BambooHR

Personalisierte Personalwesen-Software für kleine und mittlere Unternehmen

Gesamtbewertung

4,6 /5
(2.489)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,4/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,5/5

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2489 Bewertungen

Mohammad
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Sehr gute Cloud-basierte HR-Management-Software

Bewertet am 27.4.2023

BambooHR ist eine umfangreiche HR-Management-Software, die eine Vielzahl von Funktionen bietet, um Unternehmen bei der Verwaltung ihrer Personalangelegenheiten zu unterstützen. Die Plattform ist benutzerfreundlich und bietet eine gute Benutzeroberfläche sowie umfangreiche Personalmanagementfunktionen wie Onboarding, Zeiterfassung, Gehaltsabrechnung, Urlaubsverwaltung und Leistungsmanagement. Allerdings gibt es auch einige Nachteile wie die Kosten und die eingeschränkten Funktionen, die Unternehmen bei der Entscheidung über die Verwendung von BambooHR berücksichtigen sollten. Insgesamt scheint es eine gute Option für Unternehmen zu sein, die eine solide HR-Management-Software suchen.

Vorteile

Einfach zu bedienen: BambooHR ist eine benutzerfreundliche Plattform mit einer intuitiven Benutzeroberfläche, die es einfach macht, Mitarbeiterinformationen zu verwalten.Flexibilität: BambooHR ist skalierbar und kann an die Bedürfnisse von Unternehmen jeder Größe angepasst werden.Integrationen: BambooHR kann nahtlos mit anderen Tools und Anwendungen integriert werden, einschließlich Payroll-, Zeit- und Anwesenheitssystemen.

Nachteile

Kosten: BambooHR ist eine kostenpflichtige Software und kann für kleine Unternehmen mit begrenztem Budget teuer sein.Anpassungen: Während BambooHR anpassbar ist, gibt es einige Einschränkungen in Bezug auf die Anpassung der Plattform, was für einige Unternehmen möglicherweise ein Problem darstellt.

Sally
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We started with nothing, now we have it all!

Bewertet am 3.12.2020

LOVE this product and the creators behind it . Would absolutely recommend to others!

Vorteile

Our company did not have an HR platform so starting with Bamboo was a no-brainer. The sales team and implementation team are fantastic, their self guided materials and videos are 2nd to none!

Nachteile

I wish there was an integration between Bamboo and QuickBooks. Hopefully that will happen eventually and make our payroll lives even easier!

In Betracht gezogene Alternativen

Paycom

Gründe für den Wechsel zu BambooHR

Paycom was too expensive and too large for what we needed.
Jeff
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Bamboo HR, a slick but severely limited recruiting software

Bewertet am 28.7.2020

As stated, the BHR system is a recruiters dream and makes the talent acquisition process easier for those businesses that are only using the job boards to get applicants. Just don't expect much more after that.

Vorteile

The look an feel of BambooHR (BHR) is amazing! Its almost like Facebook for recruiting. It is very intuitive for what it does and offers to the administrator and end user. The applicant tracking system is very easy to use and goes the extra mile with automation and thoughtfulness concerning on-boarding and then " flowing" into the core HRIS. The BHR system was chosen by a previous HR professional that clearly had a recruiting bias. Although important, more vetting should have been done to make a sound choice for long term success regarding the needs of a small to mid-size business.

Nachteile

Beyond what I described above there is limited functionality without also purchasing and integrating other systems through a "bolt-on" approach. By "Bolt-on" I mean that BHR will not automate between the core HR system of BHR and a timekeeping system, a payroll system, benefits administration system, leave administration system. The ability to have a robust system is possible but is not practical or cost effective with BambooHR. In order to get a full platform, covering the full life cycle of and employee, through BHR, a business would have to pay upwards of 30-40 dollars per employee per month. Simply put other options are available and far more robust with better long term results for less money- See my review of APS Payroll for an example.

In Betracht gezogene Alternativen

APS Payroll, Paycom, ADP Workforce Now, Namely und Paycor

Gründe für den Wechsel zu BambooHR

Price and lack of proper education as to the actual functionality and potential cost of the system beyond on-boarding.
Maria
Gesamtbewertung
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Navigating the Pros and Cons of BambooHR: A User's Perspective

Bewertet am 18.4.2023

In general, I have had a positive experience with BambooHR. Despite its shortcomings, I find that it greatly simplifies HR management for our organization, saving us time and reducing the risk of errors.

Vorteile

I find BambooHR to be an excellent HR platform with a user-friendly interface. I love how it centralizes and streamlines our HR processes, making it much easier to manage employee data. I also appreciate the efficient onboarding and offboarding features, which have made a significant difference in how we handle new hires and departures.

Nachteile

I find that the performance management module could use more advanced features to better support employee development and growth.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Transform Your HR Processes with BambooHR

Bewertet am 5.4.2023

Vorteile

I like most about BambooHR include its user-friendly interface, comprehensive HR management features, and customizable workflows. BambooHR also offers robust reporting and analytics capabilities, allowing HR teams to gain valuable insights into their organization's workforce and make data-driven decisions. Additionally, many users appreciate the excellent customer support provided by the BambooHR team and the platform's ability to integrate with other tools and platforms, such as applicant tracking systems and payroll software.

Nachteile

The issues that I have encountered with BambooHR include occasional glitches or technical issues with the software, limited customization options for certain features, and the lack of some functionalities that may be available in other HR management tools. Additionally, I also find that the pricing for BambooHR may be higher than other HR software solutions, especially for smaller organizations or those with limited budgets. Nevertheless, the benefits of using BambooHR outweigh any potential drawbacks, and the software remains a popular choice for HR professionals looking to streamline their workflows and improve their overall HR management processes.

Shayla
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

One of the right tools for HR work

Bewertet am 8.3.2023

Our company uses BambooHR to track employees' time off for vacation, illness, and other reasons. All of our HR records may be conveniently filed away there, too, for instantaneous access by every staff member. The ATS has been a huge help in streamlining our hiring procedures.

Vorteile

BambooHR excels in making its features accessible to a wide range of users. Like how every month brings new features that make my work easier.

Nachteile

There isn't a single feature of this program that I don't enjoy. A new feature that could be helpful is the ability to specify which days of the week a person is "off," so that they do not appear in the calendar at all on those days they are not scheduled to work.

Sorangel Josefina
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

BambooHR is our leading employee tracking tool

Bewertet am 15.5.2023

We needed BambooHR to help automate onboarding and offboarding procedures, which would eliminate the need for them to deal with administrative procedures and paperwork. It is used to monitor employee information and count PTO hours. The HR Suite. Most BambooHR managers and supervisors use it most often, while some supervisors do as well. Managers use it when their employees request to take sick leave and need approval from them. It is useful for monitoring approval requests and employee information benefits from its use.

Vorteile

It is simple to use, employees can guide themselves and electronic signatures are a breeze. When an employee moves to a different state, they need to complete a new tax form. To facilitate the procedure, we use BambooHR to request that document to be signed, which allows you to receive it faster instead of trying to email and call them. It saves a lot of time. It allows the new procedure for recruiting people to be very straightforward. Just upload your employment and contact information. Then send them a link to register with BambooHR and fill out the necessary forms.

Nachteile

On two occasions, I was asked to create custom reports through BambooHR. It is somewhat complicated to choose what data I want to appear in the report. We have standardized reports that are easy to access, but it is difficult to create a new one.

Angelina
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Efficient HR management and recruiting solution

Bewertet am 25.4.2023

A great solution with a good UI which helps streamline HR and recruiting tasks. There are plenty of integrations and options for employee self service. The customer support is also very helpful. You cannot go wrong with this.

Vorteile

It has a very user friendly interface which is easy to navigate. It's also easy to onboard new employees. The integration with linkedin is seamless and easy to use. HR reporting is great too, making it easy to track the performance of employees.

Nachteile

The pricing options could be better compared to other ATS solutions. It also doesn't have a built in LMS system for which companies need to invest in another resource.

Mostafa
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

All companies need it

Bewertet am 17.4.2023

It's been an absolute pleasure to use and has brought amazing benefits to my company.Thank you for creating such a wonderful tool!

Vorteile

allowed us to efficiently manage our employees,We are thrilled with the results

Nachteile

I can't wait to see what new features you'll add next.

Amit
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great HRIS for hyper growth companies

Bewertet am 17.4.2023

As an employee working for a company that uses BambooHR, I have had an excellent experience with the software. The user interface is simple and easy to navigate, which has made it a breeze for me to access important information and manage my HR needs. The platform is intuitive and the tools are organized in a logical and straightforward way, making it easy for me to use without feeling overwhelmed.

Vorteile

In my experience, BambooHR is an exceptional HR management software that is easy to implement and use. The intuitive interface and simple design make it a breeze to navigate, even for users who are not particularly tech-savvy. What's more, it is highly customizable, allowing users to tailor it to their specific needs and workflows.

Nachteile

While BambooHR is a reliable HR management software, I have found that its interface can be quite basic. While this may be helpful for users who prefer a more minimalist design, it can also make it difficult to find specific features or tools. Additionally, I have found that some of the more advanced features are not as intuitive as they could be, which can make them challenging to use for users who are not familiar with the software.

Donny
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

BambooHR is a great all around HR platform!

Bewertet am 10.4.2023

From a user and manager experience, BambooHR is great and provides a good experience for our employees.

Vorteile

BambooHR is an easy-to-use application that has great automation that we are able to use to expedite our onboarding process.

Nachteile

When you need to add new fields or make changes you need to reach out to their support team. Having the ability to do these changes ourselves would make the platform more usable and dynamic.

Tracie
Gesamtbewertung
  • Branche: Bibliotheken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

This brought us into the modern world

Bewertet am 10.2.2022

This has been a game changing addition to our department and I don't know what I would do without it. The customer service is better than any other vendor I have EVER worked with.

Vorteile

We are a small HR team and tracked everything on spreadsheets. This took an exorbitant amount of staff time to keep updated. I love the time tracking, our mother organization deducts leave one month after it is taken and so no one ever really knew how much leave they had. The electronic signature feature has been a game changing time saver. Supervisors being able to view employee documents at any time without having to come to our main location to pull the heavy paper file has been fantastic. And I always have current data at my fingertips including historical items that we used to have to go wade through old memos to reconstruct.

Nachteile

There's not much to not love. I wish there were a few more features on the application part. I wish I could have files stored that employees could fill out and forward to us without having to ask us to send them a signature request.

In Betracht gezogene Alternativen

Paycom und Paycor

Gründe für den Wechsel zu BambooHR

Customer service, they offered a free trial, user interface, and ease of use
Chris
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Worst HR Company Provider EVER!

Bewertet am 22.1.2020

Since moving to their new Payroll service (Trax Payroll) BambooHR has been in the business of keeping us from HR compliance and has made processing payroll much more time consuming and frustrating. All with a lack of professional and effective customer support. They have mishandled payroll taxes, W-2's and account access once we notified them of changing to a better HR management solution. This has truly been a nightmare that won't end.

Vorteile

The software does have some nice features like Performance Management.

Nachteile

The worst payroll software in history! Sold me a bill of goods that everything was integrated, however, they use a remote link which is clunky and extremely frustrating to use unless everything is "just right". Do your research - there is better out there along with excellent customer support. I had to manually add employee PTO each pay period as their system was not integrated with their Payroll software.

In Betracht gezogene Alternativen

Gusto, QuickBooks Time und TriNet Zenefits

Warum BambooHR gewählt wurde

Was moving from three HR systems into one, although in actuality, it was really moving into two systems - BambooHR and Trax.

Zuvor genutzte Software

Gusto

Gründe für den Wechsel zu BambooHR

We didn't consider other alternatives as we were already using BambooHR for everything except Time Tracking and Payroll. This was a HUGE mistake on our part. We have now completed a change away from BambooHR after doing a complete review of alternative products. Much happier without the frustration of using their antiquated payroll system.
Italia
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

BambooHR makes our work easier!

Bewertet am 1.12.2022

I overall loved the whole experience, from the introduction, sales/acquisition of the software, to the onboarding and data transfer. The Salesperson and Project Manager of our account made us feel decided about Bamboo from the very first approach. We feel candidate onboarding and administration of our personnel in the Company has become much more manageable.

Vorteile

What I like the most about Bamboo is that tracking PTO, benefits, and celebrations is much easier compared to other software we've used before. This unique "social network" design has made it user-friendly for our employees regardless of their age.

Nachteile

What I didn't love is that we couldn't find integration with LinkedIn for job postings. We had to use LinkedIn externally for recruiting.

In Betracht gezogene Alternativen

Lattice

Warum BambooHR gewählt wurde

We needed a more accurate / visible PTO tracking.

Zuvor genutzte Software

TriNet Zenefits

Gründe für den Wechsel zu BambooHR

Price, features
Shana
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

One of the best decisions our business has ever made

Bewertet am 10.2.2022

We are a school and our teachers don't want to spend a ton of time on their computers trying to find the information they are looking. BambooHR's website and app are so straightforward, our teachers picked up on everything very quickly. There are always learning curves involved any time new software and processes are released to an organization but the whole experience went much more smoothly than I ever expected.

Vorteile

I have gone through implementation of payroll services with four different providers over the years and BambooHR was by far the easiest process with the fewest issues. While there was work involved, their expectations were very clear and they worked with us to determine the best way to manage unique situations specific to our company. The system is very intuitive and easy to use.

Nachteile

There are some small things here and there that we have encountered and have to work around, but customer services is always very responsive and help us find a solution. We have made suggestions to BambooHR's feedback team and they have already implemented some changes to help with some of these issues. They are always making improvements and additions to their products.

Krista
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great HR software

Bewertet am 10.2.2022

My experience has been great. Without BambooHR I would be buried in paper files. I love having data in one location, it makes it easy to assist employees. Not only that but it adds a self service component for employees. They can update their personal information without needing HR or payroll services. BambooHR implements change on an on-going basis, they rollout a 30/30 video that shows what has changed and what is coming. Our team is excited to see what is coming next.

Vorteile

BambooHR is user friendly, everything flows, and makes sense. If you get stuck you can go to the help center, chat with someone, or pick up the phone. The mobile app allows employees to upload pictures of work notes and HR is notified when they do so. This has SAVED us during the pandemic.

Nachteile

HIRING- I would love to see an integrated calendar within hiring. Currently, if you schedule an appointment you also need to add to your outlook calendar.
REPORTS- I would love to see an alphabetize by last name option with all reporting. Most HR and payroll work alphabetically.

In Betracht gezogene Alternativen

Paycom und ADP Workforce Now

Gründe für den Wechsel zu BambooHR

It was affordable, user friendly, and had so many features we needed.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Our First HRIS

Bewertet am 15.2.2022

The organization had never had an HR department prior to my hire in September 2019; they were also 100% paper. Since using BHR we have been able to post simultaneously to our website and the partner website which increases our candidate pipeline and exposure. In addition, our onboarding functions have been transitioned to BHR which eliminates the emails and possible security breaches.

Vorteile

The ease of use; including the set-up and implementation. Also the Headcount report, invoice tracking, SparkHire and Employee Cycle Dashboards integrations and cost-efficiency were huge wins for my organization.

Nachteile

I would like to have a report which provides data on all of our open and on-hold vacancies. To accompany that I would also like to see a form or feature which is a position request for new or replacement roles. I'm currently using a form but to have everything housed in BHR would be much easier for HR and the hiring managers. This would also incentivize them to use the system more frequently.

In Betracht gezogene Alternativen

Paycor

Gründe für den Wechsel zu BambooHR

Cost effective, ease of use and API with other software planned to implement and use.
Bridie
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great scalable HRIS solution

Bewertet am 15.2.2022

It has made self service HRIS a breeze!

Vorteile

It was super easy to set up and is quite customisable for what it is. For our size of business and our needs it does everything that we need.

Nachteile

Integration with Seek would be good in the hiring app, and more non-US features. We're an Australian company and there are features that just dont work for us in benefits and some demographic functions.

In Betracht gezogene Alternativen

ELMO Software und Employment Hero

Warum BambooHR gewählt wurde

We needed a proper HRIS system

Zuvor genutzte Software

Zoho Recruit

Gründe für den Wechsel zu BambooHR

It seemed to do more of what we wanted, price, and be a simpler system to administrate and use
Teresa
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

BambooHR and TRAX review

Bewertet am 21.12.2021

HR Management, Payroll, Recruiting, Termination, On Boarding, Record Retention

Vorteile

The software is secure, easy to use, and supports the functions of a small business without the corporate challenges of working with a larger HR services and payroll firm. The price is right, the support team is responsive, timely and professional. We were able to customize our instance of the software to the business needs.

Nachteile

The software is evolving and grows to meet client needs. When we began using this in 2016, there were areas which we needed that came online and now we use fully.

Claire
Gesamtbewertung
  • Branche: Biotechnologie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great HRIS for medium-size businesses, easy to implement, configure, maintain (and it's cute)

Bewertet am 23.2.2022

I love the look and feel, the easiness of use, the availability of the support team, the easiness to create and delete custom fields, the support documentation which is easy to navigate and includes a lot of how-to videos. They really allow their customers to become autonomous and even proficient with their tool.

Vorteile

Very structured and helpful implementation, and very responsive support.
Love the ability to request custom fields to be created, including calculations.
Great standard, out-of-the-box reports, like Additions & terminations over a period of time, Headcount as of a certain date, Employee Turnover (that one was a lifesaver when it was realeased, much better than what we were doing internally so far!), Change History over a period of time for job-related changes.
I also love the fact that they are intentional in their product development: even though they request and collect product feedback, they want their product to remain coherent, i.e. they know what makes sense for them to propose as features vs. not (and recommend one of their specialized integrated partners if not), so that their tool always remains simple, legible, etc.
And I like their Panda mascot and in-navigation messages, down to humanizing error messages.

Nachteile

It will be pretty minor details, part of which will simply have to do with their client size positioning. As we were growing, I encountered director-level newcomers in our HR department who were used to the more prominent HRIS players, and to the ability to set up more complex workflows than BambooHR allows (example: self-service on employment letters, sending change notifications to other people than change approvers, allowing back-up assignees for tasks, etc).

One feature that I feel might need adjusting (but again, that's detail) is their "Who's Out" calendar, which is synced with their time-off feature: regardless of whether the person has booked 1 hour off or the full day off, it will look like the person is away for the whole day, which looks confusing.
Then two things come to mind on the analytics side, but again, they are minor and for more advanced users: I would love the ability to report on changes for personal details (beyond the audit trail report) and on custom fields. Then, custom calculation fields (which are already a great thing to have!!) are limited to the employment profile itself, i.e. you cannot return data fields from other employees' profiles, for example, who the manager of their manager is, etc.

Christine
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

BambooHR Gets the Job Done for a Small business Organization

Bewertet am 31.5.2022

Overall, I am very happy with using BambooHR. The employee self serve system is user-friendly and easy to use. Employees love BambooHR compared to our last system. It is a big improvement. Employees also like the mobile app. It gives employees and managers the ability to keep track of employee information anytime and anywhere.

Vorteile

As a one-person HR shop, BambooHR has made my professional life easier. The system is designed for small and medium-sized businesses. It is a web-based workforce solution that offers a variety of tools and features, like HRIS, applicant tracking, benefits management, onboarding, offboarding, leave tracking, customizable fields, reports, access levels, and more. It combines a multitude of HR functions into a single application. It effectively automated basic HR workflow, allowing me to spend more time on other crucial tasks. Forms are online and it has eliminated a lot of paper.

The customer support is very good.

Nachteile

I am not a fan of the new benefits upgrade. Only time will tell if it has helped me or not. I would like to see a total rewards compensation statement. All the data is in the system. It would be helpful to give employees annual total compensation statements.

Lesley
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Thank you BambooHR!

Bewertet am 24.2.2022

The reporting tool is excellent. It has allowed us to analyse sickness and timeoff especially over the last 2 years during the pandemic. We also used API to access everyone's phone number to send a text message update at the start of the pandemic to let everyone know what course we were taking. On a broader note, the Employee Survey has given us areas to address and we are improving our eNPS score every 6 months, which is great for employee engagement. We have recently started using the Hiring function which is proving very popular with the management team, allowing them to record their comments and share with others their thoughts on CVs and candidates, as well as being able to email the candidate through BambooHR, making an offer and onboarding. Great to have this functionality all in one place, it makes for a more efficient process.

Vorteile

The software is easy to navigate and employees love using it. We have integrated it with other applications which works well allowing us to keep track of training. Best use has been through Time Off, Perfomance Management, Hiring, Onboarding/Offboarding, eNPS Employee Satisfaction Surveys and the reporting is excellent. Also, very happy with help and support you get from the BambooHR team. I have asked for additinal tabs to track secruity clearances and various other things, nothing is too much trouble.

Nachteile

I would like to see the 'signature' aspects improved. I have starting using this a lot, but have issues with not being able to access external emails for contract signing capability. Also, when my forms are being completed, during the process of going from one person to another, the text runs off the form. It corrects itself once the final signature is complete, but this could be vital information which is missed by the final signer.

Blaise
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Practical and effective HR tool!

Bewertet am 13.12.2018

We've had a great experience with BambooHR. Going into it we knew very little about the software and had just heard great things. Now that we've been on it for a few years I can say that the software has grown along with our business. It seems like BambooHR really takes the customers needs and requests to heart and tries to make the software fit each customers needs. We look forward to the new feature releases and just being able to use the software as it is for years to come!

Vorteile

My favorite thing about BambooHR, in general, is that they are always trying new things and releasing new features. They just released a sync feature that syncs with TRAX Payroll software and cuts out the time needed to reconcile the 2 systems. The software is very user-friendly and you are able to find a help article about nearly anything you could ever want to know. One of my favorite features is the e-signing you can set up for HR documents. Our on-boarding goes a lot smoother not having to print out each form and fill out by hand. The Hiring module also works great. In that module, I love the ability to rate each individual candidate and keep internal notes about them. I really appreciate the ability to track conversations had with that candidate within the module so I don't have to hunt down the communication in my inbox each time.

Nachteile

I've only been able to find one single thing that I would change about the software and that is that I would make it possible for one person to be a manager for operations purposes and another person manager for compensation purposes. I've ran into the problem where the operations person doesn't need to see the compensation of their co-worker, but another person at a VP level should be able to request and approve compensation, essentially skipping over the Operations Manager for compensation purposes. I haven't yet found a way around it, so we just eliminated the Operations Manager from the profile and have the VP listed as manager, but this doesn't change my opinion that I would recommend this to anyone!

Aimee
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

BambooHR - Friend to People Operations!

Bewertet am 15.2.2022

We've used BambooHR since 2017, moving from tracking information via spreadsheets and paper forms to fully electronic. The implementation process takes preparation to ensure you have quality information imported into the system and is worth the time and effort. The implementation specialist works with you to ensure you're on track and implementation goes smoothly. If you take the time to introduce BambooHR to employees and provide them with training, they easily adapt as this is a very user-friendly system. Over the years we've added additional custom table to track information and the Bambooligans have been very responsive. I highly recommend BambooHR!

Vorteile

• User-friendly
• Customizable (ie. you can have Bamboo set up tables that you can use to track your Medical Examiner’s certifications/driver’s licenses & set reminders for expiration)
• Hiring system ports directly into employee creation
• Applicant tracking system (automatically posts to Indeed, Glassdoor & ZipRecruiter)
• Onboarding / offboarding
• Standardized & customizable reports
• Org chart
• Company directory (the app is nice but offers less functionality than the website)
• E-signature for your forms to port directly into employee files upon completion & route as directed (ie. direct deposit can route to payroll or reimbursements to A/P)
• Asset tracking (you can set security levels to allow IT – or appropriate individuals to access / make changes / run reports for assets)
• Electronic approval process for compensation, approvals, and other customizable events
• Preview as user allows you / admin to see things as the individual sees them – really helps with problem-solving
• You establish access levels
• Track training (but very simplistic process)
• Works with single sign-on

Nachteile

• Lack of ability to set up onboarding tasks for internal promotions
• Training tracking is simplistic, they do offer integrations with LMS
• Doesn’t connect with our payroll system (although you could have someone build a custom integration)

Christina
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Middle of the road software that needs improvement

Bewertet am 15.9.2017

We are currently researching other HR software. I'm not sure which is better, software that contains the modules needed with obvious and crippling flaws or software that is easy to use both by admin and employees with limited modules.

Vorteile

The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork.
Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.

Nachteile

The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator.
The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved.
I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form.
When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious.
For the price, there needs to be more development in the software.