Conexiom

Dokumentenautomatisierungstool für Herstellerbetriebe und Händler

Gesamtbewertung

4,7 /5
(44)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,5/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,7/5

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44 Bewertungen

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great product, saves us time and money!

Bewertet am 17.2.2023

Great experience and great people. They save us a lot of money, and they are very helpful in...

Great experience and great people. They save us a lot of money, and they are very helpful in helping to identify ways to improve automation. The relationship is mutually beneficial, and the more Conexiom we are able to use in our company, the more money we'll save.

Vorteile

I like the ease of use, compatibility with email and various ways the system is able to interact with our system. The reporting is also very nice and allows me to track our progress with order automation.

Nachteile

The process of setting up, testing, and making a customer go live can be difficult. There seems to be a little bit of disconnect between the programmers, and the account manager. I hope they figure out how to bridge this gap soon.

In Betracht gezogene Alternativen

Esker

Gründe für den Wechsel zu Conexiom

Conexiom provided a better value.
Alex
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Conexiom for Esker Replacement

Bewertet am 2.10.2020

Overall, the experience has been positive. We've seen a marked improvement in both cycle time for...

Overall, the experience has been positive. We've seen a marked improvement in both cycle time for order processing and order entry error rates. This has translated into an improved customer experience.

Vorteile

The integration with SAP is solid and a huge benefit. It slotted in well with our processes and has improved our order entry time greatly. The functionality also helps identify order discrepancies that are easily identified to help reduce errors and has a benefit to the overall order to cash cycle.

In addition, the support we received from the team at Conexiom during and following the deployment of the software has been excellent.

Nachteile

Potential improvements to API functionality (lookup of SAP tables in certain fields etc) would be a benefit. Also, the ability to check against SAP for address fields for account determination would be great.

In Betracht gezogene Alternativen

Esker

Warum Conexiom gewählt wurde

Our version of Esker was obsolete and the internal server we were running it on was struggling. The support and up-keep costs were increasing as the platform became unreliable

Zuvor genutzte Software

Esker

Gründe für den Wechsel zu Conexiom

Conexiom had better SAP integration and functionality compared to others we looked at
Sherri
Gesamtbewertung
  • Branche: Kunststoffe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Order Entry

Bewertet am 11.10.2023

It is working better each day for me when sending to Conexiom to enter orders for me as I am in...

It is working better each day for me when sending to Conexiom to enter orders for me as I am in meetings and would not otherwise have time in the day to enter the orders I am getting.

Vorteile

On a really busy day I send orders to Conexiom and I know it is done no worries.

Nachteile

mapping with older orders and sometimes I needed more mapping of a PO, and it was timely

Mateo
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best program for automated order-entry.

Bewertet am 9.11.2023

Vorteile

It is user-friendly, accurate, simplifies work, allows more time to perform other important and urgent tasks.

Nachteile

I can't think of anything I like least about Conexiom.

John
Gesamtbewertung
  • Branche: Geschäftsbedarf & -einrichtung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Excellent Value for the Money

Bewertet am 1.10.2020

Overall, the experience has been wonderful. We're able to process sales orders faster, with fewer...

Overall, the experience has been wonderful. We're able to process sales orders faster, with fewer errors, reducing our labor and RMA costs associated with manual data entry.

Vorteile

The using the service, we were able to reduce the number of sales orders that had to be manually entered by half.

The service itself has been extremely reliable. We haven't had many issues with downtime and the communication from Conexiom has been great.

Nachteile

The customer portal could stand a few more features.

It would be nice to see a listing of all documents processed in one pane. Instead, we have to look at documents on a per customer or per vendor basis.

In Betracht gezogene Alternativen

DocStar ECM

Gründe für den Wechsel zu Conexiom

Value and time to see a return on investment. We saw a full ROI in under a year.
John
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Conexiom Review

Bewertet am 1.10.2020

Conexiom is on of our strongest third party digital partners that is customer facing. We love...

Conexiom is on of our strongest third party digital partners that is customer facing. We love working with [SENSITIVE CONTENT HIDDEN]. They play the largest part in making our business what it's become.

Vorteile

The best part of the software is it's functionality but that is only realized because of the people that have helped us develop solutions that meet our customers expectations over the years. Without the individuals on our account and their deep knowledge of our business needs and their ability to translate that into meaningful code, I'm not sure we would use this service for as many things as we do.

Nachteile

The cost is probably the most challenging item. It can also be difficult to manage the change management aspects of adjusting data entry personnel to this new way of doing things.

Jessica
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Conexiom

Bewertet am 17.4.2023

GREAT! All of the team members have been SO helpful when it comes to customizing the logic to match...

GREAT! All of the team members have been SO helpful when it comes to customizing the logic to match what a REAL CSR would do!

Vorteile

Reducing order entry errors. I enjoyed the peace of mind it gave with reading the document exactly to what the customer needed.

Nachteile

That it doesn't adapt to different style of documents. Sometimes a customer will place a PDF order, and another time they might place an excel file. It doesn't happen often, but we did have one account that had different layouts and we had to decide to make 2 accts or change the customer.

Yong
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great software to automate your order without programing

Bewertet am 2.4.2021

the software could improve company overall automation level, and we are implementing stage 2 now.

the software could improve company overall automation level, and we are implementing stage 2 now.

Vorteile

Easy to use, easy to deploying, flexible to change the logic. We used on PO, Invoice, Order confirmation, etc.

Nachteile

Not software itself, but we internally inside rep has adoption issue, and we are fixing this.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great tool for structuring data

Bewertet am 7.10.2020

Conexiom has helped us take unstructured POs from our customers and structure them into a format...

Conexiom has helped us take unstructured POs from our customers and structure them into a format readable by our XML import process. We have automated thousands of orders, but we've not reached the top of our opportunity. The support provided by their account reps, customer success teams, and mapping support is phenomenal.

Vorteile

Conexiom's ability to accommodate complex logic alongside their AI/ML technologies allows the users to build a solution to fit their needs.

Nachteile

Conexiom's portal is basic and limited. A user cannot have multiple portal logins open at the same time, which causes problems when needing to multi-task within the portal.

Joe
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Conexiom Order Automation

Bewertet am 17.2.2022

Our overall experience with Conexiom has been very positive. They are a valued partner.

Our overall experience with Conexiom has been very positive. They are a valued partner.

Vorteile

Conexiom allowed us to automate data entry required for order entry, helping evolve our sales function from order takers to order makers.

Nachteile

I would like to see better reporting, and the system struggles if the customer changes their behavior (e.g. how they enter the address on their PO).

Triza
Gesamtbewertung
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Conexiom - Ease of Doing Business

Bewertet am 7.4.2021

My Sales person was extremely helpful in getting me face time with developers for investigating...

My Sales person was extremely helpful in getting me face time with developers for investigating other uses for Conexiom. The overall experience is excellent because they listen and are patient with the users.

Vorteile

I like that Conexiom is customizable and flexible meeting my customer needs to send orders via PDF, MS Excel or PDF. It is very easy to work with the technical team to get results and setup new accounts with the mapping templates. I have trained several of my staff to be independent in setting up accounts. It allows us to spend time doing customer care instead of order entry!

Nachteile

I think that there are aspects of other offerings such as Direct Connect that still need a lot of work. It is an area that I am interested in, but need more research to find the right portal customer/platform to use it.

Craig
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great solution!

Bewertet am 13.10.2020

Vorteile

Conexiom is a powerful service for order automation with our company. Conexiom supports all aspects of integration, creation of mapping strategies, and continues to expand the options available to us.

Their continued development and growth in solutions supporting our business objectives firmly establishes Conexiom as a partner in our business.

Nachteile

Reporting is a challenge, however, it will take both of our companies and a third party to reach solution. I know Conexium will be ready when we are.

Debbie
Gesamtbewertung
  • Branche: Industrieautomation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great tool when you get consistent data from your vendor!

Bewertet am 5.4.2021

Conexiom makes it so much easier to process vendor SPAs. It has been a tremendous help when...

Conexiom makes it so much easier to process vendor SPAs. It has been a tremendous help when onboarding new team members.

Vorteile

When submitting files to Conexiom to process they are returned in a matter of minutes. Making mapping changes is very simple. The monthly reports are great for keeping an eye on usage and team member compliance.

Nachteile

The hardest part was the setup of the various vendors. However, one you set them up there is no maintenance unless the vendor changes the file format..

Ben
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Conexiom

Bewertet am 2.10.2020

We automate and customize our customers interaction with our business. Its a win for everyone.

We automate and customize our customers interaction with our business. Its a win for everyone.

Vorteile

Automating a manual processes. Customers can submit purchase orders to our group and they are automatically converted to an order. It's a huge time savings!

Nachteile

I wish there were an easier way to communicate with the mapping team when something isn't right. We currently update the mapping in the portal, which is fine. It would be nice to have a to have more 2 way communication.

Mike
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Werner Conexiom Experience

Bewertet am 2.4.2021

Overall experience has bee phenomenal. We are using Conexiom for PO processing, AP Invoice...

Overall experience has bee phenomenal. We are using Conexiom for PO processing, AP Invoice processing and SPA processing.

Vorteile

Onboarded 100+ customers in just under three months. Productivity gains saved hiring three people in customer service. Integration was easy to Eclipse. Customer support was fantastic.

Nachteile

Mapping SPA's was very difficult compared to mapping PO and AP invoices. So many different formats and specifics needs for SPA's made it difficult.

Cesar
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Ideal tool to increase the digital footprint in a company

Bewertet am 5.10.2020

It was harder at the beginning as we were onboarding many customers on Conexiom platform and the...

It was harder at the beginning as we were onboarding many customers on Conexiom platform and the Conexiom (the company) had limited resources to keep up the same pace. As far as the company settled properly across Europe, the problem was solved

Vorteile

Strong technology to automate the O2C process through SFA process using text files

Nachteile

Weak OCR capabilities as the platform failed many times mapping JPEG files for instance

Craig
Gesamtbewertung
  • Branche: Industrieautomation
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Conexiom - order entry automation

Bewertet am 18.1.2023

There was a need for automation of data entry of our customer PO's into order management. This has...

There was a need for automation of data entry of our customer PO's into order management. This has replace most of our order entry and we are continuing to work towards adding more partners onto the platform.

Vorteile

The ability to view alerts for amending PO's, accepting them, or rejecting all together. The dedicated 2 week sprint for on-boarding!

Nachteile

Initial on-boarding model was not effective, but has since been corrected and a new on-boarding or sprint methodology has been implemented that works great!

Nate
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Thank you Conexiom for your product!

Bewertet am 2.4.2021

One word: Excellent!

One word: Excellent!

Vorteile

We use Conexiom for the purpose of automating PO entry and it works like a charm and the people at Conexiom have been and are a pleasure to work with.

Nachteile

I think the UI has some improvements yet but as most of their program runs in the background it doesn't matter as much as it would in other software.

Park
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Review for Conexiom

Bewertet am 12.4.2021

We utilize Conexiom to save time processing customer orders, especially when po has more than 10...

We utilize Conexiom to save time processing customer orders, especially when po has more than 10 line items we can save so much time !

Vorteile

Conexiom can minimize human errors like typos.
You can save time on processing multiple orders from the same customer.
Save time!

Nachteile

It takes time to process mapping requests, because it has to be done manually.

Jenny
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product and company

Bewertet am 1.10.2020

We have started an AP automation program with Conexiom and are working with them as an early...

We have started an AP automation program with Conexiom and are working with them as an early adopter of a new part of the product, I have found them easy to work with, responsive to our needs and able to work with us to make sure we are able to fulfil our business need fully

Vorteile

The product has been simple to integrate into our ERP, new integrations are quick to implement and well supported by Conexiom

Nachteile

I don't work with the product day to day but my team haven't raised any areas of the product that cause particular issues

Rodney
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Long Time User

Bewertet am 18.11.2020

Our company has been using Conexiom to convert customer purchase orders to X12 EDI documents for...

Our company has been using Conexiom to convert customer purchase orders to X12 EDI documents for years. The product meets our needs very well. Customer support has been very responsive and good to work with.

Vorteile

Very good product with very good customer support.

Nachteile

There are no cons that I can think of.

Steven
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Automation for Order Acknowledgements and Accounts Payable

Bewertet am 14.11.2022

Overall our experience with Conexiom is all positive. We had difficulties initially with the...

Overall our experience with Conexiom is all positive. We had difficulties initially with the implementation team assigned to our project. We shared our concerns with the Conexiom team and the issues were resolved quickly.

Vorteile

The AI learning feature is impressive. Once we have "taught" the software to discern key data points on the forms, the upload directly to our ERP is seamless.

Nachteile

The expense. The automation definitely reduces labor, but we've not achieved a significant ROI greater than the implementation and subscription expense.

JEFFREY
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Good software - Outstanding people

Bewertet am 2.4.2021

No problems.

No problems.

Vorteile

Versatility and breadth of options. The company never said the won't do anything - they said we will look into it.

Nachteile

I would like onboarding and maintenance offered as low cost extra.

Phillip
Gesamtbewertung
  • Branche: Lagerung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Value Added

Bewertet am 1.10.2020

Very helpful

Very helpful

Vorteile

Very easy to use. Customizable for each of our customers

Nachteile

Sometimes response time is longer than you might want in a specific situation.

Jeannette
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Revelation

Bewertet am 19.1.2023

Our business has been growing and so has the paperwork. We have manually printed out invoices,...

Our business has been growing and so has the paperwork. We have manually printed out invoices, written term dates and entered all the data into our ERP. Conexiom has been a light at the end of the tunnel. Not only do our major vendor invoices flow directly to our ERP, processing customer tickets is quicker as well. In a couple of days, we have saved our AP team several hours. Wonderful support team to go along side a fantastic product

Vorteile

Once our connections were in place, testing was a process that was clear to follow. Our implementation manager [sensitive content hidden] was fabulous and ready to guide and answer questions.

Nachteile

My technical experience was limited when we started this process. At first, I was very intimidated by the technical aspects. [sensitive content hidden] was very patient and made sure that mapping and other areas we were not familiar became clear for our implementation team.