WeTravel

Buchungs- und Zahlungsmanagementsoftware für Reiseveranstalter

Gesamtbewertung

4,8 /5
(384)
Preis-Leistungs-Verhältnis
4,8/5
Funktionen
4,6/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,8/5

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384 Bewertungen

Cynthia
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

WeTravel

Bewertet am 2.1.2023

Vorteile

Eine sehr benutzerfreundliche Software. Bin sehr zufrieden. Schnelle Suche. Schnelle Buchung. Top

Nachteile

Hängt sich manchmal auf wenn man zu schnell war.

Elisabeth
Elisabeth
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

the solution we needed to optimize our booking and payment processes

Bewertet am 18.2.2023

with wetravel we solved many of our headaches as international tour operator. the platform offers...

with wetravel we solved many of our headaches as international tour operator. the platform offers great solutions also for small companies and makes our daily life way easier!

Vorteile

the flexibility and quality of solutions is wonderful for our business. staff is very helpful. new features are very state of the art!

Nachteile

code for 2 factor authentication was tricky with SMS, now solved.

Diego
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy, Fast Worlwide Payment Transactions and Top Customer Support!!

Bewertet am 26.9.2023

Low transaction fees, we collect fast payment with just one click, instantly with credit card or up...

Low transaction fees, we collect fast payment with just one click, instantly with credit card or up to 5 days with wire transfer. Client does not need to go to the Bank for a payment anymore. Keep track of payments in the platform.

Vorteile

Great Customer Support via whatsapp, email, or phone. Platform easy to use Webinars available with interesting topics

Nachteile

Debit Card should be available in other currencies, like Euros, and not only dollars.

Joe
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Optimistic and still hopeful

Bewertet am 8.11.2019

The ability for us to make individual payment options available to our groups is wonderful. The...

The ability for us to make individual payment options available to our groups is wonderful. The ability to modify and upsell our customers and adjust within WeTravel is NOT good, which limits our ability to drive more business our and your way. Our number one complaint from our customers at this point is the frustration with our payment system. They are told they are paid in full, then add something and cant make payments any longer. They to issue a refund is a nightmare. We have donors who send payments, so occasionally we will get an over payment, which then messes up all accounting features. Your system is seriously lacking in this area.

Vorteile

The ability for our office and the customers to access and use the information is great.

Nachteile

The limitations and ability to meet the needs or customers are lacking substantially within our market, and they could easily be modified to create a solid customer experience, however they are not there yet and your limitations of accessing people to respond in a timely manner are not good. When you're dealing with peoples money, you need to have quick response times. Online support and an excuse of 'We don't have telephones to talk to you' is a terrible response. Planning ahead when we are working together is fine, but when there are problems, waiting isn't good for customer relations.

Dhruv
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

WeTravel is great

Bewertet am 23.10.2023

We are not a fintech company, and wetravel provides a solution that is very tailored to what we do....

We are not a fintech company, and wetravel provides a solution that is very tailored to what we do. As an educational tour operator, we have heavy scrutiny not only on the user experience but on collecting sensitive student data, and with Wetravel we know that we are always in compliant with the requests of our University partners.

Vorteile

Wetravel allows our business to focus on providing the service that is needed and takes care of our user registration, payment processing etc in a very seamless way. It is easy to train team members, provides a great user experience, and simply embeds in our website.

Nachteile

Wetravel does a great job adding features on a continuous basis. There seems to be some confusion with users coming back to the platform, causing double registrations on certain programs as the user often forgets that they already made a wetravel account and registered for a trip.

Shane
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

User friendly start-up with great customer service,

Bewertet am 19.7.2023

They make me feel welcome as a client and I trust that they are always seeking to make the best...

They make me feel welcome as a client and I trust that they are always seeking to make the best product possible.

Vorteile

They care about their clients and are very accessible and responsive. The continuing education is very informative and a nice perk. Nice, clean aesthetic that befits a modern tour company.

Nachteile

They are just starting to scale to bigger companies after working with smaller entities in the past, so not all the features you want are there. Certain features are not as flexible and building a tour is not as dynamic as would be with other companies.

In Betracht gezogene Alternativen

PEAK 15 und FareHarbor

Gründe für den Wechsel zu WeTravel

I liked the pricing structure and that they were a startup where they are invested in working with me.
Leslie
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great platform

Bewertet am 4.5.2023

It has been a very good experience so far

It has been a very good experience so far

Vorteile

It is very easy to use and it gives our company a good image. [sensitive content hidden] the sales person who we talk with is great! Very responsive, fast and smart. Great we travel employee

Nachteile

You can’t set more than two deposits on the free version

Francisco
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The best way to pay your trips

Bewertet am 11.4.2023

The best experience of all. I like how the program looks like, the payment process and the support...

The best experience of all. I like how the program looks like, the payment process and the support behind in order to use all the facilities that We Travel offers.

Vorteile

I like the facility to make a booking and process the payment. It is easy for me as user and also for the customers who usually pay through it.

Nachteile

Some tools are not easy to use or are unknown for me. However, I can always ask for them to any of the team member of We Travel

Natalia
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great payment platform

Bewertet am 2.10.2023

The payment processing is very simple and secure for the buyer and the seller. The platform is...

The payment processing is very simple and secure for the buyer and the seller. The platform is intuitive, easy to use and the security of payment is straight forward.

Vorteile

The payment processing is very simple and secure for the buyer and the seller. The platform is intuitive, easy to use and the security of payment is straight forward.

Nachteile

Other platforms allow to download a sort of "statement" with all the transaction per month. WeTravel only allows to download an excell with the data, but a more legal document would be prefered.

Javier
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great processing payments solution

Bewertet am 4.5.2023

We have been looking for YEARS! for a good tool to charge our guests with credit card, debit card,...

We have been looking for YEARS! for a good tool to charge our guests with credit card, debit card, our account debit. We travel solved our issues and gave us a great opportunity to make the payment processing for our guests smooth and easy. We love it!

Vorteile

We love the fact that we can customize trips, send a link and payment is done. Money is in the account very fast and the international wire transfer is very quick as well. Fees are very affordable.

Nachteile

There are some things that could be improved but overall it's a great solution for receiving payments.

Barbara
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

WeTravel is an awesome tool for our Conservation Tourism.

Bewertet am 27.7.2023

Collaborating with [sensitive content hidden] from WeTravel has been an absolute pleasure. His...

Collaborating with [sensitive content hidden] from WeTravel has been an absolute pleasure. His patience coupled with his ability to accommodate requests has been truly remarkable. Throughout the process of business validation and implementation, [sensitive content hidden] made sure all my questions were answered. He has devoted an invaluable number of hours consulting with us.

Vorteile

What once was a time-consuming process - handling booking requests and payments - has been significantly eased.

Nachteile

We are looking forward to the planned enhancements for CRM purposes

In Betracht gezogene Alternativen

Xola

Gründe für den Wechsel zu WeTravel

Easier to use, better sales and customer support
Julia
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Most needed travel software for tour company

Bewertet am 8.3.2023

Customer experience at WeTravel is terrific. We have been very satisfied with the team and the...

Customer experience at WeTravel is terrific. We have been very satisfied with the team and the software. Our daily tasks have become very easy and organized. Since we have less administrative tasks to complete we can now focus on expending and creating more tours!

Vorteile

As a tour operator, having all our data centralized in one software is an essential tool to our success. From clients information to payments to all our available products we can research data and organize it in reports in just a few clicks. The backend interface is clean and very easy to use and our product pages are beautiful. The pop-up booking page directly integrated on our booking site is also a great feature. We have gained so much in productivity and accuracy. No more mistakes from messy excel sheets!

Nachteile

Would love to be able to customize our booking pages more, but the team is always improving the software and listening to feedback so it is constantly evolving. An offline app would be a great as well for customers to be able to save documents such as itineraries or check-lists. Maybe something to consider for future projects!

In Betracht gezogene Alternativen

FareHarbor

Zuvor genutzte Software

WooCommerce

Gründe für den Wechsel zu WeTravel

We chose WeTravel because it was fitting most of our needs, the price was right and the customer service was excellent. Knowing that the WeTravel team has our back is definitely an important factor for us.
Ben
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

An Occasional Travel Experience

Bewertet am 3.10.2020

Vorteile

My wife and I gathered a group of friends, and some brought their friends, for a trip to Europe in July 2020. Of course, the trip had to be cancelled due to the corona virus. This was a personal effort, not conncected with a business or industry.

We set up our trip with our travel agency, and then we used WeTravel to recruit our travel companions and manage the financial components. The program was easy to learn, and technical assistance was always one "chat" away. We liked the facility to add photos to each day of our itinerary, to offer several payment plans, to add disclaimers where needed. When we were prepared to do so, we sent the web page to our friends, often adding a personal message of encouragement to the pitch.

As each party came on board, they were able to register and submit deposits. WeTravel sent our welcome letter to the new travelers and began the periodic reminders to those who chose the multiple payment plans. All worked smoothly, and we received no complaints from any of our travel partners.

We enjoyed worry-free security of the travel funds held by WeTravel, and each transfer of collected funds to the travel agency was handled in a professional and timely manner. The accounting of total funds and of each individual's payments was readily available throughout the process.

Nachteile

We shared this suggestion with the administrators of the WeTravel site.

We would like to have a print-friendly option within the program, so that we could print a travel itinerary to hand out or send through the mail to friends.

Much beyond that oprtion -- and we would be willing to pay extra for this -- how about a trip publisher component so that we could download information and create a day by day travel description booklet for each traveler?

Like least about this software? Nothing that comes to mind.

Jessica
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

WeTravel gets it done

Bewertet am 20.12.2022

Vorteile

Near immediate payments after bookings, multiple room types/price points, ACH options for clients to avoid CC fees

Nachteile

The vendor payment process, getting set up as a vendor, and the overall design of Wetravel pages leaves a lot to be desired. We really could use the ability to create promo code types by room type to run sales on less desirable rooms and Wetravel doesn't have this functionality. The widgets do not play well with Squarespace sites, which is fine if you're on Wordpress.

In Betracht gezogene Alternativen

Eventbrite und Retreat Booking Guru

Zuvor genutzte Software

Eventbrite

Gründe für den Wechsel zu WeTravel

Price
Eranthi
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

A useful platform to accept bookings

Bewertet am 24.9.2020

It is the main platform we use for new bookings for our experiences (retreats).

The main reason we...

It is the main platform we use for new bookings for our experiences (retreats).

The main reason we use it is because we like the option to list different experiences with different packages and instalments at each one. However, we find very time consuming to handle new bookings after they've been made, as we have to copy paste manually all the fields on our excels to have this dynamic overview of bookings that is missing.

Vorteile

- Option to add several instalments to a product package
- Automatic reminders to customers for due payments
- Quick customer support ([SENSITIVE CONTENT HIDDEN] has been very quick and knowledgeable)
- Easy to refund and cancel a booking without extra fees

Nachteile

- No dynamic dashboard to view bookings, payments, instalmets due (You can only download the excel of the bookings but once a new booking is made, you need to re-download it and any notes you kept at the excel are gone.)
- No feature to view an overview of bookings. You can add notes to each guest, but there there is no overview to see them. You have to click on every partIcipant to view notes (which is not practical/ useful)
- Receipt Number appears ONLY on the confirmation email we receive when someone pays. On the payment dashboard there is no place where the receipt number of each transaction can be found

Cat
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Worth it for payment processing alone - features helpful - less PR more application punch...

Bewertet am 22.3.2023

We are overjoyed that we can ditch lying, thieving merchant account companies. WeTravel helps keep...

We are overjoyed that we can ditch lying, thieving merchant account companies. WeTravel helps keep our reservations organized. The brochures downloads and leads were a big surprise that we were surprised worked. Payment options and auto bill is so helpful. We are power users interacting with WeTravel every day so we are pushing the boundaries of it's design and will always sound disappointed but really we do love it.

Vorteile

More secure, easy to use payment processing. API helpful to pull in data to our backend systems. Layout of the "Tour Detail Page" is nice and admin UI is a little wonky but it's growing better.

Nachteile

We can't embed the Tour Detail Page into our own website. We have to send clients to WeTravel to book. I don't mind promoting that we use weTravel but to take visitors out of our "world" is hard on navigation and user experience. Takes a while to get customer support. WeTravel spends a lot of time on fluffy PR feel good stuff when frankly the app needs to be refined and needs better support.

Linden
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Glad we made the switch to WeTravel

Bewertet am 9.11.2019

Our WeTravel experience is great. We use the platform daily to sell our vacation packages. Our...

Our WeTravel experience is great. We use the platform daily to sell our vacation packages. Our clients also use it while traveling in order to access their itineraries.

Vorteile

Very user friendly for admins in setting up listings and inventory management. Easy communication to travelers via the platform. Auto payment reminders and fantastic customer service.

Nachteile

The back-end control. Would like to be able to have access to a master client database so we can book return people into other trips, not have them fill out new questionnaires every time, be able to charge their cards when they ask us to do it. Also need a readable URL function on the trip pages so clients don’t need to be on WiFi to access their itinerary. Also need to fix the image bugs. We are constantly have to reupload images as they disappear from our listings - this is a major source of stress especially as we ourselves are always traveling and creating listings in the go. Are you developing an App? This would be ideal as a travel
company. Would also like more flexibility in pull reports and payment data; no search functions here.

Andrea
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Exceptional Solutions and Ongoing Enhancements

Bewertet am 7.10.2023

Vorteile

One standout feature of WeTravel is its comprehensive approach to customer interactions. From crafting detailed itineraries to processing payments, tracking transactions, and more, WeTravel allows me to efficiently manage all aspects of our customer engagements. Additionally, I'd like to applaud the remarkable responsiveness of their customer service team. In particular, I'd like to highlight the exceptional work of [sensitive content hidden] our dedicated account manager. She consistently goes above and beyond, demonstrating a stellar attitude and an unwavering commitment to assisting us. She's truly a rock star!

Nachteile

I would like wetravel to implement an option to accept other currencies through direct bank payment instead of only credit cards because the fees are high

Katie
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Educational Travel Consultants

Bewertet am 3.5.2023

We have really loved using this product. It has made keeping track of payments and group numbers...

We have really loved using this product. It has made keeping track of payments and group numbers much easier than we have done in the past.

Vorteile

I like that it is easy to create trips and that they system send the automatic reminders. I also like that the team members can police their own participants, and it doesn't have to come from us.

Nachteile

Reporting I would like to have more options available.The turnaround time on credits and how long payments are in pending status2 factor authentication. The fact that only 1 person has control of the log-in isn't very convenient for us

Erika
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great platform for promoting and booking tours

Bewertet am 14.6.2023

Onboarding was very easy and the support staff has been great at responding to questions quickly. I...

Onboarding was very easy and the support staff has been great at responding to questions quickly. I really like the quarterly meetings with my account manager to update on what's going on and talk through any suggestions/issues.

Vorteile

Like the ease of creating an itinerary and sending a link with payment options directly to a client. Also helpful for creating groups and letting individual travelers book into them. Collecting client information is a breeze and you can customize what you want to know from your travelers.

Nachteile

I wish there was a way to produce a final itinerary/documents or vouchers.

Jessica
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great platform to manage retreat bookings

Bewertet am 31.5.2023

I personally love working with WeTravel. Customer service is excellent, and I felt very supported...

I personally love working with WeTravel. Customer service is excellent, and I felt very supported during the pandemic.

Vorteile

WeTravel has made running retreats easy to use and helps keep me organized.

Nachteile

I feel the monthly fee on top of the transaction fees feels like a lot. Especially since I do not have retreats booked throughout the entire year. Other features that I wish were present are waivers being mandatory to sign during the registration process, direct links to rooming options, photos for rooming options, better formatting for the cover photo, or perhaps even a video option (or a video option any place on the site itself), and the overall home page being more engaging. It feels very text heavy and I wish there was a way to customize it a bit more.

Haley
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

We only use WeTravel for our booking platform

Bewertet am 5.6.2023

Overall it’s been a good for us to use WeTravel for all of our booking needs. We’ve been using...

Overall it’s been a good for us to use WeTravel for all of our booking needs. We’ve been using them since 2017 so it’s wild to see how much it’s grown and evolved over the years.

Vorteile

At this time we only use WeTravel for all our booking needs. We love the ease of use, backend logistics, and direct access to customer service if something comes up or there is a question we need answered.

Nachteile

Wish there was a way to break up discounts and waiting lists to only be available for a certain trip instead of for all trips under the same url.

Renato Da
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Celebrating the Benefits: My Positive Journey with WeTravel

Bewertet am 14.9.2023

My experience with WeTravel has been overwhelmingly positive. It's evident that the platform has...

My experience with WeTravel has been overwhelmingly positive. It's evident that the platform has been designed with travel professionals in mind, and it provides a comprehensive suite of tools that simplify managing travel bookings and payments.

Vorteile

I was impressed with WeTravel's ease of use and its tailored features for travel organizers. The capability to process payments, craft professional booking pages, and manage client information all in one platform streamlined my operations and enhanced my efficiency.

Nachteile

It's hard to pinpoint a downside, as WeTravel has mostly catered well to my needs.

Bella
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Stay Away if you’re an Australian Company

Bewertet am 18.5.2023

I wish I had never touched it.

I wish I had never touched it.

Vorteile

None of the features matter because this company fundamentally should not be operating in Australia

Nachteile

1. You get great service during sales cycle but enjoy watching it drop off as soon as you’re in. You’re relegated to a chat window that gets looked at once every 24h2. The company hides the fact that all AUD payments go via Europe and incur international fees from your bank as high as 6%. This applies to both customer payments AND transferring your earnings back to your company accounts. 3. The same gateway provider is some sketchy company that triggers all kinds of fraud warnings.

Pablo
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

WeTravel Review

Bewertet am 2.3.2023

Very good, the only thing is when the page crashes, this happens from time to time, not often but...

Very good, the only thing is when the page crashes, this happens from time to time, not often but when it does it is very annoying.

Vorteile

I like the fact that we can present itineraries that are both user friendly for customers and for designing tours, also paying methods and being able to share user and admon with other partners

Nachteile

Sometimes it crashes when we are working not saving any advances, this is very draining.