Wherefour Erfahrungen

The software is very user friendly and was easy to integrate into the companies current systems/processes. Features that have been added over time have been game-changing and only serve to make the software more user-friendly, logical and helpful as a manufacturing business. But what stands above all that is that the customer service from the team has always been top notch, and anyone at Wherefour is always willing and ready to help at a moments notice. Great product, great team!

The planning features have been a great addition, but still create some difficulty when trying to balance the "look ahead" with what is happening in real time. To date, we have operated mostly as "just in time" manufacturing and have not be able to utilize the planning tools as much as we'd like to be able to in order to create drafts or schedules.

Easy to use, and it has all the core functionality that we need. Managing orders for customers and then manufacturing from formulas is great.

Learning curve is somewhat high and you don't always know the full repercussions of when you make a change in a setting, how does it affect everything else. I.e changing the status of an inventory to a finished good makes it so that it's visible to a customer on self service, but that's not something that was taught

The "what-if" feature has eliminated a very time-consuming task. The On-Hand report is very helpful for inventory valuation. The bulk inventory adjustments are super helpful.

I sometimes wish that some of the data entry for Purchase orders for example could fucntion more like excel where you could actually do simple calculations within the cell. I also wish there was more permanent solution for allergen handling - i currently have to manage this with custom fields which is fine, but it is such an important piece to food manufacturing that i think it deserves a little more permanent focus and functionality.

In the past, our company's had a really hard time getting everyone to utilize the software consistently and correctly. Wherefour is EXTREMELY intuitive and has eliminated the need for constant retraining sessions.

In the event that an employee plugs in his/her own WO #, I wish there was a way that the program could recognize whether or not that WO # had previously been created/used, prevent the employee from using the duplicate #, and redirect him/her to create a new number.

The reporting features are incredibly useful. The ability to filter different inventory items, customers, orders, activity, and dates really help with a full scope of the business. We also really like how it tracks our raw materials and the ability to reconcile easily.

The lack of control of self customization when trying to visualize data.

WhereFour is excellent for Bills of Materials, MRP, production tracking, and traceability. Each of these have easy to use functions and simplify the time-consuming process. Lot#s are easily tracked & the available reports fit our needs, especially for audit purposes. The customer support team is exceptional, they are always willing to help in any way possible.

There are a few things lacking in the orders/invoicing & inventory functions, much tracking is required outside of WhereFour to cover our needs.

Because the program is web-based, it may be used on any device with a web browser. It is highly intuitive, and the majority of the user interface is simple to understand. I adore the customizable label editor and the PDF report templates for things like cycle count reports and client order PDFs.

Working with WhereFour is really simple and the Team behind it are very responsive because almost all the suggested features I recommended when we started using it many months ago were fixed in no time.

Above all, it really solved all the traceability challenges we encountered in the past with other softwares.

I wish they could allow users like me to do some customizations as we deem fit such as changing the location of tabs on the interface.

Our company has annual third party audits and part of our requirements to be compliant with food safety is to have an effective way for tracing lots. We used to to this process by hand and have tons of binders! WhereFour speeds up the process of tracing and we love that it can be accessed from any device because it’s cloud based. It’s very easy to use once you have all your information in the software.

All the feedback or additional needs that we’ve had since we’ve been using the software, have been addressed by the team. Wherefour is always updating and making the software better!

The ease of writing POs, tracking inventory lots for raw ingredients and production work order has been immensely beneficial to our small company.

The reporting filters could be expanded to get the report you want without having to manipulate data further within a spreadsheet.

We use this platform on a day in and day out basis. It is designed on a modern platform with powerful UI features and the ability to develop more features with ease over time. The connector to Zapier has given us powerful integration capability that we use extensively to solve real business problems.

As with any platforms there are niggly little bugs, and a few features you will wish worked another way, but nothing that prevents you from conducting your business.

Traceability, inventory control, creating work orders, and costing are the features we are using most at this point. Wherefour and their support team are doing a great job of helping our company grow and are responsive to feature requests and questions when implementing any new features.

There is a high learning curve when implementing new features; however, the support team makes this as seamless as possible by responding promptly to emails, offering video chats, webinars, and other learning tools.

1. Integrations that work near flawlessly with Shopify, Shipstation, and others.
2. Requires our team to properly receive ingredients and other inputs before running Work Orders.
3. Makes Inventory Management an order of magnitude easier as a mixed ecomm/wholesale company.
4. Removes all stress of traceability and mass balance audits from our certifiers and the FDA.

1. Onboarding was not fun at all.
2. Subscription fee should NOT be charged at the same time as new user pays for setup credits in month 1.
3. Certain small features like PDF Edit and Quickbooks integration should be INCLUDED in core product.
4. No bug rewards for users ;) We found a lot in the early days!

I have used many other big ERP systems (JDE, NetSuite) and they always seems so complex and difficult to use. WhereFour seemed much more intuitive. It was very easy to match the system to the physical processes in place. We make customized products so the implementation and execution could have been messy, but it went smoothly. The assistance in inventory transfer was priceless. All concerns and issues was addressed immediately.

I struggled a bit with the material planning functionality and the quality functions. Neither seemed set up for the personal care, consumer goods business that we have. The WhereFour team is very open to train and help as well as are consistently updating features and functionality.

I liked that it was very intuitive and easy to set up and edit

Sometimes I feel it shows too much information I wish there was just totals of what we have in inventory per warehouse and not several line items of the same location and lot, just because the transaction was created 2 different days.

Wherefour is easy to set up, the traceability reports work well, as we just passed an SQF food safety and quality audit. The BOMs and accounting flow through (with quickbooks) well. It is always improving and the customer service is great.

Only a request to have every page able to DL into a CSV...but I know they are working on that. This would only be helpful when printing inventories.