Deel Erfahrungen

Im Moment wirklich nichts, das Onboarding ist kompliziert, es werden z.B. Vorder- und Rückseite vom AHV Ausweis verlangt obwohl die Rückseite bei allen glecih ist.

Das es auch wenn es brennt keine Ansprechpartner gibt. Alles dauert ewig, support ist ein Bot der immer nur die gleichen unnützen FAQ anzeigt. Keine Hilfe oder wirklicher Support während dem Onboarding. Ev. ändert sich das noch. Die Antworten und das Verhalten der Mitarbeiter, sogar nach einer Escalationen sind sehr unprofessionell. Es musste eigentlich nur ein bestehender Vertrag über deel neu abgeschlossen werden, leider war deel bis heute nicht in der Lage die Konditionen aus dem bestehenden Vertrag die mehrfach mitgeteilt wurden im Vertrag abzubilden dafür sind wiedersprüchliche Klauseln auch im 3. Versuch immer noch vorhanden.

I am able to work with firms all over the world thanks to the platforms. I really appreciate how they manage my contract and payments.

In my opinion, African banks have a long turnaround time for withdrawals. Despite this, their customer service team is very responsive.

I like everything of deel, its an easy wsy to get my money safe and withdraw it into my account

I don’t have nothing I dont like, I like everything from deel

Fast application quick response and access

Data usage is to much please use an affordable app

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

Ver good customer support although there is still room to improve the ETR.

The simplicity and how fast they are to process stuff like my documentation or my application for their card.

I think they don't have different languages available on their website like natively or at least I couldn't find that setting, so if you don't know English you will have to translate the website with your web browser, and with that sometimes translations are not accurate.

Easy to use, it may took couple of hours before the money reaches the bank but it's always good when it is week days.

Sametimes it is delay and a couple of hour, I hope that it is real time.

Simple to use. Super easy to setup and simple UI panel.

Fees are too high when compared to competitors.

A new way of recieving payments for the job I do.

When I requested the card I read that it was the most convinient way to get paid in Argentina and then, when I tried to add the card to Binance, Binance did not accept the card saying it is not supported for Argentina.

The fast you can get the money, and the many was for you to withdraw it

n/a I really like it, I don’t thinks that is an system that need something

the costumes service and the charge fee is low

nothing for now. everything was very smooth and easy

It takes a complicated process and breaks it down into (mostly) simple steps. Their live chat support is quick and helpful!

The bad:
We originally signed up for Deel because of our very attentive sales person/account manager, and the fact they had live customer support. After the first month we were reassigned to a new account manager that never responded to multiple emails, and then they discontinued their live tech support and it was hard to get ahold of anyone. You would go through several prompts with an AI bot that was never helpful for my situation. During this time we had a major issue with a payment, and it took hours to get a response.

The good:
They have since reinstated their live chat support, and all has been great since!

Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.

Transaction fee could be a little lower especially conversion fee to different payment options.

As a remote team member, I was very used to Wise and getting my payments via wise, fast and easy. But after giving Deel a shot, we became best buds. I like the data, I love knowing where things are. How many hours are submitted and best of all the human customer service. Always there to assist in any way possible.

Not much really, except maybe app integration.

All the different options you have to administrate your payroll are great and really easy to understand. The "Deel Card" and "Deel Advance" features are excellent.

It would be nice to have your contracts information in the same page where you see all your contracts listed (as an expandable module instead of move to another URL).

I truly like the EOR model of Deel. We have started using this feature more extensively and it has been a success for our ability to hire candidates remotely. We also use the contractor feature that is helpful to us as well, and is a cheaper option.

A company that grows changes a lot, and we have had quite a few CSMs over the years we have used Deel. Making building a relationship a bit harder.

I love the ease of use - everything is straightforward and well documented. I manage my contracts, days off, and get paid through Deel. It's a rare thing in software, but I never really second guess any action I have to do within this platform, as the actions and their outcomes are always pretty obvious.

Also shout out to their Support team! They are fast, precise, and do not mind dumb questions.

I'd love to use a mobile app, but Deel only has a web application.

To have it all in there, being able to manage all your contracts, agreements, freelance jobs, and getting paid within the same platform. Also some external features for digital nomads such as perks.

Not having a mobile app yet, which will make things easier but I'm sure they are developing it right now.

Deel is simple to use. Its features are easily accesible, and they work flawlessly. The payment is always received on time and is the correct amount.

Most of the deel features are excellent; however, in my opinion, the only downside is the recently introduced authorization because it takes too much time and is a bit complicated.

I like the customer service. The live chat function is very useful and all the customer service reps are extremely informative, professional, and helpful. Our account managers are also great and always available.

I'd like there to be a way to put in a contract details and see how much the total cost is with the breakdown for that specific person/role. I think it would also be helpful for Deel customer service/HR experts to meet with employees/contractors along with a member of our HR company. There are times that our wires are crossed.