ZoomInfo Operations Erfahrungen

ZoomInfo Operations
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104 Bewertungen
- Branche: E-Learning
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Bedienkomfort
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- Weiterempfehlungsquote 10.0 /10
Salesforce Admin Essential!!
Bewertet am 6.8.2020
Ringlead's on-boarding and support is awesome. They schedule the time with you and make sure you...
Ringlead's on-boarding and support is awesome. They schedule the time with you and make sure you are achieving what you need to achieve right from the beginning. They take the time to listen to suggestions and improvements while being highly responsive to any questions or emails. I have needed a few last minute meetings and they made it their priority to jump on a call with me; I super appreciated that.
Vorteile
Ringlead's software has become an essential tool for me to manage and maintain our Salesforce instance. The power and control this tool provides is incredible. My favorite part of the product package is the mass updating function because with no stress or needing to download files to update values via excel and then send in with data loader, you can: set your criteria with ease, see the number of records in real-time that specific criteria involves, tell the system what to do for those records, update them all or only a select few (or none), and have the ability to download those CSV files for your records. Think of when you add a new default picklist value for a new or existing field; you can now mass update all the null values to this default value within in seconds. The amount of time I have saved in my everyday workload is so valuable, the tool pays for itself within a week of use!
Nachteile
I honestly wish I just had more time to dedicate to all of the use cases. I don't have any complaints for what I do utilize.
- Branche: Immobilien
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Save Time Finding Duplicate Records
Bewertet am 26.6.2020
We have definitely saved time using RingLead as it automates a large portion of the de-duplication...
We have definitely saved time using RingLead as it automates a large portion of the de-duplication process on accounts. It's great for complex organizations that will need multiple rules to identify the best matching accounts. What anyone considering a purchase of RingLead or similar product should know is that it's unlikely to solve all of your duplication problems, so you will need to weigh the cost and potential benefit accordingly.
Vorteile
While RingLead has multiple functions, we primarily used it to identify duplicates before adding large lists from acquisitions into our Salesforce CRM. With the fuzzy logic and multi-step checks to identify the correct account matches, our team saved at least 50% of their time on list preparation using RingLead. For complex databases where there may be multiple accounts that could be matched and you need to select the right account, this definitely worked for us.
Nachteile
Training the team on how to use this tool is critical, as changes are applied directly to Salesforce. While the tool is very easy to use, due to this potential risk you may need to have a more technical team managing how it is used to prevent data errors.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
It does what we intended it to do
Bewertet am 27.8.2018
Vorteile
We use the software through an integration in Salesforce and it lets us know if we are creating duplicate entries
Nachteile
I don't really know what else they offer. I have had sales people contact me in the past, but I don't really understand the value.
- Branche: Informationsdienst
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great Data Management Tool to Streamline, Normalize, Deduplicate, and Mass Edit / Upload Data...
Bewertet am 28.7.2020
RingLead is a powerful data management platform that enables us to keep our data clean and...
RingLead is a powerful data management platform that enables us to keep our data clean and normalized. It cuts back significant time to clean, update, and import data, that would normally take hours if not days to complete.
Vorteile
Allows you to easily manage CRM data in bulk; improving overall hygiene, preventing duplicate records, and saving time from manual cleanup or data entry.
Nachteile
Since RingLead is a powerful tool, setting up logic and understanding all the features and steps can be difficult to understand for some less technically-savvy users. Building logic can also be limited as you can't build custom logic (1 and (2 or 3) and 4), and have to build each scenario under different "or" statements. Also no ability to do cross-object referencing for field updating.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Easily find information in bulk or one off
Bewertet am 17.6.2020
I think it's a great way to get the information you need.
I think it's a great way to get the information you need.
Vorteile
The flexibility to collect information from a bulk perspective or a one off
Nachteile
Lots of features to understand. You have to become familiar with the system
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Its okay - not the greatest
Bewertet am 16.6.2020
Ringlead capture is helpful if you;ve got nothing else to help you. Would not be my first choice...
Ringlead capture is helpful if you;ve got nothing else to help you. Would not be my first choice though.
Vorteile
Useful in getting phone numbers to help with prospecting and cold calling
Nachteile
Emails are often incorrect and mobile numbers arent always reliable. Premium enrichment credits are used up even before you know if there is a mobile number to be captured.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great prospecting tool to find qualified companies similar to your current customers.
Bewertet am 29.3.2018
Great prospecting tool for BDR and AE teams.
Great prospecting tool for BDR and AE teams.
Vorteile
I use Everstring to search for similar companies that I have recently demo'd or sold to. They will show me a list of companies that I can then prospect and fill up my pipeline with.
Nachteile
It can be a little hard to get familiar with and trained to utilize Everstring the best you can. Some of the data can also be outdated.
- Branche: Personalwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Transition made easier
Bewertet am 17.6.2020
Vorteile
Very intuitive platform, made the transition from a different system to Capture incredibly easy! Almost mind blowing how *much* easier Capture is as compared to other software used for similar purposes, and those had less functionalities!
Nachteile
I would love a little more automation, where in the software would automatically update the contacts pulled in via the system with contact info on a regular cadence (every 3 months or something).
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Ringlead - providing quality programs for years
Bewertet am 21.5.2019
We are solving our growing need to gather information on people in certain industries at a large...
We are solving our growing need to gather information on people in certain industries at a large rate, all while doing it efficiently.
Vorteile
We were looking around and shopping the market, testing different email capture softwares and websites after using older programs for years, and landed at Capture. Capture gathers all the data we need to nurture leads for sales and marketing.
Nachteile
The interface can be a bit bland, software can be a bit confusing.
- Branche: Computer-Software
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Everstring has rich data
Bewertet am 7.10.2020
Vorteile
We recently purchased Everstring and it appears it has rich data. Integrates with SFDC pretty well.
Nachteile
Unfortunately a lot of the data we were able to bringing from Everstring is duplicative of what we already had in our SFDC instance.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Flexible & Easy to Use
Bewertet am 3.8.2020
RingLead is the platform we use to import all tradeshow / live event lists to our campaigns, and it...
RingLead is the platform we use to import all tradeshow / live event lists to our campaigns, and it is used to schedule duplicate resolutions across leads, accounts, and contacts. The platform has come a long way since pre-DMS.
Vorteile
RingLead has made huge strides with the DMS platform and the tool is flexible enough to run matches on accounts, leads, contacts and leads:accounts and leads:contacts. The tool is easy to use for admins.
Match criteria is expansive and flexible, and the Master + Surviving Field Rules are easy to define (and save as templates) to ensure that field and record retention is consistent.
Nachteile
RingLead is a great tool, but there is one thing that bothers me: Intuitively, the way the matching rules are displayed as a cascade makes it seem as if it works like an "if" statement - where the first rules are evaluated first, and if false, then the next set of rules are evaluated. This is not the case; all of the rules are evaluated with the same level of priority. Right now - we would need to create separate de-duplication jobs to run strict, then moderate, then loose matching parameters. It would be HUGE to allow users to prioritize the match rules (i.e. give us an option to prioritize matching logic, ELSE everything will be evaluated at the same priority).
Reporting is OK but could definitely be expanded to provide more detail.
In Betracht gezogene Alternativen
CloudingoWarum ZoomInfo Operations gewählt wurde
we initially made the switch because we were a small organization that did not have enough admins to manage all list imports, so we extended the functionality to our marketing teams. The old RingLead platform was easy enough for Marketing users to import a file and choose a template and "click save". The extended DMS features are a little too feature rich to allow our marketing users back in, but the extended functionality has made it so that our growing admin team can manage the process for them.- Branche: Computer-Software
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Ringlead with Salesforce & Marketo
Bewertet am 3.8.2020
Our experience with Ringlead has been very well over the years their support and customer success...
Our experience with Ringlead has been very well over the years their support and customer success team are very helpful and engaged.
Vorteile
Ringlead gives you the ability to create very robust deduplication rules that can be front facing as well as run in the background. You can also setup multiple rules which as a global company is helpful as these rules may differ by region. Lastly how you can choose a master is also very robust and gives you multiple levels of options on how to choose the Master record.
Nachteile
I wish they would focus more on things they do really well and leave some of the light weight stuff (Mass update, Mass delete etc.) which most of these systems they integrate with offer for free. I wish they would focus on enrichment of records front facing and email validation (personal opionons)
Antwort von ZoomInfo
Hello, Chris. Thanks a ton for the good review. I saw that you mentioned you wished we would focus on enrichment and email validation. You don't have those features licensed but they are in the platform. I would like to offer you a free extended trial if you are open to it. Please reach out to me at john@ringlead.com if you are interested. Thanks again!
- Branche: Versicherung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Saves me several hours each week
Bewertet am 6.8.2020
One of the first recommendations I make when working on a new Salesforce org is implementing a...
One of the first recommendations I make when working on a new Salesforce org is implementing a solution for data hygiene. For the past 5+ years recommendation is usually RingLead. Their pricing is inline with what they offer and their tool is customizable enough to fit most use cases.
Vorteile
1. Advanced matching criteria beyond any other solution I have used or evaluated.
2. Automated data hygiene tasks that you can trust.
3. Excellent communication from customer support.
Nachteile
The support docs are not very helpful for new users. Much of the language used assumes that you already know their product inside and out. As an experienced user I can find what I need in them, but new users are often confused and will likely need to contact support for help.
- Branche: Pharmazeutika
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Zoom purchased RingLead and is not supporting Capture enrichment any longer
Bewertet am 15.2.2022
I liked the old capture, I'm still using the "new capture" but I really miss the enrichment. Not to...
I liked the old capture, I'm still using the "new capture" but I really miss the enrichment. Not to mention the price has gone sky high
Vorteile
It does a great job of capturing linkedin information and putting it in SalesForce
Nachteile
without the enrichment portion to find email information, it's become nothing but a cut and past program
- Branche: E-Learning
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A great data quality solution for the data focused company
Bewertet am 28.7.2020
From the sales team to customer success and support everyone has been a pleasure to work with....
From the sales team to customer success and support everyone has been a pleasure to work with. Great integrations with other data enrichment providers and a seamless with SaleForce.
Vorteile
I can manage every part of my marketing and sales data process in one platform now.
Nachteile
The design, UX/UI could definitely use an updated. Although the deign looks up to date, the overall experience could be enhanced. A UX update would make this product amazing. Not a showstopper by any means though.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Not a complete solution
Bewertet am 28.7.2020
We had some issues in implementation that dragged on for months. Customer service was very...
We had some issues in implementation that dragged on for months. Customer service was very responsive and helpful, but the product just wasn't a complete solution for both our CRM and email automation platform.
Vorteile
RingLead does a decent job at restricting/preventing duplicates from being created in Salesforce.
Nachteile
It is not a viable solution for preventing/deleting duplicates in Marketo.
- Branche: Immobilien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
It works well for business
Bewertet am 22.6.2020
Its been a very good fit for our lead business.
Its been a very good fit for our lead business.
Vorteile
Allows us to keep our leads clean and prospects flowing.
Nachteile
Refreshing the connection often seems harder then it should be
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Capture honest review
Bewertet am 29.7.2022
Vorteile
The ease of use. 100% this program is easy to use, it is straightforward and very helpful.
Nachteile
There are always improvements that can be made. I can't name any at the moment, but improvements are always possible.
- Branche: Computer-Software
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Capture Review
Bewertet am 22.6.2020
The ability to find prospect's phone numbers. I would give capture 3.5 out of 5 stars
The ability to find prospect's phone numbers. I would give capture 3.5 out of 5 stars
Vorteile
Tool is helpful in finding cell phone numbers that otherwise would be unattainable. Very Convenient to be able to upload contacts directly to salesforce
Nachteile
The quality of the phone numbers is lacking. There are times when I am unknowingly calling prospect's spouses or children.
- Branche: Internet
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Review
Bewertet am 6.8.2020
Vorteile
I like that it is easy to configure and it can run automatically on the background without us thinking about it after setting it up.
Nachteile
The UI can be a bit updated. It kinda looks like an older software compared to other software I've used but other than that, the UI is pretty intuitive and nothing is missing.
- Branche: Informationsdienst
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Easy Integration with Salesforce and LinkedIn Sales Nav
Bewertet am 12.6.2020
I am quite pleased with this sales tool, and would recommend for any Sales or Business Development...
I am quite pleased with this sales tool, and would recommend for any Sales or Business Development team.
Vorteile
The most important element when choosing Capture was the integration functionality with SF and LinkedIn Sales Navigator. Capture saves me loads of time because it can easily grab leads from LinkedIn, "capture" lead data, and then easily create the lead in Salesforce.
Nachteile
The one thing I would like to see improvements on with Capture is a higher percentage of emails address accuracy.
- Branche: Computer-Software
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Easy to use
Bewertet am 12.6.2020
Overall I like it, and would recommend if you're looking for contact info.
Overall I like it, and would recommend if you're looking for contact info.
Vorteile
It gets numbers that other companies and services like this can't. It also makes it really easy to get prospects into Salesforce
Nachteile
It often (maybe twice a month or so) stops working for us, which is inconvenient. Sometimes I'll "premium enrich" a contact and nothing will be found and it still uses up one of my credits. Sometimes It'll pull out wrong numbers so you have to be prepared for that when using those numbers to call.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Capture Great for Prospecting
Bewertet am 12.6.2020
Overall experience is good. There are some bugs but it allows me to prospect much easier.
Overall experience is good. There are some bugs but it allows me to prospect much easier.
Vorteile
I love the ease of use to find contact data on my target prospects then how I’m quickly able to get them into Salesforce
Nachteile
The implementation process was a bit complex getting it fully integrated the way we wanted to with Salesforce
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Strong Platform with Lots of Improvements Recently
Bewertet am 6.8.2020
We use RL to prevent dups from entering our CRM, standardize data, and manage imports/clean up...
We use RL to prevent dups from entering our CRM, standardize data, and manage imports/clean up efforts.
Vorteile
Integration w/ SFDC and Marketo and the ability to complete multiple data hygiene tasks from one spot.
Nachteile
I wish it had the ability to mass update records from within RingLead
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Dedupe, enrich and custom
Bewertet am 3.8.2020
Vorteile
How the team works with our requirements and able to customize to our specs
Nachteile
Not sure who is overwriting whom when we use multiple enrich platforms
Antwort von ZoomInfo
Stanley, we have a feature called custom package management where you can set a hierarchy of which vendor fills which field in enrichment. Would you like to schedule a training?