Replicon Erfahrungen

Reporting showed us which customers were being visited ( and which weren't) with a customer report we created for them.

Had to ask support to open up some features, like Dashboard for instance, it's a free feature so should just be there when you sign up.

What we like most about Replicon is the ability to create a detailed way for staff to capture the projects they are working on.

What I like least about Replicon is sometimes as the administrator, it can be a little challenging figuring out how to do some of the most basic things in the system.

It is Quick to submit my weekly timesheet.

Reports are not good. Can't sort by the criteria needed

Can access it from anywhere. User friendly.

Reporting could be better.

Notifications sent to users when they are assigned to a project would be a nice feature.

Resource Management Feature and Power BI integration. Integration from Salesforce.

Some features from Gen3 were lost specially on the Project Admin side of things. Hopefully these features will be brought back. Sample: Consolidated task view.

Our experience with Replicon has exceeded all of our expectations. The system works as described, in the rare instances that we have needed support we have received it quickly, and everyone I have interacted with has been kind and more than professional. The customer service is five stars and what all companies should strive for. Our users have found the interface easy to work with which is a huge plus, saving us a lot of time in implementing and running the system. This is a great product and an even better team to work with.

I really cannot think of any cons; this has been an entirely positive experience for us.

Replicon is a robust time keeping system with dynamic reporting and excellent product support. I routinely call upon the Replicon Support team -- they are incredibly responsive and helpful.

Some features, like overtime tracking, could be improved -- if you enter 10 hours into a day, it is not possible to track which project is responsible for the additional hours of work time.

I can switch between jobs with ease knowing that my time is being tracked correctly

None that comes to mind. Happy with Replicon

Timesheets and uploading bills on the expenses.

- user interface- Complex to use and teach to other users- lagging ( once I assign a task to a user its takes longer time to set )

Ability to track project worked on by client

none, everything is fine

Ease of use for User - very simple for user on application.
Language options - a lot of Polish employees that would prefer to use native language rather than English.

None. I have no issue with Replicon. Just a case of getting used to using it from administrative level.

Customer service is king. Thank you so much for [sensitive content hidden]
, Product Support Associate for always being so clear and responsive and a great educator.

Need to bake in time for support vs. real time. Time to implement did take tremendous amount of time, but the implementation team was responsive.

Great product, easy to use and user friendly

would like more options for special requests on tasks that fit our business needs

Customer Service is great, quick response. Easier to configure reports and user friendly.

Limitations with users, timing out when running reports.

You can manage time and expenses across multiple projects easily once staff is trained to use.

Need to customize reports to get the information you need. Sometimes too complex for smaller companies

Time management

trying to figure out which modules would be useful and how to configure it

The eas with which I can navigate the system- very user friendly

Some features we use for tracking hours & details are not clearly available.

I like the time-tracking, user set up and the access to Power BI report.

Replicon does what we need. I don't really have anything that I don't like about Replicon

Ability to generate various types of reports across various clients and projects

Updates create new learning curves. Online videos would be helpful.

Very intuitive and easy to use. Running different types of reports helps us keep track of the hours on each project.
The support team is supportive.

There is nothing I can currently advise that I disliked

Track your time, Service, Modularity,

no cons currently, no cons currently, no cons currently

Replicon is easy to use and is easy for the company to track their time against projects. Their customer support is excellent and are quick to get problems sorted.

There have been no problems with Replicon.

Easy to monitor and track time and projects

The new format is challenging to get accustomed to

Ease of tracking time & managing time of the team to correct projects

have not experienced any challenges with time so far

That the support was fast and understandable

Setting up reports on my own. Needed assistance in the start to do so correctly