GoAudits Erfahrungen

Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors.

The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks.

We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.

There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.

I love the app! It is easy to use and very user-friendly! I also love the support staff! [sensitive content hidden] has been my go-to guy for all my questions and system support. If I need to answer any question, he will either find a solution or help me find an answer quickly!

I used to really love the broadcast function. But recent changes have made it less convenient to use. I also think the analytics are slightly primitive. It would be more useful if data graphics could be used to show data.

As the admin user it is great that you can limited access for the users to only see certain audits. Support team are always very helpful and quick to respond. The app is also easy to navigate meaning that it is fast to train staff how to use it.

I find the backend portal on the webpage very slow despite using very strong wifi. I don't like that I can't permanently delete audits it has to be done by the go audits team. I think further descriptions and features could be useful so we can maximum the audits to the best of their ability. We would love to be able to complete the audit and send it to external users for them to review and sign.

This is a great tool and can be used very easily on my phone and on my I pad. I can even transition from an existing audit from one tool to the next. The ease of editing the audits is great. The new update made the interface very simple.

Would like to be able to add more photo's in the audits.

I love the support that we receive from the Goaudit

. Support is excellent and very customer focused.

GoAudits has a clean and intuitive interface, making it easy for users of all technical abilities to navigate and use efficiently. Minimal training is required for most users. The app generates detailed reports instantly after completing an audit, saving time on manual paperwork. Reports can be customized and shared in various formats, such as PDF and Excel.

The pricing can be considered high for smaller businesses or teams with tight budgets. Some users feel that additional features should be included in lower-priced tiers.

Speeding up the audit process. The working environment of the application and the system is clear for me as a user.

It is not possible to send all found non-conformities in one message after creating an audit.

Ease of use and mobilty to do audits on the go or saved and load later.

Not much to dislike. Everything you need is customizable.

The platform is very easy to use and has many features that work well for me in my health care area.

At the moment I have had no negative experience with GoSudits.

Ease of start up and use from a team with no experience in this sort of tool.

Go Audits is very easy to use and follow and the support behind the scenes is amazing

It is very easy to use, I have had some great experience so far and lots of support

No cons at the the moment. Everything has been great so far

Easy to use system once the platform is understood.

Lack of choice for the formatting of the end report, and some small bugs that kept occurring with the scoring system.

Fairly intuitive, it saves our team a lot of time while performing property management checks

I feel the integration between the app and the website could be a little bit closer to seamless by feeding updates and changes between each other automatically.

The app's offline mode is a game-changer for inspectors working in areas with limited connectivity. Also it allows users to capture and attach photos directly within the app.

There is always room for minor improvements in features and performance optimization, but the app stands out as a reliable and versatile solution for various inspection needs.

Affordability, ease of template generation and execution

The difficult reporting mechanisms. Not very user friendly and does not provide exactly what is needed

Ease of use and customer service responsiveness

Inability to extract some reports make is difficult to perform a profound analysis

It meets our needs as an organisation and support staff are very supportive and our Case manager [sensitive content hidden] is engaging, easy to approach and helpful

I feel like the price packages can be reviewed and adapted to meet both newly starting providers and those already established

I have a great Support Customer Service Rep called [sensitive content hidden]. He is very polite and understanding, he also has everything we request completed within the 24 hours

Pricing.
However [sensitive content hidden] and his team have been very supportive and have allowed us some flexibility as we grow as a company

The App is very user friendly and easy to follow an inspection. The checklists are well structured and all the data collected is accessible trough the platform and can be easily exported in excel.

Currently I cannot think of any cons for the platform.

The dashboard, webapp, and mobile apps are all excellent platforms. They all have their own functions and are user-friendly. The dashboard is excellent for assessing all of the received inspections, and both the webapp and mobile app make it simple to conduct inspections.

I currently have no complaints, however I would just suggest adding more options to the Dashboard that can aid businesses in gaining more benefits.

It helps us manage and visualize our stores on a weekly basis.

There is nothing I don't like about that app at this time.

The accessibility of the platform and the option to analyse the data in the dashboardThe ease of performing inspections and train new users Great support for any questions and requests

Not a minus, but it would be nice to have additional visibility on the dashboard regarding staff productivity, such as a type of report that displays the information of all users conducting inspections.

System provides fast reports for us to analyse and keep the standards high.It is very easy to use.

There are no major issues to complain, we always get assistance from support if something is needed.