Conexiom Erfahrungen

It is user-friendly, accurate, simplifies work, allows more time to perform other important and urgent tasks.

I can't think of anything I like least about Conexiom.

On a really busy day I send orders to Conexiom and I know it is done no worries.

mapping with older orders and sometimes I needed more mapping of a PO, and it was timely

The using the service, we were able to reduce the number of sales orders that had to be manually entered by half.

The service itself has been extremely reliable. We haven't had many issues with downtime and the communication from Conexiom has been great.

The customer portal could stand a few more features.

It would be nice to see a listing of all documents processed in one pane. Instead, we have to look at documents on a per customer or per vendor basis.

Reducing order entry errors. I enjoyed the peace of mind it gave with reading the document exactly to what the customer needed.

That it doesn't adapt to different style of documents. Sometimes a customer will place a PDF order, and another time they might place an excel file. It doesn't happen often, but we did have one account that had different layouts and we had to decide to make 2 accts or change the customer.

Mapping is similar to crystal report parameters.

Integration was slow due to misunderstanding upfront.

Integration was easy but time consuming. This is a good thing. It takes time to accurately go through all of the small decisions you make on a specific customer. Their process for setup is very thorough. Once everything is set, you are off to the races. Orders go in smoothly and quickly without mistakes.

The main interface is easy to use, but is not immediately intuitively obvious.

The flow of Conexiom uses our EDI VAN to process orders as we do with other customers using EDI. This provides us with the ability to standardize how things are processed in our ERP system. Once learned, the flow is very intuitive and it will scale as we grow.

Custom parts are not easily transferred into Conexiom, although the logic would be very difficult to translate it anyway, so there is still some interaction with customer service. We are just installing it now, so our exposure is limited.

The time savings with data entry and the refocus of our manpower has been a positive impact on our daily functions. We received excellent assistance from our implementation manager, [sensitive content hidden]. There was some confusion in the beginning with regard to the role that Technical Plus had in the implementation process. But once we understood each one's part, it became easier to move along in the process.

In the initial meetings, the sales team demonstrated a feature of Conexiom that I was eager to use. Only to find out later that it wasn't available to us because of our ERP system.

It is very user friendly. The process is simple. This software allows our customer service department to focus more on the customer versus order entry.

I like everything about the program. Easy to use, great support

Conexiom is a powerful service for order automation with our company. Conexiom supports all aspects of integration, creation of mapping strategies, and continues to expand the options available to us.

Their continued development and growth in solutions supporting our business objectives firmly establishes Conexiom as a partner in our business.

Reporting is a challenge, however, it will take both of our companies and a third party to reach solution. I know Conexium will be ready when we are.

Conexiom allowed us to automate data entry required for order entry, helping evolve our sales function from order takers to order makers.

I would like to see better reporting, and the system struggles if the customer changes their behavior (e.g. how they enter the address on their PO).

When submitting files to Conexiom to process they are returned in a matter of minutes. Making mapping changes is very simple. The monthly reports are great for keeping an eye on usage and team member compliance.

The hardest part was the setup of the various vendors. However, one you set them up there is no maintenance unless the vendor changes the file format..

Automating a manual processes. Customers can submit purchase orders to our group and they are automatically converted to an order. It's a huge time savings!

I wish there were an easier way to communicate with the mapping team when something isn't right. We currently update the mapping in the portal, which is fine. It would be nice to have a to have more 2 way communication.

Onboarded 100+ customers in just under three months. Productivity gains saved hiring three people in customer service. Integration was easy to Eclipse. Customer support was fantastic.

Mapping SPA's was very difficult compared to mapping PO and AP invoices. So many different formats and specifics needs for SPA's made it difficult.

Easy to use, easy to deploying, flexible to change the logic. We used on PO, Invoice, Order confirmation, etc.

Not software itself, but we internally inside rep has adoption issue, and we are fixing this.