Lightyear Erfahrungen

Coming from the paper world of Accounting to Lightyear has transformed the business and the happiness of the staff in the accounting team. The ability for invoices to be automatically coded, digitally stored and approved through an online platform is truly excellent.
The implementation team at Lightyear were fantastic, leaving no stone unturned and a special shout out to [SENSITIVE CONTENT HIDDEN] who was instrumental in the process from start to finish. Well done Lightyear team

There is not much to dislike about this product. When implementing, there was no Purchase Order function however this is now a new feature on Lightyear so very impressed with the speed to get this up and running with more to come :-)

Integrates seamlessly and easily with Xero - our accounting software

The option for single, double or exec approval process within Lightyear - meaning bills can be directly exported to the payment tab in Xero rather than draft.

Ability to file statements within the software - very handy with suppliers that send multiple dkts then ask you to pay on a statement

Minor wish list item:The archive tab for completed bills would be handier to search if located on the horizontal tab area where reviews, approvals are shown - rather than only accessible from the left-hand menu bar.

Ease of use and reduction in time approving invoices

Lack of interaction with purchase orders

- So easy to use
- Effortless
- Easy to integrate to accounting software
- Easy to identify working streams via approval tabs
- Easy to find old invoices

- Nothing ! It is such a good platform. Highly recommend.

Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off.
Search functionality is helpful and shows which stage of the process each invoice is at - search results can be exported.
The audit trails and notes show full history of the life of the invoice and save a lot of external communication and queries.
Implementation was easy after the demonstrations given to us by [SENSITIVE CONTENT] who took the time to understand what we wanted (which was a little bit out of the ordinary!) and configure the settings accordingly. We gained confidence in Lightyear through the demonstration/training process and the additional webinars.

Looking forward to enhancements to the mobile app to allow more functionality while on site.

I like how user friendly this software is and if I am ever stuck then support is always available. I have been able to save a lot of time and train a few interns with Lightyear. Being able to access old invoices in the online archive is great too. The statement reconciliation process has finally allowed me to go completely paperless which makes my work more accurate.

At times syncing with Netsuite lags so it takes a bit longer to sync.

The ease of use is exceptional and has made the implementation easy for our organisation. End users have said how much they love the product and all our admin teams and managers have embraced the change which is fantastic. It means that the finance team now have full visibility of where there are backlogs in invoices being sent in for payment which helps when suppliers have queries. The audit trail and approval listing is fantastic.

It may have helped to get some more feedback from a similar organisation on how they adapted their processes to fit in with Lightyear but the Lightyear team is very helpful and patient so we got up to speed quickly .

If I have to choose just one favourite thing about lightyear it would be the mapping which saves me so much time, however, I continue to find benefits of this product all the time. From all the automations, to the viewable history, through to the supportive team. I could go on and on

I love this product for my use, however I am not sure if the department heads/authorisers of the invoices see all the detail I would like them to be checking/confirming as we use job codes as well as ledgers codes.

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

1) End user friendly.
2)The integrity of the data being exported to the accounting software is great.
3) Very helpful support team, always answer queries quickly.

Feature enhancement - any supplier cards created in lightyear can be automatically created in the accounting systems.

This is the only product I've been able to find where it can map what's on an invoice and has an approval process built-in. Also no requirement to have PO's which a lot of similar products use.

At first, I couldn't work out how to use it but after a quick demo, it was very easy to use.

The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business.
Another strong point from Lightyear is their support. You usually gets a response on the same day.

Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive.

Streamlined our processes and added features of line mapping, statement mapping, price matching

that when you log into the app on mobile devise you have to re-enter the password every tiem

I love that all my actions can be taken out in one place - it's stores/archives all information received and is easily searched upon.

I would like to see an option to archive 'Service Reports' - it's not always just invoices and statements that come through but often a 'supporting' document that I don't like to delete.

The ease of use. We have varying levels of computer literacy across the group, and I haven't had any complaints or confusion about the product.

some times the mapping/mapping requests can cause delays in processing.
though this would be a problem in any like system.

This software does things that other software could not offer us and was not as user friendly

Once the software was set up correctly the we saved 12-20 hours a week

General I am very happy with Lightyear and no negitives

The ease of use, and the multi-level permissions. I run three companies using one software.

every time I find something I don't like customer service solve it within minutes - they have figured workarounds for all the work we complete

This is the simplest software we know. It just works. Chefs approve food bills, Marketing Managers approve marketing bills etc. Data extraction and approvals workflow in one. Plus the price-checker means we don't get overcharged. Love it. Local support. Easy setup. Would highly recommend.

none to be honest. This does more than anything in market, at a similar price.

The ease of set up and use and ability to export automatically to Xero.

Very little. Initially in the change from Invitbox to Lightyear there were some issues but they have been quickly resolved and in fact Lightyear just gets better and better.

This is so beneficial for our purchase invoices. Saves so much entry work. Customer service is fast on chat and if need be the issue can be discussed over the phone. Which I find most useful. Customer service always helpful and will fix up the problem via joining your screen if needed

Credit expiry is not warned when it is coming to an expiry point.

It took all manual inputting invoices and reconciliation to statements away saving huge amount of time, was 100% accurate taking away human error, provided great audit trail and reporting, clear lines of authorisation of invoces.

There were no obvious cons that we could see

Layered and tiered approval process
Simple and easy to use, very user friendly
PDF recognition
Progressive software company that looks to continue to develop its product

Speed of software can be improved
Can improve on recognition of other file formats

- Duplicate filtering
- Xero Intergration
- Automated Coding & Mapping
- Statement reconciliation
- Flagging of GST or amounts that may require reviewing if the coding does not match the PDF

I would love to see other forms of purchase bills/receipts accepted in future updates

The best feature is the direct integration with our Oracle NetSuite which has enable the team to save a lot of time printing, posting, and filing paper invoices.

Nothing of note - integration was a success and really well supported by the Lightyear team, and they also support closely with any queries as we use the software on a daily basis.

the ease of processing prevention of invoice duplication importing to software with full description details

there not really anything I did not like