Afterpay Erfahrungen

it allows people to pay over time which drastically increases sales

the admin page of afterpay is limited and doesn’t allow for many things but the new UI looks promising

Loved that they have built such a great community of users who trust them for their daily ecommerce shopping.

Fees could be a bit lower in comparison with other processing companies but for what you get it is not something that would stop us from using the platform.

Having afterpay as a checkout option has produced more sales for us not only in the dollar amount of the sale but even a sale with the minimum of $35. So a customer that wouldn't have purchased because of the total being a little more than they would like to spend at the moment afterpay breaks it up at no cost to them. Which in turn raises our sales and larger order amount. We love afterpay.

it is a bit costly with the fees that they take our per transaction

It was really easy to set up, and customer service is easily accessible if assistance is needed. It is also easy to use, on the consumer side.

The fees are not clear. I cannot find the percentage that I'm paying, per order, anywhere. They need to be more transparent about that.

The ease of use and integration is what we like and appreciate most about Afterpay. It is critical for payment processing to be as simple as possible for customers in 2022.

The reporting and administrative portals could be better. Would like to see a more comprehensive dashboard of sales and analytics.

I like that AfterPay is user-friendly inside the app when shopping and looking for stores. Putting all their available stores in categories makes it easy to navigate through and there is a variety of stores. Anyone can find a store to shop at. I like that they offer in-app and in-store options and I like that they have a rewards program.

The speed of the app when going from store to store or category to category can improve. It is way too slow and very frustrating. I get impatient most of the time I am in the app and start clicking everywhere because nothing is happening and when it finally wants to wake up and go it clicks me everywhere I clicked except for the intended location. That is my only complaint about this softwarde.

Nothing. I likes absolutely nothing about this company so far.

There is no customer service. You reach out to speak to someone and it’s a robotic response. No customer service number to talk to anyone just weeks and weeks waiting on some kind of response and still nothing. It’s absolutely ridiculous!

Afterpay Software verifies the Consumers Identity by requesting that It send a four digit code to your phone. After doing so It runs a soft credit check and sends an email and text stating the amount the Consumer is approved for. Your information is stored with the particular consumer for days. Consumers may open more than one Afterpay loan at a time. Afterpay does not report to credit bureaus unless the consumer fails to pay the bill. Afterpay offers options with many Businesses to choose between 3 month, 6 month, 12 month, 18 month or 24 month payment plans each increasing the specific unchanging interest rate a fair amount depending upon the amount of months. One may choose to pay off the debt sooner to alleviate interest.

Consumers are not always given the option of how many payments to set up.

I love how easy it is to purchase and as an owner the payout takes no time to get into my account

Getting in touch with customer service. I dont like that I cant call anyone to talk to about issues I may be having.

Trust for our customer, its amazing how customer relate with afterpay and also with the afterpay store directory

some customers confuse but overall its great

Ease of setup, ease of customer use; brings new customers into our brand

Nothing, pretty straightforward. Reconciliations with all payment methods take time, but it's worse than anything else we have.

Afterpay has allowed me to offer my customers and easy way pay in payments without my shop being in charge of taking payments and worrying about payments.

There’s nothing that I particularly don’t enjoy about using Afterpay on my shop.

Easy to set-up, seamless transition. Lends social proof and credibility to my site.

I wish there was a quicker customer support response. When a customer had a processing problem it took 72 hours to get a human response.

Easy to use and no credit checks. Customers who we introduce the product to end of buying more since they have payment options and not risk running a credit check.

The ability to use in store. If I can quickly get the AfterPay option in-store as a payment option, it will increase sales. I filled out the application/form 4 times. Other Boutiques have it and it’s taking a while for me to get it.

This is an incredibly easy software to implement into the shopify platform

The fees are a little high and it takes a while to get your funds after someone purchases a product.

It gives our customers a better option to make smart purchases

Not much I can say I do not like about afterpay.

I love that it can easily help customers attain the products they want immediately, and breaking down the payment with no interest

Nothing that I could think of at the moment

Easy to use. No assistance needed. Payout is quick.

Nothing. It is easy to use and the payout is quick.