Lightyear Erfahrungen
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158 Bewertungen
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Accounts Payable made easy
Bewertet am 24.3.2021
Just Fantastic....great product...great team :-)
Just Fantastic....great product...great team :-)
Vorteile
Coming from the paper world of Accounting to Lightyear has transformed the business and the happiness of the staff in the accounting team. The ability for invoices to be automatically coded, digitally stored and approved through an online platform is truly excellent.
The implementation team at Lightyear were fantastic, leaving no stone unturned and a special shout out to [SENSITIVE CONTENT HIDDEN] who was instrumental in the process from start to finish. Well done Lightyear team
Nachteile
There is not much to dislike about this product. When implementing, there was no Purchase Order function however this is now a new feature on Lightyear so very impressed with the speed to get this up and running with more to come :-)
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
This software took away our headaches with accounts payable
Bewertet am 27.5.2020
We love using Lightyear. It provides a fast, smooth process for auto processing and two-step...
We love using Lightyear. It provides a fast, smooth process for auto processing and two-step approval. This saves us time and gives us the control process we need with administration staff checking mapping and accounts along with Directors approving the bill for payment; all before getting exported to Xero.
Customer support is helpful and timely , especially during the set-up process.
Vorteile
Integrates seamlessly and easily with Xero - our accounting software
The option for single, double or exec approval process within Lightyear - meaning bills can be directly exported to the payment tab in Xero rather than draft.
Ability to file statements within the software - very handy with suppliers that send multiple dkts then ask you to pay on a statement
Nachteile
Minor wish list item:The archive tab for completed bills would be handier to search if located on the horizontal tab area where reviews, approvals are shown - rather than only accessible from the left-hand menu bar.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
AP via LY and integration to MYOB
Bewertet am 19.3.2024
Vorteile
Mapping allows automated billing preparation which saves time.
Duplicates are traceable in high volume bill runs.
Processing times are reduced and less paperwork.
Nachteile
Can be a slow connection on the odd occasion.
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great solution for a medium sized enterprise
Bewertet am 4.1.2023
Lightyear has proved to be a great value entry point to accounts payable automation. The team at...
Lightyear has proved to be a great value entry point to accounts payable automation. The team at Lightyear were really helpful getting us setup and used to the system and ongoing support for new supplier setups and invoice layouts is very prompt. The system continues to be developed and has some limitations, but for the money you pay, it is a great value product.
Vorteile
The system is simple and handles the basics well such as invoice coding and linear approval workflows.Bank account detail changes, duplicate invoice flagging and statement reconciliation are also very clear and useful.The support team both for implementation and ongoing support are responsive and effective.
Nachteile
The approval workflow for invoices is at the individual supplier level so you can't create an approval chain for a department and attach a group of suppliers to that department. Each supplier is configured individually.
In Betracht gezogene Alternativen
SAP ConcurGründe für den Wechsel zu Lightyear
Value for moneySpeed and ease of implementation- Branche: Gastgewerbe
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Invoice System I have ever used
Bewertet am 26.5.2020
Very positive.
Very positive.
Vorteile
- So easy to use
- Effortless
- Easy to integrate to accounting software
- Easy to identify working streams via approval tabs
- Easy to find old invoices
Nachteile
- Nothing ! It is such a good platform. Highly recommend.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Lightyear has made my working life much easier
Bewertet am 9.2.2024
Dealing with Lightyear and their staff is an amazing experience. The programs works well and the...
Dealing with Lightyear and their staff is an amazing experience. The programs works well and the support staff are fantastic
Vorteile
Lightyear simplifies data entry of our invoices by saving us a massive amount of time and paper
Nachteile
When we export invoices into a csv file to upload into our accounting package, some of the invoices in the csv file do not match the value of the invoice in Lightyear. It's usually only a few cents but I need to cross check every invoice each time I export all csv files against Lightyear.
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best software
Bewertet am 8.1.2024
Exceptional, the best software that I have worked with over the years.
Exceptional, the best software that I have worked with over the years.
Vorteile
The implementation of the system was easy with excellent support from the team. It is very user friendly, all approvers have started using it without additional training as it is so straightforward. Processing invoices with Lightyear is super easy and using the system finally allowed us to go totally paperless.
Nachteile
There is no downside of the system, I cannot mention anything negative about it.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great service
Bewertet am 15.3.2024
Vorteile
“Great experience with Lightyear so far, extremely helpful software that saved me heaps of time and paper.
Very user friendly and easy to communicate with the rest of out team.
Support is very knowledgeable and quick in reply.
Highly recommended to all business.”
Nachteile
“There is not downside with the software. Surely there will constant updates and look forward for it”
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Lightyear made procure to pay accessible to SME without the cost of ERP
Bewertet am 21.3.2024
Very quick and easy to implement and integrate to myob
Very quick and easy to implement and integrate to myob
Vorteile
Time saving
Store Invoicing
Approval workflow
Nachteile
Bulk PO process will need improved. 3 way match is bit tedious
- Branche: Gastgewerbe
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The best product for hospitality industry
Bewertet am 19.3.2024
Vorteile
The program is easy to learn and explain to other non-finance people to use. It offers the best customer support which is very friendly and fast-reacted to any issues arise.
Nachteile
The best integration with XERO and BEPOZ.
- Branche: Buchhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great AP tool for your business
Bewertet am 11.5.2020
User friendly platform, great support and an outstanding approval options. I recommend Lightyear to...
User friendly platform, great support and an outstanding approval options. I recommend Lightyear to all my clients, specially the ones that requires a complex approval process before the bill is imported to the accounting system.
Vorteile
The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business.
Another strong point from Lightyear is their support. You usually gets a response on the same day.
Nachteile
Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive.
Gründe für den Wechsel zu Lightyear
Due to their approval options.Antwort von Lightyear
Many thanks for the review. Glad to hear that the approvals are making your life easier.
- Branche: Gastgewerbe
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Accounts Payable Game Changer
Bewertet am 1.6.2020
Kudos to Team Lightyear for delivering a full range Accounts Payable solution in a simple and...
Kudos to Team Lightyear for delivering a full range Accounts Payable solution in a simple and effective package. After researching a number of similar products, we implemented Lightyear over a year ago and it has transformed the way we manage our suppliers across all business divisions. Automation ensures integrity of data flows and authorisations through all our core systems and provides a comprehensive audit trail for every document - from when it was received from the supplier, across every interaction and through to our accounting system. Data processing time has halved and all users can source information directly through the simple online document storage feature.
Implementation was seamless and the team managed to deliver the entire product remotely and in record time. Support is strong and fast, and I love seeing continued enhancements and new features in the software. I recommend Lighyear to my peers often - a great solution for any business.
Vorteile
Simplicity - easy for non-finance users to navigate
Clear audit trail on all interactions with documentation
Very cost efficient
Nachteile
I would like to see a bounced email feature when a supplier directs their invoice to a slightly incorrect email address - as far as I can see, if the Lightyear email address is incorrect, neither the supplier or the receiving entity is aware
- Branche: Buchhaltung
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
A really good accounts payable software.
Bewertet am 1.8.2022
I really like how user friendly this software is. It helps me be more productive and I understand...
I really like how user friendly this software is. It helps me be more productive and I understand it enough now that I can easily introduce interns to it. Being able to integrate with different accounting software is a bonus and a real time saver. I also really enjoy going paperless so my work is accurate and there are no lost documents. I would like for Lightyear to work on the lag when integrating but other than that I would definitely recommend this software.
Vorteile
I like how user friendly this software is and if I am ever stuck then support is always available. I have been able to save a lot of time and train a few interns with Lightyear. Being able to access old invoices in the online archive is great too. The statement reconciliation process has finally allowed me to go completely paperless which makes my work more accurate.
Nachteile
At times syncing with Netsuite lags so it takes a bit longer to sync.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Outstanding Product
Bewertet am 25.3.2021
We've been using LightYear for 8 months now. We process 1200 AP bills per month and have found the...
We've been using LightYear for 8 months now. We process 1200 AP bills per month and have found the software to be easy to use, accurate and bug-free. Initial training and implementation was a breeze and we were up and running in a very short time which was excellent. I highly recommend LightYear!
Vorteile
Easy to use, easy and fast to implement, seamless integration with Xero, outstanding product support and customer service
Nachteile
We'd like to be able to integrate LightYear with other tools in our stack which is not yet available however the team have assured me this will become available in the not too distant future
In Betracht gezogene Alternativen
Dext PrepareWarum Lightyear gewählt wurde
Switched accounting system to XeroGründe für den Wechsel zu Lightyear
LightYear is a much higher quality product- Branche: Gastgewerbe
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Lightyears Ahead!
Bewertet am 27.5.2020
Very happy with Lightyear and the efficiencies in processing up to 500 invoices per week in our...
Very happy with Lightyear and the efficiencies in processing up to 500 invoices per week in our various businesses. Even when we switched to Microsoft Dynamics (ERP system) Because it is so user friendly I was able to customise the export format with little fuss.
Support have always been very helpful, from our migration (Invitbox to Lightyear) and any queries that our team have. We have developed a really good relationship with the team.
It continues to work very well for our operations, I wouldn't consider changing and have no hesitations in recommending the product.
Vorteile
The ease of use. We have varying levels of computer literacy across the group, and I haven't had any complaints or confusion about the product.
Nachteile
some times the mapping/mapping requests can cause delays in processing.
though this would be a problem in any like system.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
EXCELLENT SERVICE
Bewertet am 25.5.2020
Very pleased with level customer service and support
Very pleased with level customer service and support
Vorteile
This software does things that other software could not offer us and was not as user friendly
Once the software was set up correctly the we saved 12-20 hours a week
Nachteile
General I am very happy with Lightyear and no negitives
In Betracht gezogene Alternativen
XeroGründe für den Wechsel zu Lightyear
Service and ability to do what we neededAntwort von Lightyear
Many thanks for the review. Great to hear that you are saving so much time every week.
- Branche: Buchhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Stop searching this is the product for you
Bewertet am 26.5.2020
We have been with them since the start - and I find it exciting to see the new developments, and...
We have been with them since the start - and I find it exciting to see the new developments, and love the innovation of the team. It has made my workload smaller and aided me in finding invoices that would have long been lost had it not been for lightyear search options.
Vorteile
The ease of use, and the multi-level permissions. I run three companies using one software.
Nachteile
every time I find something I don't like customer service solve it within minutes - they have figured workarounds for all the work we complete
Antwort von Lightyear
Many thanks for taking the time to write us a review. Great to hear our customer service team is going beyond your expectations.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
AP Automation tool ideally suited for SMEs
Bewertet am 12.2.2020
Implementing Lightyear was tricky initially as the software did not have existing integration with...
Implementing Lightyear was tricky initially as the software did not have existing integration with SAP. That's something we had to figure out however the team at Lightyear gave us ample opportunity and support even during the trial phase. Would like to specially mention about [SENSITIVE CONTENT HIDDEN], our account manager. She is a customer service champ.
Vorteile
The product gives you good value for money. Its easy to use and implement with excellent customer support.
Nachteile
Still early days for the software when it comes to integrating with SAP. Would have liked an API that integrates with SAP too. Best works for Xero, MYOB and other finance platforms.
Gründe für den Wechsel zu Lightyear
Better value for money.Antwort von Lightyear
Many thanks for the review Ankur. We are always developing the platform but we will pass on your feedback to the development team. Great to hear the support team have been able to get everything sorted for you in the meantime.
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to use, time saving, cost effective product!!!
Bewertet am 24.10.2022
Lightyear saves so much time and paperwork which I find so helpful, and to top it off, if I ever...
Lightyear saves so much time and paperwork which I find so helpful, and to top it off, if I ever get stuck, they are readily available and willing to assist.
Vorteile
If I have to choose just one favourite thing about lightyear it would be the mapping which saves me so much time, however, I continue to find benefits of this product all the time. From all the automations, to the viewable history, through to the supportive team. I could go on and on
Nachteile
I love this product for my use, however I am not sure if the department heads/authorisers of the invoices see all the detail I would like them to be checking/confirming as we use job codes as well as ledgers codes.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Lightyear
Bewertet am 15.6.2023
My overall experience has been favourable. The initial scoping of our requirements to implementation...
My overall experience has been favourable. The initial scoping of our requirements to implementation and set up was a very smooth process. The system is easy to use with a very good help and support on hand if required.
Vorteile
The functionality allows automatic capture and coding of purchase invoices. This enables invoice processing and approval to be made in an efficient and effective way without the need to key in the invoice details.
Nachteile
It would be good to have some service or item codes under service bills which we could use to cover withholding tax
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fantastic Product
Bewertet am 16.4.2020
Lightyear saves hours of data entry, allows for multi-level approvals throughout a company and...
Lightyear saves hours of data entry, allows for multi-level approvals throughout a company and exports seamlessly with Xero.
Vorteile
The ease of set up and use and ability to export automatically to Xero.
Nachteile
Very little. Initially in the change from Invitbox to Lightyear there were some issues but they have been quickly resolved and in fact Lightyear just gets better and better.
Antwort von Lightyear
Many thanks for the review Nance. Great to hear how much you are loving Lightyear!!
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A Great Time Saving Product
Bewertet am 25.5.2020
Timesaving, easy for suppliers to have ONE contact email so if staff move on, the 'lost invoice'...
Timesaving, easy for suppliers to have ONE contact email so if staff move on, the 'lost invoice' becomes a thing of the past, friendly support staff, great user friendly interface.
Vorteile
Ability to login from anywhere, searchability and storage of invoices (great for looking up contact or invoice information from years ago), approval process is recorded by user.
Nachteile
A few little bugs here and there but always resolved with a sense of urgency.
Antwort von Lightyear
Many thanks for your review. Glad to hear Lightyear is helping you to work remotely.
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
user friendly
Bewertet am 5.8.2020
Vorteile
The product is easy to use because you can navigate through what you need to in order to accomplish your daily tasks. My administrators are well informed and can help me with any issue that arises.
Nachteile
The only issues I have typically arise from the integration of Toyota with the software. Toyota has an issue then I am unable to complete certain tasks inside Lightyear.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Moving to Lightyear was the best decision we ever made
Bewertet am 4.7.2022
The team at Lightyear are exceptional. Everyone from the onboarding team through to the support...
The team at Lightyear are exceptional. Everyone from the onboarding team through to the support team were and are amazing to deal. I cannot speak highly enough of the services they provide, particularly [SENSITIVE CONTENT] who provided onboarding, training and facilitated the best implementation process I have ever experienced.
Vorteile
Lightyear has completely transformed the whole business and made life so incredibly easy. From the transparency of data extraction and approval process through to the electronic filing this system is truly brilliant. I cannot recommend it enough.
Nachteile
I really can't think of any cons. If there is a feature that is missing, the development team appears to take on board suggestions to incorporate it into the next update and they appear to regularly update and upgrade features.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
New User
Bewertet am 22.8.2023
The automation of the majority of our invoice entry has been wonderful.
The automation of the majority of our invoice entry has been wonderful.
Vorteile
After the initial set up of LightYear and suppliers, we noticed the time savings immediately. I love that I can live chat with a LightYear Staff member whenever I am having trouble with something. They give me mini lessons each time I ask a question, are helpful and have a sense of humor! We have still not implemented all the features the product has to offer, but we are off to a good start.
Nachteile
It was a bit slow to set up and I did require assistance to work out the best way forward for our organization's requirements, however, the assistance received was wonderful.