Beds24 Erfahrungen

Ich nutze beds24 sowohl als Vermittler von Ferienhäusern sowie ebenso als Vermieter. Das Buchungssystem und Channelmanagement ist sehr flexibel und hat sehr viele Möglichkeiten das System für die eigenen Bedürfnisse zu konfigurieren. Die Automatisierung von wichtigen Prozessen und Abläufen und der Kommunikation mit den Feriengästen wird sehr vereinfacht und ermöglicht Unternehmenswachstum und Zeiteinsparungen.

Die vielen Möglichkeiten führen dazu, das man aufpassen muss sich nicht in den Möglichkeiten zu verlieren. Eigentlich ein Vorteil, aber es kann dazu führen das man den roten Faden verlieren kann.

Ich benutze beds24 seit über 5 Jahren und ich bin immer noch fasziniert von den Möglichkeiten, die diese Software anbietet, da diese kein 08/15 Produkt ist. Es gibt sooo viele Elemente und es kommen immer wieder neue, so dass man mehr Lust bekommt sich damit zu beschäftigen. Ich kann alles einwandfrei verwalten (Preise und Verfügbarkeiten , keine Doppelbuchungen, Schnittstellen, Automation, Angebote, Rechnungen, Voucher, Berichte...usw). Seit ich diese Software verwende, ist meine Arbeit Kinderleicht geworden. Allerdings muss man am Anfang Zeit investieren, wenn man viele features verwenden möchte. Zu diesem Punkt braucht man eine unkomplizierte support Hilfe, die man bei beds24 mit Sicherheit bekommt. Als letztes möchte ich noch erwähnen, dass der Preis-Leistung-Verhältnis der beste mit Abstand war und ist.

Am Anfang bekommt man den Eindruck, dass es eine komplizierte Software ist, was man aber sehr schnell feststellt, dass es nicht ist.

Schaut gut aus und kann viel, für mich aber schwierig einzurichten.

Ist für mich nicht möglich, alle Formulare, etc. einzurichten.

You can do ANYTHING you want. There is no limit : )And if you found one they will go above and beyond to help you push it !

You don't have that level of customization without a pinch of complexity but i set it up for oldish folks that us beds24 on a daily basis and never have any problem.

- did many things such as create a website and allow channel management

- was concerned with the fact that I would have to pay for each SMS text message for notifications

The application has amazing functionality and I understand the massive effort to build such an application, to maintain it, and to coach people on usage. The direct support calls, were of immense help in getting my property set up and all the auto actions to save me time and frustration.

It's the overall high level of functionality that creates the obstacle for new users to get the business application set up. However, low cost direct training and support is available which solved this obstacle. The interface is dated and many important processes are not intuitive. However, with the complexity of what the application achieves it hard to imagine how to make it much more intuitive. Therefore the critical value of the direct support meetings.

It has everything a hotelier or a manager needs. So many functions which make life easier.

There are no things that I don´t like. Only I would love to see prices for children depending on their ages.

- A lot of funtions
- Very fast customer service
- Extensive wiki where you can find almost everything
- They keep getting better all the time

I am obligated to leave 40 characters here but honestly don't have any con.

PRICE compared to the others we looked at. The face book integration for our page. Invoice management. channel software is great.

Great capabilities, covers everything you need managing a vacarion rental.

Nothing! It's just a very good system and improving every day.

最も優れている点は予約管理、部屋割り、データ分析など宿泊施設の運営に際してBeds24のみで必要な機能を網羅している点だと考えております。複数のサービスを導入する必要がないので、運営する上で非常に管理がしやすいと思います。また、その上で利用料金が安価なためユーザー目線で非常に良いサービスだと思います。

これはOTAとの連携の兼ね合いにもよると思いますが、一部のOTAによってはBeds24側で設定できない箇所がありOTA側で一部の設定が必要だったりと、OTAによって設定方法が変わる部分が少し不便に感じております。各OTAをBeds24に連携した際に、出来る限り全ての設定をBeds24側でできるようになると工数が減るので、尚更使い勝手が良くなると考えております。

コストを最小限にし、OTAの掲載も最小限にすることで、OTAの掲載と予約にばらつきを無くし、収益を得やすくすることができる。
逆にOTAの掲載を増やすと追加料金がかかる為、注意。
（国内OTAは必ず追加費用がかかります。）

国内OTAに関してや、仕様、対応方針に関してはBeds24の運営の方に相談することで様々な対応が出来ますので初めての方やそうでない方でも安心してご利用出来ます。

各OTAの掲載やスマートキーの連動会社、その他keycafeなど連携が出来てくるとかなり良いのではないかと思います。
keyCafe様と連携ができるとホテルの鍵管理が楽に行えると思うのでご検討いただけますと幸いです。

Ease of Use, Cost effective, They thought of everything and its been very well tested, I only found a minor bug once and it was an interpretation issue. The automation possibility of this product is the best thing about it enabling you to notify both guests and staff based on set triggers by email or text to their phone for example when cleaning is due. The channel managers also receives regular upgrades with new channels connected via XML. New 3rd party software for accounts added regularly to manage specific tasks. Our rep and her team of customer support rocks, they are very knowledgeable and reply in under 24hrs sometimes within the hour - Love it. Also enables you to have multiple rates categories and booking policies just like you would on an OTA so you can be as competitive on your website as on the channels or even show certain booking policies only on your website and others on channels

Takes time to learn and install yourself.. I invested about 40 hours to get it going and probably over a 100hrs in all to get us to where we are today. Obviously this is reflected in the price of the monthly payment as its very competitive.

Once installed, it is so easy to use. Overall, it has helped us gain a lot of time.
Most of all, I love their costumer service. They answer fast and really try their best to understand the problem and bring solutions.
I regret only that the Covid-19 crisis prevented us to use the software to the full potential. But hope that we can do so soon when things are better.

It is a bit complicated at first for one who does not have a technical background to set up the software and all its branches. But their tutorials are really clear, so one learns. And now things are very smooth.

The beds24 channel manager has great interface. It's very easy to use and has a lot of functionality. It also includes detailed manuals for everything. What stands out especially is the support. They responses are always quick and to the point. They have helped me with everything from the beginning. Extremely satisfied!

Beds24 has support for many booking engines. There are still some smaller ones that are not supported, so would be great to see those. It's not really a major problem.

Beds24.com is excellent. I am not technically minded/computer orientated but the personal support from Iuri at Beds24.com makes my life so much easier when I need help updating prices and have other questions.

Would prefer if it wasn't self - service. If you could just send an email explaining what you'd like to achieve and if the beds24.com team could do it for you even at a higher cost it would be worth it.

A really efficient software to manage apartments/hostel and automate

For me all is great, there's still room for improvement but the beds24 team is always listening customers and they needs to improve their software