ZIWO Erfahrungen

it's easy interface, can track our call center agents as well as flexible to access.

we have been waiting the time to launch the mobile App, I think will be perfect.

* Easy to login * voice is clear* country code added by default

* When there's a call coming , the notification displaying prevent me from clicking on the call to answer* It will log me out , although i didn't logout , so i need t refresh and check connection to make sure im available

Support Quick response where needed. Salute to that

More features and more roles across the software

- The software is modern and user friendly.
- l like the Live dashboard feature as it allows us to do real-time monitoring of the team that is logged in.
- the ability to track all the calls that are recorded easily.

nothing at the moment, the software is easy to use.

easy to use, can make international calls, record calls

nothing so far, the software is amazing, but some keyboard features could be helpful

The calling is so accurate and efficient without distortion. Easy to convey the message

All is good just try to get the appearance in more dashing way so it looks more charming

I like the variety of services that the software included such as , showing the number of callers before answering the call.

Sometimes I didn't understand the behavior of the system because it shows that calls are answered even when the system is closed

very easy system to use for all business needs.

No mobile phone application, would be helpful for when out of office on the road

very convenient , Easy to use , conference call option

call lagging and no history after 2-3 days

It's very easy to use and deploy, also its perfect to manage your agents.

It's recorded every single call and show you who received it with.

Easy to maintain and to administrate. in general the quality is very good.

some enhancements can be added to facilitate the configuration process in the system, for example, export the call results, show the media ID which would help while configuring the IVR plans ..etc.

This software is heart of my working, this provide me empowered my work, it is fast, easy, very supportive in case of trouble

I am addicted to it, this will just doesn't hang any of the time.

You can connect with any customer through out the globe i really like that feature of ziwo.

When we connect with customer there is a 3-5 second voice delay.

calling quality, call recording, auto dialer and much more, perfect way to secure your business.

strong mic connection should be introduced.

Easy to use and it is cheaper than using your cellphone

Nothing nothing nothing nothing nothing nothing

Easy to use. Voice is clear and crisp. Very User friendly.

Sometimes it echoes and there is a time gap.

Its ease of use is wonderful, keeps track of all your calls, as well as call recordings in a very well organized manner.

It needs a high internet speed, which I think it's normal.

I like Ziwo, user friendly and so easy to use.

Using ziwo to call our clients and address their concern. Its play a big role in our activity contacting our clients. Easy, friendly . I even suggested to two friends to use the app.

Ziwo has great features that help you to manage all your Inbound, Manual and Automatic Outbound and Telephony needs. You can add new DID´s, get analytics, call recording and all the information you need to run the effective call center.

Everything is great. Needs improvement on reporting with easy user interface and standard data required for call center.

The ease of use and accessibility of the software is great

There's a usual bug which technically ruins the operations, otherwise all good

This software has several telephone communication features and it is easy to use and has a good interface

No dramback I like this software and it helps me in my professional and personal activities

Easy to use, easy to setup and easy to fix any problems

Could have better guide for users to checkout to be able to use the tool

easy to use and easy to handle. call quality is very good.

some time call not getting connect with proper way

Overall control of our phone calls and employees. The ability to revise and make a better version of our work.

nothing in general but wish to pay less even that it's price is fare.

The product is easy to use and provides high quality calls.

A downloadable desktop version would be ideal.