Beds24 Erfahrungen

Ich benutze beds24 seit über 5 Jahren und ich bin immer noch fasziniert von den Möglichkeiten, die diese Software anbietet, da diese kein 08/15 Produkt ist. Es gibt sooo viele Elemente und es kommen immer wieder neue, so dass man mehr Lust bekommt sich damit zu beschäftigen. Ich kann alles einwandfrei verwalten (Preise und Verfügbarkeiten , keine Doppelbuchungen, Schnittstellen, Automation, Angebote, Rechnungen, Voucher, Berichte...usw). Seit ich diese Software verwende, ist meine Arbeit Kinderleicht geworden. Allerdings muss man am Anfang Zeit investieren, wenn man viele features verwenden möchte. Zu diesem Punkt braucht man eine unkomplizierte support Hilfe, die man bei beds24 mit Sicherheit bekommt. Als letztes möchte ich noch erwähnen, dass der Preis-Leistung-Verhältnis der beste mit Abstand war und ist.

Am Anfang bekommt man den Eindruck, dass es eine komplizierte Software ist, was man aber sehr schnell feststellt, dass es nicht ist.

Ich nutze beds24 sowohl als Vermittler von Ferienhäusern sowie ebenso als Vermieter. Das Buchungssystem und Channelmanagement ist sehr flexibel und hat sehr viele Möglichkeiten das System für die eigenen Bedürfnisse zu konfigurieren. Die Automatisierung von wichtigen Prozessen und Abläufen und der Kommunikation mit den Feriengästen wird sehr vereinfacht und ermöglicht Unternehmenswachstum und Zeiteinsparungen.

Die vielen Möglichkeiten führen dazu, das man aufpassen muss sich nicht in den Möglichkeiten zu verlieren. Eigentlich ein Vorteil, aber es kann dazu führen das man den roten Faden verlieren kann.

Schaut gut aus und kann viel, für mich aber schwierig einzurichten.

Ist für mich nicht möglich, alle Formulare, etc. einzurichten.

Accessible -- low cost to set it up and keep it running, pricing customizable.

So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design. Good for someone who wants to spend a few weeks becoming an expert on the software.

The incredible feature set - almost everything you can think about is included in the system. It has an uncomparable amount of features to other channel managers I have used.

The UI interface could be better. You might need to be a bit technical to use it. In my case, coming from an IT background - this is actually a plus, as I find it very configurable.

Ease of Use, Cost effective, They thought of everything and its been very well tested, I only found a minor bug once and it was an interpretation issue. The automation possibility of this product is the best thing about it enabling you to notify both guests and staff based on set triggers by email or text to their phone for example when cleaning is due. The channel managers also receives regular upgrades with new channels connected via XML. New 3rd party software for accounts added regularly to manage specific tasks. Our rep and her team of customer support rocks, they are very knowledgeable and reply in under 24hrs sometimes within the hour - Love it. Also enables you to have multiple rates categories and booking policies just like you would on an OTA so you can be as competitive on your website as on the channels or even show certain booking policies only on your website and others on channels

Takes time to learn and install yourself.. I invested about 40 hours to get it going and probably over a 100hrs in all to get us to where we are today. Obviously this is reflected in the price of the monthly payment as its very competitive.

Beds24 is the most user-friendly and innovative software for hotels and B&Bs. It is highly customizable and integrable to the website as you need. There are limitless possibilities that you can do with this software which is impossible with other similar products. Within beds24 you can choose only services that you use and litterally modify them by yourself anytime without having need to go through the technical support. The customer support is prompt and wonderful.

There are no particular cons with the software.

Once installed, it is so easy to use. Overall, it has helped us gain a lot of time.
Most of all, I love their costumer service. They answer fast and really try their best to understand the problem and bring solutions.
I regret only that the Covid-19 crisis prevented us to use the software to the full potential. But hope that we can do so soon when things are better.

It is a bit complicated at first for one who does not have a technical background to set up the software and all its branches. But their tutorials are really clear, so one learns. And now things are very smooth.

Very smart and not heavy to use and works everywhere.

Only English support. I would like something sone one speaking my main language Italian or Portuguese.

PriceFeaturesStability ServiceWiki online

Price configuration a bit complicatedSet-up takes some timeAutomatic translations not availableApp for mobile not available

非常に安価な料金で、宿泊施設の管理をするための全ての機能（以下）が使えること。-複数チャネルでの販売-在庫・料金の一元管理-客室管理-LINEやチェックインアプリ、スマートロック、決済サービス（Stripe）など、他サービスと簡単に無料で接続できること-自社予約エンジンが無料で使える

宿の繁忙期前など、Beds24への問い合わせが急増する時期は、Beds24の新規使用を開始するまでに約2ヶ月の待ち時間が発生することがあります。あと自社予約エンジンの使い勝があまり良くありません。（無料で使えるので有難いのですが...）

It helps sell our apartments in Piran with ease, allows integrations with Wordpress, Stripe for payments and the channel managment has not let us down once. In 5 years of usage, we never had overbookings, any errors in pricing.

Anything that seemed hard to implement, the support team assisted instantly, with short explanations not having to read through endless manuals.

Servers are always up, fast responses from the customer service team, frequent new features added, very user friendly. Free widgets for your website. I don't understand why anyone would use an alternative.

honestly... i can't think of a way to improve the software as there are so many integrations to other softwares.

We've only been using Beds24 for a couple weeks - and there are always challenges getting set up - but I was able to set things up myself without any major hitches. We are a small Boutique Hotel, and the main reason we wanted to go with Beds 24 (to start with) is because they can get us hooked up to Google Hotel Ads. Once we started setting things up I realized how powerful the software is. I decided to go with Bed24 because of all the great reviews they have - and after my first experience with their Support I wanted to add my review as well. The support is GREAT - and we are 100% happy that we chose Beds24. I'll probably write another review after 6 months or so - but so far we are very happy with how easy it was to set up, how great the support is, and how using Beds24 is going to help us get more bookings in the future.

It is quite complex - but that is due to how many options there are for any function. So this isn't really a con - just that there is a bit of a learning curve on the setup.

Excellent functionality, flexibility and stability! Chanel Manager did not let you down - this is very important in the hospitality industry (who knows and understands what I mean)

In the beginning it is difficult to figure it out on your own, but as a reward - flexibility and functionality!

What ever you want to set up, you will be able to do it. The customer service is always here to help. Whatever is the subject of your question. This answer will be there a few hours after you asked it.
Suggestions to improve the software : I made one A dew hours it was done ! With thanks for my good idea
The price is really lox compared to the other channel manager with numerous functions you will not be able to find in any other software.

Thé old interface. Support only in English or german

- A lot of funtions
- Very fast customer service
- Extensive wiki where you can find almost everything
- They keep getting better all the time

I am obligated to leave 40 characters here but honestly don't have any con.

The Booking grid is an effective tool to manage bookings and inventory

The integration problem can be a little tedious as you have to go through the online manual for any troubleshooting