AccountEdge Erfahrungen

AccountEdge

Rechnungslegungs- und Buchhaltungssoftware für kleine Unternehmen

Gesamtbewertung

4,3 /5
(92)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,1/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,1/5

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92 Bewertungen

Scott
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
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  • Weiterempfehlungsquote 10.0 /10

Best Accounting Software Ever!!

Bewertet am 13.1.2017

I've been using AccountEdge Pro since it came out. before that I was using MYOB. I have tried...

I've been using AccountEdge Pro since it came out. before that I was using MYOB. I have tried QuickBooks and Quicken and frankly AccountEdge Pro works like I think. Entering Invoices, and purchases is simple and quick and updates my inventory. All of my bank accounts, credit cards, loans, lines are easily reconciled and auto payments keeps them updated. At the end of the year my accountant gets a copy of my file, reviews it, gives me accountant adjustments to enter, and completes my taxes. If I wanted, I could just print out any report he needs easily and he could complete the taxes with those reports. but since he is a AccountEdge Certified CPA he offers to do a complete review and helps guide me on setting things up correctly. I can run my business instead of having to be or having to hire an accountant for daily, and weekly bookkeeping!!

Vorteile

Flexibility to adapt it to my business needs.

Nachteile

?? In over 20 years of using the versions of this software any cons I had are gone because the developers listen an input users ideas and suggestions.

Barbara
Gesamtbewertung
  • Branche: Geschäftsbedarf & -einrichtung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
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  • Weiterempfehlungsquote 9.0 /10

Happy customer.

Bewertet am 10.9.2018

I can do our own payroll. Our accountant is only needed at the end of the year to do our overall...

I can do our own payroll. Our accountant is only needed at the end of the year to do our overall business taxes. She is happy with the way that information is presented.

Vorteile

I have been using this software for years. It keeps track of all the payroll information the is needed for doing payroll yourself. Very simple to use.

Nachteile

It may be a user error, but I wish I could delete items in inventory easier or change the items name. We are Sharp dealers and sometimes product numbers change and I would like to get our inventory lists shorter to keep the file smaller.

Antwort von Priority Software US

Hi Barbara,

Thank you for your review.

In response to your inventory issues, you can delete an item as long as the quantity on hand is zero and can not be pending on any invoices. You would also need to purge old transitions that have this item on it.

You should be able to change the Item name/number easily by going into your Item List and clicking on the item, just click on the Name or Item Number field that you would like to change.

If you need additional help, you can reach out technical support team for free at accountedge.com/help.

Thank You

- AccountEdge Customer Care

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 2.0 /10

Don't use for more than one year

Bewertet am 12.9.2018

Sadly, we started with the precursor and now, unless we want to redo our entire bookkeeping,...

Sadly, we started with the precursor and now, unless we want to redo our entire bookkeeping, inventory, customer list, and vendor list, we're stuck with this software.

Vorteile

I'm stuck with it. We started with a much earlier version.

Nachteile

Trying to find prior years' transactions is costly and a huge pain.

Antwort von Priority Software US

Good Afternoon,

I'm sorry to hear that you are having trouble with access historical transactions. Depending on how far back you are looking, you may need to open a back up of historical file to see certain details.

We would be happy to help you if you are having trouble getting to your information. You can reach out to our NJ based Technical Support team for free at accountedge.com/help.

Thank You

- AccountEdge Customer Care

Jill
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best accounting software out there!

Bewertet am 12.9.2018

I've used several different accounting programs and am forced to use two others right now at...

I've used several different accounting programs and am forced to use two others right now at different clients, and AccountEdge wins hands down. I can do so much more, in a logical and intelligent way, than with the other programs: reports, searches, even simple transactions like checks, deposits, journal entries--they all make much more sense in AccountEdge.

Vorteile

It makes sense--the reports and searches are logical and easy to figure out. It's easy to find your way around. It can keep you from making stupid mistakes like duplicating a vendor or customer card, but if you do, you can merge the cards. The check and invoice forms are completely customizable.

Nachteile

I didn't like having to open old data files to get information from prior years, but now the program allows you to keep transactions from the last eight years, I believe. I still have to restore old files from time to time, though.

Brad
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

So many functions… and stable for 13 years use now

Bewertet am 10.9.2018

We are a software company with most of our business taking place online. I do regular reconciliation...

We are a software company with most of our business taking place online. I do regular reconciliation of hundreds of thousands of transactions… consolidating them into AccountEdge weekly, bi-weekly, or monthly. In addition we have lots of direct customers that pay by Purchase Order. We drop-ship a number of hardware products from various vendors.

Vorteile

They are constantly updating the software and I've only had one data "glitch" in the 13 years I've run the software (with hundreds of thousands of sales invoices/quotes/purchase orders/transactions… and that one problem was rectified by their support team very quickly.

Nachteile

I love that they add new features yearly, but typically I don't find the features as useful as I'd find others. They are always willing to take feedback however, and I look forward to some of my suggestions being implemented.

I also wish the network edition worked on Windows.

Emily
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 8.0 /10

Easy to use but a few quirks that annoy me each month

Bewertet am 10.9.2018

Overall AccountEdge makes my business bookkeeping simple-- I've used Quickbooks for other clients...

Overall AccountEdge makes my business bookkeeping simple-- I've used Quickbooks for other clients and I really do prefer the way AccountEdge handles billing for a daily service industry (we are in landscape maintenance). I wish the mobile technology allowed my husband to see more customer info when he is in the field, but we are able to work around that typically.

Vorteile

Ease of use for progress billing, I am able to bill daily sales in an easy to use format helping me not lose revenue by missing charges to customers

Nachteile

No ability to show customer total outstanding balance without a statement. I also think the reconciling process is clunky for bank statements and credit cards. My deposits show twice when I group them for a bank deposit slip and customer balances can be inaccurate on "cards".

Bonnie
Gesamtbewertung
  • Branche: Verpackung und Container
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

AccountEdge Pro review

Bewertet am 10.9.2018

We have used AccountEdge for over 20 years. (When it was originally MYOB). It works with our small...

We have used AccountEdge for over 20 years. (When it was originally MYOB). It works with our small business very well for the price we pay. We tried another software that cost 10 times as much and it wasn't user friendly at all and had a lot of issues. Will stay with AccountEdge.

Vorteile

It is easy to use and figure out even without a manual

Nachteile

The inventory module puts a reversing entry in when you receive material and you have to take it out.

Antwort von Priority Software US

Hi Bonnie,

Our Inventory tracking in AccountEdge should not be requiring you to manually make any changes because of a reversing entry.

I spoke with our technical support team and they would need more details to fully understand what is happening in the software.

You can reach out to our support team at accountedge.com/help for free to get this figured out.

Thank You

- AccountEdge Customer Care

John
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

AccountEdge for Mac

Bewertet am 9.1.2018

AccountEdge is a solid Accounting System, however, the Paid support is lacking. The support Staff...

AccountEdge is a solid Accounting System, however, the Paid support is lacking. The support Staff are not overly familiar with the product they are supposed to be supporting, and you are put on hold constantly why they "research" your issue.

Vorteile

AccountEdge for Mac is a solid Accounting Program. It allows me to keep track of everything financially related to my company. It also allows me to do my own Payroll, which is helpful.

Nachteile

The product does not support iOS devices very well. It has not updated its AccountEdge for iPhone application to keep up with its competitors. My Personal iBank iPhone application integrates seamlessly to my Desktop program, allowing me to keep track of my finances in real time, on the go.

Neil
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Accounting Package Out There!

Bewertet am 22.12.2016

I am a former QB for Mac user. After spending countless hours on the phone with customer support...

I am a former QB for Mac user. After spending countless hours on the phone with customer support (from India), and not being able to under stand the tech or being able to get them to understand my software problem, I decided to look for a better accounting package.
I found it with AccountEdge Pro. The software is easy to set up! It works great! And customer support is FANTASTIC!
Whenever my company changes or I forget how to do something, I call customer support. If they are busy they will call me back. When I am on with customer support, they are english speaking from New Jersey. Lets just say they are "Made in America". They have always helped me with my problem.
I have been with AccountEdge Pro for several years. You can't go wrong with this software company. I love these guys.

Vorteile

It is easy to use and meets all of my needs.

Nachteile

Nothing

Glen
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

AccountEdge Pro/The best ever!

Bewertet am 10.9.2018

I have had this software since early 90's when it was MYOB (Mind Your Own Business). Loved the...

I have had this software since early 90's when it was MYOB (Mind Your Own Business). Loved the name! I had already gotten Quicken and was lost from the start. I didn't even install it to my computer, it was so confusing. MYOB/AccountEdge was so easy to set up. It took me no time at all to be up and running. I waited a year or so to get the payroll module... what a mistake. I should have gotten it at the same time... again... easy , easy , easy. I was spending hours upon hours doing payroll, withholding, employee records...etc... got set up... now it only takes me minutes. Love it!

Vorteile

Easy to set up, easy to use, easy to understand, just plain easy.

Nachteile

It has too much? lol. I don't use a lot of the features that are available, but if I need something, it is there.

Tom
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

AccountEdge Pro Long-Time User

Bewertet am 10.9.2018

AccoutEdge Network Edition allows us to use multiple workstations to manage our daily sales,...

AccoutEdge Network Edition allows us to use multiple workstations to manage our daily sales, payables, and biweekly payroll.

Vorteile

Comprehensive for what we need it for. All cash accounts, including checking; receivables; payables; payroll; and more.

Nachteile

We've used it for so many years that we've gotten very used to it. Because we don't have a learning curve anymore, I don't have complaints.

It would be better if it integrated more easily into our database, or Excel.

Jong un
Gesamtbewertung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

We use AccountEdge at work and it works okay

Bewertet am 3.10.2017

Easy to use and good accounting software over all.

Easy to use and good accounting software over all.

Vorteile

It is really easy to use. Most of the new employees have learned how to use it efficiently quickly so far.

Nachteile

Not being able to set 'search by' is the big one. Whenever sales team take orders, they have to type in the description of the products when taking an order or looking it up. Would be great if we could set 'search by item name' and 'contains' instead of 'starts with'.

Carrie
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Perfect fit for our non-profit organization

Bewertet am 26.1.2017

AccountEdge Pro is perfect for our small non-profit organization. It is very user friendly. I...

AccountEdge Pro is perfect for our small non-profit organization. It is very user friendly. I especially love how fast I can make and customize reports. Processing payroll and making deposits are virtually effortless, which I appreciate. This will be our fourth year with the software and we have never had any issues. Customer service is always prompt and willing to help in any way. We highly recommend this accounting software.

Vorteile

I like how easy it is to customize in order to fit our specific needs.

Jeanette
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Accountedge for a non profit

Bewertet am 26.1.2017

As a new user, I had the opportunity to use customer support for free for only 30 days.
Sometimes...

As a new user, I had the opportunity to use customer support for free for only 30 days.
Sometimes it is frustrating to not be able to turn to someone with a question, but anyone with a lot
of accounting experience can easily use the software.
One of the pluses for our non profit, it that our payroll service is linked with our accounting software and they process out monthly and quarterly returns very inexpensively.

Vorteile

see my comments

Nachteile

see my comments

Claudia
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A jewel for small/medium size business!

Bewertet am 17.11.2016

I started using AccountEdge in 2006 on my Mac. Soon I discovered that it has much better accounting...

I started using AccountEdge in 2006 on my Mac. Soon I discovered that it has much better accounting options, it is user friendly, and better use of time with lesser chances of errors. I have not found to date any limitations. Customer service is outstanding. Lastly, my accountant loved the options for payroll that are included.

Vorteile

Easy to use and great support if needed.

Nachteile

CRM integration partners are pricey.

Stephen
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Works For Us.

Bewertet am 26.9.2018

We have been using this software for our Mac since early in the days it was "Mind Your Own...

We have been using this software for our Mac since early in the days it was "Mind Your Own Business." We have been satisfied with the results overall.

Vorteile

It does for us what we want it to do. We are a small non-profit and it fits well with our organization.

Nachteile

That the defaults cannot be changed on some of the most common uses we have.

Dave
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

They screwed the MacOS users

Bewertet am 13.12.2022

Good, until they walked away from the Mac user base.

Good, until they walked away from the Mac user base.

Vorteile

Mac-focused. Easy to use. Easy to understand.

Nachteile

After 20+ years of supporting Mac users, they just dropped us.

Virginia
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Unity School Inc.

Bewertet am 25.9.2018

I have been using it for 6 years now and am really pleased with the product and with the support...

I have been using it for 6 years now and am really pleased with the product and with the support team.

Vorteile

I really like how easy it is to learn, and how you can undo or repair mistakes

Nachteile

I am having some problems with my save page not showing up full page.

George
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Former Peachtree user

Bewertet am 10.9.2018

It is much easier to add accounts "on the fly" as our record keeping needs evolve.

It is much easier to add accounts "on the fly" as our record keeping needs evolve.

Vorteile

I like having my program residing on my hard drive rather than having to "rent" the service forever.

Nachteile

I'm not sure that there are really any highly objectionable features. Accountedge does take a while to set up, but I feel that it is really under my supervision at every step of the process.

harry
Gesamtbewertung
  • Branche: Baumaterial
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

support by email non existent

Bewertet am 18.2.2022

fair

fair

Vorteile

somewhat user freidly, difficult to adjust the programs

Nachteile

knowledge base not elaborate enough, very disappointed with service after sale

Betsy
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Owner

Bewertet am 10.9.2018

Used it for many years. No problems.

Used it for many years. No problems.

Vorteile

Very easy to use, just mostly common sense.

Nachteile

Redundant steps. I do not need to asked three times if I really want to do something.

Natalie
Gesamtbewertung
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

I'm loving it.

Bewertet am 11.9.2018

AccountEdge Pro has everything you could possibly want in an accounting software and more. There is...

AccountEdge Pro has everything you could possibly want in an accounting software and more. There is a bit of a learning curve to it, but the online tutorials and step-by-step help answers have walked me through almost every problem I've encountered thus far. Now that I'm using AccountEdge Pro regularly, I am able to look at my business' numbers and make financial decisions in an instant without having to guess about where we stand financially and what we can expect coming up.

Vorteile

AccountEdge Pro has everything I need and then some. No matter how big my business grows, I have confidence that AEPro will be able to accommodate me.

Nachteile

The learning curve can be steep. Some vocabulary is slightly different than what I'm used to using, so finding relevant answers in the help center sometimes takes a bit of creativity. Once the correct topic has been found, however, the answers are extremely easy to follow.

Chris
Gesamtbewertung
  • Branche: Philanthropie
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Fantastic Software for smaller companies

Bewertet am 26.7.2018

I used it since it was MYOB and it has never let me down.

I used it since it was MYOB and it has never let me down.

Vorteile

Ease of use; Drill down capabilities; Multiple reports

This program is ideal for a "simple" operation. That is, one location, even if it has multiple services and products. It can handle multiple companies, but if you are a conglomerate with 3+ locations and require consolidated statements, this will not due. It's AR,AP, payroll and billing functions are sufficient and I've never had data corruption issues.

Nachteile

Nothing I have come across, but this is great software for a simple GL. You can have tons of accounts, but if you want departments or cost centres, it becomes a bit more tricky.

I will advise you can only keep 3 years of data on it Depending on what you do, you may prefer the ability to drill down 5-10 years in your history..

Dan
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

So much better over SAGE, thank you Account Edge

Bewertet am 20.2.2018

Vorteile

I love that the software is mine and no one can start charging me to continue to use it. It's very easy to use, support is good and my accountant likes using it as well. After 20 years using Simply (now SAGE) the updates and costs were getting out of hand I decided to switch to Account Edge. Wasn't an easy decision to make as it was some work to do so but after the first month I wished I had done the change years ago.

Nachteile

My accountant can not look back at a specific journal entry in the previous year with out looking into our back up. This is making year end a longer process.

Stephanie
Gesamtbewertung
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Mac Accounting Program

Bewertet am 21.9.2018

I have had a good experience with this program.

I have had a good experience with this program.

Vorteile

I like that this program is extremely Mac friendly. I appreciate that the customer support is able to navigate questions.

Nachteile

There are so many features packed into this software; often some of the features can be hard to find.