Calendesk Erfahrungen

Easy setup and great support and features we need.

Possibility to customize our company calendars.

The most important thing is that this service combines ALL the features I need:
- Convenient online booking
- A calendar on my phone and laptop
- The ability to customize services for your business area
- Ability to create a website and app
- Easy connection to online payments
- Synchronization with Google calendar

The only and biggest disadvantage is the uncomfortable and non-obvious user interface.
Yes, tech support always answers calls and messages, but I wish I could figure it out myself. Some problems can't even be found in the FAQ - it's also poorly written
For example, one of the silly mistakes is that when you download the app and want to go into the admin area, the app asks for the company ID, this information is not available on the computer, and only after half an hour of searching in the admin area and in the FAQ I guessed myself that it is just the company NAME. Why? It is not understandable

Product is easy to use. Setting it up was very easy/ intuitive. Price is attractive as on other platforms you have to pay for additional users. Android and iOS apps. SMS reminders are essential to our business and there is possibility to set them up. Easy set up of GDPR/RODO. Support is very attentive.

Software is styl developing therefore there are some problems, however all the problems are quickly solved after speaking on online chat with support. Only Stripe as method of integrated payment system payment. No names of clients at first glance in android app is a bit of a problem as my team have to click on name of the event to see who is the klient.

Calendesk is easy to use, both for me and the customer. Making reservations is quick and simple. I can always check the reservation, change it or cancel; I can also contect the customer directly. And customer support is always helpful :)

I'd like the calendar with in color ;) For example holidays in red, etc.

I can rely on the calendar and payments. It is functioning well and doesn't stop.

some functions are missing, I wrote about it to customer service, but the company has no intention of introducing them.

Calendesk made a small revolution in our business - the booking system is very clear and it is easier now to schedule tasks in an automated way.

They especially appreciate the possibility to pay online, which is not possible in other tools.

Overall appearance, overall functionality, intelligent features,

Yet too few options for configuration in a lot of details (views monthly, weekly, fonts, colors, field lengths, German language...)

the ability to set deadlines by the client and having a website.

does not remember the price of the product or service when booking the customer and when he wants to mark the visit as having been paid, he often sets the lowest or highest price and a correction is needed.

Great support, self explanatory functioning

There could be more customisation of widgets

Extensive possibilities for configuring products, services and pricing structure for multiple employees. Friendly and knowledgeable support.

Too much going on for a small bootstrapping company that just wants an easy and attractive way to offer appointment scheduling for sales calls on the website. The backend of Calendesk looks old school corporate and you need to configure stuff in different modules to get where you want. I can see the match for larger consulting or law firms and such, where configuring all the possibilities can be delegated to the back office.

Easy of use, quality of products and a very good support.

The website builder is quite limited but the support told me that they will improve it soon!

Very fast and helpfull customer service and integrated app

workers limit for my account. I use calendesk "workers" as events hours not real workers. Because its a limit i have sometimes change it values and check it if everything is ok.

The support team are very quick to answer and patient, if out of hours they will message as soon as available. They onboarded me quickly and added content to the website add on for me.

Duplication of content and pages on website builder would be helpful

Customer service is helpful and always guide me to solve my problem.

That my website presents different depends on the scale of monitor which I find a little annoying.

It is a complete tool, with everything I needed in one single package. In addition, as my usage progressed, I took advantage of features I did not use before and integrated them to my routine.

As with any software, in the very beginning it took me a little time to get used to all functionalities (but also because there are many, even if they are easy to deploy).

Software is very easy to use and intuitive for both administrators and users.

Integration with other apps can be improved, but it's not a big issue.