Avionté Erfahrungen

Once everything is understood and explained everything seems to run smoother

Some things are not easily accessed and also not explained to the blind eye. Also very slow when downloading reports to computer.

GUi is clutter than the competing brand.

Navigation can still be a bit confusing to new users

Avionte is best for perm work flows, and the customizable dashboard is appreciated by most staff so they can easily track what is most important to them.

Avionte falls short when it comes to temporary and contract work flows and candidate sourcing/tracking, is not CASL compliant, and although it has an Open API it is not easy for other platforms to integrate with it.

The software is very logically setup and flows very naturally from task to task. There are many customization options with their core application. The back office functionality is excellent.

It takes several days for a customer support ticket to be addressed. The software is very expensive.

The software is easy to use and There are payroll feeds that allow us to process payroll efficiently.

It is out of date. It requires Internet Explorer to work properly. The custom reports are costly and take a long time to complete. Customer service response time is very slow.

Quick data migration got us up and running quickly. Compas has a pretty UI (user interface). They address product and user issues quickly.

Lots of clicks, wonky search, relatively easy to configure, support has been lacking, despite their eagerness to help resolve issues. We often find out that the system is incapable of meeting our requests/needs. Calendar in the system is significantly lacking. Not all fields in the database are searchable. Configuring search in the system is not easy and we find that even the vernacular is not consistent across all "modules" or "sections" in the database. As an example, to search contacts within a radius you search on the term "address", while in the applicant the term is "location". When entering data you can't add a state until you have a country entered, but you are asked to put in the state before the country, so you have to click down, then back up to populate the state. They don't integrate their job application portal with careerbuilder, so applicants on careerbuilder don't enter Compas directly, so lots of manual entry or lots of applicant emails, unless you drive applicants away from the career site (careerbuilder) to your job application page on your website. That said, applications drop significantly when you direct them away from the career site.

very little, it's problem filled and makes no sense from an industrial staffing agency perspective

Bugs, bugs, bugs! Down more than up. Customer is polite but useless.

I like that the search features are super useful. It’s nice to be able to use search functions to find people assigned to different staffing representatives using select statuses. It’s really helpful to find all of your applicants or select groups and monitor our applicants. The reporting functions are super useful, it’s easy to build a report fast based on what I need and it is self explanatory! It’s great that you can move the columns around in search, being able to move certain columns (status, Employee ID, last contact date, etc) helps me focus on what I need to be seeing and narrowing out what I don’t need. It’s great that everything transfers to excel easily, too. It’s helpful you can change the color of the system, I prefer the darker theme for my eyes!

I don’t like that often we have times where the system is freezing and it seems like it happens often.

All of my candidates are centrally located and relatively easy to look up and contact. It can handle many of the duties of staffing from recruiting to payroll to billing and more. Very versatile and expansive.

The advanced searches can be a little tricky to figure out. I feel that the search setups could be more intuitive.

I am in a unique situation where I have trained and used Avionte in both a Staffing and a Headhunting setting. Here at QPS our main focus is that staffing side of the business, but we over the past couple of years our Professional Team has grown as well. Avionte is our sole ATS and CRM on the Staffing side of things and our team including myself love it. There are so many key features that make this product stand out on the staffing side including back-office, reporting, customization, and most importantly a one stop shop for us to run our business. On top of those key features, Avionte has a support staff that is next to none that is here to help whenever we need it.

Now to the other side of the coin and how our Professional Team (AKA Headhunters) have utilized Avionte. A few years ago, our Professional team was utilizing Avionte for our lower end candidates and another ATS for our higher end candidates. Our team decided that Avionte didn't have the key features our other ATS system had and decided to completely get out of Avionte and move over to the other ATS. A few of the biggest reasons why was that the interface of Avionte didn't compare, Avionte wasn't cloud based, and the ease of use of Avionte compared to the other ATS wasn't there either.

I really like that this software can run my background checks, track a team’s applicant load and status, and reliably keep data all while being a platform which our payroll department and sales department can also use with our clients. Once you get the hang of the idiosyncrasies of this program, you can work really efficiently.

The ease of access with this software could be improved. While I believe our company is running a previous iteration of the software, the integration that this program has with office software such as Outlook or our I-9 system is lacking. Even in the functions that try to make up for this, the experience isn’t the smoothest. Happily, once you get used to working with the program, these issues diminish in severity, as the program’s consistency helps you understand solid workarounds for the concerns aforementioned.

I like that Avionte allows you to tie job postings to other applications and has its own payroll piece. The ease of pulling specific reports and the ability to contact candidates and employees through mass email is very helpful.

When I have submitted tickets to Support, it has sometimes taken them several weeks to contact me. That forces me to spend time researching a solution to my problem and in the process losing valuable time doing the job I am being paid to do

Many different options in logging messages and updating files.

Can sometimes be difficult to navigate. It would be nice that when an employee is assigned to a job or ends an assignment, the program would automatically change their status from Active/Working. Also when and employee ends their assignment and you put add the date in the file, if you do it within the same week they are getting paid, it bumps them out of the payroll batch. So you have to put in the end date after the payroll has been done.

Easy to post jobs to our website
Quick to create a new ticket
Easy to set up multiple departments for invoicing
Easy to view new online applicants
Easy to keep track of open orders and run special reports

The only con I can think of at this time is that once you create a favorites group, you can't ever delete it.

Customization. Full front and back office integration, everything in one place.

Interface and back office setup can be clumsy. Admin rights should be easier to administer to users. Ability to customize reports would be great.

Easy to use, teach, and learn. Most people I taught could use it pretty well within a day for basic functions. A lot of reports can be exported easily to Excel and other formats.

Reporting is not robust and there is a fee to add any additional reports. Search function is not intuitive for a lot of users.

Good Integration with other products such as background checks, and other features but of course at an additional cost!

Bad value for the cost, extra fees for any changes, Self Service everything! Just received a lovely email that said "Mandatory Training" last time I checked we were the customers. If you are looking to switch software be prepared to have a minimum 20 hours a week dedicated to this alone! Avionte thinks that staffing companies have nothing better to do thank manage the software. Overpriced, not a good investment, highly regretting this purchase!