Grepsr Erfahrungen
Gesamtbewertung
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Untern. Größe
78 Bewertungen
- Branche: Internet
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Timesaver - Quick, efficient, accurate and easy.
Bewertet am 9.10.2020
Vorteile
Team was able to extract 500 pages of data within 48 hours that would've taken my team weeks to do. The concierge service was responsive and helpful. It was affordable.
Nachteile
While the whole project was quick, the initial responses came in a bit slower than anticipated.
Antwort von Grepsr
Nick, thank you for such good words!
- Branche: Unternehmensberatung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Web Scraping Service
Bewertet am 23.11.2021
Vorteile
Amazing team of knowledgeable data-gurus that understand the client problems and deliver curated solutions. I was impressed by their output time, cost structure, professionalism, and diligence.
Nachteile
I had to rework my ask to make sure they picked the right data but that wasn't too inconvenient
In Betracht gezogene Alternativen
PromptCloudGründe für den Wechsel zu Grepsr
Best delivery time, market rates for said delivery timesAntwort von Grepsr
Thank you for the 5-star review, Harshit! We are grateful for customers like you.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
I can't understand what "Title your review" means.
Bewertet am 1.12.2023
My boss startded using theier service. She left our company, and I took over her role as a...
My boss startded using theier service. She left our company, and I took over her role as a communicator with them.
Vorteile
They respond to our requests quickly and politely.
Nachteile
Sometimes there are some missing data to be collected.
Antwort von Grepsr
Thank you for your feedback, Natsuko. We're delighted to know that we are your trusted partner for data extraction solutions. Your satisfaction stays on top so we're glad to promptly help you with any changes you may have had in your request. Regarding the missing data, please accept our sincere apologies for any inconvenience this may have caused. We are actively working on optimizing our processes to ensure a more efficient and reliable solution for you. Your input is valuable to us and we look forward to continuing our partnership in the future!
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Good Software
Bewertet am 3.12.2019
Vorteile
google sheets keyword list to add keywords
Nachteile
timezone difference has been challenging
Antwort von Grepsr
Haley, we do understand that the time-zone difference does make matters difficult, nevertheless we try to address your queries as soon as possible. Thank you for holding our software in high regards!
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Their concierge service is great!!!
Bewertet am 21.4.2021
Overall they were great.
Overall they were great.
Vorteile
They were quickly able to get me the data I needed.
Nachteile
I was a little confused by their web portal and how it worked with the concierge service.
Antwort von Grepsr
We're grateful you found what you were looking for, with us. Thank you for such kind words, Tyler!
- Branche: Unternehmensberatung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great data partner
Bewertet am 25.7.2023
Vorteile
Delivers high quality output quickly and a great team to help with any support issues.
Nachteile
Occasionally have issues come up in recurring projects, but the Grepsr team always responds quickly.
Antwort von Grepsr
Thank you so much for the stellar review! We're delighted to be partners with such a renowned organization, and hope to continue adding value to your success.
Your kind words add validation to our efforts, and motivate us to keep improving our service.
- Branche: Forschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
pleasant data extraction experience
Bewertet am 12.6.2024
Vorteile
The thing I like most about Grepsr is that they don't easily give up when challenges coming up during the data extraction process. They actively seek solutions together with my team, which in the end fulfills our business goal and gives both sides a very pleasant collaboration experience.
Nachteile
Nothing from our current collaboration experience.
Antwort von Grepsr
Thank you so much for taking the time to leave such a fantastic review, Xiaolin!
We take pride in successfully tackling even the most challenging data extraction projects so it's exciting to hear that our solutions have been fruitful for your team.
We look forward to more fruitful collaborations in the days to come! Cheers!
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great, custom data extraction
Bewertet am 23.1.2021
I set up a custom scrape/data extraction project. The team at Grepsr was very responsive, they...
I set up a custom scrape/data extraction project. The team at Grepsr was very responsive, they troubleshooted, and made sure we got everything we needed. I have recommended them to other people because I was so impressed with the service. I have continued to use them.
Vorteile
They have a great web interface to set up a scraping project. They also offer custom work where a service specialist assists you with the work. The web app tracks everything, saves your project, and can automatically deliver it to Dropbox and other cloud providers in various file formats, CSV, JSON, ETC.
Nachteile
There was nothing that I view as a 'con' with respects to my interaction with Grepsr. Great, all around.
Antwort von Grepsr
Thank you for such kind words! We will try to build on what you said and endeavor to create better experiences for you.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Saved me a lot of time!
Bewertet am 17.2.2020
Vorteile
Grepsr saved me a ton of time and got me the information that I needed very quickly.
Nachteile
I don't have anything negative to say about their services.
Antwort von Grepsr
Thanks for such great words, Mike!
- Branche: Unternehmensberatung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Review Grepsr
Bewertet am 22.8.2021
Very good, would recommend to others.
Very good, would recommend to others.
Vorteile
Easy to use and a very good service and attention from Grepsr team
Nachteile
There was a mistake that took some additional time to fix
Antwort von Grepsr
Thank you for you trust in us! We will ensure all your project particulars receive timely attention.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Gets the job done, on time
Bewertet am 16.11.2023
Vorteile
Have been working with Grepsr team for almost 4 years. Customer service team is very helpful, timely and understanding.
Nachteile
Grepsr is on a costlier end compared to other vendors but they are reliable so that's a good point versus others who are cheaper but not at all reliable.
Antwort von Grepsr
Thanks for the wonderful rating, Preriit! We're glad to have you as a valued client and look forward to delivering consistent results that meet and exceed your expectations.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Grepsr data extraction
Bewertet am 26.2.2024
Vorteile
Grepsr's prompt and flexible approach to accommodating our data requirements greatly impressed us, facilitating seamless integration into our marketing strategies.
Nachteile
Overall, I find Grepsr's services well-suited to our needs.
Antwort von Grepsr
Thank you for such a great review, Roman!
Your satisfaction means the world to us and we're glad to have been your trusted service provider!
- Branche: Investmentbanking
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great Value
Bewertet am 10.9.2023
Vorteile
It can be used as a managed service, which fit our needs well.
Nachteile
It took a little while to get the bots functioning the right way, but it was worth it for the price. Expect that you may need to do some fine tuning and bake that into your project timeline.
Antwort von Grepsr
Thank you, Christian, for such a stellar review! We're delighted to hear our service fits your needs.
As far as the cons are concerned, since each use-case is different, we do need to customize our scrapers based on individual project needs, resulting in slightly longer setup times.
Thank you once again for the kind words, and we hope to continue to serve you in the future!
- Branche: Unternehmensberatung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Quick data mining support
Bewertet am 29.6.2023
Smooth service & great support
Smooth service & great support
Vorteile
Leveraged Grepsr to mine product data across retailer websites. Quick service and good support to quality check data & ensure it met our needs.
Nachteile
N/A - leveraged them for basic webscraping, smooth process and output as expected (excel, etc)
Antwort von Grepsr
Thank you so much for such a positive review, Zachary!
We pride ourselves for our stellar customer service and high-quality datasets, so we always feel validated upon seeing these aspects stand out for our customers.
Thank you once again for your positive words, and we hope to continue our partnership for a long time.
- Branche: Sport
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Grepsr support
Bewertet am 24.7.2019
I run a small business part of which entails the collecting of data on a daily basis, before coming...
I run a small business part of which entails the collecting of data on a daily basis, before coming across Grepsr this was a time consuming onerous task. Now I need do no more than simply open the file to access all my data requirements. It is a very cost effective means of obtaining data and the service provided is without doubt the best of any software company I have dealt with in my 25-years of experience
Vorteile
The set up was very straight forward thanks to the assistance of the staff I would like to express my gratitude to customer service representative in particular whose assistance has been invaluable
Nachteile
I can honestly say that in my 5-years experience with the software I cannot find anything I would change
Antwort von Grepsr
Thank you so much for the 5-star review, Peter!
As a data extraction service platform, our goal is always to ease the data acquisition woes of our customers so they can focus on other aspects of their business.
You've been a great partner to us and we hope this continues for many more years!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Efficient Data Extraction
Bewertet am 23.7.2019
Manual data extraction can be a labor intensive process. Using a service like Grepsr has been an...
Manual data extraction can be a labor intensive process. Using a service like Grepsr has been an excellent way to optimize my time on understanding what the data is telling me rather than programming my own scrapes to get this data. Grepsr has been an easy tool to work with supported by a strong and attentive team.
Vorteile
Ease of use to submit a data request and the timely delivery of my returned data. In many cases, Grepsr has completed my deliverable faster than expected.
Nachteile
There have been a few times of extraction errors such as duplicate values or incomplete data having been returned in the deliverable. However, once I've identified a possible issue, the Grepsr team is quick to resolve with follow up.
Antwort von Grepsr
We're glad you got what you were looking for with us. We're happy to be of your service, Jesse!
- Branche: Forschung
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Scraping Service and Tools
Bewertet am 18.6.2019
The tech team is very responsive and the in-account messaging service is very convenient. ...
The tech team is very responsive and the in-account messaging service is very convenient. Turnaround times are world-class. I would not hesitate to recommend their services.
Vorteile
Ease of Use
Customer Support
Ease of Transaction
Nachteile
Nothing to complain about at all. Everything was great.
Antwort von Grepsr
Girish, thank you for such a stellar review about our services and our team! We will make sure this reaches them. Cheers!
- Branche: Unternehmensberatung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Improvements/Suggestion
Bewertet am 25.7.2019
I feel constantly updated about my request - Prompt replies by reps.
I feel constantly updated about my request - Prompt replies by reps.
Vorteile
it's good.
Team is great
Appreciate the quick turn around
Nachteile
1. It would be great to have web platform to see the status of all file and download from there. Email updates sometimes are repeated or sometimes go in spam
2. Can we have the functionality of running the software in live or like pull new posts every month, rather than running the entire query again?
Antwort von Grepsr
Hi Priyanka,
We really appreciate your taking the time to leave the review and suggestions.
We do have a web-based platform (app.grepsr.com) where users can preview & download their data, run on-demand, customize data delivery & crawl schedules, and much more.
We always look forward to hearing from our customers. We'll definitely take the suggestions for improvement on board and work towards making the app even better.
Thanks!
- Branche: Informationsdienst
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Prompt and accurate
Bewertet am 5.2.2021
Vorteile
Grepsr supplied me with nice clean data exactly to my specifications. I hope to use the service again soon.
Nachteile
Nothing negative to comment on. Haven’t used all the features though.
Antwort von Grepsr
Spencer, we encourage you to explore our platform. If you run into any difficulties, our support team is always happy to help. And thank you for such a great review!
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Grepsr works well, reasonably priced
Bewertet am 20.8.2019
Vorteile
Grepsr works well, reasonably priced. I used their custom build option and they've been sending me the data on a daily basis
Nachteile
They quoted me a price and did charge extra later for something they missed during their initial quote
Antwort von Grepsr
We apologize for the inconvenience caused early on, Tobias. Point taken! We'll make sure this issue doesn't happen again. And thank you for such a great review!
- Branche: Alternative Medizin
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Game Changing Enrichment
Bewertet am 19.7.2019
Customer service is second to none. Pricing is fantastic for SMB to enterprise.
Customer service is second to none. Pricing is fantastic for SMB to enterprise.
Vorteile
Truly enriching our datasets with otherwise unattainable data. Comparable costs to a previously highly manual set of processes.
Nachteile
Previously it was not self service, they have since launched this feature.
Antwort von Grepsr
We are delighted to have been of help. Zach!
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Super useful tool! Always delivers with great results.
Bewertet am 23.7.2019
Vorteile
The efficiency is unparalleled. Grepsr gets me the data I need in record time.
The support staff at Grepsr is great! Anytime there is an issue (which isn't often), they're always quick to respond.
Nachteile
Very occasionally, there'll be a snag in the data in terms of it all not being there, or a file looking weird. However, the support staff is SO responsive that any issue I have gets resolved in no time!
Antwort von Grepsr
Thank you for the positive review, Gayatri!
Everyone here at Grepsr is highly committed to our clients' success. We hope to continue our collaboration for a long time to come.
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Exceptionally useful business tool
Bewertet am 12.5.2021
Nothing but good words.
Nothing but good words.
Vorteile
Quick, high quality and useful leads/data extracts.
Nachteile
Nothing - absolutely love the service and support.
Antwort von Grepsr
Zach, thank you for such a stellar review! We are always happy to serve great customers like you.
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Bespoke Reporting
Bewertet am 27.7.2020
Great
Great
Vorteile
The team at Grepsr were extremely accommodating to our needs and developed a bespoke report based on data that was relevant to our business. They were quick to respond, communicated throughout the process and delivered our purchase quickly. We are very happy with the service and would recommend.
Nachteile
We have no complaints, the software suits our needs perfectly.
Antwort von Grepsr
Thanks, Charlotte! Personalized experiences for our customers is one of our fundamental credo. Further down the line, we hope you get more value from us.
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great services
Bewertet am 29.7.2019
Vorteile
Great support, great understanding of our needs.
Nachteile
No cons at all during the time we used Grepsr
Antwort von Grepsr
Thank you for such an amazing review, Aymeric!