Xoxoday Erfahrungen

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154 Bewertungen

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Xoxo is the best !
Bewertet am 8.3.2022
Vorteile
It works great. When a xoxo card is been provided it provides lot of options to claim the gift.
Nachteile
Sometimes the gift card add-on does not work, Then we have to contact the customer care, these things can be avoided
Antwort von Xoxoday
Hello Krithika, Thank you for reviewing us. We are sorry that you faced the problem of adding the gift cards. I will pass them to our internal team to look into the issue. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Good platform for global employee engagement
Bewertet am 2.3.2022
It has been a good experience with Xoxoday.
The only hiccup I found was when placing order for...
It has been a good experience with Xoxoday.
The only hiccup I found was when placing order for gift voucher for countries other than India. The vouchers will would a long time to be delivered.
Vorteile
- It allows us to cater to our employees who are present in different countries
- It's easy to place order for different gift cards
- Gives us admin a lot of ideas to conduct engagement activities
- Also really like the how we can automate different events - earlier we were doing this manually
Nachteile
In terms of the software, there is nothing much I really dislike.
Its easy to use.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Designed to make money on expired rewards
Bewertet am 19.7.2023
Vorteile
My employer started using this platform and sent me some rewards over past two years. Recently I noticed that $250 worth of rewards were expired few months back. I was never sent any reminder from this platform and customer support says that there is no way to get them back now. Also they did not tell me if the expired rewards were sent back to my employer or were monetized by the platform.
Nachteile
No customer loyalty, looks like the entire platform is designed to make money on expired rewards
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Xoxoday Product Review and Improvements to Consider
Bewertet am 14.9.2024
Vorteile
Xoxoday is very easy to use / navigate. It offers a variety of options to choose from through several online platforms.
Nachteile
Some survey times take time to complete. It would be beneficial to have unlimited time to complete them without restraint.
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I really happy with the service of lifepoints. It is one of the best survey website.
Bewertet am 28.2.2022
I had a great experience with lifepoints. Perfect redemtion. Short time surveys. All over best❤️
I had a great experience with lifepoints. Perfect redemtion. Short time surveys. All over best❤️
Vorteile
It's easy to use. It give me many surveys in a single day. Gift points is enough according to surveys. All over, one of the best❤️ I love lifepoints ❤️
Nachteile
Sometimes surveys will disappeared when I loggin. Please give more time to stay survey on website.
- Branche: Versicherung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Highly Recommend
Bewertet am 2.6.2023
Overall this is a solid product and I would recommend it to other organizations.
Overall this is a solid product and I would recommend it to other organizations.
Vorteile
This platform is well designed and is an great tool for employee engagement. The analytics portion of the platform is very useful to track and engage with our organization.
Nachteile
We wish that we could filter posts on the main page and then to be able to give points to employees that is not always posted publicly. Managers would like the option for public and private appreciation.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
Review
Bewertet am 24.5.2023
Vorteile
I use this because of a Website I use. The person help me.
Nachteile
I just had problem receiving my gift card. That was taking care of.
- Branche: Schreiben & Editieren
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Genuine customer service
Bewertet am 28.3.2024
Vorteile
Response through mail Quickley and solve the problem within hours if we have a problem and sending gift cards quickly
Nachteile
Website slow sometimes running huge members paricipate in website
- Branche: Forschung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
XoxodaysGooddays
Bewertet am 2.6.2023
Vorteile
uploading Import Recipients from CSV & Plum pro Report Features
Nachteile
did not like any features least about xoxoday on portal
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
User Experience
Bewertet am 8.6.2023
Ok, but could be better with more variety
Ok, but could be better with more variety
Vorteile
Ease of gift card and voucher management, quick redemption and updates
Nachteile
Experience have been taken out post COVID, no of options is lesser
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Xoxoday Plum Review
Bewertet am 2.6.2023
Everyone is so helpful and a pleasure to work with. They solve all customer support issues in a...
Everyone is so helpful and a pleasure to work with. They solve all customer support issues in a timely manner.
Vorteile
Simple to use, bulk upload to send a lot of awards at one time, tracking and redemption reporting.
Nachteile
Any ideas discussed has been tweaked or adjusted for future sprints.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great services and products
Bewertet am 23.5.2023
Over all good services
Over all good services
Vorteile
fastest and accurate solutions, IT features are rightly enabled
Nachteile
More instructions and checks to be implemented
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Very Easy to use
Bewertet am 23.5.2023
Very good
Very good
Vorteile
Integration with my existing business is easy
Nachteile
Customer response is late, need to improve on that
- Branche: Computer-Software
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
feedback of product receive
Bewertet am 30.5.2023
its good
its good
Vorteile
product is good , usefull product but cost in more
Nachteile
time take more to reach user , cost is more
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
best thing happend for sales team
Bewertet am 21.2.2023
yes it has been a great treat using the app will definitely recommnend anyone
yes it has been a great treat using the app will definitely recommnend anyone
Vorteile
you can track overall performance of sales in every quarter and track overall team performance
Nachteile
ui can be improved flows and customer experience while using the app can be improved
- Branche: Übersetzung und Lokalisierung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
A seamless employee reward platform.
Bewertet am 8.6.2021
I am using the platform to award my team. I was able to award USD10 worth of gift card to my team...
I am using the platform to award my team. I was able to award USD10 worth of gift card to my team membes and they choose to purchase vouchers that they like. They have alot of options to choose from Lazada, Starbucks, Grab, Mastercard and many more. I used it once to test it out but I am hoping to continue using it if the currency conversion matter is fixed.
Vorteile
It is easy to deploy employee rewards in terms of vouchers as we don't need to choose what voucher to award but giving them the freedom to choose what they want to do with value.
Nachteile
The conversion rate happens four times within the system. We will need to top up our wallet hence the currency is converted from our local currency to INR then converted back to the currency we chose in the system (USD/ EUR / etc). Once we have awarded the reward, the awardee receives in the currency that we set and use it in the currency of the country he/she resides. For an example, we top up the e-wallet in Malaysian Ringgit, the platform uses INR to process the payment. We set USD as our plarform currency as we are a global company. When we award a USD10 voucher to an awardee, he/she will redeem it in their local currency, let say Malaysian Ringgit.
Multiple currency exchanges impact the value to drop significantly. Only if this is fixed, the platform is an awesome platform to be used for awarding team members and employees companywide.
Antwort von Xoxoday
Hi Darshini
Thank you so much for taking the time to review Xoxoday Plum on Capterra. We are working on a multi-currency system where there is no conversion charge. This should be live by August 2021. Stay tuned! Thank you so much for the amazing feedback. It's feedback like yours keeps us motivated and strive to provide a great user experience.
We deeply value your association with us. All the best :)
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Great service idea but a terrible customer service
Bewertet am 28.5.2022
Not great, poor customer service and sloppiness with financial obligations towards customer...
Not great, poor customer service and sloppiness with financial obligations towards customer canceled any positive product features.
Vorteile
The platform provides an easy way to send rewards to customers and partner networks. It also offers large automation and integration capabilities.
Nachteile
The customer service is terrible, and if you are maintaining high standards in your bookkeeping, I wouldn't recommend using the service. It took 3-5 tries to issue a proper invoice in euros coming from a European office of the company (vs an invoice in Rupees from an Indian company). The account manager guided me through the process of paying for a cash deposit to refill the XOXO balance via a third-party platform. Once the payment has been through and the balance replenished, it took ages to get proper invoices for the operation. And to my surprise, only a part of a transaction has been invoiced. The third-party payment tool (Payoneer) commission has not been invoiced, although before making a financial transaction I specified that I need a proper invoice for this operation. The XOXO account manager just sent me to the Payoneer customer service (where I cannot get any proper reply) and stopped answering my emails. Now because of XOXO's negligence, we're facing problems with the financial audit. So I wouldn't recommend that any business that wants to keep their financials in order uses the platform.
Antwort von Xoxoday
Nelly, thank you for taking the time to review our services. Our sincere apologies for not meeting your requirements and for your less than desirable experience.
A PG charge was applied by the Payoneer team which led to this issue. Internally, this is one of our highest priorities. You can reach out to my customer support team at cs@xoxoday.com if there's anything else we can do.
- Branche: Automotive
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Best Reward Platform
Bewertet am 1.3.2022
Very good, service response is quick
Very good, service response is quick
Vorteile
User friendly tool and can be customized based on the requirements
Nachteile
More features can be added to the platform
- Branche: Vermögensverwaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Happy with Xoxoday Plum & Empuls
Bewertet am 9.6.2021
Excellent
Excellent
Vorteile
Integration with Zoho People, Ease of rewarding or recognizing, survey platform, monthly engagement ideas
Nachteile
Graphics can improve - it will enhance the user experience or engagement - we can take a leap out of Workplace by Facebook.
Antwort von Xoxoday
Hi Kundan,
Thank you for taking the time to review Xoxoday products on Capterra. We deeply value your association with us. All the best :)
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Xoxoday Plum - buying made simple
Bewertet am 17.6.2021
Vorteile
The entire process is simple, and easy to understand. The voucher catalog is also right there, making it easier to search for details about the brands. The instant vouchers are usually generated and sent to the email address very quickly.
Nachteile
Sometimes, the platform takes longer to load. It has also generated the same order twice at one occasion. But these issues are not recurring.
Antwort von Xoxoday
Hi Zarmeena, Thank you for taking the time to review Xoxoday Plum on Capterra. Sorry you had to go through those issues. Glad those aren't recurring. If an issue persists, please write to cs@xoxoday.com, our team will be on the case immediately.
We deeply value your association with us. All the best :)
- Branche: Kunststoffe
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software
Bewertet am 7.3.2022
It's a great product
It's a great product
Vorteile
Easy you use. Gifts cards are lots of selections
Nachteile
Sometime description of gift hard hard to read with some white letters reflection. Need to use better colors in words for background
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Brightens my days
Bewertet am 24.7.2022
Smooth and hassle free
Smooth and hassle free
Vorteile
I came across this system as I started receiving rewards from a survey site. The whole was so smooth, from redeeming the reward to reward cash deposited into my digital wallet. You just redeem and forget and let the software do the needful in the given time frame. Twice, there was some glitch in my digital wallet and my redeemed points were duly reverted back to the survey site and my points balance on it was automatically updated. It's smooth and hassle free.
Nachteile
I can't think of any as I am the end user.
Antwort von Xoxoday
Hello User, Your feedback really helps us improve. If you need help using this site, you can reach out to live chat support anytime and in case of any other queries please write to us at cs@xoxoday.com..Thank you.
- Branche: Lagerung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Xoxoday: very useful website
Bewertet am 15.3.2022
The overall experience is really great as there is a huge variety of options to choose from and the...
The overall experience is really great as there is a huge variety of options to choose from and the website is easy to access as well.
Vorteile
The most useful feature was to be able to buy coupons for a variety of online platforms like amazon, flipkart, paytm, udemy, uber, etc. The website interface is very user friendly and easy to navigate.
Nachteile
There are no vouchers that can be claimed for gaming platforms like epic games, steam. The delivery of some coupons could be done faster.
Antwort von Xoxoday
Hello Tushar, Your feedback really helps us improve. We are working on adding vouchers for gaming platforms for our users. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com. Thank you.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Review
Bewertet am 28.2.2022
Vorteile
I like this software as it is user friendly and voucher codes would be shared immediately and can purchase without any downtime
Nachteile
I did not notice anh cons as of now
Just want to confirm it is secure
Antwort von Xoxoday
Hello Chaithra, Your feedback really helps us improve. Your concern is about whether our product is secure or not, so the answer is yes. We have a strong policy about no data breachng of our users' data. If you need help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com..Thank you.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best gifting option for your employees
Bewertet am 3.5.2019
Vorteile
It's easy to use and useful for your employees. Xoxoday has plethora of vouchers/ gifts to choose from, which enables employees to use the gifts as per their needs and not as per your choice. Easy to redeem and has a good customer support service.
Nachteile
None so far.
Interestingly this form is not allowing me to submit the above text alone, its compelling me to write more in this field! Honestly, I have no cons to write!
Antwort von Xoxoday
Thank you for taking the time to review us. We are glad that Xoxoday has been super helpful in your company. Please do reach out to us at cs@xoxoday.com incase any issues.