MarketBox Erfahrungen

MarketBox easily allows our instructors to set their preferred travel zones, availability, and manage their bookings whether it’s online or via the mobile app. This keeps them more engaged, decreasing turnover, minimizing back and forth logistics issues with our support team, and allowing our team to focus on building customer demand/revenue.

The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate. It seems like every month at least one major improvement is announced that helps make our team’s jobs easier.

Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.

The admin portal could have better UX. But what it lacks in design, it makes up for in power.

Marketbox is a great all in one app for personal trainers and fitness professionals to easily sell services and reduce the amount of manual work associated with running a small business. When I looked to the market to see what was available to run my business, I was left with three poor options until I found MarketBox:

1) Cough up the cash for a solution that is really only aimed at a big box gym (I don’t need half the functions and the fee structure doesn’t make sense)
2) Spend a lot of time and money cobbling together a bunch of scheduling apps with basic booking and payment abilities
3) Do it on the cheap, and with lack of a technology option, use sweat labour and google drive + social and hope for the best

Marketbox has clearly done its homework – and there is hope for the independent personal trainer to be able to make money and survive in this industry. FINALLY! I couldn’t be more happy.

My fav things include:
1. Managing all of my business data in one location. This includes client sales, bookings, payments. I'm spending less time doing admin work.
2. Option to easily sell services at different locations; sometimes I travel to meet a client, or I train them virtually. This flexibility is key
3. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once.
4. Client self-booking - The interface is easy to use (even if you aren't a techie), and my clients love it.

Cool to have more integrations with additional apps like Fitness Pal, Apple Health, and TruCoach so I can have the complete picture of my client. But these are nice to have.

I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don't). The booking flow is so simple and quick and learning how to maneuver the admin dashboard is too! The customer service is also super speedy to attend to any questions or concerns we may have which makes the onboarding process stress-free.

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

MarketBox includes great capabilities that work for our business (private home swimming lessons) and solves many problems we were facing with our old system.

We have a lot of part time workers. Instructors have the ability to add multiple travel zones that include different service types and schedules, allowing them to accept bookings in advance conveniently. When an instructor can’t accept a booking, MarketBox will even send out a job request to other instructors in the area to see who can accept it, so that we can get our instructors more jobs, and keep clients happy with a good matching instructor.

Additionally, client bookings can be confirmed via text message rather than logging in to the account online or on the mobile app (resulting in quicker response times).

The availability section needs improvement. Some Instructors have difficulty understanding the functionality at times.

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Marketbox has been a game changer for us. Now we can easily manage and make changes to our bookings, onboard new instructors, define different prices in different regions, export reports, keep track of our sales in real-time on the dashboard and many more. All this in a simple and easy-to-use platform that has everything we need.
Our providers also love it! They can easily add their availability, define travel zones and manage their bookings with the mobile app or desktop version.
Marketbox has also an incredible team that is super responsive and is constantly working on new features and improvements.

Honestly not much. Thank you Marketbox team!

I would not have begun my mobile swim lesson/lifeguarding company if not for MarketBox. Every function needed to operate a successful MOBILE company has been thought of. The customer service is exceptional. There is a learning curve as with any new software and they are there for you every step of the way. All of the instructors said the app is great, easy to use and extremely efficient with the scheduling. Having multiple travel zones, being able to have a different cost per package is extremely useful in determining cost for the demographic.

Honestly nothing! The Help feature has been hugely beneficial.

I love how versatile MarketBox is, our instructors have the flexibility to manage their schedules, block times they're not available and set the services they offer and the areas they serve. They also can accept bookings through text and email which saves them time and reduces the number of missed bookings.

The booking flow could use more flexibility in choosing the appointment dates and times.

MarketBox helped me save a lot of time since it allows scheduling a bunch of lessons with only one click added to that the details provided in the pending booking tab is very helpful in terms of closing a sale. Furthermore, the ability to check the instructor's schedule is a plus that helps effectively suggest available dates and times for clients. One important thing I love the most about MarketBox is its team who's always very responsive and competent! Thank you for your hard work!

To be honest nothing to complain, but it would be helpful if you can add a "notes" section for clients as well as instructors where we can write down notes about instructors' reliability, availability, clients/inst special requests, and much more.

I love that parents can see availability and book what works for them. I can block off pool closures and breaks. It automatically calculates drive time from one place to the next!!!!!!!!

Transitioning onto the software from an old school calendar meant I gave up some of the Bobby normal has a lesson at X time, but his lesson time got booked by Tim before.

Ease of scheduling for my clients is fantastic. Support team helping to set up and integrate has been very responsive and quick to help

Some improvements could be around the mobile functioning and reschedule functions. Client profiles could be more robust. Calendar could be improved.

The Scheduling system saves me so much time. Automated confirmations and reminders are important for clients and employees.

I don’t have any complaints. Blocking times is easy, scheduling services in different travel zones is the only service I have found that does this well.

Actually, the customer service is incredible. While you will find something similar, you wont find one with better customer service. Highly, Highly recommend them :)

Honestly, our team loves it. There is nothing to say we really dislike.

The team is really easy to work with and helped us get started seamlessly.

There's a few design elements that can be improved.

Love how user friendly it is. Really easy to setup.

Wish there were more features but I know those are coming

Very useful for managing bookings, schedules & project site visits areas through a mobile app & platform I hope to get to use the most of its features

saving my time & cash and helped to be always in time