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Mortgage+Care Erfahrungen

Mortgage+Care

4,0 (8)
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Kreditvergabe und -betreuung für Kreditgenossenschaften und Banken

Gesamtbewertung

4 /5
(8)
Preis-Leistungs-Verhältnis
3,3/5
Funktionen
3,7/5
Bedienkomfort
3,9/5
Kundenbetreuung
4,3/5
88%
haben diese Anwendung empfohlen
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8 Bewertungen

Krystyna
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Accurate Easy and User Friendly Software

Bewertet am 5.8.2019

I am very pleased with the software implementation and early results that I can already experience.

I am very pleased with the software implementation and early results that I can already experience.

Vorteile

Very easy to learn, intuitive software that provides and compiles all info I need to handle any call from the investor.

Nachteile

First steps implementing any software are never easy.
But Mortgage +Care customer service team made it painless and almost enjoyable process.

KATHIE
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

review of mortcare

Bewertet am 22.7.2010

We already pay yearly for the updates, etc. I do not feel you should bill for a problem that the...

We already pay yearly for the updates, etc. I do not feel you should bill for a problem that the system created.

Vorteile

Customer service is good. Sometimes I would like a quicker call back, but I understand we are all busy.

Nachteile

I do not like when the system changes something on it own and I then have to pay to get it fixed. That is just wrong! (i.e. the zero pays being put on our check run were working fine then the system created an error & wouldn't work for 2-3 months, I then got it to work the next month and then it didn't work again. Customer service fixed it. But, I had to pay for it. The file that messed it up.... hadn't been touched in years! I should have to pay for something that I didn't break.

Roger
Gesamtbewertung
  • Branche: Bankwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Customer Service was extremely rude

Bewertet am 13.7.2021

Vorteile

Never had a chance to try software due to rude sales guy.

Nachteile

Customer service, Sales [SENSITIVE CONTENT] was very VERY RUDE would not explain the different options with software pricing. VERY VERY RUDE

Carrie
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

This product has support from the manaufacture/owner available at all times.

Bewertet am 22.8.2008

This product has support from the manaufacture/owner available at all times. Product is simple and...

This product has support from the manaufacture/owner available at all times. Product is simple and does not require a large output of cash to get started. Contract simple and straight forward with no legal issues attached.

Vorteile

Turnkey system with abundance of enchancements available to the user. Can be easily configured to users application. On going support via phone and hands on as needed. Competitive pricing to meet any application.

Nachteile

Without proper training, errors and complex issues can occur. Penny issue with some computations.

Andriy
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Great Software, Great Value!

Bewertet am 4.8.2010

Mortgage-care offers the best value to a small or medium-size business.

Mortgage-care offers the best value to a small or medium-size business.

Vorteile

The best part about Mortgage-care is that it gives its users the ability to customize it to meet their unique needs. It is simple to use and is quite versatile. Support staff is responsive and knowledgeable.

Nachteile

While it is easy to learn and operate, a comprehensive manual or help menu would be helpful for those "out-of-the-norm" situations.

Dave
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Great Loan Servicing Software

Bewertet am 1.2.2017

I've been using Mortgage Care for about 2 years now and it is a great program for servicing...

I've been using Mortgage Care for about 2 years now and it is a great program for servicing mortgage loans. The software is very user friendly and the reporting is excellent.

Esther
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

review

Bewertet am 7.3.2011

good rating

good rating

Vorteile

Good company that stays on top of the mortgage industry and it's requirements

Nachteile

nothing really negative

Lea
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Review of Consulting Plus

Bewertet am 15.4.2011

I think the product is 100%

I think the product is 100%

Vorteile

Great support

Nachteile

I have had no problems