Shipwell Erfahrungen
Shipwell
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17 Bewertungen
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
SHIPWELL IS AWESOME!!
Bewertet am 21.2.2020
Vorteile
I like it mainly because it is so easy to use. All areas are easy to access and once you input the information the first time,it is stored.
Nachteile
There is nothing that I do not like about this software.
- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Shipwell
Bewertet am 21.2.2020
Vorteile
This service provides a much needed integration for our company. It provides an interface to easily quote and track all shipments.
Nachteile
There are glitches when adding new capabilities like adding several purchase orders to one load or uploading load details.
Antwort von Shipwell
Hello, thank you for taking the time to share your feedback with us-- we are constantly making updates to our platform and value your input. If you encounter additional issues, please share them with bugs@shipwell.com so that our team can resolve them for you as quickly as possible.
- Branche: Maschinerie
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Shipwell Innovations
Bewertet am 5.3.2020
Vorteile
Shipwell has become more helpful in shipping and tracking shipment. It is very user friendly. I like the idea of Shipwell displaying the address when entering a ship to address. You put part of the address in and Shipwell bring up a list of address to choose from. You can also track package and get delivery confirmations on shipment.
Nachteile
Shipwell is heading in the right direction.
Antwort von Shipwell
Hello Kevin, thank you for taking the time to share your feedback with us. We're always trying to make valuable updates to the platform, so we welcome your suggestions. Please reach out to support@shipwell.com with any additional feedback you have for the team.
- Branche: Essen & Trinken
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
FTL vs LTL
Bewertet am 20.2.2020
Vorteile
Good for FTL. My colleagues have frequent needs for FTL shipments; I do so less often.
Nachteile
Shows refrig an option, shows LTL an option, but when you try to get a quote for LTL refrig you never get one. If not viable, the option to get a quote should not be there.
Antwort von Shipwell
Hello Helen, thank you for taking the time to share your feedback with our team. The platform does host carriers who support reefer LTL, but you are correct in that these feature combinations are not always available within a specific market. Our team is constantly adding carriers to the network to improve customer experience booking shipments. Please feel free to reach out to your account manager if you have any additional questions!
- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
shipwell review
Bewertet am 28.2.2020
Overall Shipwell has had excellent customer service from [SENSITIVE CONTENT HIDDEN].
They are quick...
Overall Shipwell has had excellent customer service from [SENSITIVE CONTENT HIDDEN].
They are quick to respond to all questions and extremely helpful.
Vorteile
What I like most is the ease of use of Shipwell. If you have zero logistics background, you can still easily navigate the system and book your own shipments.
Nachteile
Freight class will sometime get dinged and charged for being off.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Product Review
Bewertet am 20.2.2020
Really positive experience with Shipwell. We feel like they are a true business partner and will...
Really positive experience with Shipwell. We feel like they are a true business partner and will help us to grow our business at a faster rate than we could have without Shipwell.
Vorteile
Really like the ease of setup and on-boarding. The enterprise license works well for our business model. Also, we had a 90 day evaluation period before making a final decision and that allowed for thorough testing (and yes we did move forward with Shipwell beyond the 90 days :).
Nachteile
Only con that I have is that it is not yet integrated into our CRM platform (but will be at some point in time).
- Branche: Essen & Trinken
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Customer Service
Bewertet am 3.3.2020
Vorteile
[SENSITIVE CONTENT HIDDEN] are a great help making all my shipping needs easy.
Nachteile
A customizable home screen would be nice
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
great help to manage shipping
Bewertet am 9.10.2023
Vorteile
with this tool we solved all our problems regarding shipping management
Nachteile
we would love to have added other features and customization on the app
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Logistics Software
Bewertet am 25.2.2020
The experience I've had thus far has been great. I have used the tracking feature on shipments and...
The experience I've had thus far has been great. I have used the tracking feature on shipments and it's made my job a lot easier communicating to the customer.
Vorteile
The ease of use and the tracking feature
Nachteile
I this time I have not come across anything I don't like about the software.
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Shipwell Review from a Sales person
Bewertet am 25.2.2020
Vorteile
GPS Tracking on the Trucks is great, I allows me to keep my customers updated all along the way.
Nachteile
User interface can be a little more user friendly.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Trial Run
Bewertet am 28.2.2020
It has gone well so far with the trial run.
It has gone well so far with the trial run.
Vorteile
I like the ability to track and run loads from my app on my phone.
Nachteile
I dont like some of the things I have to do over and over again hopefully these get where they can be drop downs.
Antwort von Shipwell
Hello Zack, thank you for taking the time to share your feedback with us. We understand your frustration and have been adding functionalities into the platform to minimize this as much as possible. We would like to better understand which features you feel could use further automation; would you please reach out to your account manager or bugs@shipwell.com so that we can look into this for you?
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
easy use
Bewertet am 21.2.2020
They are great to work with and friendly.
They are great to work with and friendly.
Vorteile
Its easy to use once you get the hang of it.
Nachteile
Had no issues. Very simple and a great tool to work with.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Shipwell
Bewertet am 3.3.2020
Vorteile
User-friendly, dynamic, time-saving, compatible with our own system
Nachteile
I wish there was an app for shippers.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Shipwell Integrates With Our Platform Perfectly
Bewertet am 20.2.2020
Our company has partnered with Shipwell and so far everything has meshed perfectly. This small...
Our company has partnered with Shipwell and so far everything has meshed perfectly. This small problems have been just that, small and never a true hindrance to our day to day operations. Overall Shipwell has made everyone's job easier and more efficient.
Vorteile
The user interface is simple and straightforward, anyone can use it.
Nachteile
Sometimes the location updates will lag and give incorrect information. This is no common and is usually quickly resolved though.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Digital transformation
Bewertet am 4.3.2020
Great customer service and we feel like that they are working and thinking along side us in our...
Great customer service and we feel like that they are working and thinking along side us in our quest to provide the best producted suited and tailor made to the desires of our customer base.
Vorteile
Our company is 110 years old and we are in a transition from beeing a traditional paper based freight forwarder to a forwarder ready for the digital age. We feel that with the track and trace software from Shipwell we are ready to offer full visability to our customers for their EXW, DDP, DAP shipments.
Nachteile
What we are seeing is that some of the statuses are still manual actions, either by the shipwell team or the driver delivering the cargo. It would be preferable for all parties to strive to a 100% automation.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
GC
Bewertet am 21.2.2020
I am able to book trucks easily, as long as I understand how to use the application.
I am able to book trucks easily, as long as I understand how to use the application.
Vorteile
Responses from bidders were quick and easy to book
Nachteile
more "info" tabs if I do not know how to fill something out
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Good portal
Bewertet am 10.3.2020
Vorteile
It isn't hard to use. We can see loads and invoices and when they're paid.
Nachteile
I can't think of any. We only use this portal for Shipwell.