Arena QMS

4,5 (78)
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Cloudbasierte Qualitäts- und Compliance-Management-Software

Gesamtbewertung

4,5 /5
(78)
Preis-Leistungs-Verhältnis
4,1/5
Funktionen
4,3/5
Bedienkomfort
4,1/5
Kundenbetreuung
4,3/5

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78 Bewertungen

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Document Management at its top

Bewertet am 19.6.2023

Arena QMS, with its features and being cloud based, is a powerful tool to manage all the Company...

Arena QMS, with its features and being cloud based, is a powerful tool to manage all the Company documents and allows streamlining the Documents and Change Control processes.

Vorteile

The possible customization, the document storage and the approval process control.

Nachteile

The tool is not immediate to use and sometime the user interface is not so easy. Sometime the updates of the UI get the users confuse.

Antwort von Arena, a PTC Business

Thank you for taking the time to leave us a review! We're happy to hear Arena QMS has helped you streamline documents and change control processes. Thank you for sharing your feedback about the user interface. We'll make sure to account for this in future product enhancements.

Amy
Gesamtbewertung
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Arena QMS for the Win!

Bewertet am 23.6.2023

Arena has been a great tool for eliminating silos in product development. Everyone has access to...

Arena has been a great tool for eliminating silos in product development. Everyone has access to the same information, in the same location.

Vorteile

The product is so easy to use. Even from the Admin side setting up and use Arena QMS is pretty easy

Nachteile

Consistency across the Arena worlds for loading files and not being to add suppliers to product changes in bulk, but other than that, I can complain.

Antwort von Arena, a PTC Business

Hi Amy,

Thank you for taking the time to review Arena QMS! We're pleased to hear that our solution continues to eliminate silos and be easy to use for your company. We appreciate your feedback about file loading and adding suppliers in bulk and will remember this for future enhancements.

Bo
Gesamtbewertung
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

User Friendly Bill Of Materials Control

Bewertet am 17.5.2021

Overall the software has been very useful to our company and the customer service has been...

Overall the software has been very useful to our company and the customer service has been outstanding. Arena gives the customers the ability to customize workflow and also listens to the voices of the customers when releasing new updates.

Vorteile

ARENA is a very user friendly platform and easy to navigate. It has made it easy for our company to create, document, and maintain Bill of Materials and show visibility to those in our company, as well as third party suppliers/contract manufacturers.
Requests and Changes are easily created and implemented.

Nachteile

The user interface itself looks a little outdated. Some of the integrations aren't exactly what was desired. Even with the Third party integrations, there is a good bit of backend, manual entry to be done.

Antwort von Arena, a PTC Business

Hi Bo,
Thank you for your review of Arena QMS. We appreciate your feedback. Glad to hear Arena has been helpful for your company and you're happy with our customer service. You noted in the cons section that UI is a little outdated. As you know we've been updating the UI with a fresh, clean look. We have a commitment to improving user experience.
-Alaine

PETER
Gesamtbewertung
  • Branche: Biotechnologie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

DESIGNED FOR QUALITY MANAGEMENT

Bewertet am 26.12.2023

Vorteile

Arena QMS has all the features we need for quality management. I like the functionality and integration across our various different locations and product lines.

Nachteile

Could be more intuitive and user-friendly. Can get confusing and convoluted at times.

Antwort von Arena, a PTC Business

Hi Peter, thank you for leaving us a review! We're glad Arena QMS covers all the features you need for quality management.

Daniel
Gesamtbewertung
  • Branche: Biotechnologie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Arena Users

Bewertet am 27.11.2023

I am very satisfied with the App on general as it is very easy to use and is able to provide the...

I am very satisfied with the App on general as it is very easy to use and is able to provide the information that i am required to use. I would highly recommend this to other company's as it is the easiest App i have ever used.

Vorteile

The ease of use of this App makes finding a following directions very easy. I am able to find what i need easily with the use of the search button that allows me to be able to type in a description and find what I'm looking for.

Nachteile

While using the software at times I am automatically logged out or the App will crash causing me to have to re login and either look for my last page or use some time waiting for it to log in.

Antwort von Arena, a PTC Business

Hi Daniel,

Thank you for taking the time to leave us a review. We're glad Arena QMS has been easy to use and appreciate your feedback about the app crashing. We will bring this up with our internal team.

Allie
Gesamtbewertung
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Arena Review

Bewertet am 8.1.2024

Vorteile

I like the personalization each company can incorporate into Arena to fit their own needs.

Nachteile

The user interface could use improvements. It would be preferable for the search tool to be able to search all "worlds." There are some other actions that require lots of "clicks" as well and could be streamlined.

Antwort von Arena, a PTC Business

Hi Allie, thank you for reviewing Arena QMS! We're glad you're enjoying the customization it provides and appreciate your feedback about the interface.

Anita
Gesamtbewertung
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Q.S Perspective

Bewertet am 21.12.2023

Vorteile

We like the BOM management. When something in the BOM changes, it's easy to track.

Nachteile

Document Management and Cost. It can be expensive

Antwort von Arena, a PTC Business

Hi Anita. thank you for reviewing Arena QMS. We appreciate your perspective on the cost and document management capabilities of Arena QMS and are glad you're enjoying the ease of BOM management it provides.

Keegan
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Keegan review

Bewertet am 4.12.2023

I am pleased with my time on Arena. The system is fast enough when multitasking.

I am pleased with my time on Arena. The system is fast enough when multitasking.

Vorteile

easy to use. relates items to other items making it easy to find

Nachteile

Too many steps and approvals to do simple functions

Antwort von Arena, a PTC Business

Hi Keegan,

Thank you for taking the time to leave us a review. We appreciate your feedback regarding the steps and approvals and are happy that overall, Arena QMS has been easy to use.

David
Gesamtbewertung
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A Great QMS for Medical Device Manufacturers.

Bewertet am 10.7.2023

Very good. Looking forward to additional compliance adherence.

Very good. Looking forward to additional compliance adherence.

Vorteile

Flexibility. Highly customizable. Creating new Quality Processes is easy, once the learning curve is overcome.

Nachteile

Out-of-the-box features are not fully complaint with FDA or Notified Body (NB) Regulations.

Antwort von Arena, a PTC Business

Hi David,

Thank you for leaving us a review! We're glad you've found it to be a good QMS for your company.

Kapil
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great PLM tool for medium sized companies.

Bewertet am 27.6.2023

We enjoy using Arena at Hitachi, and it has been immensely helpful.

We enjoy using Arena at Hitachi, and it has been immensely helpful.

Vorteile

Easy to use for ECOs and many other features. It helps to have access with various functions so that everyone can get the information in one place. Integration to SAP is great.

Nachteile

Nothing is really too bad about Arena. We have not had many issues with it.

Antwort von Arena, a PTC Business

Hi Kapil,

Thank you for reviewing Arena QMS! We're pleased to hear our solution has been helpful and that you haven't encountered many issues. Please do not hesitate to reach out to your account team if you do run into anything.

Nate
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

This is my review

Bewertet am 4.1.2024

Vorteile

I like that I can search whatever product I need to understand and see all documentation tied to it. I also enjoy the traceability of said documentation for doing investigations for failure analysis.

Nachteile

When searching an item number, I dislike needing to select the type of thing I'm looking for. I usually look for drawings and ECOs, and a minor thing is when I go between the two it will yield an empty search result, even though both documents I am searching have unique IDs.

Antwort von Arena, a PTC Business

Hi Nate, thank you for taking the time to leave Arena QMS! We're glad that our solution has helped boost traceability at your organization.

Ed
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Modular solution for companies that have the team to do it.

Bewertet am 26.6.2023

If I could make one overall recommendation it would be I wish our Arena implementing team was more...

If I could make one overall recommendation it would be I wish our Arena implementing team was more *forceful* with best practice uses. A team that no longer is with the company made a number of decisions that ended up causing a lot of trouble (for me specifically, as the admin/quality rep) in the future.

Vorteile

It is modular to our needs and we have built it to suit thoseneeds *relatively* well. The Arena team is active and responsive to suggestions and reports.

Nachteile

Some thing are janky in how you how to go about it (such as yearly document review and tracking, calibrated item tracking, training that isn't "read and understand", etc).

Antwort von Arena, a PTC Business

Hello Ed,

Thank you for taking the time to leave us a review! We're glad to hear more about your experience and appreciate your feedback about document tracking, item tracking and training – we'll share this with the internal team to help strategize future enhancements.

Ezequiel
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Initial Assessment, need more experience with implementation to reassess system.

Bewertet am 16.6.2023

I am very impressed with Arena, it seems to be designed by people that understand Product Life...

I am very impressed with Arena, it seems to be designed by people that understand Product Life Cycle Management, Quality Systems, Regulatory compliance. It is more complete than most other modules that are part or ERP systems.

Vorteile

Web Base but Need more time to test syst

Nachteile

Need more time to test system...........

Antwort von Arena, a PTC Business

Hi Ezequiel,

Thank you for leaving us a review! We're happy to hear that you've had a positive experience with Arena so far. Please don't hesitate to reach out to your account team if you ever need assistance acquainting yourself with the software further.

Jessica
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Arena QMS Review by non-technical User

Bewertet am 7.7.2023

My customer is able to notify me of process changes and updates easily, and we are able to gather...

My customer is able to notify me of process changes and updates easily, and we are able to gather the necessary details and implement changes.

Vorteile

Arena QMS is very user friendly for non-technical users. It is easy to locate items, changes and such with the powerful search tool provided. I enjoy the user interface.

Nachteile

It seems like BOM searches time out and take a long time during busy times of day.

Antwort von Arena, a PTC Business

Hi Jessica,

Thank you for leaving us a review. We appreciate your input about the BOM search and will bring this to our team for review. We're also happy to hear it's been user friendly and hope it continues to help your organization find efficiencies.

Ecko
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Arena feedback

Bewertet am 5.9.2023

Vorteile

the universal easy access of the product is a plus

Nachteile

interfaces could be more modern. It looks a bit dated.

Antwort von Arena, a PTC Business

Hi Ecko,

Thank you for leaving us a review! We're happy you've had an overall positive experience with Arena QMS and appreciate your feedback.

Normand
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Planning to eventually us QMS

Bewertet am 23.6.2023

All in all, we are still a few years from possibly purchasing QMS modules but ARENA is on the top...

All in all, we are still a few years from possibly purchasing QMS modules but ARENA is on the top of our list currently

Vorteile

Its broad capabilities and ease of use makes ARENA the front runner for QMS.

Nachteile

Training is a bit long but there are a lot of features which some of them I am not yet fluent with.

Antwort von Arena, a PTC Business

Hi Normand,

Thanks for leaving us a review! We're happy to hear that Arena QMS is at the top of your list. Please don't hesitate to reach out if you have further questions about our solution.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Maschinerie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Arena can handle it all!

Bewertet am 15.6.2021

We are able to manage change across a multinational organization with ease

We are able to manage change across a multinational organization with ease

Vorteile

Having a centralized document control system is extremely important to product engineering companies. Arena creates the one source of truth where everyone can find the released documents and their related histories.

Nachteile

The UI has improved greatly over the last year or so, with a new search feature and a drag and drop document upload. There are still some improvements I'd like to see, specifically with the spacing of different sections. There is a lot of empty space on some screens.

Antwort von Arena, a PTC Business

Thank you for giving us a 5-star review. We appreciate your feedback and are happy to learn about your positive experience with Arena QMS.

Elizabeth
Gesamtbewertung
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Arena QMS Review

Bewertet am 23.3.2022

By far the most lasting impression about this software is the profound lack of customer service. It...

By far the most lasting impression about this software is the profound lack of customer service. It was difficult to get ahold of customer service and the communication coming from the Arena team was unclear. They were so difficult to work with.

Vorteile

The most useful feature of the software is the ability to assign users to "roles" which allow for proxy reviewers and approvers.

Nachteile

The software is limited in some key functions for my organization. Primarily, the software lacks analytical capabilities. The system is also slow and will not allow more than one window to be open at a time. This made reviewing and comparing records difficult and slow.

Antwort von Arena, a PTC Business

Hello Elizabeth,
Thank you for your review of Arena QMS. We're sorry to hear about your experience with customer service. We strive to ensure a positive customer experience. Your concern has been shared with the team. Please reach out to your customer success coach at any time to assist you.

Radhika
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Easy user interface and show visibility across the organization

Bewertet am 15.6.2021

Vorteile

User friendly and easy to understand. Sourcing information helps collect the data smoothly and accurately.

Nachteile

Arena adds one part at a time in the Bill of Material tab section. This consumes a lot of user time.
There is not a good interface with the Oracle system, since it does not account revision when its revised in Arena

Antwort von Arena, a PTC Business

Hello Radhika,

Thank you for your positive review of Arena QMS. We're glad you find it friendly and easy to understand. Please reach out to your customer success coach to discuss adding parts. They may have a solution for you.

Valerian
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Arena QMS review

Bewertet am 25.5.2021

Arena QMS is Cadence HSV's primary MDM and PLM database - my team and I are heavy users of the...

Arena QMS is Cadence HSV's primary MDM and PLM database - my team and I are heavy users of the product on a daily basis and it has helped us with managing changes and notifications from suppliers in a much more efficient/streamlined manner.

Vorteile

UI is easy to navigate and understand, not complex and bogged down by too many features

Nachteile

Not all implemented updates are consistent across platform yet(files uploading)

Antwort von Arena, a PTC Business

Valerian,
Thank you for your 10 out of 10 recommendation of Arena QMS. We appreciate your feedback and are happy to hear you and your team use Arena QMS extensively to streamline your processes.

Alonzo
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best System out there

Bewertet am 26.5.2021

Vorteile

The system is the best document management system that I have used ever in my 10 years of working experience in 4 companies across several industries.

Nachteile

I have not experienced a downside to this system.

Antwort von Arena, a PTC Business

Alonzo,

Thank you for your great review of Arena QMS. We're happy to hear you are so satisfied with the product!

Stephen
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Title

Bewertet am 28.5.2021

Vorteile

Makes the process of releasing documents and drawings from engineering to production simple and with thorough review.

Nachteile

Can sometimes be easy to miss something that your sign off is optional but expected on.

Antwort von Arena, a PTC Business

Stephen,

Thank you for your review of Arena QMS. We're glad to hear you're happy with the product. Please reach out to your customer success coach with any questions about best practices. They may be able to help with the sign-off process.

Jared
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Great all around

Bewertet am 26.5.2021

We are tracking Customer Request Document changes, updates, and approvals to have an auditable log...

We are tracking Customer Request Document changes, updates, and approvals to have an auditable log of where approvals came from. It helps to keep us organized on the change list and record of it.

Vorteile

The software is well organized, keeps the details simple and records BOMs in an easily accessible place. I like the interface and it makes it easy to audit where approvals came from.

Nachteile

It would be nice if you could automate flows for approval. For instance, I am always trying to send notifications of approval to the same person (PLM manager). I do not see any easy way to make that default when I write an approval

Antwort von Arena, a PTC Business

Jared,
Thank you for your review of Arena QMS. We're glad to hear you find the solution "great all around". Please reach out to your customer success coach at any time for guidance on approval flows.

Roberto
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Personla opinion

Bewertet am 24.5.2021

It is a slow page but very well organized

It is a slow page but very well organized

Vorteile

The ease with which you find all the documents and the way of navigating

Nachteile

it takes a long time to load documents and switch between pages

Antwort von Arena, a PTC Business

Hello Roberto,

Thank you for your 5-star review of Arena QMS. We appreciate your feedback!

Jodi
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 4.0 /10

Not user friendly

Bewertet am 25.5.2021

Vorteile

You can upload and view very detailed documents and tech notes, etc

Nachteile

The search field is not always accurate and the software is not very user friendly at all.

Antwort von Arena, a PTC Business

Hello Jodi,

Thank you for providing a review. We value your input. We strive to make the system easy to use for customers. Please reach out to your Customer Success Coach at any time. They can assist you with issues/difficulties you may be having.