Maidily Erfahrungen

The software is very easy to use, its design is clean, intuitive with a focus on simple UX to streamline workflow processes. It covers all the basic needs for a cleaning-service oriented businesses. Also, the dev team updates frequently, hard at work at bringing in new features, often those requested by its users.

The user base is not as populated as other competing software suites, but the advantage of this is that more care and attention is given to current users by the dev team.

Maidily is easy to use and navigate. Very reliable and quick to book an appointment.

Sometimes, the features do not work properly, but the software team is right on it to correct any issues.

The ease of use. Took me about 15 minutes to feel comfortable to navigate, edit sqve things. I made a ghost listing (just my own information) to practice editing with, and my God it was easy to do

The book keeping embedded I found to be a bit hard to edit to fit my brand. Not talking about the calculations..those are amazing. Being able to change more than 2 colors would be helpful as my colors don't match the trust badges so it definitely stands out.

My appointed contact of sales and account management was incredibly personable and I loved working with her.

No issues on my end, a little more than what I wanted to spend but the values there.

The Cleaning Industry is so unique-you need a software tailored to meet the specific needs of the industry.
I tried and researched many other softwares before finding Maidily and there were specific features I wanted but just couldn't find. I have found ALL of the features I wanted on Maidily.

Automatically Recurring Booking, with discounts for subscribing.
Easy to set up and adjust pricing, with upfront quotes on your website (If you want that-you can also set it up to request a quote)
I even built my website through Maidily and have the booking calculator on the front page of my site.
The team at Maidily is so friendly and responsive.
They’re always adding more features, increasing the value of the tool.

I could go on and on but to sum it up-I couldn’t be where I’m at with my cleaning service without Maidily.

Some of the features haven't been very useful to me but they have lots of articles on their help tab for learning how to use/optimize the software and if you have any questions, the team is readily accessible.

The ease of use and organized interface made the onboarding experience seamless. It's the perfect tool for small businesses that are just getting started with their cleaning company.

Would love to see a digital signatures feature - allowing clients to sign service agreements for quotes prior to work commencing.

Maidily has changed an aspect of our lives! They basically provided us with an all in 1 solution to start a cleaning business – from the website, the booking page, and finally to the management/scheduling component within Maidily!
The entire team has been CRAZY helpful with not only showing us
how to use Maidily but also helping us grow our business (where to advertise, how to set up Yelp, Thumbtack and so on) – absolutely the best customer support I’ve ever received, anywhere.

It’s not just about support either – they are constantly releasing new features – I mean weekly! Its not just random features…its features that get recommended or asked by customers. I mean I cant say enough positive things about them.

If you own a cleaning business or are planning to start one – Maidily is all you need, seriously.

I want to be able to create jobs a lot quicker - hopefully they come out with something to make the process quicker.

I’m a professional cleaner I’m not really into software much so this made it very convenient and very easy for me to understand and manage I can’t Emphasize that enough I would recommend the Southfield any beginner and Professional software users

Let me be Honest with me the software is very easy to use extremely helpful.

I love that the system allows my clients to choose their own bookings, this has increased my time and clients love being able to clearly see the price up-front before booking a cleaning.

1. I would like to have a QuickBooks Integration into the payment system, as I'm now having to use a third party and then using QuickBooks...too many processes for getting paid.

2. I would also like to be able to add multiple maids to the cleanings since I send my maids out in teams.

3. I would also like to have more control over my calendar settings in the scheduling setting view, to block off days no-one is working, etc.

4. I would like to be able to have an option where i can have bookings happen every three weeks, not just every four weeks, or bi-weekly...

5. Also in the calendar view, I MUST have all the bi-weekly and monthly bookings placed in the calendar IMMEDIATELY, not just after they pay, it has created a problem with scheduling for future dates in the months ahead...there has to be a way for the bookings to at least show-up on the calendar but be greyed out if they are not active yet, but to at least show-up.

6. An option to have the booking emails send a calendar invite to our iPhone calendar or Google calendar.

I like how the software continue to improve with new features. It is user friendly. I also like how the user can customize their own contents. The layout is pretty nice as well.

There is only one person assigned to help customers. Any modifications has to be emailed and forward to the software team for execution which can take a few weeks to complete.

I'm not the most technical person so Maidily was the perfect option for us to get online. If I can use this, anyone can. The [SENSITIVE CONTENT] actually jumped on a call with me and showed me how to use everything! They really care about their customers.

It was a bit intimidating when I initially signed up because it seemed like a lot to set up, but as I went through each step it got much easier. I don't really have anything negative to say, they helped me set everything up and it works so I can't complain.

Scheduling, invoicing and time tracking in a single place is the best!

I couldn't schedule customers that leave near by each other. Systems did not recognize they were in the same building But, team is already working on a solution.

For now, I like batch invoice function and can add a recurring job from past date.

Working time can only be 9 hours. Job duration has some error.

Super useful, quick and easy to use. Love how time saving can be and how much it is automated.

All good, the team also supper supportive. Made all the integration and everything super easy.

[SENSITIVE CONTENT] was very informative and helpful about the software

no issues at all, the only issue is filling out the review form. It's a little complicated

The best part of this software is the customer service. It is very similar to other software programs but the customer service is above and beyond. The [SENSITIVE CONTENT] is very involved and willing to help when you need it.

there are a few extra steps in getting to where you need to be on the app but already seeing improvements as it becomes more established.

I like how easy it is to navigate.
Love the Customer Service
Still learning so will give more accurately later down.

Nothing so far,
Nothing really else to say as I am still new to this platform

Able to Intergrate airbnb VRBO etc into the calendar

Very slow and lacking features like quote, able to retain customers overall information like bedrooms, bathrooms etc