GoTo Webinar Erfahrungen

The download and setting up was quite easy.The interface is amazing. There was not much lagging. The customer service was very responsive. Registration customization was easy and I like the features. The audio and video quality was good. I also love the on-demand feature, it increased my reach and ROI.

The basic version didn't have everything I needed,like more participants. The premium is a little high, you know. Without a very strong internet connection, it would lag and with bad webinar performance. The interface can still be worked on. Integration with eventzilla was quite easy.

I have been using GotoWebinar software for the past 9 years and have found the basic service to be very reliable and have done over 210 webinars using it.
The video functionality that they have recently added has been a good addition.
Over the years that have made it easier for people to dial in, we get few problems.
They also offer a phone dial in number for people to listen to the webinar audio.

- The API is the worst API that we have used. Most products provide a simple REST API with a reasonable amount of instructions. The Gotowebinar API is badly documented and is difficult to work with. Just found out that the current API expires on 31 Jan 2019 and you have to move to Oauth2 - a costly migration.
- Support for the API is awful. In November we were unable to use the API for 10 days.
- The chat function is limited - we developed a chat room to run alongside GotoWebinar, but cannot integrate it with the webinar software
- Takes a while to convert the recording

GoToWebinar has so many different features available that allow you to create a custom event that fits all your needs. You can make your event unique before it starts by customizing your webinar descriptions, feature images, confirmation emails, registration pages, poll questions, handouts...the list goes on. But you can also make on-the-fly changes during your webinar by adding handouts, editing/adding poll questions, changing attendee permissions, and more.

GoToWebinar's registration confirmation emails frequently go to spam, and this issue causes me additional work. Pre-event, I have to reach out separately to attendees to confirm they received their link, and if not, manually copy/paste their webinar link and email it directly. I also frequently have to field calls and emails during the beginning of the webinar for registrants that don't have their link to join.

All organizer controls are readily accessible when you host your event. Everything is located on the right hand column so you can toggle between boxes for whatever function is required. The newly designed dashboard makes it easier to see at a glance upcoming events. Creating an event is simple and integration with our email management system was seamless. The automatic confirmation emails that are sent to registrants are also one less thing we have to worry about during our webinar registration process.

When you first host your event, the controls can be intimidating. The boxes are piled on one another and it's not straightforward as to what each control does unless you've had prior experience running an event or reviewed their resources to understand how to operate everything. While the labels of the function provide some context, it would be helpful if a "?" hover option was available so users know what each feature does while you're in an event. Chatting during an event is also a concern. You'll have to be very careful to select who you want your message to go to.

I think that the ability to use GoToWebinar both on and off network is great because we host weekly training sessions across the nation for people at home or at various companies. We haven't had any connection issues and the interface is intuitive and user friendly. Pulling reports on attendees or viewing how many people are registered are a breeze with the option to pull .csv or .xls. You can easily share screen, see the attendee view, add in polls, chat function for questions, etc. I like that all webinars are recorded and you can share them out afterwards. The ability to schedule/change/cancel reoccurring webinars is nice too! Easy to figure out without a user guide which is a plus!

When you pull reports for for attendees you aren't able to pull by parameters, it is just a set report. For example, we have a recorded webinar that we send out to people and weekly I need to view for new applicants - I would like to pull the report based on specific dates but I can only pull the report as is (a giant list of everyone that has ever viewed the webinar). For my purposes its only a minor inconvenience but more capability in this area could provide more insights.

We have used a lot of web conferencing tools at my company and GoToWebinar/GoToMeeting is the best of the bunch. It's by far the easiest to use. Setting up a webinar is a breeze, adding panelist and organizers is easy and the few features such as playing recorded webinars makes my team's job much, much easier.

Like all web conferencing software, connectivity can be an issue. We have experienced dropped calls, people being unable to log in, loaded videos not playing. This can be frustrating; however, GoToWebinar has far less issues than any of the other products we've used (On24, Webex, Teams).

For meetings of 50 to 100 persons during the pandemic, we used this platform. We appreciate the ease with which the presenter can be given control of the presentation from the organizer's control panel. Useful reporting and recording options are available after the event, and they're simple to use. It takes minimal time and effort to set up an event. It's not designed for two-way communication, but it's excellent for one-way presentations. There is great value in the webinar recordings and analytics, which reveal how many people listened and watched. After the event, surveys are an excellent method to collect instant and actionable feedback from those who attended. It comes with 500 people as standard and is less expensive than competing platforms. Yes, I would suggest this platform to others.

You can't fast-forward or rewind the video to go to a previous point. It restarts from the beginning if you exit and reopen it. The only way to utilize it is to play and pause. It's also worth noting that when video playing begins, the panelists' microphones are automatically silenced. Even though they can unmute, panelists who wish to discuss videos in meetings may run into this issue if they forget.

I like the quality of audio and video in GoTo Webinar. The audio is super clear and gives HD video quality to ensure everything is clearly understood during conferences. It supports multiple presenters at the same time which is very important during online events. It is super easy to join the webinar, just by adding the ID shared by the organizer and you are good to go. It has an option to create interactive polls which helps interact with participants to know their opinions. The ability to pre-record webinars before actually sharing them is amazing as it helps makes sure you only share the very best and perfect content.

GoTo Webinar is a simple to use webinar platform which has all its functions well organized and designed with ease of usability approach.

What I liked most about GoToWebinar's software is that when we were putting together a presentation, it allowed us to invite hundreds of people. We were presenting to various sister hotels and knew we would have a large group that would exceed that of GoToMeeting's capacity, and I believe GoToWebinar had a limit of 1000 attendees at the time, which was more than we needed, but great to know we had the flexibility to invite more. It was also super helpful that attendees had to register to attend, allowing us to see exactly how many people were actually opening their invitations and interested in attending. Once we saw a general estimate of how many people would attend, we could tailor our presentation to make it more generic vs specific in order to address a larger group. The reporting functionality is by far the best feature for us as a sales team. We could see who came, who did the polls, how interested the attendees were, and poll results. It was eye opening for us to see that although we had a large turnout, the interest wasn't as great as we had expected. From that experience, we were able to analyze and re-evaluate the content of our next presentation based off of feedback we received.

I was a sales manager using the software so this didn't apply to me, but I do know that the GM did not like how expensive it was. He would often complain about the cost, but it wasn't enough for us to get rid of the software because we valued the information we gathered while using it.

I have worked as a Administrative Coordinator for quite some time and I am familiar with the GoToWebinar platform. I was scheduling online and video conferences for my company's managers and our customers. This platform it's very user-friendly, can be learned in an instance, it's easy to manage and does not require IT support or expertise, it is simple to enter a webinar without worrying about any system requirements. The process of signing up and getting started with the platform was very quick and easy. The webinars can also be recorded and watched later. GoToWebinar it's a wonderful tool for spreading knowledge.

I can't think of anything that I immediately wish was different. I've never experienced any glitches while using GoToWebinar and overall have had a positive experience.