bsport Erfahrungen

Ich habe bisher nur gute Erfahrungen mit bsport gemacht. Insbesondere das Onboarding und der unkomplizierte Kontakt mit der Mitarbeiterin war hervorragend.

Nicht für den Deutschen Markt geeignet, da es keine TSE-Zulassung hat und man so also ein extra Buchung-Kassensystem on top bräuchte. Das macht den Aufwand extrem groß. Es ist absolut unausgereift!
Schnell im Verträge verkaufen durch "cool wirkende" junge Leute, die den persönlichen Eindruck geben, den man haben will. Ein "Start-up", dass darauf ausgelegt ist, Daten zu sammeln und irgendwann verkauft werden soll. Keine echte "hands-on" Mentalität (einzelne Mitarbeiter ausgenommen!).

Ich hätte gerne mehr Zeit um alle vorhandenen Features besser nutzen zu können.

Es gab ein paar Startschwierigkeiten, die sich aber mit dem Wechsel des Supports erledigt haben.

Wir hatten bisher sehr positive Erfahrung mit der bsport App. Wir empfehlen es allen Studios dies zu einsetzen, somit kann man sich von den anderen Studios differenzieren.

NIE WIEDER!!!

Nachdem sich im Verkaufsgespräch alles so gut angehört hat, zeigte sich nach Vertragsunterzeichnung, worauf ich mich wirklich eingelassen hatte.
Die Mitarbeiter waren alle sehr nett und sagten, sie wollen Lösungen finden. Als es diese jedoch nicht gab und ich fristgerecht meine Kündigung nach drei Wochen (mir wurde ein Sonderkündigungsrecht einberaumt) eingereicht habe, wurde ich nur hingehalten, Meetings sind ohne abzusagen ausgefallen und seitdem werde ich nur vertröstet mit 'Dein Keymanager (der jetzt schon gewechselt wurde, NACHDEM ich gekündigt hatte) kümmert sich schnellstmöglich um dein Anliegen!'.

Ich möchte einfach nur mein Geld zurück und eine Bestätigung meiner Kündigung..

Schade, dass man dies nicht sauber beenden kann und ich jetzt so eine Bewertung schreiben muss, was eigentlich überhaupt nicht meine Art ist...

A great experience so far as I am new to bsport. I had a very good and informative Demo with [sensitive content hidden]
. He understood the needs of the studio right away and he showed me how the Bsport software would help with my business . Excellent on boarding training with [sensitive content hidden]
which is always there to help me with anything I need with the software . I am also happy to know there is a follow up on how I am getting on with the software Thanks to her for a great support. I am enjoying the software and I don't regret that I have done the switch.

Further to the above the experience has been superb and I can't recommend them highly enough. I am big on customer service and all my questions have been answered either by chat or zoom call within a matter of hours. The clients have enjoyed the new system too which is equally important, particularly for retaining our client base and attracting new customers.

Biggest mistakeSalesmanager has reallt convinced me about all the features and that it would be the same as I had with Grib and even more...But there are so many things that they dont have.just some examples:- pauze a membership by exact dates- automatic calculate when members like to switch their membershipand many more....Also I pay € 7,5 per reversal payment which is really high! and ofcourse never mentioned during sales...maybe thats my fault for not asking...Its becoming really expensive and they have limited features.The accountmanager is nice and very patient so thats good, but the migration team constantly makes mistake and many of my members are complaining about their membership set ups not being accurate.I would not advice other gyms to take Bsport.

We love BSport, the flexibility of the software, the ability to schedule different classes, run a membership & drop in sessions side by side. The customer service is brilliant. We feel heard, and listened to. We will grow together as a partner businesses. The app works brilliantly too.

Am very happy with the experience - love that I can always relay on the communication from the BSPORT team and that there are always improvements happening.

Really really.happynwoth bsport, after doing demos with glofox, Mindbody, punchpass and another, bsport had all of the functions we were looking for, it spoke our businesses language. Ontop of that, as a bit of a digitally phobic being, the onboarding process was so easy and smooth. I really can't recommend them enough, especially for the price, which after demoing so many to find out the price was astronomical, it shows that bsport has it's priorities right in both pricing, customer care and studio needs. Bravo Bsport

The team especially [sensitive content hidden] were incredibly helpful from the very beginning, engaging on zoom calls, running through various tools + procedures and always answering questions and showing us "how to" videos to simplify everything. What we appreciated the most was [sensitive content hidden] patience and immediate action to get the app + dashboard up and running + her eagerness to always look for solutions. The team at bsport are still helping us daily and the chat tool has been very helpful.

My overall experience has been excellent, the onboarding process was faultless and the system works very well from both ends and they are constantly adding new functionality and evolving.

our customized app constantly crashes for users, finances is hard to verify since we have to manually do it, nothing is automated.

It has all been very positive. My account manager François is actually amazing. very very patient with me and I love the personable relations that are apparent with Bsport right from the beginning. Your customer service is off the scale... and that is what I really love.... any booking system will have it's pro's and con's but the people are what make the difference.

The Bsport experience has been first class, form the initial conversations with the sales team, to the on boarding team who helped with the data migration and change from our old supplier. This was a mammoth task and quite daunting, but with the amazing support has been a real pleasure. Long phone calls on hold trying to get support is a thing of the past! With Bsport we have someone sitting in our chat box on a daily basis ready to help answer our questions. Our old provider would take days to respond or require a 2-3 hour phone call, which was often answered by someone more clueless than myself!My daily tasks are so much easier thanks to Bsport

When it comes to cons, BSPORT is very quick in their responsiveness. They update the system very often and always work to approve.
Also, the support desk is easily accessible and they are very helpful in setup and implementation.
The fact that it is a very manageable software, which is constantly renewing and improving, with multi-platform access and great support services, makes me a happy client.

Overall i am really happy witrh choice i made coming other softwares i used( Acuity, Fitogram). Bsport is not perfect, but they are fast evolving and are open too ideas

Really good, especially the customer service, you always get back to me straight away

Still new to the platform but loving it [sensitive content hidden] in particular is AMAZING

I am satisfied with this system, and I think I will get a lot out of it onceI get used to it and learn how to use it to it's fullest potential.