that there is only a few things I don't like and I'm working with the makers everyday to make it even better.

I have been using this software since the beginning , It keeps track of my schedules and finances

I would like to see a schedule invoice option. we have several different days when our invoices go out and it would be nice to have them pop up on the main screen when they are due to be mailed.
This use toy be an option on previous versions and I would love to see it return.

I like the ability to email customers from the program, the ease of invoicing, and the ease of inputting and updating client information.

There are far more details than I would use. I would like to be able to remove some fields in order to streamline the program to make it even easier to use.

Great scheduling features. Love that you can elect different properties for each customer.

Sometimes hard to find what I'm looking for. Would be good to have employee time recording feature. Sometimes too man steps to complete. eg if no title for job you have to include... too many "must have" items.

The sceduling has made it easy to keep up with when jobs are due.

Just recently after using this software for years I log on to find that I am now on the free plan. The cost is quite high.