Access PeopleHR Erfahrungen

PeopleHR has a really straight forward interface that was quick to roll out across the organisation. We're pleased that they've recently improved their customer support, with lots of guides available (eg for creating custom reports, workflows) and with quick response times to any enquiries that need further investigation.

It feels like the Performance Review (appraisal) and ATS modules were designed by someone who doesn't work in HR, as we've had difficulty modifying those to suit our needs. We hope that those areas of the system will be redesigned in the future.

>Query Builder - Easy to use report builder to extract information from the system, I use this feature for the bulk of our payroll data. You can customise each query and save it so you can use again. It also has a filter feature so you can filter your data for a specific period, location or company. You can extract most data from the system using this feature.

> Employee Planner - Very easy and user friendly layout, can instantly see sicknesses, absence and holiday for the current month or year. Easy for managers to log and manage.

>Documents - Easy to store all employee personnel documents electronically. It also has a signature option where you can request for a document to be signed. We use this feature to issue contract, changes in terms and regulator training. You can also extract a report using the query feature to check who has/hasn't signed.

the only con I have is probably the dashboard could probably be updated and be more interactive. Also the data when you export into excel (especially sickness/absence) comes out in a custom format which when doesn't work from a payroll point of view when using for deductions.

Very friendly customer support team. Very user friendly. The start-up key is that administrators get familiar with the access level and such very well after understanding the feathers and functions via introductory sessions.
Place for general company information and forms; onboarding of new employees that are off-site; automated time off requests/approval; data and set or custom reports at your fingertips and will convert to excel with click of a button! Track turnover; very easy to give access to certain people or give people only access to certain documents.
Easy to use and the help online is extraordinary! The on line videos and information is great and if you cant find what you need its easy to send an email and their response has always been within 2 hours and spot on!

This is a tough one, since it's difficult to come up with something that doesn't work, or doesn't have a solution in the works. Maybe the mobile capability could be improved may be an app would be a good idea :)
Overall, is this a very minor, infrequent problem.

This software was a blessing to our company and is highly recommend for small business due to the reasonable costs and time taken to implement it. Task automation, reminders, announcements/ company news, chat option and collaboration tools are great!

It was quite hard at first to get used to the set up guides. The company has done a good job of uploading video guides and hence it was useful. If not for the videos on how to set up, it would have been very hard to set up the software. Every time we make changes, the prompt captures the reason why the change was made to salary or start date etc. However, if something is entered due to typo and one wants to change it, it still asks for the reason, and it can get a little annoying at times. Apart from that, this product is a blessing in disguise for HR professionals 👍👍👍

Easy to use.Amazing to keep track of holidays

Only for easy work patterns. some complex shifts harder to put on

It's easy to use, and includes some nice touches like Bradford Factor for sickness tracking. You can upload documents that require acceptance/signature from your staff, which is great for signing off policies, etc.

2FA is included which is pretty much mandatory thesedays.

Nothing that I particularly dislike, it just seems a bit meh. Does what it says on the tin, but doesn't make me say "wow, what a great product"

Variety of features, system works quickly and efficiently, great design
Different access levels is useful to manage multi teams and locations
Clear and comprehensive planner, good there is an option to auto carry over the remaining holidays
Task feature handy and easy to use
Very comprehensive reports/queries feature
Detailed employee profiles, ability to set personalised work patterns
Great service and help from the People team plus and great online training material provided

Cannot re-route timesheets authorisations to the additional reporting line (holidays only)
Would be handy to approve expenses from the email or a least to have a link ''Please log in to People to see the details''
Would be quicker to have direct link from the email into the area within PeopleHR system (e.g. to people profiles when clicking on the name)
News could have a ''like'' button
Notification email of New News Alert could include the title of the news, so people instantly now what is it related to
Expenses app: handy features would be a possibility to enter the expenses of someone else's behalf; the app to have a scanner for the receipts which would enable to populate the fields on the expense report automatically without a need to add manually
Not possible to add a link through bulk actions (document attachments only)
Would be very handy to create performance reviews with different questions for the employee and the manager
Org Chart: cannot delete additional information and only leave a photo and job title; cannot download pdf with org chart orientation set to left, right etc.
Could have ''open in a new tab'' option

User friendly! And always with new features.

Not able to send and collect feedback from employees (automatic surveys).
Not very customisable.

PeopleHR is a very user-friendly system and it both the HR team and the employees can work with it comfortably, without any prior training. It is very easy to add new employees/remove leavers and built reports from scratch so it can help a lot with different HR metrics. You can also add different fields on Logbook which will help each user track whatever is that they need. Great customer service with very speedy replies from the Admin team.

Not much to say here as PeopleHR offers solutions for most of our needs. It would be beneficial if there was a whole new section about probations/reminders/outcomes (instead of having to use Logbook)

Easy to use
Excellent Support
Always evolving with new features
There are some great visual reports available
You can create your own queries or request help to create new ones
Set up user access levels for different people (Managers, Minions!)
Company overview on Holidays, retention, sickness etc

Not really that much I can say is not good, if you use it properly and utilise all the features then it will work well for your organisation.

Ease of use - very easy to pick up without the need to watch too many training video's.
Removes need for paper files - do like the Company Document / Log Book areas.
ATS is amazing - just managed first job advert completely via People

Queries - These can bit tricky to get the hang of and generally need support to assist with.
Sickness / Reports - More standard data and exception reports would be useful.

Customer service has always been incredible. We've been using People HR for years & our staff have really adopted it well.
It has quite a pretty interface and the team always seem to be adding new features and improving on existing features!

Some parts still feel a bit disjointed and cumbersome. Although I think in fairness this is to be expected in order to meet as many clients needs it is to be somewhat expected.

People HR is a great piece of software to organised employees data in one place easily. The system allows you to store data in a easy and confidential way, GDPR was easy because of this as it allowed us to go completely paperless

Our company is 24 hours, so it was difficult for using the tap in/tap out system as this product works more on a traditional office environment. However, for the most part this was the only product we found which suited our needs

The best part of PeopleHR actually has nothing to do with the product itself but with the chat support feature. Anytime that I've had an inquiry, the team on chat support have been extremely helpful. It's good to know that there are people on standby to support me should I need it.

The user interface is also pretty well done once you get to grips with it. Obviously user interfaces will always be extremely subjective but PeopleHR goes for a clean look. Don't let the the temptation to cram in new features cause PeopleHR to become bloated over time.

I'm still fairly new in terms of experience with PeopleHR, but I do wish the performance reviews feature set was expanded upon. It's a bit confusing and doesn't fall in line with how I would personally prefer to use it.

It would be nice if there was way to better keep track of performance reviews on a casual level. Perhaps a simple system where you can only insert new review dates once the relevant document for the previous one has been uploaded.

Its very easy to use and helps you store all documents in one place. It allows all other employees to access their documents anytime, anywhere. It is very efficient and in general makes life easy.
They keep releasing new things on the software all the time which means it is constantly improving.

sometimes when there are releases other things get messed up on the software. Sometimes there is alot of down time.

Easy to use interface, easy for employees to use & easy for me to complete back end approvals & admin processes.
Definitely saves time for a small SME like us & it looks like as we grow, more of the functions will prove useful.
There are many features that we don't use as we are currently a smaller company (5 employees) but the ones we do are great.
The expenses phone app is popular - very straightforward & employees can complete expenses as they go along, rather than a pile of receipts piling up.
Learning your way around PeopleHR is fairly straightforward - there are many video demos on particular tasks which is useful as well as the online help pages.
Support is has been good when I've not been able to find answers online.

I wish the holiday calendar could auto populate our Outlook Office calendar but I think this is probably a big ask!
The tasks system designed to encourage your learning journey as a user of People HR isn't quite as useful as it might be - needs improving.

ease of use & adding attachments & documents being able to track staff holiday & sick days attendance record

harder to update staff shifts & work patterns with changes - takes too much of line managers time to update shifts - on daily/weekly basis
alerts not coming through for reviews & end of probation - not sure why?