SalesLoft Erfahrungen

SalesLoft

Plattform für Verkaufsbeschleunigung und Kundenengagement

Gesamtbewertung

4,3 /5
(208)
Preis-Leistungs-Verhältnis
4,1/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,1/5

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208 Bewertungen

Cem
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Salesloft für Salesmaschinen!

Bewertet am 29.12.2022

Vorteile

Salesloft hat alles was man für den Kundenkontakt braucht. Besonders die Cadence Funktion ist perfekt und lässt eine ordentliche und sequenzierte Arbeitsweise zu.

Nachteile

Es gibt nichts was fehlt. Keine negativen Punkte

Ami
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Best CRM +!

Bewertet am 26.4.2022

The cadences have made my job so much better, more efficient and keeps me organized. Also, I...

The cadences have made my job so much better, more efficient and keeps me organized. Also, I choose the tasks I want and when, keeps ALL contacts in outreach with little chance to fall through the cracks. Also, tagging is very important to me and very easy. Being able to manage contacts in a mass way is a huge time saver and another one of my favorite features and I use it ALL of the time.

Vorteile

I love almost everything about Salesloft. It is very user friendly, I like the three columns and being able to scroll down one side and still be able to see the other columns. My favorite feature would be the cadences! VERY easy to create and manage, keeps me very organized, which is crucial to me.

Nachteile

Only real complaint is once a task is completed then that contact goes away and there is not (too my knowledge anyway) a way to pull up like most recent contacts etc.

Charlie
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Sales tool EVER!

Bewertet am 10.6.2019

Easily one of the best tools I've used in my professional sales experience. It gives me the ability...

Easily one of the best tools I've used in my professional sales experience. It gives me the ability to maintain all my activity points and due dates in one spot, ensuring no lead goes untouched.

Vorteile

My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless

Nachteile

The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Look elsewhere

Bewertet am 22.10.2018

My company likes SalesLoft for some reason but I've found it to be expensive and buggy. It's...

My company likes SalesLoft for some reason but I've found it to be expensive and buggy. It's generally not fit for purpose and support is generally quite bad.

Vorteile

Having email templates and being able to create cadences can be useful.

Nachteile

More bugs than a low budget apartment in a bad neighborhood
Dialer is bad and slow
calls frequently do not log- Salesforce integration is bad
Got labeled a spammer
Doesn't work well with Outlook/O365
Delay on emails
Certain graphics and text go through poorly/unprofessionally
Attachments frequently don't work/won't go through
Support is very bad
No functionality to pre-list call outcomes to speed up slow dialer
No importance or other buttons on email
The "opened by" functionality isn't smart enough to know if you opened the email or your prospect did
Limited LinkedIn integration
Imports frequently fail and take longer than they should, particularly if from a report rather than lead view

Bharath
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Sales Prospecting Tool

Bewertet am 27.11.2018

Absolutely must to use if you are in sales and marketing. No other tool has better performance when...

Absolutely must to use if you are in sales and marketing. No other tool has better performance when it comes to email deliverability and engagement effectiveness. Since we switched to SalesLoft, we are seeing 3x higher demo requests.

Vorteile

Undoubtedly, the best sales prospecting tool out there in the market. Open rate, click thru rate and response rates are far higher than any other sales prospecting tool. With semi-automated email outreach options, it's quite easy to use and scale as well. Team templates make it easier for everyone to reuse successful email templates.

Nachteile

There is a lot of scope for improvement in terms of reporting and dashboards. It's difficult to track who all opened/clicked a particular email template. Though there is SF integration, it's difficult to make it work accurately.

Antwort von SalesLoft

Hi Bharath, thank you so much for the review! I'd love to chat more about the success you've seen using SalesLoft. If interested, please email me at Katie.Keller@salesloft.com. Cheers!

Sam
Gesamtbewertung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Kundenbetreuung

A great way to optimize your sales outreach

Bewertet am 5.6.2018

Vorteile

Extremely hands off, effective outreach that allows you to maximize output and log information on salesforce with a click of a button. I do like the workflow they have established. I can crank through 100's of calls a day if needed, increase volume of conversations.

Nachteile

Saleloft freezes often, and their internal dialer messes up ALL the time especially when you use a dial by name directory. It gets frustrating that their service also goes down or at least slows down 2 every two weeks.

Jonathan
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Takes My Sales Routine to the Next Level

Bewertet am 10.4.2020

Overall, this product has made my day to day sales life easier and more effective and productive....

Overall, this product has made my day to day sales life easier and more effective and productive. Wouldn't want to work for a comp;any without it now.

Vorteile

Salesloft made my sales life more productive and more proactive than I ever thought it could be. This software gives me insight and data around my sales calls and activities that I never thought about before. I now have more actionable insight around my prospects and more resources readily available to make the mundane tasks of sales less time consuming.

Nachteile

There are very few areas that I think Salesloft needs to improve because it's so cutting edge but I would like for the dial pad functionality to be more effective when interacting with the extensions of the phone system I'm calling into.

Matt
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Two company user

Bewertet am 24.11.2020

Very good, this is the 2nd company that I've utilized Salesloft and I've enjoyed both experiences

Very good, this is the 2nd company that I've utilized Salesloft and I've enjoyed both experiences

Vorteile

Ability to integrate with Salesforce and it makes it easier to prospect by building out templates and cadences.

Nachteile

The data management can get a little messy if you are switching account/contact owners, but the work around is to re-import.

Pat
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Used in many capacities, mostly for campaigns with customers in outside sales.

Bewertet am 9.5.2018

Vorteile

The software is easy to use, and once you get a hang of it you can really speed up communication with customers. My favorite part is you can see the analytics and see who is opening/seen emails, etc.

Nachteile

I wish there was an easier way to set up templates, as well as create recurring templates. Other than that very great!

Caleb
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The only sales tool I use every day

Bewertet am 24.8.2018

It's amazing! I can listen to teammates and hear their calls live, find when my best time to call...

It's amazing! I can listen to teammates and hear their calls live, find when my best time to call is, and monitor my email effectiveness. I also love that cadences take the work out of everything followup related

Vorteile

I love that it puts all the sales info in one pane. All the phone, email, and linkedin SalesNav stuff can be handled in one window.

Nachteile

The new UI for cadences in the right panel. I preferred the old way of listing calls, emails, etc in the right cadence column.

Sanjay
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Save your manual time

Bewertet am 17.12.2021

Best tool for sales tracking

Best tool for sales tracking

Vorteile

The best part is sales automation and analytics. currently they have launched email sentiments which is the coolest feature.

Nachteile

access to create Custom reports can be provided to user.

Andy
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Cadence and Pipeline Tool that Works!

Bewertet am 25.6.2021

Territory representatives and AEs working on pre-opportunity accounts can now employ practical...

Territory representatives and AEs working on pre-opportunity accounts can now employ practical cadence tools. We can make changes to fields in SL (deals) that we previously had to do on different screens in our CRM. SalesLoft makes following up as simple as possible. The project's success hinged on the centralization of data, operations, and management. We were able to complete all of our goals with Salesloft.

Vorteile

In terms of cadence and transaction follow-up, ease of use is important. The ability to see deals from the perspective of management allows for clear transaction intelligence. Salesloft is reliable, has a built-in Gmail integration, and is simple to use throughout the sales process. We've used different sales tools before, but Salesloft is significantly superior and more comprehensive. For SDRs and AEs, we've had to use distinct tools.

Nachteile

Deals is a separate platform that SL has integrated within the technology. Without some of the same metrics and reporting capabilities as Cadence, it doesn't have the same feel. Deals are getting better, and I'm excited about the changes to uniform Cadence and Deals.

Wolf
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Has made my life a lot easier

Bewertet am 14.8.2019

Vorteile

The interface is very intuitive and I love how the dialer is integrated into the lead page.

Nachteile

Call quality is inconsistent. Especially with International calling. A few things could be improved. For example, when modifying a lead, you have to open a whole new window no matter what the change is. When you have logged info and want to see that (phone numbers/emails/etc) you have to go back and forward from edit window to non. Wish you could edit fields while staying on same page.

Also, still lacking texting functionality which has become a vital part of the sales process. We are still paying for Truly solely to be able to text people.

In Betracht gezogene Alternativen

Outreach
Elena
Gesamtbewertung
  • Branche: Sport
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 2.0 /10

Sales Review

Bewertet am 14.4.2022

Vorteile

User ability is high - the layout of the site is easy to find information/content you're looking for. Like the use of "Snippets" vs. "Templates"

Nachteile

Calling features are poor - need to be able to call through salesloft with it accurately importing the call into salesforce and Chorus.

Filter options within a cadence or account are messy and do not pull the information needed.

Jared
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

SalesLoft Review

Bewertet am 16.7.2019

Salesloft is a massive timesaver when prospecting, It enables me to easily send out targeted emails...

Salesloft is a massive timesaver when prospecting, It enables me to easily send out targeted emails and track the progress and interest said emails garner. This is a must have for business development reps.

Vorteile

I really like using Salesloft to send out mass emails to long contact lists, the feature to populate personalized information using specific tags such as First_Name or Company_Name are extremely helpful in making prospecting emails not look like spam. The ability to schedule email blasts is also extremely helpful as are the tracking features to monitor who is opening your emails so you can gauge interest.

Nachteile

The reporting feature of the software is sometimes inaccurate in its reporting of who opened certain emails, and I also have seen issues with its reporting of dates emails were sent especially when it sends that information over to Salesforce, however this integration is extremely useful and saves time.

Brendan
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

One of the best Sales Engagement Platform

Bewertet am 24.1.2022

My overall experience with Salesloft has been great. At first, my network was bad and the call...

My overall experience with Salesloft has been great. At first, my network was bad and the call quality was not great, but the support team helped me and my team and now the calls and network are perfect and everything else is perfect. We have customized most of the automatic rules to meet our needs.

Vorteile

What I love the most about Salesloft is that it makes our Sales activities smooth, easy to manage and track, and provides great automation rules and training for me and my team. We can record all calls, all meetings, and send emails from the same platform, making it easier for me as a Sales Development Rep to focus on revenue-generating activities and automate all the other admin processes.

Nachteile

I think Salesloft can increase its integrations to include other systems that other companies are already using.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

So many features but hard to use

Bewertet am 20.6.2018

Motivation and automation for my team.

Motivation and automation for my team.

Vorteile

We purchased this product just over a year ago and there really is so much you can do. The reporting capabilities are virtually endless. I love the plugs into Slack and Salesforce. We use those daily. It really motivates my team to see who is setting meetings through SalesLoft and when they are being scheduled.

Nachteile

This has been a very heavy lift. Things that would would think are intuitive are not. Changing the time for a cadence step is not as simple as changing the time. We have had to undergo multiple trainings for my team to bring everyone up to speed and training new hires has been difficult. That being said, there is a lot this product can do and will likely become very powerful once everyone gets the hang of it.

Andre
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Old Dog, Learning New Tricks

Bewertet am 16.9.2020

My overall experience has been a learning one, coming from a CRM such as HubSpot which I have like...

My overall experience has been a learning one, coming from a CRM such as HubSpot which I have like several years of usage. But now that I have been using it

Vorteile

I do like the ease of use and I am getting used to it, as well I have looked at other learning tools, (i.e: Youtube)

Nachteile

Just took me some time to get used to a brand new platform, and sometimes there are glitches that happen.

Darko
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

I use it on daily basis as a Sales Engagement platform but some features should be improved.

Bewertet am 5.8.2022

We use it for a few years as a Sales Engagement platform besides Salesforce but sometimes it...

We use it for a few years as a Sales Engagement platform besides Salesforce but sometimes it doesn't work well when we change something in our data. Syncing between Salesforce and Salesloft should be improved.

Vorteile

For me, it works very fast. It is easy to use it. Reporting is very good so I use it to prepare the reports for our sales meetings.

Nachteile

I don't like the way how the syncing between Salesforce and Salesloft works. You can automate syncing for the contacts but you can't for the accounts, so I have to import every single account to Salesloft from Salesforce when we change some data on the accounts.

Paul
Gesamtbewertung
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A Sales Reps Dream Come True

Bewertet am 26.6.2020

I am finding myself constantly finding new ways to build and improve custom cadences to expand my...

I am finding myself constantly finding new ways to build and improve custom cadences to expand my use for categorizing leads into different paths, I am looking forward to the future of building semi automatic cadences to exponentially increase lead generation and closing deals.

Vorteile

I am quite new to using CRM software like Salesloft and it has absolutely amazing for all-in-one lead generation through building and navigating it's cadence systems to it's outband through all the main communication and networking channels with built in integration with multiple platforms.

Nachteile

Some minor problems and integration flaws.

Text formatting is low end compared to microsoft so moving signature tables into salesloft is not seamless and quite limited creating messy formatting.

The VOIP calling regularly gets lagged and distorted needing to regularly close and reopen the browser. Been some problems dialing out to Philippines like after 1 min the call starts to loop.

Exporting and importing from the same list has caused some weird glitches like changing the do not contact status on an entire list that was not set.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

All in one, consolidate your sales and marketing tech stack.

Bewertet am 27.8.2019

Implementation was great, their integration with Salesforce made things a piece of cake.

Implementation was great, their integration with Salesforce made things a piece of cake.

Vorteile

We were able to cut out 3 different softwares and replaced them with one, Salesloft. They have made it simple from a marketing and sales automation standpoint to bring everything into one, centralized location. It integrates well with Salesforce. The team can make calls, start sequences, and follow up with prospects all from Salesloft, it is great.

Nachteile

It came out to be a bit more expensive than the 3 softwares it replaced (combined), but worth paying a bit of a premium.

Clark
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

SalesLoft Review

Bewertet am 13.11.2018

Vorteile

This software integrates extremely well with Google products as well as with SalesForce. It is a great tool for tracking progression and cadences. It also provides internal communication between users of the same company.

Nachteile

I had no issues with this software and would recommend it to anyone working with or related to sales for a company.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

I have used salesloft for just over a year to increase my sales productivity

Bewertet am 26.4.2018

I was able to greatly increase my efficiency and productivity when it was working correctly.

I was able to greatly increase my efficiency and productivity when it was working correctly.

Vorteile

I like how easy it is to bundle and send mass amounts of emails. Much more than I would be able to do manually.

Nachteile

For 3 months I was unable to use the tool. My emails were sending at about 1 out of 10 and I had to keep in constant connection with the Salesloft team to try to find the root of the issue. When it is working it is a great tool, however being unable to use the tool for 3 months was a major setback.

Mayank
Gesamtbewertung
  • Branche: Medienproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Difficult UX

Bewertet am 12.2.2021

The experience has been good, the UI is pretty well organised and hence the ease of use.

The experience has been good, the UI is pretty well organised and hence the ease of use.

Vorteile

Ease of automation in sending the mail. It's very easy to automate cadences and track the different metrics.

Nachteile

It's difficult to integrate videos in the mail. Then, being an email automation tool, it should have a place for suggesting mail body, mail subject, etc due to the vast amount of data they have. They say it's easy to integrate with Salesforce but what happens is you end up going in loops.

Jim
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

All-in-one prospecting, conversation intelligence, and enablement solution

Bewertet am 6.7.2022

Vorteile

Easily integrates with Salesforce for prospecting, account management, and sales enablement. Salesloft Connect extension allows for easy access to CRM and helps organize outreach to prospects. Analyzing metrics of the sales team is easy and efficient.

Nachteile

Not having a 1-to-1 alignment with our CRM and having to import accounts and contacts manually can slow down the sales process at times.