GoCanvas Erfahrungen

Great product!

Bewertet am 28.8.2018

Implementing GoCanvas mobile forms has made an enormous improvement in getting pertinent information from job sites to our Project Managers in house. Paper forms completed in the field were not submitted timely and when submitted were often illegible. Now, we receive them daily in perfect form. Project Managers are now able to really manage what is happening in the field which has reduced downtime, unnecessary overtime, and makes month end pay request processing much easier, which translates to more timely payments to contractors and our firm!

Canvas has made my job and my teams job a lot easier. Also customer support is top notch.

Bewertet am 6.12.2017

Got rid of a manual paper process.

Poor communication - bad customer service: Stay away!

Bewertet am 6.8.2020

GoCanvas have continued to bill our credit card despite repeated instructions to close our account. Customer service seems non-existent despite numerous emails and submission requests over the past month.

I am bitterly disappointed with GoCanvas and would strongly advise anyone considering using this organisation to evaluate alternative service providers first.

GoCanvas - Business Digitisation

Bewertet am 24.11.2021

GET IT!

Bewertet am 23.10.2015

GoCanvas has been incredible to work with. Our business is in Electrical Contracting, and GoCanvas designed a form on their app so that our employees don't need to fill out paper work tickets anymore. They also installed a barcode scanning system, so that our employees can scan items that they take from our warehouse to use at the jobsite. GoCanvas also give the ability to export those work tickets into a CSV or XML file, which means we can actually import those scans from their work tickets into our job costing software. It does so much more than we ever expected it to, which has made our switch to GoCanvas a seamless transition, and our employees who use it love it!
But the best part about GoCanvas is their Customer Service. I've had issues mapping some updates I made to the app, and was in a hurry to get it taken care of (before our employees were going to scan), and they got my message and called me immediately. Their response time is great, and they make sure they actually help solve the problem if there is one.
I can't say too many good things about their company, and would highly recommend them to anyone looking to consolidate their paper forms into a paperless app.

Go Canvas is a Force Multiplier

Bewertet am 10.1.2019

We solved our field service ticket and manual inspection sheet issue. We were utilizing computers, tablets and having to access excel and then email to send these forms. Now the techs can utilize their phones and email directly to customer and supervisor when complete. This has allowed us to become much more versatile and is causing other departments to question their processes.

The response to the issue was very fast

Bewertet am 15.3.2018

Quick forms that can be deployed to users with the ability to analyze the input in Excel

Well worth the wait

Bewertet am 13.5.2019

Building the Customer PDF took 6 months. It was very complicated, and that plus the geographical distance between US/UK meant that this took longer than expected. The result is very good however, and was worth the wait.

GoCanvas is fantastic. We use this system in our service company and it has saved a lot of...

Bewertet am 19.6.2018

Saves the company time and the presentation to the customer has helped our close rates greatly.

Paperless? Try this

Bewertet am 20.3.2018

Good Work!

Bewertet am 16.9.2019

We record inspections, audits, training.

Great software, terrible licensing structure.

Bewertet am 4.9.2019

Impressive integration

Bewertet am 29.8.2019

We have used this program for many option such as work orders when we did not have any at the time of using this software. Used electronic forms to track time for employee to build justification, and moved our variety of inspections to canvas to make it easy for submitters.

Retail Application for Greenhouse Growers

Bewertet am 28.7.2014

We are a live plant grower for "Big Box' retailers, and in some cases we own the product until the product scans through the register. We are responsible monitoring and maintaining the inventory in the garden centers, and a missed sale opportunity in the store means a missed sale for the greenhouse. It is very important that we have a true understanding of what our saleable inventory is in each store at any given time.
As part of this process, we employ merchandisers who will display and care for the product while it is at the retail location, and will throw away any product that is unsaleable. To maintain an accurate inventory, we need to know the variety of plant and the quantities that were thrown away.
Historically this process was done by filling out a paper form and then faxing it back to the greenhouse. Office personell would then take the faxes and then hand enter the data into our enterprise system which kept track of store inventory - a very time consuming ordeal.
We worked with Go Canvas to design an app that would allow our merchandisers to capture that data using their smart phones and submit the information instantly. The back end software takes that data and consolidates it so we ccan download it into one Excel file. That file is uploaded into our enterprise system and all store inventories are updated simultaneously.
While the app does save us money by spending less time hand entering updates, the real benefit is having a more accurate view of our inventory which enables us to capture every sales dollar.
Overall, we have been very satisfied with the service and the customer service has been great. I explained what I needed to my rep and they built the app to my specifications, and any time we needed to tweak things, they were more than happy to comply.

Canvas

Bewertet am 7.5.2018

Doing what it's supposed to do well

Bewertet am 18.3.2021

It does what it supposed to do well for simple to medium complex forms/ apps. For simple form it has no issue at all. For forms with more complicated and high volume of data, it has issues with some limitation here and there, e.g. only 75 rows of data will be displayed on the mobile device.

Canvas completely change they we were producing and storing service report for my business.

Bewertet am 14.12.2017

Service reports looks more professional.
Save time & storage to us and our clients.

Time Saver

Bewertet am 26.6.2018

It has made working with the crew in the field easier, has saved us money, our clients like the information that we are giving them in order to see what is going on in the projects that we are working on for them.

Thanks GoCanvas - its the new JOTS!!!

Bewertet am 16.6.2016

GoCanvas has absolutely changed how JOTS Computer Services, Inc. delivers services to its customers. Truly as simple as Click-Submit-Done, Yes, that easy. From sales, tech support to the development team, GoCanvas delivers the Wow factor in all that they do. Thanks GoCanvas!

Huge fan of this company ! Great customer service response time !

Bewertet am 25.8.2015

I wanted this software when my previous million dollar employer didn't care to be open to innovation. They didn't care to hear about an environmentally friendly supply usage app that would've reduced spending costs, and greatly reduced a large paper footprint in our world.

Recently, I've started my own company and my business now thrives from it. I'm not a software engineer and this program is user friendly so that I don't have to be an engineer. It's always evolving. I was just recently stuck on updating my company format... Ellen Weintraub, a customer service rep, chimed in and asked to help. She was able to solve my problem very efficiently.

I received a very positive response from this software. I was even able to cancel 2 very expensive subscriptions that this software has now replaced. All of my work is digital, and most of my customers prefer to be emailed.

I'd also like to extend my gratitude to Jason Good. He was the original customer service rep that reached out to me a few years ago, when I was trying to promote a better way for my previous employer to do business.

My advise to anyone reading this. If you work for a million dollar company that won't take a few minutes out of their day to at least listen to an idea that could possible save them money...it's time for a new company...with this software, and pricing, why not start your own company !!

Thank you very, very, much ! Go Canvas !

Very helpful

Bewertet am 10.2.2021

Love it

GoCanvas helps me get the job done while being mobile

Bewertet am 21.11.2018

I really like the mobile forms.

Best form app.

Bewertet am 10.9.2018

Go Canvas

Bewertet am 29.8.2018

It has been a great experience from day one. great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.

It is very user friendly

Bewertet am 22.5.2018