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8 Bewertungen
- Branche: Maritime Wirtschaft
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great system!!
Bewertet am 12.2.2021
The team at Harba are super keen to hear my suggestions and are always working hard to make the...
The team at Harba are super keen to hear my suggestions and are always working hard to make the program even easier to use and are constantly adding new features. The system has revolutionized our marina management and invoicing process. My previous method of manually invoicing berth holders would take days, now only takes minutes! Highly recommended.
Vorteile
Having researched various marina management systems, I found Harba to be a very good cost effective solution to my needs. The software is easy to navigate and operate. When ever I think of a new feature that would make the system better, the team at Harba discuss it and start work on implementation.
Nachteile
When ever I have found a problem with the system, which is usually operator error, the team at Harba have guided me to the solution or logged in to my account and fixed the problem for me.
Antwort von Harba
Peter, thanks a lot for your kind words! Indeed, we do greatly appreciate your feedback and ideas for improving the system. Keep them coming! :}
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
total easy flow
Bewertet am 9.3.2021
easy of administration and payments.
easy of administration and payments.
Vorteile
The integration between the APP, the harbormaster and the kiosk (I have two).
It is super easy to send an invoice on email and reminders on SMS or Email.
Just a super nice integrated system
I have a fantastic total overview of five harbors gusts and residents
Nachteile
i would like the update on the phone to be faster.
Antwort von Harba
Torben, thanks a lot for your feedback! We are glad to hear that you are happy about how our different products integrate with one another! :)
We do believe that our HarbaMaster marina software should provide a seamless experience through various handy integrations with other Harba products as well as the systems which may be already present at a marina (e.g. accounting software, power pedestals, etc.).
P.S. thanks for sharing that you'd like the update on the phone to be faster. We are working on speeding things up! :}
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Harba Master is a international and very modern system.
Bewertet am 5.2.2021
Vorteile
I like most about this software that all information are in one system. This gives a good overview and you don't have to use time to create subscriptions in different systems. We always get a very good customer support.
Nachteile
There are some features which are not quite done yet, so we have to be a little patient.
Antwort von Harba
Birgit, thanks a lot for your honest feedback! We do appreciate your patience as well as the support along the way. :}
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Saves us time, listens to us during the ongoing development of the product, good support.
Bewertet am 16.4.2018
Vorteile
Sejlforeningen Vikingen has been using Harba for the past two years. We are using three og there modules, Messaging, Subscription and guest modules.We are very happy that Harba was cooperationg with us and asking for feedback when developing new features needed for our Danish Sailing club.
It has been a worthwhile collaboration and the company has been very accommodating.
We are happy with the possibylities that Harba offers. Now we have a good live - updated overview of our club members and we only neeed to maintane data in one place. Bookkeeping work like registration of payments and invoices happens automatically, and it saves us a lot of time.
In our experience the system has been of great assistance to our daily work and we are happy to cooperate with Harba who always provide us with good support.
Nachteile
We have been customers for a start up period. Of course, it has given some challenges, but we have almost reached target, at this time.Therefore, Harba is where it is today.
Antwort von Harba
Carl, thank you very much for your sincere feedback as well as the continuous cooperation and support when developing new features and helping us grow as a company! We couldn't do it without you :)
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent system for managing your marina
Bewertet am 11.8.2020
I am just totally satisfied, it does exactly what I need from it
I am just totally satisfied, it does exactly what I need from it
Vorteile
I really enjoy the dashboard, making it so easy to see what spaces are available, who have paid, their email and phone information and so on
Nachteile
There are just a few issues that needs to be improved, such as integration between app and web interfaces – I feel confident that these are going to improve with time
Antwort von Harba
Urban, thank you very much for your review! There is always room for improvement and we are learning each day on how to be better. Your feedback is always very much appreciated and welcome!
- Branche: Sport
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Easy and useful for harbour and guest.
Bewertet am 14.8.2018
We are a little harbour and it make it easy to control that the guest have paid for the place.
It...
We are a little harbour and it make it easy to control that the guest have paid for the place.
It is easy to contact the person "behind" the system and get support. It is very good the few times when we have problem.
I can without problems recommend this payment system to other harbour.
Vorteile
It is easy to install, and the cost off start is minimal.
Nachteile
Sorry but I can't find anything. It just work.
Antwort von Harba
Thank you very much for such a kind review! We are doing our best to make boating and running marinas a breeze!
- Branche: Maritime Wirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Easy to implement!
Bewertet am 9.2.2021
Great support, easy to use
Great support, easy to use
Vorteile
Easy to implement
Great support during implementation - and after go-live
Nachteile
Some users are not familiar with using apps ...
Antwort von Harba
Henrik, thanks a lot for your review. It means a lot to us!
P.S. Just a quick reminder - in case some of your marina visitors are not comfortable with apps, they can simply visit our harba.co/book page, find your marina there, and make a payment online. No need to download the app! :}
- Branche: Staatsverwaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Helpful organizer
Bewertet am 4.2.2021
We have a small harbour, but it will make administrating easier.
We have a small harbour, but it will make administrating easier.
Vorteile
Easy to use. Hope to use the harbour plan app more often. It is in estonian :)
Nachteile
Some bugs in the beginning, but nothing too serious.
Antwort von Harba
Ingvar, thank you very much for your honest feedback about our HarbaMaster marina management software!
