Lusha Erfahrungen

Lusha is a very powerful tool and has a great UX.
It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles.
List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts.
Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually.
Data export/import features are perfectly built and very easy to use.

Pricing is on the higher side.
Sometimes it feeds you with wrong contacts.
Might get air in some cases.

I like the sales enablement features and capabilities
It handles lead generation and capture effortlessly

With Lusha, all has been smooth. No complaints.

Lusha is the most user friendly tool available for Lead Managers, Sales prospecting, Demand generation, Strategic Sales, etc. It's API integration works as charm. The compatibility with various CRM tools is an add on.

Doesn't give desired results many times. Doesn't work as expected a lot of times.

Lusha has provided me a great and accurate results for contact searches, it also has a simple interface so that all users can easily navigate through the tool.

Sometimes it provides the same contact details once the salesforce has been updated, it feels like it searches for the contact information that was previously saved rather than providing correct contact details.

Easy to use, high quality and support quite a lot application.

So far so good. I am satisfy about this product.

Very good for finding Direct dials and emails

Really slow and poor customer service and they also have a problem with the outreach integration that never seems to ger resolved

Ease of use, immediate value and convenience in product for contact info.
Fair pricing.
Technically lusha works well and is easy to activate on LI

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product.
Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost.
New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony.
Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha

If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.

There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

When it offers details with a lot of options.

when the app offers some details but are very outdated and are no longer working

It has a very large no. of user data. You can generate leads using this and can convert them into sales.
By using this task seems easy to fetch emails and contact numbers of decision makers. Automatically connect with the Salesforce CRM. Connect with the API's.

I don't think there is any less feature in this software. It has everything which needs to be in the sales profile.
but they can lower the pricing it looks a little high.

Lusha (when it works) makes your life a bit easier when to comes to data extraction and finding the lead/contact's info (email / phone)

1) if the contact has 2 emails on Lusha one is obviously a spam email (e.g Hotmail) and other one is real then the software isn't smart enough to flag this and write that the person works at hotmail / mircosoft
in other words, it has the ability to differentiate one from the other of a 3 year old

2) the data 50% of the time is wrong and bad, which creates way more work than anything else

3) when exporting the data to a 3rd party tool (e.g Salesloft) the system can't really read the title of the person right "VP of digital transformation " would be saved as VP.
which is pointless

This product helps in giving the contact details for senior/ medium / junior level roles. The best feature is the ease of use and we can report if the contact details are incorrect.

Not major but in indian market usually the contact details are wrong for common names eg Amit gupta number would be some other amit gupta who might not be from the same industry.

Easy to use, easy to use, easy to use, easy to use

Out of date data... most searches deliver about 40 - 50 % incorrect leads. Doesn't even align with its own data source...Linked in is more accurate and current.

Sometimes gives you the right information and email format. It's easy to use and works on most people you see on LinkedIn. It seems slow on LinkedIn RPS but not sure that's true 100% of the time.

Most of the time the phone numbers are incorrect and they are, in fact, for a persons former company or employer (meaning you get shouted at for being the 100000th person to call that number recently) or are for their switchboard (which is hard to justify costing a credit if you're pumping out readily available information which I could find for free in a click of a button). Sometimes the emails are wrong, not all of the time, but are usually easy to correct by looking at a sample population of similar people at the same company.

The best part about this software is if I am finding a UHNI lead (Britishers, South Africans, Australians) in Saudi Arabia and they do not have a Saudi mobile number on Lusha, but it has their resident number.

There is no such concern, but sometimes the dashboard misbehaves. but rest is perfect

None. The tool came with so much promise and we had high expectations. But has left us dissapointed.

The tool came with rave reviews and recommendations - either these are all fake or the tool has become disastrously bad recently.

A real shame, and would advise against purchasing this tool as the customer service is extremely poor too.

Recommend other tools such as Swordfish.

It's ease of use and its integration with LinkedIn as well as Salesforce

It isn't accurate a lot of times. When a contact moves roles and companies it either doesn't always capture the info or doesn't tell the user the contact details (especially contact numbers are for the old company). If this feature gets added it will be very helpful .

Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.

It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.