Teladoc Health Erfahrungen

My overall experience with Teladoc has been completely positive.

I made an appointment yesterday for a cough,stuffy nose and really bad ear ache (throbbing) I explained this to Dr.[SENSITIVE CONTENT]which she replied it sounds like a common cold so use a warm compress on your ear and it will help with the paid (I know what an ear infection feels like when I get one which my ear drum buss every time so i always try to catch it earlier. The Dr. told me there was nothing they can do and was there anything else she could help me with, I explained yes and i talked to her more, her response was "I cannot help you and order your a prescription for you at this time as this will heal on its own." I have been taking over the counter meds for this and its getting worse. I told her i was not happy with this visit that i wanted to speak with someone else. She said sorry Call back tomorrow have a great day. I call back this morning, which it was worse customer service than the Dr. The customer service supervisor was not professional at all and talked not professionally. I asked to speak with someone else because she was so rude and this lady told me is there anything i can help you with further I replied yes, I told her how I felt and she said I am sorry have a great day goodbye and hung up in my face.. So I schedule an appointment with my dr. go this morning and I do have a sinus infection and a double ear infection. I had to pay my copay twice in two days. I WANT A REFUND. If I do not get it i was just keep escalating this issue.

Teladoc saves time. All medical providers I have seen are professional and I have received nothing less than stellar care from them. Even a prescription called right into my local pharmacy!

From the get-go my experience with Teladoc was a positive one. Highly professional doctors. Easy to use application. What more could you ask for?

Don’t waste your time!!!
I scheduled an appointment with a doctor about a week out from the appointment date (1/12 at 1:30pm MT). The provider confirmed the date & time worked for her and even re-confirmed she would be joining on time at about 1:00pm MT. 10 minutes before the appointment was supposed to start, I get the invitation to the “waiting room” and joined. I then waited another 30 minutes for the doctor to join and she never did nor did she communicate she was running late or unable to make our appointment. She didn’t even end up reviewing my medical chart until 3.5 hours after the appointment start time!
I have reached out 3 times to Teladoc customer service about this to make sure I will not be billed for the missed appointment and have received ZERO communication from them, even though they say they’ll follow up within 24 hours and have 24/7 customer service. There are also no ways to communicate with your provider in Teladoc either via the app or on the desktop version, so I can’t even ask her to delete the appointment off my dashboard. But the providers can communicate with YOU, though. What a joke and a scam.
When I commented on their Facebook wall (they have it locked down to where you can’t comment or review them- you can only comment on their posts), I was told that they’re experiencing longer than usual wait times and that if I send them a message, they’ll have the next available provider call me. This is unacceptable considering I had a scheduled appo

After describing my symptoms to a hasty doctor I was diagnosed with a flu. I tried to tell him that I had flu many times in my life and I knew how it felt, this time it didn't feel like a flu. No sneezing, no cough, no soar throat, just fever, chills, and strong lower back pain.
He even got a little annoyed that I disagreed with him and cut me short prescribing me a flu medicine and Tylenol for the fever. I did take the first dose and it didn't help whatsoever. Second dose, still pain and high fever.
The following day I went to the emergency room where I was diagnosed with kidney infection.
I can understand that it's not easy to make an accurate diagnose over the phone, but my symptoms were so clearly not a flu. If you google my condition first thing you find is kidney infection. Shouldn't a doctor know??
The fact that I waited over 24 h before going to emergency because I was reassured it was just a flu, nearly cost me my life, as the infection spread to my blood, and that's no joke. I ended up being hospitalized for 4 days and I'm still recovering now.
This service didn't work for me and I really don't know which conditions could be safely diagnosed without taking blood pressure and running tests.
Never going to use it again, not worth gambling with my health.

never will use again terrible doc terrible service

I am very dissatisfied with Teladoc. They took my $ and did not provide the service I was asking for. Now they have deleted my account and I can't login in to retrieve what they said to provide to my primary doctor. I needed a prescription for a very safe simple medication (Nizoral) I was using. I thought that I would try Teladoc since it seems to be quick and I need no appointment. It is hard to see my primary doctor now since due to COVID. They took my $ and said I don't need to drug, but instead give me a recommendation to go buy an OTC drug. I've used Nizoral many times before and it's very safe to use. I made a mistake by using Teladoc. I will surely spread the word about this horrible scam.

Overall my experience with Teladoc has been positive. Each time I’ve needed to call, interactions with the doctors have always been beneficial/helpful.

Teledoc is a perfect solution for the times when you're not feeling well but do not necessarily need to visit a physician in person. As a result, there is a saved cost.

My first appt was cancelled by the doctor 2 minutes before the appt time and the doctor said they could not call me. Got a second doctor scheduled by one of the customer care reps who screened my concerns for the appt but did not say whether the Dr could discuss them properly. My questions were LGBTQ related and overall I feel this company does NOTHING to acknowledge the topics that this community needs to discuss with doctors. They have no way to filter doctors in this area, so you get assigned random doctors that are conservative and honestly feel uncomfortable speaking on these sensitive issues. After a short 3.5 minute long call, no resolution and was told my issue isn't urgent care related so talk to your PCP. How is this company around?!

0 out of 10.

I was skeptical when I began using it, but it was so easy, I'm more likey to seek help sooner.

I used Teladoc to get my medical maintenance prescription two months back, and came to know the the prescription was for the only one month. I called Teladoc representative and asked how I can get a year prescription and she told me to book a new doctor numerous times. I was doubtful, so I put a very clear request note in booking to give me a call only when a doctor can give me one year's prescription. The doctor who gave me a call had no idea about it, and he simply said he can't give me a year's prescription and hung up, and Teladoc is denying my refund request which is really ridiculous. There was no medical services from the doctor other than saying that he can't give me 1 yr's prescription and It was the most terrible experience I ever had. I would give rate 0 out of 10 for their services.

when I called for a refund after being told by a doctor to go to a doctor they said no because I talked to the doctor.

I used Teladoc since the Covid pandemic made it hard to see a physician and it's covered by my insurance. The 2 physicians I saw absolutely didn't care about what I was telling them, precribed me some expensive OTC medications that had nothing to see with the actual symptoms. They just want to get paid and end the visit as soon as possible. I saw 2 physicians to hear the same thing twice: go see a doctor... weird... I was thinking it was actually what I was doing... in a word: useless. Will never use again.

Non selective to find doctors listed before to book an appointment. Non professional doctors. They cares about to make money.

Very disappointed. Stay out of medicine if you don't want to put out the effort to followup for your patients.

Terrible. I don't see how this can help in any way. A modern scam.

I wrote them many times asking why the doctor never called in a script - and they gave me some bull honkey about vit c and vit d. Please do yourself a favor never use them - they refused my $75 refund...stating some company policy rubbish - their service it terrible - rather call CVS or Care Now

Terrible service, uninformative, scam