Nlyte DCIM Erfahrungen

Nlyte provides a comprehensive source to help me answer all of the questions that customers ask involving data center services. Mundane asset information is easily searchable, while diagrams and pictures are immediately available to facilitate descriptions to customers who may never actually set foot in the data center. Nlyte is a resources that has improved the communication of my enterprise for every person that needs to know anything about physical hardware to get a task done.

Loading the data that Nlyte will use is a significant undertaking. While Nlyte provides this as a service, security concerns kept my enterprise from taking advantage. At least 1200 hundred man-hours were spent to load the information from 10,000 assets, just to give an idea of the scope of implementing this solution.

once acclimated, you can see through the various tables how your hosting center is built from a micro level. Power from the Utility down to the switched outlet with audit trails, to all the interdependencies of the loaded software, data connections and management with move plan-o-grams to give the techs.

As with most of these applications it is very cerebral in being able to visualize your environment in the forms presented, initial user training is a real paradigm shift for those who don't live in the cabinets. If it had a graphical drag and drop creation methodology that would help a lot toward user intuitiveness of operation. Wish list? direct DWG import for rooms would be nice.

The ease of visualizing our data center assets to customers and administrators offsite, and tracking our cabling configuration between the assets.

Either there’s no ability to open a new service request through Nlyte directly from the asset page, or it’s not intuitive to see how that could be enabled.

I have been a Nlyte customer for over 5 years and I am using it's asset management and environmental monitoring tools (NAO & NEO). I have both integrated into my CMBD allowing me to pass CI data and providing updated records for ticket resolution. I like the easy of use related to customizing the applications. I also find the support to be very responsive and knowledgeable.

Would like to see easier integration related to API configuration. I have seen other apps and they also have the same challenge.

Scope and completeness of feature coverage

Too often instructions and tips are written from the point of view of personnel very familiar with the inner working and technology behind the product. This shows up as acronyms not explained, or inconsistency in terminology usage. A terminology analogy would be to be directed to click on a button named "James" but finding only buttons named "Jim" and "Joe". This happens too often in many places other than Nlyte. as well. The user interface must be written from the point of view of a naive first time user. This is the most rapid path to User product acceptance.

Main page search feature. Integrates with our ticketing/CMDB tool

Conversion was very painful. Some data was not populated correctly, other data was dropped.

Nlyte gives administrators the ability to update changes in bulk, allowing for large datasets to be created in minutes or hours rather than days or weeks. I was able to map the power chain (UPS-Generator-PDU-Panel-beakers-circuits-receptacles-rack power strips) for a large data center in about an hour. Global data center migrations are now much easier than before, when spreadsheets were the norm.

I'd like to see better integration between the NAO and NEO GUIs. If it were one seamless GUI, and the NEO monitoring functions were more intuitive, that would be a huge win. NEO can be a daunting GUI to get working correctly.

We are currently using this DCIM tool in multiple Data Centers and there are many more feature than we need. NAO Asset Management is great for knowing where devices are located so that we can respond quickly if there is an issue.

There is a lot of data needed to set up this tool. You need to have up to date accurate asset and physical site information and you need to be very detailed. We did have some difficulty finding the time setting this up as it is time consuming to do so. I would recommend having Nlyte come out and do it for you.

The ability to see a rack configuration is key. You can view the individual components of a storage shelf. You can also view the attributes of each component

There were some issue when we attempted to export data from Nlyte to an excel document.