Arena QMS Erfahrungen

Arena QMS
Gesamtbewertung
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78 Bewertungen
- Branche: Medizinische Geräte
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Document Management at its top
Bewertet am 19.6.2023
Arena QMS, with its features and being cloud based, is a powerful tool to manage all the Company...
Arena QMS, with its features and being cloud based, is a powerful tool to manage all the Company documents and allows streamlining the Documents and Change Control processes.
Vorteile
The possible customization, the document storage and the approval process control.
Nachteile
The tool is not immediate to use and sometime the user interface is not so easy. Sometime the updates of the UI get the users confuse.
Antwort von Arena, a PTC Business
Thank you for taking the time to leave us a review! We're happy to hear Arena QMS has helped you streamline documents and change control processes. Thank you for sharing your feedback about the user interface. We'll make sure to account for this in future product enhancements.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Arena QMS for the Win!
Bewertet am 23.6.2023
Arena has been a great tool for eliminating silos in product development. Everyone has access to...
Arena has been a great tool for eliminating silos in product development. Everyone has access to the same information, in the same location.
Vorteile
The product is so easy to use. Even from the Admin side setting up and use Arena QMS is pretty easy
Nachteile
Consistency across the Arena worlds for loading files and not being to add suppliers to product changes in bulk, but other than that, I can complain.
Antwort von Arena, a PTC Business
Hi Amy,
Thank you for taking the time to review Arena QMS! We're pleased to hear that our solution continues to eliminate silos and be easy to use for your company. We appreciate your feedback about file loading and adding suppliers in bulk and will remember this for future enhancements.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
User Friendly Bill Of Materials Control
Bewertet am 17.5.2021
Overall the software has been very useful to our company and the customer service has been...
Overall the software has been very useful to our company and the customer service has been outstanding. Arena gives the customers the ability to customize workflow and also listens to the voices of the customers when releasing new updates.
Vorteile
ARENA is a very user friendly platform and easy to navigate. It has made it easy for our company to create, document, and maintain Bill of Materials and show visibility to those in our company, as well as third party suppliers/contract manufacturers.
Requests and Changes are easily created and implemented.
Nachteile
The user interface itself looks a little outdated. Some of the integrations aren't exactly what was desired. Even with the Third party integrations, there is a good bit of backend, manual entry to be done.
Antwort von Arena, a PTC Business
Hi Bo,
Thank you for your review of Arena QMS. We appreciate your feedback. Glad to hear Arena has been helpful for your company and you're happy with our customer service. You noted in the cons section that UI is a little outdated. As you know we've been updating the UI with a fresh, clean look. We have a commitment to improving user experience.
-Alaine
- Branche: Biotechnologie
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
DESIGNED FOR QUALITY MANAGEMENT
Bewertet am 26.12.2023
Vorteile
Arena QMS has all the features we need for quality management. I like the functionality and integration across our various different locations and product lines.
Nachteile
Could be more intuitive and user-friendly. Can get confusing and convoluted at times.
Antwort von Arena, a PTC Business
Hi Peter, thank you for leaving us a review! We're glad Arena QMS covers all the features you need for quality management.
- Branche: Biotechnologie
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Arena Users
Bewertet am 27.11.2023
I am very satisfied with the App on general as it is very easy to use and is able to provide the...
I am very satisfied with the App on general as it is very easy to use and is able to provide the information that i am required to use. I would highly recommend this to other company's as it is the easiest App i have ever used.
Vorteile
The ease of use of this App makes finding a following directions very easy. I am able to find what i need easily with the use of the search button that allows me to be able to type in a description and find what I'm looking for.
Nachteile
While using the software at times I am automatically logged out or the App will crash causing me to have to re login and either look for my last page or use some time waiting for it to log in.
Antwort von Arena, a PTC Business
Hi Daniel,
Thank you for taking the time to leave us a review. We're glad Arena QMS has been easy to use and appreciate your feedback about the app crashing. We will bring this up with our internal team.
- Branche: Medizinische Geräte
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Arena Review
Bewertet am 8.1.2024
Vorteile
I like the personalization each company can incorporate into Arena to fit their own needs.
Nachteile
The user interface could use improvements. It would be preferable for the search tool to be able to search all "worlds." There are some other actions that require lots of "clicks" as well and could be streamlined.
Antwort von Arena, a PTC Business
Hi Allie, thank you for reviewing Arena QMS! We're glad you're enjoying the customization it provides and appreciate your feedback about the interface.
- Branche: Medizinische Geräte
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Q.S Perspective
Bewertet am 21.12.2023
Vorteile
We like the BOM management. When something in the BOM changes, it's easy to track.
Nachteile
Document Management and Cost. It can be expensive
Antwort von Arena, a PTC Business
Hi Anita. thank you for reviewing Arena QMS. We appreciate your perspective on the cost and document management capabilities of Arena QMS and are glad you're enjoying the ease of BOM management it provides.
- Branche: Chemikalien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Keegan review
Bewertet am 4.12.2023
I am pleased with my time on Arena. The system is fast enough when multitasking.
I am pleased with my time on Arena. The system is fast enough when multitasking.
Vorteile
easy to use. relates items to other items making it easy to find
Nachteile
Too many steps and approvals to do simple functions
Antwort von Arena, a PTC Business
Hi Keegan,
Thank you for taking the time to leave us a review. We appreciate your feedback regarding the steps and approvals and are happy that overall, Arena QMS has been easy to use.
- Branche: Medizinische Geräte
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A Great QMS for Medical Device Manufacturers.
Bewertet am 10.7.2023
Very good. Looking forward to additional compliance adherence.
Very good. Looking forward to additional compliance adherence.
Vorteile
Flexibility. Highly customizable. Creating new Quality Processes is easy, once the learning curve is overcome.
Nachteile
Out-of-the-box features are not fully complaint with FDA or Notified Body (NB) Regulations.
Antwort von Arena, a PTC Business
Hi David,
Thank you for leaving us a review! We're glad you've found it to be a good QMS for your company.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great PLM tool for medium sized companies.
Bewertet am 27.6.2023
We enjoy using Arena at Hitachi, and it has been immensely helpful.
We enjoy using Arena at Hitachi, and it has been immensely helpful.
Vorteile
Easy to use for ECOs and many other features. It helps to have access with various functions so that everyone can get the information in one place. Integration to SAP is great.
Nachteile
Nothing is really too bad about Arena. We have not had many issues with it.
Antwort von Arena, a PTC Business
Hi Kapil,
Thank you for reviewing Arena QMS! We're pleased to hear our solution has been helpful and that you haven't encountered many issues. Please do not hesitate to reach out to your account team if you do run into anything.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
This is my review
Bewertet am 4.1.2024
Vorteile
I like that I can search whatever product I need to understand and see all documentation tied to it. I also enjoy the traceability of said documentation for doing investigations for failure analysis.
Nachteile
When searching an item number, I dislike needing to select the type of thing I'm looking for. I usually look for drawings and ECOs, and a minor thing is when I go between the two it will yield an empty search result, even though both documents I am searching have unique IDs.
Antwort von Arena, a PTC Business
Hi Nate, thank you for taking the time to leave Arena QMS! We're glad that our solution has helped boost traceability at your organization.
- Branche: Forschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Modular solution for companies that have the team to do it.
Bewertet am 26.6.2023
If I could make one overall recommendation it would be I wish our Arena implementing team was more...
If I could make one overall recommendation it would be I wish our Arena implementing team was more *forceful* with best practice uses. A team that no longer is with the company made a number of decisions that ended up causing a lot of trouble (for me specifically, as the admin/quality rep) in the future.
Vorteile
It is modular to our needs and we have built it to suit thoseneeds *relatively* well. The Arena team is active and responsive to suggestions and reports.
Nachteile
Some thing are janky in how you how to go about it (such as yearly document review and tracking, calibrated item tracking, training that isn't "read and understand", etc).
Antwort von Arena, a PTC Business
Hello Ed,
Thank you for taking the time to leave us a review! We're glad to hear more about your experience and appreciate your feedback about document tracking, item tracking and training – we'll share this with the internal team to help strategize future enhancements.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Initial Assessment, need more experience with implementation to reassess system.
Bewertet am 16.6.2023
I am very impressed with Arena, it seems to be designed by people that understand Product Life...
I am very impressed with Arena, it seems to be designed by people that understand Product Life Cycle Management, Quality Systems, Regulatory compliance. It is more complete than most other modules that are part or ERP systems.
Vorteile
Web Base but Need more time to test syst
Nachteile
Need more time to test system...........
Antwort von Arena, a PTC Business
Hi Ezequiel,
Thank you for leaving us a review! We're happy to hear that you've had a positive experience with Arena so far. Please don't hesitate to reach out to your account team if you ever need assistance acquainting yourself with the software further.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Arena QMS Review by non-technical User
Bewertet am 7.7.2023
My customer is able to notify me of process changes and updates easily, and we are able to gather...
My customer is able to notify me of process changes and updates easily, and we are able to gather the necessary details and implement changes.
Vorteile
Arena QMS is very user friendly for non-technical users. It is easy to locate items, changes and such with the powerful search tool provided. I enjoy the user interface.
Nachteile
It seems like BOM searches time out and take a long time during busy times of day.
Antwort von Arena, a PTC Business
Hi Jessica,
Thank you for leaving us a review. We appreciate your input about the BOM search and will bring this to our team for review. We're also happy to hear it's been user friendly and hope it continues to help your organization find efficiencies.
- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Arena feedback
Bewertet am 5.9.2023
Vorteile
the universal easy access of the product is a plus
Nachteile
interfaces could be more modern. It looks a bit dated.
Antwort von Arena, a PTC Business
Hi Ecko,
Thank you for leaving us a review! We're happy you've had an overall positive experience with Arena QMS and appreciate your feedback.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Planning to eventually us QMS
Bewertet am 23.6.2023
All in all, we are still a few years from possibly purchasing QMS modules but ARENA is on the top...
All in all, we are still a few years from possibly purchasing QMS modules but ARENA is on the top of our list currently
Vorteile
Its broad capabilities and ease of use makes ARENA the front runner for QMS.
Nachteile
Training is a bit long but there are a lot of features which some of them I am not yet fluent with.
Antwort von Arena, a PTC Business
Hi Normand,
Thanks for leaving us a review! We're happy to hear that Arena QMS is at the top of your list. Please don't hesitate to reach out if you have further questions about our solution.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Arena can handle it all!
Bewertet am 15.6.2021
We are able to manage change across a multinational organization with ease
We are able to manage change across a multinational organization with ease
Vorteile
Having a centralized document control system is extremely important to product engineering companies. Arena creates the one source of truth where everyone can find the released documents and their related histories.
Nachteile
The UI has improved greatly over the last year or so, with a new search feature and a drag and drop document upload. There are still some improvements I'd like to see, specifically with the spacing of different sections. There is a lot of empty space on some screens.
Antwort von Arena, a PTC Business
Thank you for giving us a 5-star review. We appreciate your feedback and are happy to learn about your positive experience with Arena QMS.
- Branche: Biotechnologie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Arena QMS Review
Bewertet am 23.3.2022
By far the most lasting impression about this software is the profound lack of customer service. It...
By far the most lasting impression about this software is the profound lack of customer service. It was difficult to get ahold of customer service and the communication coming from the Arena team was unclear. They were so difficult to work with.
Vorteile
The most useful feature of the software is the ability to assign users to "roles" which allow for proxy reviewers and approvers.
Nachteile
The software is limited in some key functions for my organization. Primarily, the software lacks analytical capabilities. The system is also slow and will not allow more than one window to be open at a time. This made reviewing and comparing records difficult and slow.
Antwort von Arena, a PTC Business
Hello Elizabeth,
Thank you for your review of Arena QMS. We're sorry to hear about your experience with customer service. We strive to ensure a positive customer experience. Your concern has been shared with the team. Please reach out to your customer success coach at any time to assist you.
- Branche: Automotive
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Easy user interface and show visibility across the organization
Bewertet am 15.6.2021
Vorteile
User friendly and easy to understand. Sourcing information helps collect the data smoothly and accurately.
Nachteile
Arena adds one part at a time in the Bill of Material tab section. This consumes a lot of user time.
There is not a good interface with the Oracle system, since it does not account revision when its revised in Arena
Antwort von Arena, a PTC Business
Hello Radhika,
Thank you for your positive review of Arena QMS. We're glad you find it friendly and easy to understand. Please reach out to your customer success coach to discuss adding parts. They may have a solution for you.
- Branche: Computer-Software
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Arena QMS review
Bewertet am 25.5.2021
Arena QMS is Cadence HSV's primary MDM and PLM database - my team and I are heavy users of the...
Arena QMS is Cadence HSV's primary MDM and PLM database - my team and I are heavy users of the product on a daily basis and it has helped us with managing changes and notifications from suppliers in a much more efficient/streamlined manner.
Vorteile
UI is easy to navigate and understand, not complex and bogged down by too many features
Nachteile
Not all implemented updates are consistent across platform yet(files uploading)
Antwort von Arena, a PTC Business
Valerian,
Thank you for your 10 out of 10 recommendation of Arena QMS. We appreciate your feedback and are happy to hear you and your team use Arena QMS extensively to streamline your processes.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best System out there
Bewertet am 26.5.2021
Vorteile
The system is the best document management system that I have used ever in my 10 years of working experience in 4 companies across several industries.
Nachteile
I have not experienced a downside to this system.
Antwort von Arena, a PTC Business
Alonzo,
Thank you for your great review of Arena QMS. We're happy to hear you are so satisfied with the product!
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Title
Bewertet am 28.5.2021
Vorteile
Makes the process of releasing documents and drawings from engineering to production simple and with thorough review.
Nachteile
Can sometimes be easy to miss something that your sign off is optional but expected on.
Antwort von Arena, a PTC Business
Stephen,
Thank you for your review of Arena QMS. We're glad to hear you're happy with the product. Please reach out to your customer success coach with any questions about best practices. They may be able to help with the sign-off process.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Great all around
Bewertet am 26.5.2021
We are tracking Customer Request Document changes, updates, and approvals to have an auditable log...
We are tracking Customer Request Document changes, updates, and approvals to have an auditable log of where approvals came from. It helps to keep us organized on the change list and record of it.
Vorteile
The software is well organized, keeps the details simple and records BOMs in an easily accessible place. I like the interface and it makes it easy to audit where approvals came from.
Nachteile
It would be nice if you could automate flows for approval. For instance, I am always trying to send notifications of approval to the same person (PLM manager). I do not see any easy way to make that default when I write an approval
Antwort von Arena, a PTC Business
Jared,
Thank you for your review of Arena QMS. We're glad to hear you find the solution "great all around". Please reach out to your customer success coach at any time for guidance on approval flows.
- Branche: Öl & Energie
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Personla opinion
Bewertet am 24.5.2021
It is a slow page but very well organized
It is a slow page but very well organized
Vorteile
The ease with which you find all the documents and the way of navigating
Nachteile
it takes a long time to load documents and switch between pages
Antwort von Arena, a PTC Business
Hello Roberto,
Thank you for your 5-star review of Arena QMS. We appreciate your feedback!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 4.0 /10
Not user friendly
Bewertet am 25.5.2021
Vorteile
You can upload and view very detailed documents and tech notes, etc
Nachteile
The search field is not always accurate and the software is not very user friendly at all.
Antwort von Arena, a PTC Business
Hello Jodi,
Thank you for providing a review. We value your input. We strive to make the system easy to use for customers. Please reach out to your Customer Success Coach at any time. They can assist you with issues/difficulties you may be having.