RentRedi

4,5 (104)
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Immobilienverwaltungssoftware mit Bewerbervorauswahl

Gesamtbewertung

4,5 /5
(104)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,4/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,6/5

89%
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104 Bewertungen

Thang
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Long term rentals software

Bewertet am 2.11.2023

Vorteile

It's a platform that provides easy search. It also the secure payment and personalized support.

Nachteile

The site is sometimes out of my control at the moment.Have to go to each unit's page to see who has paid, and who has yet to pay.

Antwort von RentRedi

HI there! Thank you so much for leaving us this rating and review. We value your insight into how we can improve our product and will pass along your feedback to the team!

Michael
Gesamtbewertung
  • Branche: Kino & Film
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Solid all inclusive app with outstanding customer service

Bewertet am 25.7.2024

I see a bright future with this company and want to keep the relationship going.

I see a bright future with this company and want to keep the relationship going.

Vorteile

Everything I need from pre-screening to rent payment is all there at a very solid price. It hardly costs me anything to have all the tools I need. Plus, the customer service is so freaking good. They typically answer any questions I have within a few minutes via the chat.

Nachteile

There was a bit of a lag getting all my bank accounts and tenants up and running. I ran into some trouble, but luckily I was able to talk to the customer support to help me through these things.

If I could improve one thing, I would make the prescreening templates a little more flexible. I'm defaulting to use GoogleForms because they offer me a lot more capabilities.

Antwort von RentRedi

Hi Michael! Thank you so much for giving us a 5-star review! We really appreciate it, and we're happy to hear that our prescreening and customer service have been beneficial to you.

Regarding the prescreening, if you have feedback on how we can improve the process, please email design@rentredi.com. We are always happy to help or discuss how we can improve the app!

Christina
Gesamtbewertung
  • Branche: Rechtsberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Awful Software

Bewertet am 13.3.2024

AWFUL AWFUL AWFUL AWFUL
Get the message?

AWFUL AWFUL AWFUL AWFUL
Get the message?

Vorteile

Absolutely nothing. This is the worse software I have had to use in the last ten years.

Nachteile

I can never tell if a tenant has paid their rent. The system changes the numbers that I input and then charges me to change them back. At 20 cents per month- I am being over charged.

Antwort von RentRedi

Hi Christina, thank you so much for reaching out and giving us this feedback. We appreciate your insights into how we can improve our processes. A RentRedi representative will be reaching out to help address any concerns or questions you have!

Gulsah
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Great platform!

Bewertet am 3.11.2024

It’s been wonderful! We would definitely recommend it!

It’s been wonderful! We would definitely recommend it!

Vorteile

Ease of collecting rent with multiple methods from renters.

Nachteile

Haven’t found anything yet. So far everything has been great.

Antwort von RentRedi

Thank you for your kind words and positive feedback! 🎉 We're thrilled to hear that RentRedi has made collecting rent easy for you and that you've had such a great experience so far.

If there’s ever anything we can do to enhance your experience even further, feel free to reach out to us. We're here to help! 😊

Thank you for recommending RentRedi—we appreciate your support!

Pramod
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Rent redi help organisations to understand the properties management strategies

Bewertet am 26.5.2024

RentRedi will always be an integral part of our property management strategy and operations for...

RentRedi will always be an integral part of our property management strategy and operations for Honda as it continues expanding its real estate portfolio. Also enhancing customer satisfaction for tenants it has proved to be an invaluable resource for our organization while at the same time driving business growth. Therefore I would recommend this software to any property management entity looking to streamline their processes and achieve greater efficiency levels thus increased success tendencies.

Vorteile

Before Rentredi, our property management system was fragmented and inefficient, meaning that there was a huge problem associated with scattered data, manual processes and lack of automation leading to delays and inefficiencies as well. Now, this platform has changed everything for us by providing one platform that incorporates the entire lifecycle of property management in a seamless manner.

Nachteile

The occasional technical glitch or just any software update is one challenge we have faced on this platform that momentarily disrupted our workflow. Nevertheless, it is a platform that provides continuous updates and better users experience through addressing all technology issues which is why we are now less vulnerable to disruptions.

Antwort von RentRedi

Thank you so much for your kind words! We're thrilled to hear that RentRedi has become an integral part of your property management strategy. We love to know that our software enhances customer satisfaction and drives business growth for your organization.

Your recommendation means a lot to us, and we're committed to continuing to provide the tools and support that help you streamline processes and achieve greater efficiency. Here's to your continued success and expansion in the real estate portfolio! Thank you again for your trust and support.

April
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Getting Started

Bewertet am 26.7.2024

So far, it's been good. I am still learning the system. I have recently chosen a tenant and will be...

So far, it's been good. I am still learning the system. I have recently chosen a tenant and will be using the online system to have them sign a lease, etc. I will see how that works.

Vorteile

I am just getting started. I like using the online prequalification to ensure I am not wasting my time showing potential tenants a rental unit. I like the application process and the fact that I am edit both the prequal form and the application.

Nachteile

I was not crazy about the syndication with Zillow. I felt I could not have access to a lot of other information that I would otherwise have if I had just listed with Zillow directly.

Antwort von RentRedi

Thank you for sharing your experience with RentRedi! We're glad to hear that the online prequalification and customizable application process are making your leasing process smoother. It sounds like you're off to a great start!

We understand your concerns about the Zillow syndication. Our team is always looking for ways to improve, and feedback like yours is invaluable. If you ever need any assistance as you continue to explore the system, we're here to help. We're excited to see how RentRedi works for you moving forward! Thanks for choosing us and for being part of our community.

Dustin
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I love love love it!

Bewertet am 27.8.2024

Absolutely love it. Can't believe how good the price is and how user friendly it is. No hidden...

Absolutely love it. Can't believe how good the price is and how user friendly it is. No hidden fees, no sneaky sales tactics, and PHENOMENAL customer service. I have really enjoyed everything about this product.

Vorteile

Very simple to use. It has lots of resources. I like that I can also lost different bank accounts for different properties. It also doesn't nickel and dime you for every service here and there. There are some add-on services but they are appropriate for extra payment like maintenance and accounting. It's PERFECT for me and my 15 properties in didn't LLCs and trusts. How could I forget the customer service. Real people who are in the United States call and check on you constantly to make sure you get your account setup. I even used the chat box at like 7:00am and someone responded almost immediately and helped with the issue. So good!

Nachteile

The signing software was pretty basic. My lease has initials and several signing areas. I think a software line DocuSign, dotloop, or authentisign would be a complete package. I couldn't use the signing at all since it was limited.

Antwort von RentRedi

Thank you for such an amazing review! We’re thrilled to hear how much you love RentRedi and that it’s the perfect fit for managing your 15 properties. It’s great to know that our simplicity, resources, and transparent pricing have made your property management experience seamless and stress-free.

We’re especially happy to hear about your positive experience with our customer service team! Ensuring that you feel supported—whether it’s through calls, chats, or setup assistance—is a priority for us, and we’re so glad it’s made a difference for you.

We appreciate your feedback, suggestions like yours help us identify areas for improvement, and we’ll share this with our team for consideration.

Thank you again for your kind words!

Gerald
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

RentRedi - great product

Bewertet am 26.8.2024

My overall experience has been very positive. Everything I need to manage rentals. They also seem...

My overall experience has been very positive. Everything I need to manage rentals. They also seem to be very interested in adding new features and improving the product

Vorteile

Makes it very easy to manage rentals including collecting rents electronically. Also, whenever I've had any questions they have been able to help me right away through their online chat feature. No need to call, go through voice prompts, then wait to speak to someone. They also follow-up with the chat conversations to ensure that my question was answered or my issue was resolved.

Nachteile

I have no complaints or concerns, their app is very easy to use and they are very helpful in answering my occasional questions.

Antwort von RentRedi

Thank you so much for your kind words! We're thrilled to hear that RentRedi has made managing your rentals easier, especially with rent collection and our online chat support. Providing quick, helpful, and hassle-free customer service is something we strive for, so it's great to know our follow-up process and chat feature have met your needs.

If there's ever anything else we can assist you with or ways we can make your experience even better, don’t hesitate to reach out. We're here to support you every step of the way!

Stacie
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

RentRedi runs my business

Bewertet am 24.7.2024

Fantasti! I called RentRedi and they went above and beyond what I ever expected of them. That in...

Fantasti! I called RentRedi and they went above and beyond what I ever expected of them. That in itself will keep me a loyal customer for years to come.
THANK YOU RENTREDI!!!!

Vorteile

Having RentRedi makes having rental properties and the headaches that comes with it so much easier.

Nachteile

I wish they had more how to videos for people just starting and explain why doing certain things is important.

Antwort von RentRedi

Hi Stacie! Thank you so much for leaving this 5-star review! We really appreciate it and are happy to hear that RentRedi is making management rentals easier!

Regardling the how-to videos, we are actively working on creating more videos, so if you have a suggested list of videos that would make your experience easier, please email team@rentredi.com!

Charlyn
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

RentRedi Review

Bewertet am 27.7.2024

Easy. Convenient. Great price for what you get. Lots of support options such as extra insurance.

Easy. Convenient. Great price for what you get. Lots of support options such as extra insurance.

Vorteile

Ease of set up. User friendly. Great support team.

Nachteile

I have zero complaints. Would highly recommend

Antwort von RentRedi

Thank you so much for your fantastic review! We're thrilled to hear that you found RentRedi easy to set up and user-friendly. Our support team is always here to help, and it's wonderful to know that they've made your experience even better. We're grateful for your recommendation and look forward to continuing to support you in managing your rentals!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

not happy

Bewertet am 9.3.2023

Vorteile

Easy to use maintenance module for tenants and my maintenance crew. Quick access to tenant information.Automated billing, late notices and late fees.

Nachteile

Remember you get what you pay for. This app is very elementary. Also some of the worst customer service and technical support I have ever came across. I have a serious glitch in my app and am unable to get a detail deposit report. This has been going on for over 2 weeks without a fix. A detailed batch report was a deciding factor for purchasing this app.

Antwort von RentRedi

Hi there! Thank you for this feedback, we really appreciate you taking the time to let us know. For support, we're really sorry we're not living up to your expectations. We'd love the chance to make it right if you could give us a call at (917) 793-6068 or email team@RentRedi.com. We can look into the detailed batch report issue for you.

We hope that helps and thank you again for this feedback, we really appreciate it.

Armando
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

An application that just works at a value!

Bewertet am 23.9.2022

Problems - tenant management (keeping everything in one place). And the benefits to this when...

Problems - tenant management (keeping everything in one place). And the benefits to this when having multiple properties is enormous.

Vorteile

The software offers all dashboards any landlord would need - rent management; maintenance requests; tenant documents and files; and more. It also offers an easy and intuitive site for tenants, which is incredibly important for any landlord. Data shows that tenants are more inclined to use an app that is easy to use. And thankfully RentRedi is simple to use that each one of my tenants have shared positive feedback, and as a landlord, this is what you want to hear. Additionally, it works nice by giving you the option to text your tenants, that feature is nice since text is slowly becoming the next email. A job well done in putting together a tool that just works at a valued price. Highly recommend landlords start with RentRedi, easy to use, affordable, and intuitive for any tenant.

Nachteile

The only con is how slow the deposits take from when tenants pay. It takes about 3-4 business days, so it would be nice where we can speed this up a 1-2 business days. With how competitive the market is, other software programs advertise one business day transfers. Otherwise, the software is incredible!

In Betracht gezogene Alternativen

Buildium

Gründe für den Wechsel zu RentRedi

It was truly intuitive and not overwhelming for both the landlord and tenant.
Zakau
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Using Rentredi as a first time landlord

Bewertet am 16.2.2024

My experience overall has been a pretty good one. I can’t complain much about this app, but what I...

My experience overall has been a pretty good one. I can’t complain much about this app, but what I will say is I think they have a long way to go in terms of the interface and how intuitive it is for their users. I will be happy to see the advances they make in the future and hopefully continue to use their product in the future.

Vorteile

What I appreciate most about rentredi is their customer service! I think this platform has a lot of the common features that someone might need and if for any reason you need assistance they are ready to help.

Nachteile

My lease favorite feature from rentredi would be the application process! In my opinion it would be very helpful to have tenants insurance available to the landlords as well as when leases are completed, we should be able to sign through rentredi. There currently is not a feature for you to send the lease for signature.

Antwort von RentRedi

Hi Zakau, thank you so much for leaving this great review and feedback! We appreciate your insights. If you would like to share your experience using our interface and how we can improve it, feel free to email design@rentredi.com!

DAVID
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Rent Redi Full Review

Bewertet am 4.9.2024

Overall I have enjoyed my experience and would recommend to friends and family

Overall I have enjoyed my experience and would recommend to friends and family

Vorteile

Rent Redi makes being a property owner simple. They have great resources and a responsive customer service team.

Nachteile

The interface on the app is a bit clunky/slow.

Antwort von RentRedi

Thank you so much for your thoughtful review! We’re thrilled to hear that RentRedi has made your experience as a property owner simpler and that you’ve found our resources and customer service team helpful. We aim to make your job easier, and it's great to know we’re achieving that!

We also appreciate your feedback about the app’s interface. Our team is continuously working on improving the user experience, and your input helps us prioritize those efforts. If there’s anything specific you'd like to see enhanced, feel free to reach out—we’d love to hear your suggestions.

We're here to support you and your properties every step of the way.

Jack
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Service

Bewertet am 4.10.2024

Vorteile

RentRedi is a great tool to manage rental payments and automate things for our renters. We have multiple properties and its so easy to keep the tenants and payments in order!

Nachteile

Nothing! The platform is really great and easy to use!

Antwort von RentRedi

Thank you for the fantastic feedback! We're so glad RentRedi has made managing multiple properties and keeping tenant payments organized easier for you. Streamlining tasks and making rental management simpler is what we’re all about. We appreciate you choosing RentRedi and look forward to continuing to support your business!

Jamaine
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Service!

Bewertet am 5.7.2024

Ive had RentRedi for a short period of time and it has been amazing.

Ive had RentRedi for a short period of time and it has been amazing.

Vorteile

RentRedi is extremely easy to use! The set up was easy and customer service is readily available.

Nachteile

I dont really have any real cons for my time spent using RentRedi

Antwort von RentRedi

Thank you for your fantastic review! We're delighted to hear that you found RentRedi extremely easy to use and that the setup process was a breeze. Our team is committed to providing excellent customer service, and it's great to know they were readily available when you needed them. We appreciate your feedback and are here to support you every step of the way!

Parker
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Rent Redi Review

Bewertet am 20.10.2023

It really has been great! Love the price and the ease of use!

It really has been great! Love the price and the ease of use!

Vorteile

It really has been great! Love the price and the ease of use!

Nachteile

The charge features are a little difficult to understand

Antwort von RentRedi

Hi Parker! Thank you so much for taking the time to leave us a review, we really appreciate it. We're glad you're enjoying RentRedi and hope you continue to find it useful in managing your properties!

Gideon
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

New User Review

Bewertet am 29.7.2024

Vorteile

Ease of transition from another provider and good customer support

Nachteile

Pricing is higher than previous provider

Antwort von RentRedi

Hi Gideon! Thank you so much for reaching out and leaving us a review! We really appreciate it and are glad you're finding RentRedi's customer support valuable.

RentRedi offers many great features for all our customers! Besides rent collecting, you also now can manage listings, maintenance, tenant screening, and accounting!

Thank you again for leaving us a review!

Stephanos
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

RentRedi Review

Bewertet am 5.10.2024

Vorteile

The multiple sections to support all aspects of the landlord process.

Nachteile

There is no lease agreement creation page

Antwort von RentRedi

Thank you for sharing your feedback! We're glad you find RentRedi's multiple sections helpful in supporting the landlord process—it’s our goal to make property management as seamless as possible.

Regarding your concern about lease agreement creation, we understand how important that feature can be. While RentRedi doesn’t currently offer a built-in lease agreement creation tool, we do allow landlords to upload and manage their existing leases directly in the app.

Your input is valuable, and we're always working to improve. We'll share your suggestion with our team as we continue to enhance RentRedi for our users. If you have other ideas or questions, feel free to reach out—we’re here to help!

Ardavon
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Landlord user

Bewertet am 28.6.2024

Great experience, responsive and professional

Great experience, responsive and professional

Vorteile

Easy to reach out to customer support. They have been helpful.

Nachteile

There is nothing that I can think of right now.

Bryan
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Huge Timesaver for Self Managing Landlords

Bewertet am 19.10.2023

Vorteile

Being able to have one app that can take me from marketing my property to find a tenant all the way to collecting my first rent payment is crucial. Then after that it continues to help you manage and make many processes seamless.

Nachteile

The app can be a little glitchy sometimes for both the landlord side and tenant side when I tested it. But most problems were fixed by opening and closing the app.

Antwort von RentRedi

Hi Bryan! Thank you so much for this great review and feedback. We're glad that you're able to self-manage your properties using RentRedi!

Carrie
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Small business landlords, look no further!

Bewertet am 3.3.2023

Exceeded my expectations!

Exceeded my expectations!

Vorteile

As this is my first rental property and venture into property management, I was searching for a platform that did everything in one place. I work full-time taking care of my mother, and since my experience and discretionary time is very limited, I required property management software that allowed me to learn at my own pace. I first scheduled a live demo - I didn't think I really needed it because I had already started, and the software is very user-friendly, but I'm glad I did. RentRedi was able to schedule a time at my convenience, and most importantly, they didn't try to up-sale, and they let my needs drive the demo. It's reassuring to speak with staff that not only are well-versed in the product they represent, but were happy to share any other little nuggets that might not be covered elsewhere. I have used all the RentRedi property management tools that have applied to me thus far, and I couldn't be more pleased. My favorite tools are the ones that allow me to interact with potential renters as much or as little as needed. Everything from applications, listings, monthly rent payments, scheduling maintenance, this property management software has it covered. I have reached out multiple times via online chatting and have always been met with friendly, competent staff...they are simply irreplaceable, even though RentRedi has a multitude of easy to read articles, easy to follow videos, etc. I look forward to the day when I can add my second property. Thanks RentRedi!

Nachteile

I was disappointed when my pictures were uploaded to Zillow, Trulia, etc. out of order. I realize what happens on their sites is something out of your control at the moment. I'm hoping, since you obviously have a contractual relationship with these other sites, something can be done in the future to correct this. We all know the 1st picture is important!!!

Antwort von RentRedi

Hi Carrie! Thank you so much for this awesome review. We really appreciate you taking the time to let us know what you're liking about RentRedi and where we can improve! Thank you again!

Cory
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Corys Review

Bewertet am 21.2.2023

Great. I used to use apartments.com but I couldnt figure out how to set up automatic late fees the...

Great. I used to use apartments.com but I couldnt figure out how to set up automatic late fees the way our lease charges them.

Vorteile

I like the way that late fees are automatically calculated and added.

Nachteile

I don't love the "tiles" for each months rent. I'd rather have line by line transactions.I wish it were easier to call in for support.

Antwort von RentRedi

Hi Cory! Thank you so much for this great review. We're glad you're liking the auto-late fees feature so much!

Tia
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

PM's savior

Bewertet am 21.2.2023

My overall experience is great! Support is super helpful and the turnaround time on my issues have...

My overall experience is great! Support is super helpful and the turnaround time on my issues have been at least within 24 hours.

Vorteile

That is so user friendly. What I love most is that I can set up different bank account for different properties. Oh! Everything is automated. You can't beat that!

Nachteile

None at this time. I nothing to report at this time.

Antwort von RentRedi

Hi Tia! We thank you so much for this amazing review. We're glad you like using the property-specific bank accounts and the automation. Our goal is to make everything as easy as possible! :)

John
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Customer Service is amazing

Bewertet am 23.8.2022

Vorteile

First and foremost, the customer service is amazing. We had a quite a few questions in the first couple weeks of using the application. The online chat feature is great. We get someone engaged with us within a few minutes and they always have the answers we need. They even follow up afterwards to make sure we don't have any more questions.

Nachteile

The tenant application process is a little bit of overkill for short term rentals. We don't need all the information that is included in the tenant application process for short term. It would be nice to be able to turn off the fields for the information we don't need. Because we can't do that, it's a little confusing to the tenant when they are filling out their information even though we send them communication clearly stating the information we need and don't need.