Exercise.com Erfahrungen

Great platform and very customizable. Works well via mobile app, tablet, and desktop.

Our business functions differently than 99% of other fitness businesses so we need different features that aren't always available. However, the Exercise.com team has done a good job responding to our requests and developing new features at our request.

The software is very intuitive, does many tasks, and fits my business well.

Because it is so robust, it takes awhile to learn and understand all the features to use them to their full potential.

I like that you can customize and edit plans after you have published

the start button needs to be larger as so many clients miss this. There needs to be a timer that doesn't stop when you look ahead to the next exercise. There needs to be a 24/7 help line as I launched a very pricey program once and the site crashed and there was nobody to help me until the next day, which was a huge bummer. There should be a way to swap exercises on the mobile device for clients.

Integration with our complex business model. The platform offers solutions for everything that we need (payment processing, programming, scheduling, assessments, video uploads, etc). I was pleasantly surprised to learn that we can have an all-in-one solution through exercise.com, especially after speaking to other companies that were not able to meet our requests.

As previously stated, our business model is a bit complex from a scheduling standpoint. We are currently working through this challenge, and while a solution has not yet been reached, I am confident that the team at exercise.com will come up with one!

I finally made the jump away from MindBody (amen) and went with Exercise.com. The process from beginning to launch has been seamless and truly helpful. [SENSITIVE CONTENT] actually gives a sh*t and has helped me every step of the way.

Some scheduling hiccups but they will be corrected.

I switched all of my clients over to exercise.com this month and had a ton of questions that came up unexpectedly. The customer service I received was phenomenal- they answered all of my questions in a timely manner and they go above and beyond to make sure I’m all set. A video was specifically made for me (from my own page) explaining every step of the process for a question I asked.

Some of the functionalities are a little tedious. I can’t copy and paste workouts from one client’s calendar to another clients, and I also would like to switch someone’s billing date easily without having to cancel/re-subscribe them.

I love that the package I have allows me to do so many different things from challenges to monthly to workout of the days as well as managing clients and billing!!!

I was a little nervous on the price being that I’m just launching an ap for first time.

Its ability to be customized and tailored toward my fitness model and business needs.

Scheduling is a little off from the desktop version to the App but the support staff is great with assisting to clean it up.

I'm new to Exercise.com and I had some trouble navigating at first. There is so much you can do with this platform that it can be overwhelming. I put in a request for help with an immediate concern and I was shocked to receive a near immediate response from their support team member [SENSITIVE CONTENT HIDDEN]. She was very helpful and great to talk to. She helped remediate my concerns along with others. Two weeks on exercise.com and so far so good...

There's some glitches in the program, but they don't result in data loss and the support team is wicked eager to help and remediate any concerns you have. Thanks [SENSITIVE CONTENT HIDDEN]!

I like how everything is all in one place, the schedule, appointment making, all the files for each of our athletes and all information/ assessments we completed will all be in one place. It is used friendly and so far I have felt very supported in my journey

Just trying to figure out how to get everything with the app up and running has been a little more challenging since I don't have a background in technology.

Being able to customize the platform and the app in the way exercise.com lets you was already a huge win when we decided to make the switch from a big name competitor. The user side of the app is also a huge win (not just for membership but the programming).

Nothing yet. We are based in Canada so where was a bit of a hiccup in getting a few features to work payment wise.

Exactly that, streamlined system for all buying, booking, and burning. The ability to coach through the app with assessment software brings client accountability up which drives results which is the life-blood of this business.

The exercise library could be made easier to organize- rather than having to go into each exercise have more global ability to apply muscle groups and organize in more broad fashion.

Very complex. The staff was great & helped me with any questions I had.
It's easy to copy & paste workouts to other days while building a workout plan. The Gym Management allows to hire new trainers.... it's alot lol.

Exercise library isn't as vast compared to other competitors. However, it's very easy to add new exercises & save routines. Also, they don't have a nutrition library for those would like to build nutrition programs, but you can integrate it with My Fitness Pal.

I have been very impressed with the amount of service and response I get! [Sensitive Content ] has been great to work with! She understands my business and continually is teaching me how to get the most out of the platform to maximize my business and impact.
My only regret is that I did not sign up sooner...

It does take a learning curve and some patience. Set it up properly the first time.

Adapting to any new software can be complex, but I love the support we get from Exercise.com. Whenever we've had challenges or certain features we needed, they have worked hard to address our feedback and have actually launched many of the new features we've requested. Overall, we've been able to create the experience we wanted for our programs using this software.

We had some unexplained bugs when we first started out (purchasers were having issues with their programs getting messed up), but we were able to resolve them (again, the support is very good). The biggest issue we have now is that when we send emails to product purchasers, those emails show up in the app as notifications, but they show up in HTML code! We had to move our emails out of exericse.com to address this.

This is the first exercise programming software that actually saves me time and allows me to use template options with alternate exercise choices.

Some of the user functions are not intuitive and there are more steps in certain processes than necessary. I also don’t like the messaging function.

The all in one set up really allows me to just focus on one thing instead of 100 different websites

There's definitely a learning curve but the support is waiting on you and showing you how to every step of the way

The customer support is great. They are agile and work with their customers to make the platform work in many different ways. [SENSITIVE CONTENT HIDDEN] has been so helpful handling all our requests for features and advising us on how to maximize our use of the platform. They are constantly updating things to make it even better.

The reporting could be better. I'm a data person and want to be able to see very clearly what's happening in an excel file all in one place. They are very willing to make customized things for you though. Just be nice to your support people and they will do whatever they can to help.

I like the software team a lot. I appreciate their communication!

Not a lot I don’t like, I do wish the weight room view we asked for was slightly more advanced.

Custom workout plans tailored to individual goals, preferences, and fitness levelWide range of exercises and workouts, including resistance training, cardio, yoga.Mobile app for on-the-go workout tracking and access to resources

The accuracy and effectiveness of the custom workout and meal plans may vary for different users.May not be suitable for individuals with specific medical conditions or physical limitations without the guidance of a licensed healthcare professional.Requires self-motivation and discipline to consistently use the platform and follow workout and meal plans for best results.

Amazing integration to current products through API's and connections
Great communication with developers
Responsive to my questions, concerns, needs

Communication due to time zone difference most difficult and slowed process

Report style and ability to see how the business is doing from day to day. App is a great feature.

The parents cannot have multiple accounts linked to one account. Their ability to schedule each of their children from 1 account.

Easy to use for the most part. Includes scheduling

Would like to be able to change reps and sets from one screen, not have to click on each day

I like the business dashboard and the fact their is auto renewal.

Scheduling takes to many steps. a lot of our clients miss the last step when signing up for a session. They get to the confirm page and don't realize they still need to scroll down to hit sign up.

If there can be a way to have less steps in the sign up process would be great.

I really like the interface and the user experience once they become acclimated with the program.

Lots of moving parts. Having a tutorial video on how the user navigates the programs would be very helpful.