Bria Erfahrungen

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104 Bewertungen
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Effizientes Kommunikationstool
Bewertet am 19.11.2024
Wir nutzen die Software seit vielen Jahren täglich für Kundenanrufe und interne Kommunikation....
Wir nutzen die Software seit vielen Jahren täglich für Kundenanrufe und interne Kommunikation. Bisher sind wir super damit klargekommen und konnten keinerlei nennenswerte Benutzerschwierigkeiten feststellen.
Vorteile
Die Software ist sehr intuitiv und kann plattformübergreifend genutzt werden. Man kann nicht nur Sprachanrufe führen, sondern auch Nachrichten senden und den Bildschirm mit anderen teilen. Super geeignet für den täglichen Gebrauch mit Kollegen.
Nachteile
Die Sprachqualität schwankt je nach Verbindungsstärke.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Obwohl Bria mit Placetel nicht funktioniert, wurden gleich 100,- € von der Karte abgebucht!
Bewertet am 10.6.2021
Wir konnten nirgends die SIP-Daten eingeben. Aktuell nutzen wir Zoiper, da klappt alles ganz...
Wir konnten nirgends die SIP-Daten eingeben. Aktuell nutzen wir Zoiper, da klappt alles ganz einfach.
Vorteile
Wäre schön, wenn es einen Support geben würde - aber der "support" schreibt nur, dass sie nur Hersteller der App sind und keinen Anwendern helfen.
Nachteile
Wäre schön, wenn es einen Support geben würde - aber der "support" schreibt nur, dass sie nur Hersteller der App sind und keinen Anwendern helfen.
Jetzt müssen wir darum kämpfen, dass wir unsere 100,- € wieder bekommen - und der "Service" wird schon langsam pampig und verweist auf "Suubscriotion terms"

- Branche: Kunststoffe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
This is a very low budget dialing system
Bewertet am 11.4.2018
Vorteile
Its safe to say you get what you pay for with this system. It dials (sometimes) it is a very linear product make calls clip paste and call, that makes it very limited but simple and cost effective.
Nachteile
There is very limited functionality with this product, no call back notes or way to track if a client has been called multiple times. It is very slow and unreliable as well, maybe that is due to the large amount of people using it, but if you are larger than a team of one this is not a great choice.

- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Great SoftPhone. Good Quality and Reliable
Bewertet am 18.5.2018
Vorteile
I like the Quality of the phone as well as the design. We use the Bria5 version. Its got all the features that I think a softphone should have.
Nachteile
No Customer Service. Where is the API to let us integrate it further? We should be able to turn this phone into an automate dialer but without API that is a bit difficult to do.
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
For the man about town.
Bewertet am 14.9.2018
It was an easy way for people to extend their office VoIP phones onto their mobile phones. It may...
It was an easy way for people to extend their office VoIP phones onto their mobile phones. It may not have the best reliability but it does work. Best for outbound calling.
Vorteile
If you work outside the office, but still need the access and appearance that you are in the office, this app will be helpful. Replicating a VoIP desk phone's extension onto your mobile telephone becomes relatively easy. You can take and make calls as if you right at your desk. And to top it off the app is free; you get to extend the functionality of a VoIP phone to your mobile phone. Which is also great if you have limited minutes but unlimited data.
Nachteile
The set-up does require that you know what you are doing. Having and being comfortable with retrieving the necessary telephony information is a must.
The app is power hungry and push notifications are unavailable. Depending on whether your phone in the lock screen, or if the app is in the background, it can fail to appear . IF it is up and in use, it will rarely fail.
Antwort von CounterPath
Philip thank you for taking the time to submit a review we appreciate your feedback.
Please enable Push to make sure the app remains connected via our Push Server, and you get notifications when an incoming call occurs while your phone is locked or asleep. Please see the following link for details on how to enable this: https://support.counterpath.com/hc/en-us/articles/115004151013-Bria-Mobile-Push-Checklist ¿

- Branche: Versicherung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Great Way To Make Calls On Your Computer
Bewertet am 16.12.2021
I'm happy overall with the experience using Bria. It saves me from having to use my personal phone...
I'm happy overall with the experience using Bria. It saves me from having to use my personal phone while at my desk.
Vorteile
We as a company were using a different softphone/voip prior to switching to Bria. I'm happy to report that since switching the people no longer tell me I sound like I'm talking in a tin can. The sound quality is great and so is the timing. I do not notice any delays or lags.
Nachteile
I don't like that every time my computer reboots I have to enable the account again. I sometimes forget and end up with voicemail. It should save my settings even on a reboot.

- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Good softphone app for most any user
Bewertet am 18.5.2018
Vorteile
This is a great softphone app that comes in both free and paid versions. The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server).
Nachteile
Really no major cons so far. Configuration details are sometimes difficult to sort out as each SIP provider is a little different, but it just takes a little searching to find the details most times.

- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
VoIP Softphone App for Calls On the Go
Bewertet am 26.12.2018
Vorteile
I used this app for calling customers remotely since it was a simple interface that took almost no time to learn. It got the job done without crashing.
Nachteile
After an upgrade Bria had, it changed the ability I had to remotely connect to the app. It took weeks of discussion with our IT and Bria's IT to figure out this would no longer be a viable source to use to connect with customers remotely any longer, which was pretty frustrating to now have to make a switch to a new alternative and have to learn that new interface. This also took up 1-2 GB of space on the phone...that's pretty big.
Antwort von CounterPath
Thank you for taking the time to submit a review. I will forward your feedback to our Product Team.

- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Works Great & Records Calls.
Bewertet am 10.9.2018
It's really fast and easy to use once it's set up. Even if you have a small team I'd use it for the...
It's really fast and easy to use once it's set up. Even if you have a small team I'd use it for the calling.
Vorteile
This works really well for additional phone numbers in case you have different businesses you want to set up different lines and voicemail for.
Nachteile
Setting it up was a little tough with the SIP / PBX provider.
Antwort von CounterPath
Josh thank you for the fantastic review.

- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Great software, works well with my team
Bewertet am 24.5.2018
Cost, effectiveness
Cost, effectiveness
Vorteile
Easy to install, quick to get going every day. Great replacement for a hard phone and works well with my VOIP service
Nachteile
Some tool tips would be helpful on interface. Not obvious at first how to transfer a call. Would be great to be able to customize interface

- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 5.0 /10
Good softphone, but there are cheaper alternatives
Bewertet am 15.11.2022
Vorteile
Easy to use, integrates well with our SIP system
Nachteile
Was lacking hubspot integration, pricing is a bit steep

- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
Wish the trial period can be extended a little more...
Bewertet am 14.7.2021
Vorteile
It's a nice VoIP app with amazing features. It is pretty easy to setup. Audio quality is great. Having used the trial version, i might consider going for the Pro version...I like the ease of use, and the interface is simplified.
Nachteile
I just wish the free trial period can be extended so I can explore more.
- Branche: Immobilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Bria! A Game of Telephone I Actually Like!
Bewertet am 9.9.2022
Vorteile
I use the softphone all day to call clients and co-workers alike. There is no easier way to record calls, store them for review, and move on to the next assignment. Bria makes all of this seamless and simple.
Nachteile
There was not much to complain about! The buttons could look cuter for sure!
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great tool when you are out of office
Bewertet am 6.11.2018
- Preferably it should be used with headphones to have a better experience with the clarity of...
- Preferably it should be used with headphones to have a better experience with the clarity of sound.
Vorteile
- You are comunicated with your people even when you are not at office.
- Is easy to use
- You can make internal calls (with extensions codes) or external calls.
- Works like a simple phone even you can call to hear your voicemails.
- You can have two phone lines.
Nachteile
- You need internet connectivity.
- You must have the application open in order to receive calls.
- If you have the application at the background, you may experience some troubles to take the call because the time of response is really slow.
-You can experiment unexpectedly closed because of the product have error in response time.
Antwort von CounterPath
Thank you for taking the time to submit a review. To ensure Bria is running in the background please turn on Push? The following kbase article provides additional information that you may find useful. https://support.counterpath.com/hc/en-us/articles/115004151013-Bria-Mobile-Push-Checklist.
If you encounter an issue with Bria please work with our support team. Support tickets are submitted online at support.counterpath.com.
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
The product does want you expect from it and looks great
Bewertet am 24.5.2018
The bria gives you a freedom in usage, so you don't need a standard phone anymore. I love using it...
The bria gives you a freedom in usage, so you don't need a standard phone anymore. I love using it on my celphone, and on my computer.
Vorteile
It's easy in use and has got everything you need, so the need of a lose phone is not needed anymore. There are even functions that you don't have on a phone. (like recording the conversation)
Nachteile
In the few years that we use Bria, the functions have been changed several times, It would have been beter to inform before changing functional things.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Incredibly Opaque Installation Process and Clunky Tech Support
Bewertet am 8.4.2019
Meh. Lots of dropped and missed calls. Ability to text is extremely erratic. If you port your...
Meh. Lots of dropped and missed calls. Ability to text is extremely erratic. If you port your old phone number -- which of course you would do if the point was to replace your phone with an iPad -- good luck! You are apparently the first human being to ever attempt this and neither Bria nor 1-VOIP has an idea how to help you through the process.
Vorteile
Bria in combination with a SIP provider allows you to use your iPad as a phone -- functionality that should have been built into the iPad to begin with.
Nachteile
The installation process is completely opaque. If you can somehow figure it out on your own, fine, but there's almost no information online about the problems you are likely to encounter and no phone support whatsoever if something goes wrong.
Antwort von CounterPath
Thank you for submitting a review Marion. It can be very confusing for customers. Who should address your questions the service provider or Bria.
We can help you set up Bria. You will need to reach out to your service provider for the following information domain, sip user extension, sip password. Unfortunately not all providers use same terminology.
Support ticket 18178 you mentioned missed and drop calls. Support has requested a call log to determine the cause please follow the steps below.
Go to Bria's Settings > Advanced Settings. Scroll down to Application Logging. Verbose Logging should be turned ON.
Recreate the issue and then press Send Log. You will be prompted with a confirmation dialog - tap Yes. Once the log file has been uploaded, you will see a Sending Log Success notification that has a Reference #. Please be sure to note this reference number in your support ticket 18178.
Porting phone numbers and SIP information is handled by the service provider.
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
X-LITE
Bewertet am 8.8.2018
as regards the utility in Windows, it is excellent ... only that there is no for Linux and IOS,...
as regards the utility in Windows, it is excellent ... only that there is no for Linux and IOS, Android Etc.
Vorteile
It is an excellent software, it has the basic free qualities to cover the needs and the impulse of the product
Nachteile
It has no versions for linux, android. This is very important is an excellent softphone should be released free versions for different distros.
Antwort von CounterPath
Thank you for submitting a review. It's great to hear that x-lite has the functionality you need. I will forward your feedback to our product team.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Paid Softphones
Bewertet am 22.2.2022
We used X-lite which is the free version of Bria. Bria had a lot more features with better support...
We used X-lite which is the free version of Bria. Bria had a lot more features with better support so we bought a few keys to use with team members that needed a more advanced softphone.
Vorteile
Bria is really easy to use. Simple to implement and fast for the team set up.
Nachteile
This is a paid softphone. Most softphones are free to use with a VOIP program.
Warum Bria gewählt wurde
FeaturesGründe für den Wechsel zu Bria
Features and support- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 5.0 /10
Bria for company
Bewertet am 7.2.2020
Vorteile
This is a great tool for the at home employees that allows us to take calls from our home computer.
Nachteile
So far I don't have a con for the program.
Antwort von CounterPath
Thank you for submitting feedback Rebecca. It's great to hear Bria can assist remote employees to take calls from their home computer.
- Branche: Konsumgüter
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
So simple
Bewertet am 17.8.2018
Vorteile
This software does everything for you. All you have to do is input your id and everything is done. A call comes in, you press a button. You're done talking, you press a button. That is it. Theres also a callback feature, which we don't use but I'm sure it is just as easy.
Nachteile
I have not had any issues with this program.
Antwort von CounterPath
Thank you for submitting a review Amber. We are happy to hear that Bria has all the features and functionality you need.

- Branche: Bankwesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
my review for Bria
Bewertet am 27.2.2019
Vorteile
very easy to use and very easy configuration and can set up more than one profile smoothly
Nachteile
it doesn't support DTMF feature which will not operate with interactive calls
Antwort von CounterPath
Thank you for taking the time to submit wonderful review Hussien. It's always great to hear ease of use when setting up profiles and SIP configurations within Bria.
- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Bria is great for working from home
Bewertet am 26.3.2020
Bria makes it so easy to work from home right from your own computer because it is your work number...
Bria makes it so easy to work from home right from your own computer because it is your work number you are still using to make and receive calls.
Vorteile
I really like the Bria program and the ease of use. We use this program when we are working from home so we could still contact customers and customers can contact us.
Nachteile
The integration was very easy. Our office switched over from using x-lite to Bria and I have no problems with Bria and very user friendly.
Antwort von CounterPath
Thank you for taking the time to submit a review. During these times it's great to hear Bria assisted your team with remote working. To ensure your employees and customers are able to communicate
Stay safe and take care
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Bria makes sense, it helps us deliver
Bewertet am 17.7.2019
Vorteile
Easily installed. We replaced our desk-phones with Bria!
Nachteile
Happy customer! However I do miss an autodialer option!
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Bria is an easy to use and stable SIP Client
Bewertet am 31.3.2018
Vorteile
The setup is easy and requires minimal configuration. Works well for making and receiving calls. Also provides good call quality.
Nachteile
You can find other SIP Clients that are free with the same basic features as Bria. Startup of the software sometimes can take a bit before it comes up.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
It's like Apple of Softphones..!!
Bewertet am 6.4.2018
Vorteile
Nice interface, comparable to the competition, and is easy to setup and configure.
Audio and Video qualities over the call have been taken care of pretty good. Configuring a headset is easy as well when changing USB ports too.
Nachteile
Its paid and has plans and offers the same things which it's competition does. Customer service is difficult to reach and that disconnects me with the company totally. It did not have a build for Ubuntu customers the last time i checked which was huge let down.