--- description: Ausführliche Erfahrungsberichte zu TimelinesAI mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche TimelinesAI mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TimelinesAI Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/561/live-chat/software) > [TimelinesAI](/software/2046838/timelinesai) # TimelinesAI Canonical: https://www.getapp.de/software/2046838/timelinesai Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/2046838/timelinesai?page=2) > Integriere mehrere WhatsApp-Nummern in dein CRM. Erhalte Zugriff auf einen gemeinsamen Posteingang, der alle WhatsApp-Gespräche in einer einzigen, überschaubaren Oberfläche konsolidiert. Optimiere deinen Workflow mühelos, indem du anpassbare Workflows erstellst. Verwalte alle WhatsApp-Nachrichten von einer zentralen Plattform aus. > > Bewertung: **4.6/5** von 116 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 116 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Initech ## Gewerblicher Kontext - **Startpreis**: 25,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Hebräisch, Portugiesisch, Russisch, Spanisch, Türkisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - API - Autoresponders - Berichterstattung und Statistik - CRM - Chat / Messaging - Erinnerungen - Kontaktmanagement - Leadmanagement - Multi-Channel-Kommunikation - Personalisierung - Segmentierung - Third-Party Integrations - Verfolgung von Interaktionen - Werkzeuge zur Zusammenarbeit - Workflow-Management ## Integrationen (13 insgesamt) - ChatGPT - Close - HubSpot CRM - HubSpot Marketing Hub - Make - Pipedrive - Salesforce Platform - Slack - Zapier - Zendesk Suite - Zoho CRM - Zoho Flow - monday.com ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software) ## Ähnliche Kategorien - [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software) - [CRM-Systeme](https://www.getapp.de/directory/230/crm/software) - [CCM-Software](https://www.getapp.de/directory/1139/customer-communications-management/software) ## Alternativen 1. [HubSpot CRM](https://www.getapp.de/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.de/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.de/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Odoo](https://www.getapp.de/software/102445/odoo) — 4.2/5 (1294 reviews) 5. [Salesforce Sales Cloud](https://www.getapp.de/software/90378/salesforce) — 4.4/5 (18768 reviews) ## Nutzerbewertungen ### "many hopes for this easy-to-use tool \!\!" — 4.0/5 > **José** | *11. August 2025* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It is a very effective and surprisingly easy-to-use tool. Still testing its effectiveness. We're in test mode, and they've helped us extend the free version to fully explore it. > > **Nachteile**: nothing against it at the moment. ----- ### "Great and cost efficient tool to send automated Whatsapp messages" — 5.0/5 > **Kevin** | *23. Juli 2025* | Immobilien | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The pricing is very good especially compared to some competitors. The integration to the different automation tools like Make. > > **Nachteile**: The trial could be longer than 10 days but it is even better to have one free trial. Most competitors do not offer a free trial. ----- ### "Efficient Tool for Managing WhatsApp Communications" — 3.0/5 > **Verifizierter Rezensent** | *14. Dezember 2021* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It is easy to use and our team was able to learn it very quickly. > > **Nachteile**: All chats are unassigned until someone manually assigns them to someone. It would have been useful to have a feature where we can choose to automatically assign certain chats to specific team members depending on keywords used or something similar. This kind of automation would make the tool top-notch. Another issue our team has experienced is that chats do not load properly sometimes. Perhaps it is a bug but it can be a problem. > > Timelines makes it easy for our team to manage our WhatsApp channel communications. Multiple team members are able to use it at the same time without any issues. The tagging feature is especially useful for our use case. ----- ### "The most flexible whatsapp tool" — 4.0/5 > **Pablo** | *4. Oktober 2022* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that we can register on an activity on pipedrive all conversations with our agents. Before timelines, we didn't have any idea how many conversations had each agent or how many conversations (or days) they need to close a deal. And the other tool that we are using now, is the mass messaging with other software like customer.io that open to us multiple options to automate WhatsApp communication. > > **Nachteile**: There is no way, so far, to know how many individual message are sent and how long does the customer take to answer to our agents. The report part is missing here. > > Our biggest problem that TimeLines solved was initially registering the conversations as Activity in Pipedrive. The others providers does it through system notes, and notes are not measurable. What is not measured cannot be controlled. We currently use a messaging system through webhooks that use our agent's own number to trigger messages, which makes it something unique and powerful in the market that is saturated with bots through the WhatsApp API. Which already many customers distrust and seek a more human contact. ----- ### "TimelinesAI" — 5.0/5 > **Isis** | *14. Dezember 2021* | Rechtsberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Integration was seamless, rollout was smooth, support was great, and features were helpful, specifically: - each person being able to have a login means that I know exactly who wrote what message - being able to add comments to specific messages, and tag staffers in those comments, makes delegation and follow-up really easy - being able to add alerts / reminders is HUGE; being able to add them to individual messages is fabulous (because if I send two messages explaining next steps to client, I can add a time-based/time-relevant alert to each message, matching the timing of each of those steps) - unexpected but GREAT: it automatically uploaded all of the conversation history, from even before I started using Timelines. This meant that the change in staff (which happened at the same time as implementing Timelines) was smooth. (that said: they only load about 25-30 additional messages each time you scroll to the bottom of the conversation; for me, it's not fast enough / a big enough number, because my client conversations consist primarily of numerous short messages). > > **Nachteile**: 1. This program is GREAT; but it's not the prettiest interface. Honestly, with all of the features, that's not even a drawback at this point. 2. The constant customer support chat at the bottom, means that the tab always has a notification flashing "(1) New Message\!" -- I find it distracting and confusing (because it always makes me think that a client has sent me a message). 3. My staff sometimes experience connectivity issues, ie, their account would randomly get disconnected (but since I can reconnect without having to get on a video call with them, it's a pretty easy fix, relative to WhatsApp's delegation system). I also think this was all before a patch that resolved it. 4. (As of mid-September) if my cell phone is offline, my staff can't connect to conversations. I think this is a limiting feature beyond TL's control (having more to do with WhatsApp than with TL), but it's worth mentioning. (I went on vacation and had to buy a local phone plan because I have my Business WA set up on my personal cell phone; my cell carrier didn't work in vacation spot, which would've meant no client comms available for staff during whole vacation, which is not an option.) > > All of my staff can now access my Business WhatsApp, from unique logins\! Timelines was great. I ended up moving back to WhatsApp when WA launched its beta multi-device feature. But if I get to the point where I need to have more than four devices connected, I'll be going back to Timelines. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/2046838/timelinesai?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2046838/timelinesai) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | pt | | | pt-PT | | ----- ## Strukturierte Daten