DaySmart Body Art Erfahrungen

I appreciate how new user friendly it is .

The payment section , only allows 3 different payments under one client . In the tattoo industry it’s not uncommon for clients to spread the large payments over multiple cards . I think it would be best to remove this limit .

The best feature is that it notifies my clients of their upcoming appointment's

I wish there was a way, when opening up the schedule to clients booking their own appointments that you could select certain portions of the day for specific services. For example, being able to alot 10 am to 12 pm for consultations only, then 12-6pm for tattoo appointments. If the client has a way of selecting an appointment type category, that would be amazing! I don't get to use this feature at all for this reason, I can't let my clients just have a free go at my schedule or I will have a day of appointments scattered between tattoos and consultations which is extremely stressful. Therefore I have to schedule everyone myself still, defeats the purpose of this feature all together.

Keeps my schedule nice and tidy. When I first started using DaySmart I thought I would have an issue keeping track of my business schedule and my personal schedule, but I have no issues whatsoever.

Could be a little easier pulling up checkout / payment information, but once you figure it out it’s not that difficult.

I like that it texts and emails my clients ahead of time to remind them of their appointments

I wish you could have a list of services dedicated to certain time blocks that people can only select that specific service for that particular appointment time. For example, if I had a service called "consultation" and wanted consultations to be available only on certain days and certain times of day when people are booking their own appointments. That would give the administration full control of their schedule.

DaySmart Body Art is both Artist and Client friendly software.

I wish the forms were easier to compose and printing them from the program is impossible. I may be doing something wrong, but I am having to print them as a screenshot, they will. It print from the program toMy printer. I end up asking my clients to re-do on paper when they arrive. Could be much improved.

Easy to use marketing and fabulous reports. Everything you could want in one package

Takes time to fully integrate. Do a piece at a time until you have the functionality you want

It gets the job done for the most part.

At least once a week, it seems to crash, and multiple people call in, and by the time we get through, it’s already resolved. Secondly, we are constantly having the system buffer and needing to refresh it. We thought it could be an Internet issue but we’ve had her Internet checked two times and upgraded within the last month. The problems still exist. Next, any request that we’ve made for changes, or suggested changes, have gone largely ignored or without reply. The few times that we have received a reply they’ve not been to our satisfaction. All this is considering that we rely 100% on the software to take care of 13 artists, one guest, three Admins, the manager, and an owner. Common sense upgrades like switching to a drop-down date when putting a client profile in, have not been upgraded, and we’ve activated features that do not seem well thought through and are of little benefit to us. Lastly, every time we get notified of an update, it does things like knock our schedules and holiday closure dates out of the system, and then we have to waste time going back through and putting them back in.

I love the calendar feature and ability to manage clients and bookings...especially with the autoreminders.

The biggest issue we have is the waiver. We wanted all of this to be online but many clients with android phones have issues with the functionality. Some can't complete the signature. I tried having a tablet based at the front but using our own tablet means that we can't enter the waiver onto the client record. They seem to link to the device. I'm also struggling to get the artists to adapt to entering and checking out their cleints on the software.

The ability to keep client info and consent forms in the same place with reference photos and appointment history is great.

The ability to manage studio inventory is basically non existent. Their in house payment processing is a nightmare and calendar syncing isn’t functional

I only use a small handful of what there fully is to offer. I use the quarterly tax breakdown sheets and the daily reminders for my clients. That is what I got the whole program for in the beginning.

When clients come in, I can mark them as simply checked in, which is important for consults. But if I forget to do that and a day or two passes and then I try to go back to check them in simply for my records, the check in option is gone.

Reports until the rest of the software that ties into my reporting started failing.

Software failing to run credit card information for deposits. Same problem going on for months. All we hear is they are working on it.

Going from having 8 million sticky notes, 3 physical and one digital calendar, etc to one program that keeps immaculate records, has been a blessing.

The only thing i could even complain about is the constant need to log back in/disconects too often, but it's one button so barely an issue.

Easy to use, scheduling clients, moving/canceling clients.

Card processing and group checkouts are constant issues. Back office coding for this needs improvement. Can not send images to clients through system, can only receive images. Appointment reminders are sent to employees 24 hours after the actual appointment which is useless. Text through the online software is limited to 160 characters but using your phone you can text a novel if you wanted to. It sucks that we have to send multiple messages just to say what we need, then are charged per text for any that exceed the 1500/mo we get.

Calendar and booking with receipts for deposits

Pictures for reference prior to appointment

Very straightforward and easy to use. Quick and easy.

Limited ability to add notes to appointments, and connection errors from time to time.

There's an intuitive quality to most things about using this software. Even when I'm popping in only one or two days a week I don't get lost in overly complicated processes, that's a great quality for part time employees. When you have multiple part time workers things can get lost and turned around within the POS. Many hands makes for light work but too many hands in an unorganized kitchen just makes A MESS! That's not an issue with this software.

I wish I utilized the reports more effectively and the information about our client. In a perfect world this software would link with software on the ipads that took in tattoo client documentation required by the state of Michigan.

Its good for booking and thats all.
Looks nice.

Customer Service is horrid
Setup is extensive
Price is not constant
free trial is not 14 days its for how long they feel and will cut you off before 14 days.

Inkbook makes it super easy for me to book appointments and also reach out to our clients. Inkbook has made scheduling tattoo appointments simple! We love it!

Somehow the software isn't automatically sending the reminder texts. The client will get the initial text when booking, but wont get a confirmation text message automatically. It has to be manually sent and retrieved? I used to have a little bar on the bottom right of my screen telling me when the messages were going to be sent. Now it's not there?

The software is clearly designed for tattoo artists - booking appointments, client info, ticketing, gift certificates, scheduling, etc can all be done with ease through Inbook. The comprehensiveness of the software is our favorite feature.

I would like to see the marketing features built out more. Open rates and click-through rates for emails and/or SMS would be so helpful!!

The online booking is becoming a must-have and I feel it's very clunky and not very customizable right now. I would like to see this feature improved.