Zopto Erfahrungen

- Target audience is SUPER easy to customize
- Integration with LinkedIn is simple and seamless
- Customer support is phenomenal!
- Increased LinkedIn leads: immediate and obvious
- Ability to customize modules for various audiences is critical
- I questioned the cost/benefit. Zopto seemed overpriced. In retrospect - worth every penny!
- Has without doubt helped grow my very new business

- The time stops for "Schedule" only allow a single start-stop. I want to have the ability to have at least two run-cycles in a given day. For example: Campaign is active from 5:00AM until 10:00AM and again from 4:00PM until 9:00PM
- Would like greater analytical capability
- Would like the ability to try A/B/C designed experiments where a single aspect of a campaign is varied (for example - schedule times, so have a campaign with 2 or 3 variations (A/B or A/B/C) in the schedule times to test for effectiveness). This would need to be tied to an analytic engine (think MiniTab), but the results could be captured and used as guidance for future campaigns by a user. Moreover, long-term data analysis would yield predictive ability to help optimize new user experiences for maximum engagement.

They have nice features compared to alternatives

Much more expensive than alternatives, terrible customer service

Zopto has helped tremendously with my business. I have relied on outstanding customer service to make its use a success in finding the perfect clients.

It helps if you are tech-savvy. If you are not, though, the one-on-one help is what makes this product useful and personalized to the customer's needs.

Developers are receptive and act quickly to implement new features.

The sequences are also unique to Zopto as far as I'm aware and not able to send follow-up messages on other LI automation platforms.

It's also cloud-based and doesn't slow my computer down which I need to use for day-to-day work.

There's nothing to honestly criticise. Any issues have been ironed our quickly and resolved by their customer support team.

It's on the pricier side, but you pay for what you get.

-Help me to grow my network and find potential leads
-Save me time because it is running in the background on specific timezone and time of day
-Graph are easy to understand so you can see which campaign is giving better results
-"Accepted" and compliant with LinkedIn

-There is a lack of documentation and you need to go by a trial and error method which can lead to time wasting
-Interface design is a little bit old
-Manipulating list of profiles is a little bit challenging

It automates LinkedIn outreach/connection requests, which is fairly nice - and it doesn't do it too badly. There's a few bugs with setting it up, but overall that part of it works ok.

The billing practices are simply deceptive.

At no point did we receive a notification that our trial was ending and we would be billed after it, and at no point did we receive an invoice by email to tell us a payment had been taken. We logged in to the platform to find over $250 taken as a payment from our account with no notification to tell us so.

This is highly deceptive. It honestly feels like they are hoping you sign up for a free trial and forget so that you still get billed.

We hadn't logged in to the platform at all after the trial period, yet when asking (nicely) for a refund on this they simply doubled down with "we don't offer refunds".

The software also has quite a lot of bugs in it. There's several times where things wouldn't load or notify you of what could happen - most notably clicking "cancel account" does nothing. That meant when we clicked that, we had no notification our account was actually cancelled - and we don't even know if it actually was cancelled at all!

The Zopto platform is easy to learn and use. The ability for me to create very specific outreach campaigns allows me to customize the messaging, leading to increased responses and engagement. The account manager [SENSITIVE CONTENT HIDDEN] assigned to me, is outstanding. Any issues resolved quickly and professionally, the
excellent customer support is really what establishes Zopto above their competitors.

Zopto is already working on addressing this issue, but for now when a new connection responds with an
"Ok" or "glad to connect" they take themselves out of the messaging sequence. Need a feature to manually add them back into the sequence.

Zopto is an easy to use software that is hugely beneficial to building networks and support the early stage sales pipeline. Obviously you get out, what you put in, but with attention to new connections, conversations and messages we have seen substantial ROI.

The Twitter link can be a bit hit and miss, but in general we find it user friendly.

It helps you automate messages through LinkedIn. However, you can not personalize them. You are only able to

You can not personalize automation. What I mean by this is I can only set up in a message 3 custom variables I

Being able to create personalized templates and include attachments that can then be sent to connections in an automated sequence giving you back the lengthy time it would have taken to do it manually and still get amazing responses from your contacts who all believe you have personalized that message just for them.
Very easy to navigate through the zopto platform with a few clicks needed to get the task done.
It provides very useful data analysis that can be presented to the Management Board and used to analyse the impact of our campaigns.

At the moment, with the Free InMails, they can only be sent to LinkedIn Premium members with an open profile though they may be outside your network. This did not help one of our campaigns as not many of the people on the contact list had premium open profiles so we had to approach that campaign differently. It would be great if InMails can be sent regardless of the type of profile.

Zopto has an extremely well developed user interface which makes the ease of use incomparable to any other softwares I have tried. They are true B2B lead generation experts and that is why the software works so well! The other MAJOR point is the fact that it is a cloud-based software and it is safe to use on LinkedIn without running the risk of being detected.

The only thing I don't like is that there is no feature that allows one to skip profiles that aren't premium Linkedin users when you import data to build campaigns.