Goldie Erfahrungen

What I liked the most was its ease of use and its ability to simplify the appointment scheduling process. Before I found this app, it was frustrating for me to manage my schedule and make sure my clients were on top of their appointments. But now I can schedule appointments with a few clicks and send automatic reminders to my clients.

I feel that the online booking website customization option could be more flexible. Although I can customize some aspects, I would like more control over the design and overall appearance of the site.

Goldie allows me to see exactly how much work I have and where I need to book more people at a monthly glance because they allow you to color-code your appointments. I'll admit, I wish there were more colors. But I work as a tattoo artist, and my shortest appointments are very light-colored, medium are blue, and my day sessions dark purple. When I try to book someone in, I only need to look at my whole month and the colours of each day to know exactly how long my appointments are that day and what I still need to book to work a total of 8 hours. It is a GAME CHANGER! Goldie used to be really glitchy, I switched to another calendar app that, unfortunately, didn't have this color-based view that I love, but worked better. I was pleased to see that Goldie has improved so much over the last year and came back as a happily paying customer.

Would like more colors for a more accurate reading of my day and appointment lengths. When I reschedule a day, I am forced to do it on the week by week calendar view instead of selecting a date using a selector. If the date that I am rescheduling is far off, it's so annoying to have to scroll through the weeks.

Helps schedule or insurance appointments.

While its good, integrates less than say microsoft word does.

It’s very easy to start a business, goldie(appointfix)was the first scheduling app I used and I haven’t used another ever. I’m just excited to see where it will improve next.

The time slots. The website is customizable but not well enough!

The easy way to scheduled the appointment. Also not required you have a business registration.

So far I like everything. I still not find a cons as yet.

I like that I can schedule our 6 team-members from my phone or laptop, anytime. I like that it can handle our handful of different job categories, as well as our ever-growing client list. The reports and weekly updates are a total surprise to me, but I like them and think they will be useful as I learn about them more.

I really dislike that there is no live chat or phone support. I'm glad I can email a human for help, but a much faster response time would be easier to achieve with phone or chat-and eould be valuable to me.

Also if X job is billed at $40/hour, but booked for 2 hours, Id like to be able to have they system "know" that. But, it doesn't seem to be an option. For our business, there is no way it can be possible for clients to book appointments themselves, without a human touch. I wish I could permanently toggle that option off.

I love how easy Goldie is to use for my business and my clients!

That it takes a few days for payments to go into bank

Accessibility as a business owner and tracking clients

The cost of the pro service it is quite a lot £24

Easy to use and easy for clients to book

No cancellation fee options available to use

Goldie is completely customisable unlike most other booking systems I have used, there’s no hidden costs. I like how you can decide if you pay or the client pays the processing fee and unlimited automated texts

Personally, I used to use this booking system years ago and stopped as at the time everyone in my industry was on another booking system, I’m now back using Goldie and I’ve only had it up and running again for two days and I love it and truly won’t change booking systems again. Even my clients love it

It keeps everything organized & helps me keep up with my schedule!

It’s honestly nothing that I don’t like about Goldie, it’s been a great experience!

I liked many of the features for creating text messages and the services that I provide. I was able to set up my business in minutes.

I would like to have the ability to upload a larger photo for the landing page.

I like that everything is in one place, I can arrange to take deposits and can take the payments by card on the day

That I can’t just open appointments to be booked until a date. I would prefer if I could pick an actual date that I can turn off appointment booking from so I can open up appointments when I’m ready to so I can change prices in the app for special offers on services etc

How easy is to make an appointment and adding all the services to make it easy for the client

There’s nothing that I don’t like about this app

Very user friendly, great for clients and yourself. Love that it makes a website for you.

So far I love everything about Goldie, have no cons.

Easy to use. Easy to see everything. Easy to take payments. Everything

The tip section should have a 0% option. Rather than haven’t to manually type it in if client is paying they may not know they can do that and feel they have to tip.

I like being able to schedule appointments, set up standing/repeating appointments. I like having my services listed. I like having my client info saved. I like being able to send out reminders and instant booking messages.

I HATE that every time I go to messages to send reminders it starts me back at the top after I send a message. It's super frustrating. I wish they offered more colors for the services list. I wish I could add in charges that aren't services. For example I do a travel fee that is different for everyone depending on location but in order to add it to my total I have to add it in as a service, then you have to set an amount of time it takes to do that "service" even though it's not something that takes time, so after I add my travel fee as a service I have to change the ending time of the appointment because it adds in that extra "service" time. Id also like to be able to add cancelation fees if I need to. This is to my total, not like charging it with the app itself, not like using a pos. I just want to see those things in my total. It would also be nice to have reminders sent out automatically and i need an easier way to send out reminders when it's been so long since I've seen someone. Like make it so you can click one week at a time or month at a time. Then have a list of those clients I haven't seen in the amount of weeks I chose. For example, I want to know which clients I haven't seen in 6 weeks, so I click the 6 weeks button and it brings up a list of clients I haven't seen in 6 weeks. Then I'd like to be able to send them a message saying something along the lines of "hello, we haven't seen you and your pet in 6 weeks and it's time for another appointment."

I like that I can upload our customer information neatly including pictures and follow up on appointments history also the option of sending SMS is very handy

It seems I can't cancel the option to send emails when I cancel an appointment, also to customize the tags for messages is not so easy or possible.

As a dog groomer would like to have an option to create the pets profile and link it to a owner profile as in my case an owner can have many dogs

Makes life so much easier being able to see exact appointments, and have reminders sent

Nothing. So far I haven’t come across anything I don’t like