OpenTable Erfahrungen

- einfaches reservieren- übersichtlich mit guten Funktionen- mehr als 50.000 Restaurants

- bisher ist mir noch kein wirklicher Nachteil aufgefallen

Schnelles Tisch reservieren möglich und einen Überblick über die Kapazitäten des Restaurants

Speisekarte und Stammdaten der Lokale nicht immer vorhanden oder aktuell

Die Software ist absolut einfach zu bedienen und bietet alle notwendigen Features.

Nichts, ich habe bisher keine Nachteile entdeckt.

When OpenTable had a cleaner reservation system, it was excellent. You could book way ahead of time and they had a points-based system that earned you rewards. Sometime a few years back, they lost a lot of their functionality and they seemed to lose their ability to book a lot of restaurants they'd previously had. The rewards system was a big part of my regular use, so I stopped using them as often as a result.

When there is a reservation option on the listing for a restaurant, it is kind of hidden. This makes very little sense.

Can easily plan ahead on reserving a table or just last minute checking to see if they have availability at the restaurant.

Can only reserve tables for a set amount of guests otherwise it requires you to call the restaurant. Not all restaurants utilize OpenTable

Make a reservation at many different restaurants.

Can't make reservation for large groups. Not all restaurants are on the app

Any time I want to ensure that me and my guests don't have to wait for a table, I use OpenTable to reserve ahead of time. Living in a tourist town, I enjoy knowing my table will be reserved at my favorite places!

I wish more of my favorite places were available on the app.

I like that I can search for a restaurant and I am able to make the reservations, invite my friends and family and be able to have a good meal.

Some restaurants are not available, but most in my area are there

There is no other app option in our area.

You need more restaurants to pick from in smaller towns.

Opentable makes making reservations simple and quick.

I do not dislike anything about opentable.

I love how easy it is to make a reservation, I'm set up in minutes.

I do not see any cons with Open Table at the moment.

There is so many benifits- ease of use, platform for managing reservations prior to and in the moment, it aids in generating reservations, retaining guests and collecting data. Now that there is a venga connection I’m over the moon!

Honestly the cost per reservation is a little high for small owner operated restaurants but the added benefits are unmatched.

I love how easy it is to book reservations to my favorite restaurants. The UI is just beautiful, and it's so easy to navigate, see what times are available, double check the reservation I made, contact restaurants, read menus, see photos, and even change my reservation. I just love the ease of use.

I least like how, by default, way more data than I knew was being shared with restaurants and marketers. Buried in settings, I figured out how to turn these features off, but I feel like OpenTable is deceptive about how much data is really shared with their business partners, marketers, and restaurants.

This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists.

The set up can be quote tricky, but once it's done, it's super-easy to manage.

What I like the most about OpenTable is its ease of use. If I know what restaurant I want to book a reservation for and they have availability, I can basically get in and get out in less than 2 minutes. THAT'S efficiency.

I also like that you can customize searches by specific neighborhoods, specific occasions or ambiances (romantic vs. casual, etc.) and obviously prices.

Yelp isn't a main competitor but I hate that when you search for a bar or restaurant in a certain neighborhood on Yelp the results populate many, many bars or restaurants beyond that neighborhood to satisfy the search generation. I like that OpenTable functions more explicitly and narrowly than Yelp but it MAY include some very close neighborhoods in a search query.

OpenTable's trend forecasting and "places we think you'd like" are on point, too. They do a good job of assimilating restaurants into categories not just by food type but ambiance type and cost. On OpenTable, very often I'll book a reservation and then come back to check something and see that there are recommended restaurants for me that I actually already have on my personal list. It's not just like, "You picked an Italian restaurant, so we're going to recommend another Italian restaurant!". It feels more personalized and catered to me because many other factors are seemingly taken into account besides just food type.

This isn't a dig at the software specifically but I feel like some high end or modern / niche restaurants decide to host reservations on Resy instead and that tends to deter me from using OpenTable from time to time. I haven't had any issue with the OpenTable software specifically.

I have used this software as a hostess and has a restaurant goer. As a restaurant-goer, I enjoy this software as it allows ease of making reservations. Instead of calling restaurants for availability Open Table allows you to easily see time slots available. On the other hand, as a former server and hostess, Open Table automatically populated any reservations made. Further it allowed you to enter and maintain regular customers in the system. Open table greatly helped me do my job in estimating wait times and maintaining reservations.

Open Table is a tool, not a crystal ball. While it greatly helped me in my job as a hostess, sometimes wait times were off due to people lingering longer or unforeseen circumstances occurring. This cause people to show up to their reservations and having a slight wait. On the other hand, as a user you are able to block Open table from allowing more reservations in the event things get really backed up.

The best thing about OpenTable is you're able to see who will be coming to your restaurant in advance. I don't necessarily mean each day (although that was great too!), but in the days prior. We were able to staff the restaurant accordingly by how many guests we were expecting. The interface was smooth and reliable on both our end and that of our guests.

There weren't many flaws with OpenTable. We had times when it wasn't updating in real time, but that may have been due to our internet capability.

This Application is very Easy to Use, gives valuable information, and makes making reservations at dining establishments very easy. Like reading menus and ratings about dining establishments via this application.

The rating system is very hard to understand... It seems as though negative ratings weigh much more than positive ones. The application has to stay in contact with dining establishments to make sure menus on the website stay updated. Menus are outdated constantly.