Schedulicity Erfahrungen

It's simple, easy for simple appointments and reasonably priced. The add-ons too are reasonable. I like the software and the price except for a few inconveniences that, in my pedestrian view, would be rather simple fixes. It's easy to make appointments, add clients, move or reschedule appointments. It allows on-line client initiated booking. All of that is great.

The system doesn't accommodate some pretty simply business structures. If you have a service business that operates in several locations, you have to have separate calendars and separate client lists for each. Or you will have to create pseudo provider names to keep it on one calendar. If you do that, the automatic email messages may send a client in the wrong direction to receive the service. I had that difficulty until I set up the separate calendar. All this being said, I can't find a calendar that is reasonably priced that does the kind of thing I need it to do. I'm a multi-location practitioner and having to maintain separate calendars, one for each site--and consequently separate client lists is frankly time consuming. Some of my clients use both locations. I don't have two businesses, just one.

Both the app and the web interface are very handy and convenient for clients to use to book their own appointments. Plus, on the business side, there are so many features, from just scheduling patients in my own office to reminders by text and email to marketing features.

Patients have told me how easy it is to schedule their appointments, and I love how it helps reduce no-shows by reminding them of their appointments. The best thing is that I can set how much in advance they receive their reminder, so that I can customize when they get notified/reminded. I like the fact that you can automatically send out a thank you to patients after they visit you the first time as well.

The cost for text reminders is less, and it's a great value for the cost of making sure you have patients that walk through the doors remembering their appointments. Highly recommended for anyone who wants to offer your patients the power and control of setting their own appointments online. I am surprised more businesses don't offer this convenience to their clients. It really is empowering to them and convenient, because they don't have to pick up the phone to schedule, modify, or cancel their appointments. Plus, once they are in the system you have their email and phone number, so contacting them is a snap if you ever need to.

A bit clunky when it comes to making appointments show up on a google calendar. Sometimes the app doesn't work as it should. I wish the app would make it easier for the business to manage their side of things, but the app is clearly designed for the customer, and the business owner needs to use the web interface for managing their side of things. No big deal, but it was just a bit confusing at the beginning, when I tried using the app to manage the business side and it wasn't working.

I like the most about Schedulicity is how happy my clients are that I have this technology and that my phone time is less and I am able to squeeze in another client!

I do not like the view we have from our end when booking clients (non of us do)and the Agenda View for printing off my day sheet. The Agenda View is easy to ready but when you switch to the print the agenda it is in a difference format and difficult to read.The new Advance when clients purchase or want to purchase a promo, we cannot see it in advance unless they have a minimum 45 minute appointment booked and it does not show up in the Agenda View . I schedule in 15 minute intervals. Soo no advance preparation time. I will be a surprise. So not functional enough to use with out a great deal of extra work. I wish there was a way to schedule myself with reminders of things I need to do that would be able to text me, like phone calls outside appointments or when I have to be at a class or event. We need more than one category to be listed ex. Beauty Consultant& Electrolysis at the same time. This is what I do all under 1 roof and one computer program

It functions as advertised. It was fine as far as interface goes

It requires extra expense for text and email services

I liked that it was cheap but need more functions

it is pretty limited to what you can do. I like notes, uploading, pictures of my clients

It's intuitive for all of my clients, no matter how tech-savvy or not. Automatic rescheduling and posting sales for time slots that haven't filled. Very intuitive, clean, aesthetic layout. Awesome app makes managing from my phone a breeze. Very affordable pricing and solid free service.

It does seem to be bent toward services wherein payment is rendered after service, rather than before (e.g. salons, spas). There's some limitations for those of us that sell e.g. package services with upfront payment.

Schedulicity is easy to learn and use, seems customizable and adaptable for nearly any industry and allows a client independence in scheduling vs tying up staff time.

I really enjoyed Schedulicity and was easy to use both for my clients and I.

Didn’t have soap notes for client management.

Schedulicity is outstanding when it comes to customer service. Any time I have had a question the response is immediate. The [SENSITIVE CONTENT HIDDEN] of the company and all of the staff truly appreciate their customers. When we had a Corona Virus shut down, we were not charged for services. I recently spoke with [SENSITIVE CONTENT HIDDEN] (rockstar) who helped me with my situation. I am so impressed by this company and I have worked with other scheduling companies in the past.

Yes, I wish they could let you know the open rate on emails sent to customers. I also think there are ways that other companies allow you to sell product online.

Great for clients to use and rebook, and to customize to my own needs in a system

Unable to offer add-ons to services., and there are so many other systems that allow you to do this, and it’s an integral part of my work

Seems easy to use to meet my current needs in terms of using the calendar features. That is my main use at this time.

The calendar does not have a feature to repeat an appointment entry on a yearly basis. Hence, I can not use this calendar system to enter in birthday reminders that obviously occur on the same date each year.

Very simple and easy to use. Also besides scheduling I can send out newsletters and set up classes

There really aren't any cons. It was cheaper until this year and I don't need to use all the features so I wish there were different price tiers.

-easy to use
-many different groups/types of business using it
-GREAT customer support
-good feedback from my clients using it.

Can be a little difficult to use some of the features, from the point-of-view of the administrator.

Very easy to use and super intuitive. Great for anyone nervous about letting go of their paper calendars!

Sadly, it currently does not allow for the integration of a payment system. This means I one extra step for clients.

Everything, from booking for owner and clients, app accessibility, being searched by other looking for my service, checking out through the appointment is huge for me. Easy to use and track. Love the reports that I need and use and once again simple to follow. & so much more.

There is no option for providers such as Nail Tech to be able to pair add-ons to their services. Becuase of this one and small reason I am unable to use this system.

Great for small business

Doesn't support retail

This is a very simple software used by my haircut salon. It is very straight forward and easy to navigate. I would highly recommend it to other companies that are wanting to simplify their scheduling processes for their customers.

I don't like how when you want to go back to change a part of your appointment Schedulicity will sometimes erase all of the appointment details. This would be a super great thing to fix that would make this software easier for the user.

Schedulicity is great for me because I run classes out of my house and don't want to spend a lot on scheduling software. I can take payment, apply pass and create packages.

The software is appointment focused and I wish there would be more focus on making the class and workshop options the main focus.

I use this application to make appointments for hair or other body services for my family and teenage daughter. Can see all available appointments for a few months out. Its great for planning

No complaints from me or my family on the usefulness of this application

Seems like it would be a good thing but......

I purchase the company this spring. I don't know why customer support is so rare in this day and age. I wanted to change the admin and delete the manager that was let go and no go. I wanted to expand our features and get the rest of the company using the software but when you click learn more nothing. When you click the chat icon, nothing. No phone number and click support big nothing. WTbeep. I will be looking for a different online scheduler. Take your money and run.