Artwork Archive Erfahrungen

Artwork Archive

4,9 (82)
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Bestandsverwaltungssoftware für Organisationen und Kunstschaffende

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4,9 /5
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4,8/5
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4,8/5
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82 Bewertungen

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

This is what organized me!

Bewertet am 26.5.2020

The tool has been great, it integrates well with my Wordpress site (which is optional because you...

The tool has been great, it integrates well with my Wordpress site (which is optional because you this actually could be used as your artist's website) and their customer service has been top notch.

Vorteile

This software is so needed in the Arts industry. I've yet to find anything else that allows artists to organize their artwork, maintain inventory control, display a portfolio and provide reporting and automated tear sheets like this tool can do. The part I like best is that I've been able to stop duplicating my work by keeping inventory and posting images to a portfolio separately. With the website integration, this allows me to cut down my administrative workload and allow me to get back to making art.

Nachteile

This tool came with more functionality than I had hoped for, so at this point, I'm not lacking anything.

Antwort von Artwork Archive

Thanks for the review! We're so happy to hear that our online tools have helped save you time and cut back administrative work. That was definitely a big intent when designing our website integration feature.

All the best,
The Artwork Archive Team

Courtney
Gesamtbewertung
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

NMSU University Art Museum AA Review

Bewertet am 15.6.2022

Within under a year this database has truly advanced our museum database systems to another level....

Within under a year this database has truly advanced our museum database systems to another level. We are able to easily track and document all of our pieces on any laptop, ipad, or phone as needed. We can quickly create rooms to share with visiting scholars, and on campus professors which has vastly increased our ability to work collaboratively with our NMSU campus and outside. As we continue to use the software, I am certain that we will continue to find new and innovative ways in which the system provides quick and purposeful solutions to many of the issues we had with our older previous database.

Vorteile

The software is extremely easy to use and intuitive. The software seamlessly transferred our previous museum database information into the new software and did so in a way that provided ample space for customization where needed. The system provides easy access for searching and documenting works, and provides really detailed information regarding file uploads, artwork costs and receipts, and managing communications with artists and contacts.

Nachteile

I think there are a few kinks that get worked through when dealing with a collecting museum that does not sell artwork to the public, and instead focuses on the tracking and documentation of artwork in-house. Some of the tools are geared towards that specific goal, and we've worked with the team to customize and meet the goals of our own museum. The team has been so helpful in working around some of these areas, and working with us to implement some of the suggestions that we have come up with as a team.

Antwort von Artwork Archive

Thank you Courtney! It's such a delight to work with you and the NMSU team. It's a joy to witness your impressive collections via the Public Profile.

Malaka
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great Software at an affordable price. Wish it had a mobile app too

Bewertet am 25.7.2020

Overall been good and the support has also been very good

Overall been good and the support has also been very good

Vorteile

Easy to use. Uploading photos is easy and reporting is quite good

Nachteile

Needs a mobile/ipad version desperately as a lot of the competing products have this

Antwort von Artwork Archive

Thanks for the review! We're glad that uploading photos is easy and you're enjoying the reports.

I've relayed your feedback about a mobile app to the team. Since many of our users access their account from the web, and on any device, we haven't heard this request much but will certainly consider it as we continue to update our product to best serve our users.

Jasmine
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Thank you, Artwork Archive for revolutionizing the way we organize and access art!

Bewertet am 4.11.2021

Vorteile

Art is an integral part of the healing environment of Children's Hospital. From the permanent collection, to our temporary exhibition spaces, community art projects, patient art shows, and diverse creative programming, we go above and beyond to engage patients, families, and team members. Artwork Archive has been an instrumental partner in helping take Children's Hospital Colorado's arts program to new heights.

Through the innovative partnership between Artwork Archive and Children's Hospital Colorado, we have increased access to art across our System of Care and created a new standard for stewardship of our fine art collection. Through the generous donation of Artwork Archive's suite of services we are able to create virtual exhibitions, catalogue every piece of art, track donor and artist information, and more easily implement pieces for the greatest benefit of our audiences.

Access to creative arts in the hospital provides inspiration, respite, and joy. Artwork Archive goes above and beyond a partner or vendor, they are true collaborators who recognize that a compassionate touch makes all the difference. Their team is always looking for ways to strengthen the work we do, and it is very appreciated.

Nachteile

My only wish is that we were able to better integrate Artwork Archive's virtual exhibitions and collection into our existing web presence, which has proven difficult due to internal limitations on how we are able to share and produce public content.

Antwort von Artwork Archive

Wow wow! Thank you for sharing this wonderful review. It's been an absolute job to help CHCO digitize and share its impressive collectionand for a cause that's so importantproviding inspiration, joy and respite to patients, their family and hospital staff.

Cheers,
The Artwork Archive Team

Andrea
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Artwork Archive is Fantastic!

Bewertet am 27.8.2021

Artwork Archive effortlessly gives us a professional public face, and gives us many tools to work...

Artwork Archive effortlessly gives us a professional public face, and gives us many tools to work with our art collection in many ways. Hats off to the team at Artwork Archive for making a superb, affordable product.

Vorteile

This is the kind of software company that gives software companies a good name. Artwork Archive has a great private face for us to track our non-profit, permanent, public art collection of 1500+ works (in 10 campus buildings) and growing; and it has a great public face for our students and the community to study and learn more about the art collection. In terms art collections software management, I don't think you'll find better than the team at Artwork Archive. They are superbly responsive and help out well when you have a question (and I have a lot of questions). The software does everything we need art collection software to do, and they keep coming up with new features we didn't know we needed but turn out to be super helpful. I have worked with other art collection software that's fabulously expensive (you know who they are) and nowhere near as good. Artwork Archive is a tremendous value for the money, and I am hugely grateful for the great team at Artwork Archive making this great product.

Nachteile

I am old-school: I come from the middle of the last century when everything had a paper manual. In fact, in the 1980s I helped write an early computer manual. Given my venerable seniority, I deeply miss paper manuals. I know no one makes them anymore, and no one else misses them. That being said, the Artwork Archive software is so easy to use, and the Artwork Archive team responds so fast to questions that I can't complain about them. I'm just letting you know that if you're a dinosaur from the last century, you can work well with this software. I do. My zippy and hip young assistant thinks it's good too.

Antwort von Artwork Archive

Thanks Andrea! What a great review. We're thrilled to help share your incredible collection with students and the community. And we all enjoy working with you!

Robert
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Artwork Archive is Perfect for Artists

Bewertet am 14.7.2020

Absolutely wonderful. Beyond the fact that the software already does so much, they do something...

Absolutely wonderful. Beyond the fact that the software already does so much, they do something really crazy: they LISTEN to their customers. If there is something you would like to see the software do, they take you seriously. And they are improving the product constantly, adding new features and making it more robust by the year. I cannot brag on them enough for how they handle working with their customers.

Vorteile

Artwork Archive helps me on a daily basis. It tracks not only all of my artwork, but links sold works to clients, exhibited works to locations, and tracks collections, reproduction runs, prints, and even allows me to track my income and expenses. It has a contact module for all of my clients and VIPs and is hands down an absolute time-saver for the business side of my art practice. They've even added the ability to create private viewing rooms for clients, which are shareable with a link that allows them to view works without having to put them out on a public page (but they have a public page option as well).

Nachteile

There are always things I'd like to see software I use do that it doesn't, but Artwork Archive has very few of these. If you're looking for a robust calendar, it doesn't really have that, but it does have the ability to set scheduling reminders, and you can easily export those reminders to Google Calendar or Outlook or iCal.

Antwort von Artwork Archive

Oh what a delightful review! Thank you so much Robert for the kind words. We do love listening to our users. Feedback makes us better and we want to be the best art inventory platform (and resource for the arts)!

Josephine
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Every artist needs this!

Bewertet am 17.9.2021

The real true benefit of it is the amazing customer support, and the continual development of new...

The real true benefit of it is the amazing customer support, and the continual development of new features based on feedback from us, the users and customers.

Vorteile

My primary purpose was to create a visual database of all my work, and Artwork Archive is hands down the absolutely best solution anywhere. The ease of uploading work and the detailed notes for each piece, etc. This allows for so much more detail with each piece, then when I need to create an inventory list, all it takes is a few quick clicks to have a PDF with all the pertinent information, including an image. This feature alone has saved me hours on the computer.
As a glass artist, I also love that I can create custom medium categories, and have been able to adapt the reproductions and editions module to work with the production pieces that are not completely one-of-a-kind artwork.

Nachteile

The only cons I have experienced have been my own lack of utilizing some of the new features, like the editions and reproductions, schedule and tasks, and client management - all features that were added after I began using it.
My only real regret is that I didn't start using it the moment it was available on the market!

Antwort von Artwork Archive

Thank you for the great review Josephine! We love hearing your excitement about our new features and announcement. The CRM functionality has been very popular and we hope it's of great help to you and your art business.

All the best,
The Artwork Archive Team

Amantha
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The Best Art Inventory & Art Business Software. Period.

Bewertet am 4.6.2020

I had spent years looking for a system to help organize my art business. Initially, all I wanted...

I had spent years looking for a system to help organize my art business. Initially, all I wanted was a program to help keep track of my artwork. Finding a way to keep track of the data for each piece seemed impossible. I started using Artwork Archive in 2015 and since then they have constantly added additional features that have continued to improve their product. Also they have amazing customer service.

Vorteile

Artwork Archive has every feature I need for organizing the administrative side of my art practice. It is very easy to use and I can track the location and sales of every piece of art . I love that I have my collector database and art database in one spot and that it is very easy to attach a sold piece to its collector. Every sale is automatically logged so you can keep track of inventory, relationship management and income in one place. Especially helpful is that you can automatically create editions from prints and track every numbered print you produce. This is normally a real nightmare but they make it easy. Another fantastic feature is that you can just select the paintings in your inventory for a show and automatically create inventory lists, portfolio pages and wall labels for an exhibit. There really is no other art studio software anyone needs.

Nachteile

There really isn't anything I would want to change at this time. They keep adding elements that I didn't think I needed before.

Antwort von Artwork Archive

Thank you Amanda for the positive review! We're glad that you're using the Editions feature to automatically generate reproductions! It sounds like you're using the platform really well and getting a lot out of it. That makes us so happy!

Julia
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I'm a big fan!

Bewertet am 13.7.2020

Vorteile

Artwork Archive was recommended by an art marketing guru during an on-line class and I'm forever grateful. Initially I liked it because it affirmed my sense of myself as a professional artist, helping me organize my inventory and showing me how far I'd come. But it didn't take long to see all the other benefits. It's easy to use. It's super easy to search. It's flexible. Customer service is quick to respond and helpful with your specific needs. When I've brought inventory sheets with me as I dropped art at a gallery, the gallerist wished every artist they worked with were as organized. When the invoice comes every year I'm happy to pay it - it always feels like a great bargain.

Nachteile

Along the way I've occasionally found certain things awkward (can't remember right now), but then I'd suggest a change to the Artwork Archive crew and they usually thought the suggestions was valid and actually remedied the problem! Your questions or issues don't drop into a void - real people respond quickly and helpfully.

Antwort von Artwork Archive

Thanks so much Julia for the positive review! I'm sharing this with the rest of the team because they will all be so thrilled to see how Artwork Archive has helped you succeed as an artist.

We really prioritize our customer support and everyone enjoys doing it and hearing from our users. I am glad we can be of help!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

My favorite art management software

Bewertet am 13.7.2020

Positive and without complaint.

Positive and without complaint.

Vorteile

I love the interface. It is easy to use, clean and always getting better with improvements.
Customer service is wonderful too!

Nachteile

I wish there were methods of keeping track of artist payments and payment plans with clients.

Antwort von Artwork Archive

Thank you for the positive review! As someone who helps with customer support, I'm glad to hear that you find it wonderful! I enjoy it too!

We have a few improvements around payments and invoicing that I think you'll be excited to see given your feedback. We'll be sharing it shortly!

Lindy
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

I couldn't live a day without Artwork Archive

Bewertet am 11.8.2021

I use Artwork Archive almost daily to look up old works, to provides descriptions for social media,...

I use Artwork Archive almost daily to look up old works, to provides descriptions for social media, buyers or my website. I don't think I've ever had a tech glitch using it.

Vorteile

Easy to use, flawless to maintain. Step by step uploads. Descriptions of artwork can be easily changed as it is framed or prices raised. Did I mention easy to use??? It also provides a permanent inventory of my art, which is why I bought it initially, but this program does so much more than that list.

Nachteile

I don't use the bookkeeping functions. Maybe someday.

Antwort von Artwork Archive

Wow! Such an amazing review. Thank you Lindy. We're so glad Artwork Archive is a part of your daily routine and a big help.

We wish you the best of luck in your art business and are happy to be a part of the journey!

The Artwork Archive Team

Barbara
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best tool an artist could have

Bewertet am 6.8.2021

Artwork Archive is a great way to stay organized and keep all my information in one central place....

Artwork Archive is a great way to stay organized and keep all my information in one central place. I'm still learning about all the things I can do on the site, and the blog articles are always helpful in growing as an artist. Easy to use, and it's so important in helping me keep track of all my pieces. Having the Certificate of Authenticity feature right there saves me so much time. Thanks!

Vorteile

Easy to use and comprehensive at the same time.

Nachteile

Can't think of anything at the moment - no problems so far, and I've been using it for almost five years.

Antwort von Artwork Archive

Thanks for the review Barbara! The COA is definitely a great tool! So many of our artists love how easy it is to generate and send off. It's also great to hear that you find our blog helpful. We're super proud of that resource!

Cheers,
The Artwork Archive Team

Michele
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to Use and comprehensive in every way!

Bewertet am 6.8.2021

Vorteile

I can easily find addresses, contact number and review what a client has previously purchased, including date, inventory number and price paid.

Nachteile

Sometimes the order it puts my artwork in does not make sense to me.

Antwort von Artwork Archive

Thanks for the review Michele! We're glad you can easily find your art biz info! When it comes to the ordering in the account, make sure to check out what Sort dropdown you have selected. That's how you'll view your artworks on your page. The same goes for the Sort options on the Public Profile. It can be alpha, price, date added, etc.

Cheers,
The Artwork Archive Team

Bill
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Managing Public Art Information

Bewertet am 14.5.2021

We needed a way for our constituents to see the scope of public art in the community. Artwork...

We needed a way for our constituents to see the scope of public art in the community. Artwork Archive allowed us to showcase that public art in a compelling, customizable way.

Vorteile

Ease of use, flexibility, and customization to our needs. Integration with the look and feel of our online promotion of local public art was seamless.

Nachteile

Some of the data fields are relevant to our needs. Would be nice if there were some way to hide those fields in the form view.

In Betracht gezogene Alternativen

ArcGIS

Gründe für den Wechsel zu Artwork Archive

Ease of use and easy integration.

Antwort von Artwork Archive

What a wonderful review. Thank you Bill! We're so glad that we can help share your art collection with the Cheyenne public!

Joyce
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Happy with this product

Bewertet am 20.7.2020

I think they are helpful cooperative and seem to solve any problems that their vendors have. I...

I think they are helpful cooperative and seem to solve any problems that their vendors have. I think the software works beautifully and solves my problems

Vorteile

It help me organize my entire inventory system so that I know where everything is and can easily reach it as I work with clients renting artwork on a daily basis.

Nachteile

I haven’t found any problems today that they have installed

Antwort von Artwork Archive

Thank you Joyce for the positive review! We are glad that we can help keep you organize as you work with your clients.

Antonia
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Highly Recommend Artwork Archive

Bewertet am 8.11.2019

I highly recommend this database and the company as a whole. Their customer service is impeccable!

I highly recommend this database and the company as a whole. Their customer service is impeccable!

Vorteile

I love how easy it is to add files on the fly! It’s cloud-based. So, I can access it on any of my devices. I use it in collaboration with the many stakeholders who work on the hospital’s art program with me. It’s also very easy to learn to use, as opposed to many of the databases I’ve been exposed to before.

Nachteile

I wish I could add more than ten photos, but there are plenty of workarounds that do allow me to store additional files elsewhere within the artwork’s profile page.

Antwort von Artwork Archive

Thank you for the kind words Antonia!

Richard
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Becoming a professional

Bewertet am 27.2.2019

Excellent - great support and easy to use

Excellent - great support and easy to use

Vorteile

This platform is an excellent way to transform your artistic practice - keeping track of all your work, ensuring consistent pricing across all platforms and automatic updates your website. All the functionality of the leading platforms is available at a fraction of the cost and the website integration although limited reduces the time and effort of maintaining different platforms.

Nachteile

Website integration has too few customization options

Antwort von Artwork Archive

Thank you for your flattering feedback. We've built the product to help a wide variety of users from artists to collectors to collecting institutions at an affordable price, so we're glad to hear that you're taking opportunity of the full functionality of the program and satisfied with the price.

The majority of our updates come from user feedback so we appreciate yours and have more customizations on the list for our website integration. We released the website integration recently with the goal to expand it as we received feedback from users, prioritizing their needs.

Florence
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Great experience

Bewertet am 18.10.2022

Very satisfied

Very satisfied

Vorteile

Very easy to use and the interface is so beautiful.

Nachteile

Only in English, so in the result I see to languages (because I wont translate everything into English).I would like to choose the typography.I don't like the design of the certificate of authenticity. I would be interesting to change also the text...

Antwort von Artwork Archive

Thank you for the feedback Florence! We're updating our reports so are always interested in feedback so that they can best serve our clients.

All the best,
The Artwork Archive Team

Lindsey
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Exceptional Customer Service and a User Friendly Site

Bewertet am 11.3.2019

My experience with Artwork Archive has been overwhelmingly positive. The customer service is...

My experience with Artwork Archive has been overwhelmingly positive. The customer service is unbeatable! They are attentive, helpful, and friendly. They are dedicated to giving you the smoothest and least complicated experience. With their prompt responses, they were able to work with me to solve multiple problems that I was having, and even offer the option to work things out over the phone if it makes more sense. Artwork Archive puts in a team effort to make everything you need a top priority.

Vorteile

With their batch upload option, Artwork Archive makes it simple to upload a large quantity of information just by filling out a spreadsheet. Something that initially would have taken hours has been reduced to 1/10th of that time. Once uploaded, the website is easy to navigate and acts as an efficient way to keep inventory of all your pieces of art.

Nachteile

When using the batch upload function there is only the option to upload one picture onto the spreadsheet. Each additional picture must be uploaded manually on the website. Although, after it is online, it becomes easy to add multiple pictures for each piece of art.

Antwort von Artwork Archive

It was our pleasure to be of help! Everyone on the team is expected to do customer support every day, and working with our customers is one of the most gratifying parts of my day.

I'll take your feedback about uploading multiple images in the import we conduct to the team. Very helpful.

Dennis
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Awesome product!

Bewertet am 14.7.2020

Great experience. Has changed how I work -- for the better!

Great experience. Has changed how I work -- for the better!

Vorteile

I have found Artwork Archive easy to use. It's gotten me organized in no time. Made my life much easier while not being hard to get up to speed using it. There's still much more to utilize, so I look forward to becoming even better organized in the future.

Nachteile

So far I've not really found any issues or drawbacks.

Antwort von Artwork Archive

Thank you so much Dennis! We're glad we can help you organize, and are delighted that we can help make your life easier!

Kate
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

N/a

Bewertet am 18.10.2022

I am waiting for my web designer to show me a draft of the embedded code into the new webpages. I...

I am waiting for my web designer to show me a draft of the embedded code into the new webpages. I feel once I have seen how your system looks in this embedded format I will have more feedback. Send this survey out next yeat!

Vorteile

The ease of being able to look up a piece in the collection on my phone, and the sublocations, so I have a more detailed sense of the art works location.

Nachteile

So far, I don't like the map. It needs to be able to zoom in. Also, I would like the labels to pull more information.

Antwort von Artwork Archive

Thanks for the feedback Kate! We're luck to work with your public art program.

Regarding your feedback on the map zoom, the map does zoom into particular locations. We'll reach out directly to discuss what you're looking for -- we're always eager to improve upon the platform.

All the best,
The Artwork Archive Team

Tyler
Tyler
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

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  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Recommended by my art advisor

Bewertet am 28.10.2020

We’re actively selling some of our artworks so it’s helpful to have a system of tracking sales...

We’re actively selling some of our artworks so it’s helpful to have a system of tracking sales along with auction house needs. It's a bonus to know I'll always have this information accessible.

Vorteile

My wife and I needed a simple solution for managing our growing art collection. Artwork Archive is just that. My art advisor is able to log in and assist me with managing my estate. It’s great to have important financial, insurance, and provenance information at our fingertips.

I especially enjoy the reports feature used to create inventory lists for various parts of my estate whether collectibles, antiques or art. It’s easy to include details like insurance values, conditions and sales information.

Nachteile

N/A. Artwork Archive addresses all of my needs and is of great value.

Antwort von Artwork Archive

Thank you for sharing Tyler! Being able to collaborate with your art advisor is definitely a perk of an online collection management system, and we're glad that you're using ours to manage your estate!

Marcela
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I would recommend it

Bewertet am 13.7.2020

Very good so far!

Very good so far!

Vorteile

It is easy to use and has very good tools.

Nachteile

It would be fantastic that the software would allow the user to add a name identifying the images that can be uploaded in each piece. If I am working with a copy or reproduction I would like to add also the image of the original as a reference, but currently is not possible to make a distinction between them in the same record. It would be great to work with this software also in an app.

Antwort von Artwork Archive

Thank you Marcela for the review! I'm glad you took the time because we actually do have a way for you to track the original name of the image and details. You have a few options:

You can log that information under the Additional Files tab. It's a great place to store all types of documents, including images.

And the original name of the image (what was uploaded) is accessible on the piece record. Scroll down to Original Image Files. Click Actions and if you download or Copy the URLboth will provide you with the original image name of what was uploaded into the account.

Hope that all helps!

I've also shared your feedback with the team since we take user feedback very seriously and are always looking for ways to integrate it into the platform.

Stuart
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Excellent product, highly recommended

Bewertet am 28.5.2023

Vorteile

Ease of use, very fast, many options, customizable to meet my needs. This product fills a niche that is very difficult to find elsewhere.

Nachteile

I wish the interface was a bit more customizable to fit my exact needs but it still works great

Antwort von Artwork Archive

Thank you for the wonderful review Stuart! We're so glad you're happy with Artwork Archive and are happy to recommend us.

Please feel free to contact our support team via chat to discuss your customization needs. We're always happy to consider.

Annette
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Product!

Bewertet am 23.7.2020

Keeping track of our inventory and photo archive was difficult, but with this product it has become...

Keeping track of our inventory and photo archive was difficult, but with this product it has become SOOO helpful.

Vorteile

Ease of use. The process of getting the items into the software is easy. It' takes time to get it right, but when it's all there it's so great to be able to see everything and run reports

Nachteile

Hmmm...I can't think of anything right this second.

Antwort von Artwork Archive

We're so glad we can be of help, Annette! Thank you for the review.