Webroot Business Endpoint Protection Erfahrungen

Webroot Business Endpoint Protection

4,5 (213)
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Antivirus für PC & mobile Geräte

Gesamtbewertung

4,5 /5
(213)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,4/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,4/5
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213 Bewertungen

Sean
Sean
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

I am always protected.

Bewertet am 19.11.2019

The fact that it is always on and active in the background is appealing. I don't like other...

The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.

Vorteile

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

Nachteile

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

Antwort von OpenText

Hey there Sean,

Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Richard
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

The best security

Bewertet am 24.2.2020

My overall experience has been great. I like the product so much that it is my go to for new PCs...

My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.

Vorteile

Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.

Nachteile

There isn't anything that I do not like about Webroot. It really is the best virus protection software.

Antwort von OpenText

Thank you so much for the glowing review! I appreciate you taking the time to do this :)

David
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

A Malware

Bewertet am 31.1.2023

Vorteile

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Nachteile

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Lorraine
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Webroot Anywhere Computer Protection

Bewertet am 29.9.2020

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

Vorteile

It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.

Nachteile

I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.

Antwort von OpenText

Glad to hear you're feeling safe online while using Webroot - thanks for the review!

Evan
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Small, Easy to Deploy Cloud Endpoint Protection

Bewertet am 4.12.2019

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

Vorteile

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

Nachteile

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

Antwort von OpenText

Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date!

-Webroot community team

Brian
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Best full-spectrum protection for the price!

Bewertet am 16.12.2019

Extremely fast, real-time updates and easy to use!

Extremely fast, real-time updates and easy to use!

Vorteile

Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.

Nachteile

Suggest a 30-day trial version of software for new users to compare with existing protection platform software.

Antwort von OpenText

Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs!

-Webroot Community Team

Pierre Louis
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

One of the best antivirus on the market

Bewertet am 11.2.2021

You can scan and restart a device remotely.

You can scan and restart a device remotely.

Vorteile

You can monitor all the devices online via the Webroot dashboard.

Nachteile

If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.

Antwort von OpenText

Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.

Nathan
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Easy to use and setup

Bewertet am 29.6.2022

Vorteile

Quick setup, runs well in the background

Nachteile

more reports/alerts on clean scans, what was scanned

Antwort von OpenText

Thanks for the feedback!

Anthony
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Not as good as other products, but it has its uses

Bewertet am 11.1.2022

Vorteile

The interface was nice and it wasn't super difficult to deploy

Nachteile

It doesn't offer great protection compared to other products.

In Betracht gezogene Alternativen

Symantec Endpoint Security

Gründe für den Wechsel zu Webroot Business Endpoint Protection

The buyout of Symantec by Broadcom made me not want to pick it

Antwort von OpenText

I'm sorry to hear you were unsatisfied with Webroot's Endpoint product. I hope that you've found a service that works better for you!

Robert
Robert
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Great low noise AV

Bewertet am 14.2.2023

This has been a great product for the lower priced AV out there.

This has been a great product for the lower priced AV out there.

Vorteile

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

Nachteile

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

Brian
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Looking to give this product the Web "boot"!

Bewertet am 18.7.2022

It has not been good. Webroot's support team does not provide consistent answers from one rep to...

It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever.

Vorteile

It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.

Nachteile

This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.

Antwort von OpenText

Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great endpoint protection

Bewertet am 9.6.2022

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us...

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.

Vorteile

Easy to install, manage and monitor.
Really time protection and updated on cloud base.
Threat intelligence working really good.
Admin center easy to use.
Can create group for each client.

Nachteile

Admin center sometimes keep computers been uninstalled.
There is no report of devices been offline or not connected to database.
If they can offer mobile devices protection

Antwort von OpenText

Thank you for the feedback and leaving a review!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Lagerung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Solid Anti Virus

Bewertet am 17.6.2019

Vorteile

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

Nachteile

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

In Betracht gezogene Alternativen

Malwarebytes for Business

Warum Webroot Business Endpoint Protection gewählt wurde

Pricing
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Lightweight antivirus solution should be part of your security stance

Bewertet am 1.11.2019

We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at...

We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at times and we could not quite figure out why even with vendor support and KB articles. We coupled WebRoot with another AV and did so at reduced cost.

Vorteile

Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.

Nachteile

It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.

Antwort von OpenText

Hey there,

Thanks so much for writing up this detailed review! We really appreciate you joining the Webroot team and I'm glad that you're having a good experience with it so far. Have you checked in with our support team regarding duplicated machines? I'm sure that we can help you find a fix for this. Please contact our support department at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Keeps us safe!

Bewertet am 3.12.2020

It provides a safe environment for our online activities.

It provides a safe environment for our online activities.

Vorteile

Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product.

Nachteile

I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here.

Antwort von OpenText

Thanks so much for the glowing review! Stay safe out there!

Altagracia
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

It is a good alternative to keep our equipment and files safe from threats

Bewertet am 11.7.2018

In general terms I can assure that today I feel very safe with this antivirus installed on my...

In general terms I can assure that today I feel very safe with this antivirus installed on my computers. It is a great protector, very efficient that has saved me several times from malware and Trojans that have put my files at risk.

Vorteile

This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple

Nachteile

Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

Antwort von OpenText

Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Lightweight, feature packed endpoint protection

Bewertet am 30.8.2018

We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU...

We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU intensive (in a virtualized enviroment this was noticable). Even with little tweaking, the performance of Webroot was at least similar, while the footprint is much smaller.

Vorteile

The software is easy to configure using a web interface. The software on the client takes up little resources. Compared to other vendors that need multiple servers to manage endpoints and do scanning offloading, this is much easier to operate - and the price is very friendly.

Nachteile

We had some issues with add-ons that got installed in browsers, which we do not want. We have other security solutions in place to scan internet traffic. We are working with Support to get these uninstalled, but it takes more time than we expected.

nyeisa
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Why i choose Webroot over other antiviruses

Bewertet am 16.5.2018

Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and...

Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and viruses. You can cover up to 5 devices under one membership

Vorteile

Webroot is fairly priced in my opinion and not only that but you are allowed to have up to 5 devices per each membership. So you could cover your cell phone, labtop, desktop PC and whatever devices under the same membership. It runs smooth and it hardly ever slows up your PC or device while it is running, sometimes it will a little bit when you are scanning with it, but not slow enough to complain about unlike other antiviruses.

Nachteile

There are certain options it has that I have been trying to figure out and has been time consuming for example It took me forever to figure out and set up the password manager it offers, but it is something I really needed in my life. It has system optimize and system analyzer with it but it should have more options such as defrag or uninstall apps etc etc.

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Threat Intelligence

Bewertet am 17.5.2018

It ensures that data from millions of sources, including real-world endpoints and our embedded...

It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.

Vorteile

Very rarely requires an increased hardware profile
Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center
Development efforts that can be leveraged across the same range of product lines.

Nachteile

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

Sun
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Adds a layer of protection to corporate computers.

Bewertet am 8.1.2020

This will add a layer of protection to your computers at work, however it does not protect you...

This will add a layer of protection to your computers at work, however it does not protect you against everything and common practices such as not opening suspicious attachments should still be maintained.

Vorteile

The software is not very intrusive and just runs in the background. The admin can easily manage all the instances of the software running on other computers.

Nachteile

There are some false positive detections at times and adding exclusions to the system is can be a tedious task at times. Pricing for licenses can add up over time, especially as a company grows.

Antwort von OpenText

Thanks so much for the review! If you're ever having difficulty with false-positives, please contact our support team so that they can modify the threat detection appropriately. You can reach them here: https://www.webroot.com/us/en/business/support/contact

Rich
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent program at amazing price

Bewertet am 27.11.2018

The problem my customers want to resolve are false positives and a high impact on computer...

The problem my customers want to resolve are false positives and a high impact on computer response. With Webroot, customers are no longer required to shut down their AV software to access internal website that do not have security certificates. Additionally, they arne't waiting 10 minutes for a computer to be ready at bootup while the software scans. This software scans in the background with no noticeable impact on performance.

Vorteile

I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware.

Nachteile

It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

WEBROOT-100% ONLINE SECURITY SOFTWARE

Bewertet am 11.10.2018

Generally this software is wonderful. It is the best software for web designers, freelancers and...

Generally this software is wonderful. It is the best software for web designers, freelancers and online shopkeepers.

Vorteile

This software is simply great to use! It ensures total security on the web, as well as allowing speed surfing.

Nachteile

The charges per subscription per year seems to be a bit high for especially first time users.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent product

Bewertet am 19.4.2019

Vorteile

I have used this product for many years - i have found the constant scanning and real time threat removal exceptional. I like the overview diagnostic report it provides also.

Nachteile

It has gotten more expensive over the years - but I still think it is a thorough and excellent product

Janae
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Worst Customer Service I have ever encountered.

Bewertet am 25.11.2020

We have been in the Industry for a long time working successfully with 100's of vendors and I can't...

We have been in the Industry for a long time working successfully with 100's of vendors and I can't remember a time that I ever filed a bad review. I do not take this lightly. Our experience with Webroot has been one of the worst that I have ever experienced. Their customer service is absolutely terrible. You will get nothing but generic responses and reasons why they won't or can't help you. Their product is subpar at best. I would never recommend them and have had a terrible experience from consistently inaccurate bills that you have to follow up on multiple times to get them corrected to an absolutely terrible experience from their management team. I am sure they will respond to this review if given the chance with some generic response that they have tried to assist us and have been in contact with us. I can honestly say, they have done everything to NOT assist us, have been zero help and have offered no value whatsoever.

Vorteile

I would not be able to list any pros at this time.

Nachteile

Cons are everything from customer service to a product that is subpar in the industry.

Antwort von OpenText

Hey there Janae,

I'm sorry to hear you've had a poor experience. I'd love to help escalate your case within support if that's something you want to pursue. Please reach out via khumphrey@opentext.com - thank you!

Matthew
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Webroot is a Great Lightweight AntiVirus

Bewertet am 16.2.2021

We are very happy with Webroot.
We have had very few problems with viruses since switching

We are very happy with Webroot.
We have had very few problems with viruses since switching

Vorteile

Easy to configure and deploy
Is not resource heavy and does not impact computer performance
Quickly identifies threats and stops them

Nachteile

Mac integration has been difficult since Catalina
Sometimes endpoint updates have adverse effects on performance

Antwort von OpenText

Glad to hear that Webroot has been easy to deploy! Thanks for the review!