Square Online

4,7 (286)
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Website-Design-Tool für E-Commerce-Unternehmen.

Gesamtbewertung

4,7 /5
(286)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,5/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,4/5

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286 Bewertungen

Ariel
Ariel
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great order management application

Bewertet am 10.2.2023

Vorteile

I like that square offers different other features and applications that work with all the other square products. Square is also very easy to use and maintain.

Nachteile

Sometimes I think that square is physically too small or not sturdy enough.

Scott
Gesamtbewertung
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

An Affordable Option for Small Businesses

Bewertet am 15.6.2021

Square Online has provided the most effective and affordable option for a growing small business...

Square Online has provided the most effective and affordable option for a growing small business that cannot afford the hefty price tags of other systems.

Vorteile

Square Online is a decent system that integrates well with the Square Retail POS. Managing inventory is generally easy although more features could be added consistent with our industry. Square stepped up its game by offering more options during the pandemic such as enhanced marketing tools, sales channel integrations with Facebook and an additional fulfillment method to offer to clients. Marketing features are decent, and the convenience of mobile apps is convenient when on the go.

Nachteile

Square needs to consider businesses that offer rentals. There can be improvements to better manage rental inventory and sales. Also, many manufacturers in our industry require that sale prices not be listed on e-commerce platforms. Square Online should add a "Call for Price" option.

In Betracht gezogene Alternativen

Rain POS

Gründe für den Wechsel zu Square Online

Cost effectiveness, additional features for non-premium accounts, convenience
Benjamin
Gesamtbewertung
  • Branche: Alternative Medizin
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Has some great features, but also plenty of glitches

Bewertet am 17.6.2021

Overall, Square Online has improved a lot since we started using it at the end of 2019. We love the...

Overall, Square Online has improved a lot since we started using it at the end of 2019. We love the delivery and curbside pickup features. There are still improvements that could be made, like setting up a subscription program to encourage recurring orders. Most of the features are pretty basic (customer loyalty program, 'similar items', etc.) - we wish there was more ability to customize features so they better meet our needs.

Vorteile

Creating our website through Square Online was pretty easy, especially for someone without a background in web design. The inventory management features and integration with Square POS is great!

Nachteile

Just beware, there seem to be a lot of bugs with Square Online and getting ahold of customer service via phone is not easy. You have to jump through several hoops before they will give you a phone number to call. This can be very frustrating when the website is having an issue that needs immediate attention. Once you do get ahold of customer service, if your issue is not deemed 'high priority' it can take them weeks/months to fix it, if they ever do at all.

Amber
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great All-In-One Product for Small Business

Bewertet am 15.6.2021

Overall I am throughly impressed and satisfied with Square. It is my understanding that the few...

Overall I am throughly impressed and satisfied with Square. It is my understanding that the few issues I have with them they are in the process of releasing at some date in the future.

Vorteile

The overall ease of use is pretty simple. I also love having everything I need in one place. Payroll, POS, website, Google integration and so much more!

Nachteile

There is currently no pay in 4 option, which I feel hurts a retail business like mine.

In Betracht gezogene Alternativen

Shopify Plus, Clover und Shopify

Gründe für den Wechsel zu Square Online

Square had the most features at the best price.
Karen Mardell
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The best business user platform available!

Bewertet am 15.6.2021

Excellent. Great customer service, follow up, and explanation's when needed.

Excellent. Great customer service, follow up, and explanation's when needed.

Vorteile

Customers rave on the ease of use and it's super easy to navigate, edit, or update.

Nachteile

Sometimes, it can be difficult to find the location to make a change to the site.

In Betracht gezogene Alternativen

PayPal und Schedulicity

Gründe für den Wechsel zu Square Online

Less time to set up, very customer friendly, pricing, service, and platform use.
Jonathan
Gesamtbewertung
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best software for any business period!

Bewertet am 15.6.2021

I couldn't have asked for a better company to work with. My company is growing against all odds...

I couldn't have asked for a better company to work with. My company is growing against all odds thanks to square.

Vorteile

What i love about square is how user friendly it is. How square cares about its customers in how they have excellent customer service.

They help grow my business to now have multiple locations

Nachteile

Nothing !!!! Square is perfect. Absolutely will never leave square.

Amy
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A Small Business With a Big Agenda

Bewertet am 15.6.2021

Love it. I always have. Smart, affordable and easy to use. I especially like the fact that the...

Love it. I always have. Smart, affordable and easy to use. I especially like the fact that the two times (over ten years) that I needed tech support, I was able to talk with a person in minutes.

Vorteile

As a businesswoman and an artist on a mission, I appreciate having an easy to use platform for promoting and selling my work. I don’t like to spend much time on a computer, but if it’s helping me be successful, I’m in. Square offers all the tools I need in a value packed package.

Nachteile

Least? I suppose when I went from swipe to chip I dropped my phone handing it to a customer for a signature. Lesson learned.

Ann
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

So happy I made the leap!

Bewertet am 15.6.2021

A very good experience overall! I get done what I need to get done and have all the basics that I...

A very good experience overall! I get done what I need to get done and have all the basics that I need.

Vorteile

The ease of use has been critical for me & my business.

Nachteile

I do feel that there could be more features - many of which are likely available in the paid versions - that would certainly help out.

In Betracht gezogene Alternativen

Shopify

Gründe für den Wechsel zu Square Online

I was already invested (time wise) into Square and really didn’t have a glaring reason to switch.
Luccia
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Good all-around business support

Bewertet am 16.6.2021

Pretty good.

Pretty good.

Vorteile

The ease with which customers can place orders.

Nachteile

The inability to change the size of product images. The refusal of Square to allow the printing of orders so they can function as packing lists is ridiculous. The current third-party, "solution," is costly and does not work at all.

Brianna
Brianna
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The Best Pre-Made Layouts

Bewertet am 18.5.2022

Overall good experience, no issues.

Overall good experience, no issues.

Vorteile

I love their pre-made website designs, they are very colorful and creative. Designing with Square saves me a lot of time when editing from my mobile phone, as well.

Nachteile

I dislike nothing, everything works good. I just wish that the free trial was longer than 14 days.

elizabeth
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

square review

Bewertet am 16.6.2021

it is okay

it is okay

Vorteile

it is fairly easy to use and update to keep us fairly current

Nachteile

we are having difficulty recapturing full money for our clients for cancelled online orders. it is very frustrating

In Betracht gezogene Alternativen

Shopify POS

Warum Square Online gewählt wurde

they got to be too expensive and they could not handle inventory

Zuvor genutzte Software

BloomNation

Gründe für den Wechsel zu Square Online

because at the time yours was more complete and seemed to be more user ready
Heather
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Excellent Product with Hidden Costs!!

Bewertet am 25.10.2022

Functionality of the website and operation is excellent. Customer service and knowledge of staff ...

Functionality of the website and operation is excellent. Customer service and knowledge of staff is not what it should be and information regarding fees is unclear.

Vorteile

I loved how easy everything was and that it was very similar to the way Apple products work.

Nachteile

There are a LOT of hidden costs with Square. We were going to use Square for our entire operation as it has features for a food business that no one else in the market has. Unfortunately Square charge 50p per online order that is not explained clearly on their website. As we process thousands of orders per week that cost is huge compared to rivals. Square were unable to provide an explanation of what that 50p per order was for and as it can’t be justified we cannot transfer our complete customer base to Square.

In Betracht gezogene Alternativen

Shopify

Gründe für den Wechsel zu Square Online

We only use Square for selected customers at certain festivals.
Tanya
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Why you should go with Square

Bewertet am 15.6.2021

I love that I can post new products to my website and then tag them on my social media platforms...

I love that I can post new products to my website and then tag them on my social media platforms all within 5 min. It just makes sooo many things simpler.

Vorteile

The ease of setting up my website was amazing!!! I had no website design experience prior to setting mine up. It was so easy. I just followed the prompts and read some of the tips and voilà! I have an amazing website!! I get compliments from my customers all time on how nice my website looks. They are absolutely amazed that I didn’t myself with no prior experience. If I can do this anyone can!!

Nachteile

I can’t really think of anything that sticks out to me that I don’t like. The few issues that I’ve had were usually my error or not quite understanding what was needed. Just like with any computer software once you learn it and get familiar with it it’s a breeze.

In Betracht gezogene Alternativen

Canva

Gründe für den Wechsel zu Square Online

Cost and ease of use.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Square Online from a Salon's Perspective: A Mixed Bag

Bewertet am 28.3.2024

Vorteile

Square Online has been a boon for our salon's transaction management and e-commerce. Its user-friendly interface allowed us to quickly adapt, facilitating smooth credit card payments for our customers. The platform's robust analytics have been key in overseeing profits and tax, offering clear insights that guide our business decisions. Additionally, the seamless integration with Square's ecosystem streamlines operations, from inventory management to customer payments, enhancing overall efficiency and the customer payment experience.

Nachteile

However, Square Online isn't without its drawbacks. Customization of the online store is somewhat limited, posing challenges for salons looking to create a unique online presence. While it performs well for basic e-commerce needs, those requiring deeper customization or unique branding might find it lacking.

Summer-Rain
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Daily User & Pretty Happy

Bewertet am 16.6.2021

Overall, I am very happy with being able to use this to streamline my business everyday.

Overall, I am very happy with being able to use this to streamline my business everyday.

Vorteile

I like that it is user friendly and easy to have multiple employees using at the same time.

Nachteile

That there are still features with the payroll and team members that don’t work well or make sense. Difficult to navigate and set up. I would appreciate a marked shipped button for invoices.

Rhonda
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Square Online Exceeds Expectations

Bewertet am 16.6.2021

Square online continues to impress me. The website looks good and is easy for a customer to use. I...

Square online continues to impress me. The website looks good and is easy for a customer to use. I don't have to spend a fortune on it and I don't have to be tech savvy!

Vorteile

I love that everything is integrated! The POS, mobile and website it is a GREAT value for the cost! I also love that the software is continually improved upon to make the systems even more seamless.

Nachteile

Amazingly, the con is also all of the integration. It took me several phone calls to figure out how I could allow a 3rd party to help me with the SEO aspect without giving them the keys to the ship! I did finally reach someone that helped me with that but in the end, I decided that putting so much thought into SEO is slightly overrated and I decided to just utilize the default and write great descriptions in the first place.

Colleen
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Gross Catholic Spirit Store

Bewertet am 16.6.2021

The overall experience with Square Online had been good. I really enjoy using it, not too...

The overall experience with Square Online had been good. I really enjoy using it, not too difficult to use. Square gives me a lot of data and charts that I use at meeting to do an overall performance of the store.

Vorteile

Online ordering and inventory are most impact feature.

Nachteile

The feature that I feel could be improved are set up, it was hard to understand how to add items. Variation was hard to set up. An explanation that could pop up when you click over it would be helpful to understand what the feature is used for. The feature page online I would like to be able to manipulate more to make it my own, would like to see more options in this area like adjusting logos that I uploaded and being able to move the boxes that you click on to use.

John
John
Gesamtbewertung
  • Branche: Verlagswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Square Online-Best Solution for Small Business ECommerce

Bewertet am 14.7.2023

Vorteile

That it integrates with all of the other Square Products. I love I can access it from my mobile device.

Nachteile

The connectivity can be spotty at times and it can crash on mobile devices at inopportune times.

Judith
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Square Online

Bewertet am 15.6.2021

Great ! Love it !!!

Great ! Love it !!!

Vorteile

Ease of use and setup and cost. As a small business - this service is perfect for our needs.

Nachteile

No issues or problems except for the one exception - during the customer checkout process, there is an option for including a coupon at checkout - this is by default - there is no way for the seller to opt out of this option - it should be an option for the seller to enable this if they plan to offer a coupon or special code.

Daisy
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Jd Wireless

Bewertet am 15.6.2021

I enjoy square I’ve been a member with them since 2017 and will continue to do so I just purchased...

I enjoy square I’ve been a member with them since 2017 and will continue to do so I just purchased a square stand for an iPad and will purchase a register to have an easier layout when making transactions.

Vorteile

I enjoy using Square because it is so easy and user-friendly. My employees just get right on it no need to show them 1 million times because it is that simple I enjoy it and I love to recommend other people to use it as well it’s also inexpensive and I enjoy it because it just takes some money right out so I don’t have to worry about paying no fees at the end of the month it’s already done

Nachteile

The least I like is how my reader disconnects but it’s fine I’ll just reconnected every day that’s the only downside

Alesha
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Stylist Review

Bewertet am 15.6.2021

Vorteile

Easy to use and I love all of the extra features.

Nachteile

I wish to allowed reviews to be posted on social media.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Easy access for small business transaction

Bewertet am 29.6.2021

Square has been good to me through the years and so I've stayed loyal to it. Even though their...

Square has been good to me through the years and so I've stayed loyal to it. Even though their processing fees are a bit more, I trust if something goes wrong that I can get someone on the phone and we can solve it quickly. Fewer angry customers means more money long term!

Vorteile

I'm a big fan of Square even though there are other credit processors that are cheaper now. I still use Square because their customer service is good and I know if I have a problem I can access a real live human.

Nachteile

I had some initials problems integrating into my Wordpress site. It got complicated and I had to speak with Wordpress to make it work.

Madeline
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Square unboxed

Bewertet am 16.6.2021

Basically good.

Basically good.

Vorteile

Ability to get my product out in the online platform.

Nachteile

At times, for me, it is really not user friendly. Instruction on “how to “ aren’t smooth, and are complicated.

In Betracht gezogene Alternativen

Wix

Warum Square Online gewählt wurde

Had to

Gründe für den Wechsel zu Square Online

Was Weebly’s do collect $ on square.
Vanessa
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Keep up the good work

Bewertet am 16.6.2021

Vorteile

The software is easy to use and was easy to integrate with my business. I like the available products and features available.

Nachteile

I have difficulty checking out directly from appointments. The reader connection is tricky. I need to forget the device and reset the reader when the connection is bad. I can't connect from Bluetooth in settings, and I can not use it with multiple devices.

Carrie
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good product for the price

Bewertet am 15.6.2021

Vorteile

Easy to set up and use and it syncs with your Square POS system. You can offer shipping, pick up, or delivery.

Nachteile

It’s missing some features that would be helpful like more coupon variety, an ability to print a packing slip prior to purchasing shipping. But overall it’s great for a small business getting their feet wet in e-commerce.

In Betracht gezogene Alternativen

Shopify

Gründe für den Wechsel zu Square Online

Cost