TestGorilla

4,2 (239)
Eine Bewertung schreiben
Pre-Employment-Testsoftware für HR-Experten

Gesamtbewertung

4,2 /5
(239)
Preis-Leistungs-Verhältnis
3,8/5
Funktionen
4,0/5
Bedienkomfort
4,4/5
Kundenbetreuung
3,9/5

81%
haben diese Anwendung empfohlen
Sortieren nach

239 Bewertungen

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

My experience of testgorilla

Bewertet am 22.12.2020

Vorteile

The user experience is very handy and looks clean

Nachteile

There’s no feature to add due date for exam

Antwort von TestGorilla

Happy to hear TestGorilla is working well for you! You can't add a due date right now, but you can archive the test when you don't want people to be able to take it anymore (but you'll still be able to see everyone's scores and information). Hope that helps!

Caroline
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

TestGorills Does Exactly what is promised in the advertisements

Bewertet am 20.7.2023

Overall, TestGorilla is a great tool. As an assessment test creator and owner, I have also been...

Overall, TestGorilla is a great tool. As an assessment test creator and owner, I have also been challenged by some of the tests provided by TestGorilla.

Vorteile

Test Gorilla is a great over the internet tool that has helped us get the best candidates for the various job opportunities we have had in the recent past through online assessments (screening tests).- I like their numerous numbers of assessment tests that you can choose from. I was able to get the most common and expected screening tests that most employers want to use to get the best candidates. Common tests like Microsoft Excel (both basic and advanced), Microsoft Windows Test, Problem solving tests, numerical reasoning tests, personality tests, etc.- The interface is easy and simple to use. I only needed a single 10-minute video on YouTube to show me around TestGorilla.- As the ‘owner’ of test assessments, you are able to try out and use the premium assessments before giving them out to your potential candidates even before you make a premium purchase. You will only be required to make a payment at the point when you need to share the test to your candidates.- One of my most favorite things about TestGorilla is the anti-cheating efforts they have incorporated into the application to ensure that the assessments are fair for your candidates. Your candidates will take your assessments via their computer in Full-screen mode. If a candidate exits the Full-screen mode, the action will be detected for the owner's review. There is a webcam recording in place to record your candidates throughout the assessment time to ensure that no one is cheating.

Nachteile

I feel like TestGorilla is a bit too expensive for small companies.Also, I wish they could add most tests to their database of tests

Antwort von TestGorilla

Hello Caroline! Thank you so much for taking the time to share your feedback with us; it's greatly appreciated. We're thrilled to hear that our wide range of assessment tests and user-friendly interface have been instrumental in your hiring process. It's great to know that our anti-cheating measures have added value to your experience. We understand your concerns about pricing for small companies; that's one of the reasons why we recently updated our pricing structure in order to offer pricing solutions to each FTE band. Rest assured, we are constantly working on providing more value and options to businesses of all sizes. Your feedback is invaluable in helping us improve and grow.

Shubham
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Product Review

Bewertet am 3.1.2023

Not good

Not good

Vorteile

The test categories are more than enough, so there is no category where we have a test.

Nachteile

It was costly & wasn't cost-efficient at all.

Antwort von TestGorilla

Hi Shubham, thanks for taking the time to leave us your feedback. I would appreciate if you could share a little more about your thoughts on our pricing. Please feel free to reach out to me directly at siobhan@testgorilla.com. Thank you!

Lennart
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Hire with confidence

Bewertet am 27.8.2020

Taking job interviews while having the confidence of the candidates skillset

Taking job interviews while having the confidence of the candidates skillset

Vorteile

Instead of digging through 50+ resumes, you sort on candidates' test scores. Using testgorilla's assesment as an entry point for your selection procedure gives an amazing filter to only let smart, capable, candidates into your further procedure.

I've both selected and not selected candidates that we otherwise would have missed, or would have been an unproductive use of our and their time.

In the interviews we had with the top 5 test-takers we could focus solely on personality and culture fit, having the confidence already that a candidate can perform on a certain level.

Moving forward, we will never post a job offer again without using a pre-selection assessment to filter candicates.

Nachteile

When used in comination with a job board, we've found candidates that did the test but did not apply, did apply but forgot the test, or did both as meant to happen.

This lead to checking and comparing of both lists of people. This can be prevented by using Testgorilla as the main recruitment tool

Antwort von TestGorilla

Thanks for the review, Lennart! We love to hear stories about how our customers are using TestGorilla to avoid mishires and find the perfect fits for their roles. We're especially happy to hear that you've had so much success using assessments at the top of the hiring funnel!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Glücksspiel & Casinos
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Good if you can use it right

Bewertet am 14.7.2021

It's good enough if you want to upgrade from shared docs.

It's good enough if you want to upgrade from shared docs.

Vorteile

The fact that it is easy to share between colleagues, downloadable, time-limited

Nachteile

Not all questions work for the respective topics. Oftentimes the question can not really assess the candidate

Annette
Annette
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Billing Error And No Customer Service

Bewertet am 5.3.2022

I signed up for Test Gorilla at the beginning of February. The Platform itself with the test...

I signed up for Test Gorilla at the beginning of February. The Platform itself with the test features is well enough. I can see how it would be very beneficial for Enterprise level businesses. The issue is this. I had a billing issue with their automated system, and no one responded to my multiple chat requests or form submissions. I even sent an email response to an autoresponder from [SENSITIVE CONTENT] who asked for me to share why I canceled my account (I cancelled after I did not receive any communication from the company). My subscription level accommodates two assessments and 100 Candidates. I was charged for a third assessment at the end of the month when I've only used two assessments and have only 4 candidate submissions in my account. It's clearly just a billing error, but I can't reach anyone to rectify it.
Runaway, run far, far away. Not having a customer service department for billing issues is a huge red flag.

Vorteile

Tests are thorough. Sorting candidates, creating assessments, are all easy to do. It's a fun platform to work within.

Nachteile

There's no customer service, particularly with their billing department. There was a billing error with my account, and I couldn't reach anyone to rectify it. Hence, I canceled my TestGorilla account and had to report the additional (billing error) item charged as a fraud charge, as no one would respond to my attempts to reach the company to rectify this directly with them.

Antwort von TestGorilla

Hi Annette, thank you for taking the time to leave detailed feedback on your experience of our product and service. We regret that you didn't experience the quality of service from us that you deserve, and that we expect. We fully recognize that at the time you left the review we were experiencing an unusually high number of support requests leading to longer response times, for a short period. And we understand that it must be frustrating not to understand some of the charges seen in your account. We have been in contact with you more recently to explain some of the charges and process a partial refund for those. Please do not hesitate to contact us again in case anything is not yet resolved and we wish you good luck with your future hires. Tom

Jan
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 3.0 /10

Tests not indicative of performance

Bewertet am 27.11.2023

We did not plan to renew our subscription as ALL of the people we hired based on it flaked out. ...

We did not plan to renew our subscription as ALL of the people we hired based on it flaked out. However, the renewal reminder that they sent was obscured by other 'salesy' email fluff i.e. announcing that they had been hard at work adding to their test library - a Typing test. Really!! Once I read that I paid it no attention to the rest which included a reminder about the renewal. I did exactly what they hoped I would do - I ignored the renewal notice. When we got hit with the renewal charge I contacted them the VERY next day and they basically said 'too bad'. So I am NOT at all happy with their sneaky " reminder" techniques. (realizing of course that it is always on me to cancel)

Vorteile

I liked their sales person. It was relatively easy to us.

Nachteile

Test only consist of 10 questions which aren't enough on certain topics. Also many of the questions can be answered in multiple ways leading to ambiguous scores.
Once you rejected someone their names didn't disappear or go to another section. Just stayed there, presumably forever. So it gets cluttered when you use the same test repeatedly.

Antwort von TestGorilla

Hello Jan,
Thank you for sharing your feedback with us. We'd love to improve your experience with our product, so I really encourage you to get in touch with our Customer Success team; they'll be able to help you make the most of the platform.

Mosé T.
Mosé T.
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Valuable tool to take unbiased decisions while hiring people

Bewertet am 17.1.2021

I was looking for a candidate with average numerical skills. Testgorilla helped me to waste time...

I was looking for a candidate with average numerical skills. Testgorilla helped me to waste time and interview people without that skill. Moreover, I am submitting the test before doing the first interview. If the candidate is not taking the time to do the test, he is probably not interested in the job position, and I am not wasting my time with him.

Vorteile

There are plenty of tests. It is so easy to submit them to the candidates.

Nachteile

I did not get any notice when candidates ended the tests. Besides most of the time, the test seems to be not ended yet, but in reality, the candidate was done.

Antwort von TestGorilla

Thanks, Mose! Glad TestGorilla helped you avoid wasting time with unqualified candidates. We do have a notification feature for when tests are completed now.

Conrad
Conrad
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Test Gorilla Review

Bewertet am 9.7.2021

Very good - gives us more confidence in our new hires - new hires we have brought on are performing...

Very good - gives us more confidence in our new hires - new hires we have brought on are performing very well.

Vorteile

Ease of downloading to excel and PDF files.

Nachteile

Testing levels are subjective - Intermediate level people end up doing senior level coding reviews for example. Testing levels should mimic the market. for example Python Coding challenges should have the titles of "Junior" "Intermediate" or "Senior". Also - please add more testing for machine learning and AI applications - this is the future and it's already here:)

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Really well thought candidates' test platform

Bewertet am 1.2.2023

it satisfied my needs for the selection of the candidated for 2 different developing positions...

it satisfied my needs for the selection of the candidated for 2 different developing positions without worrying if I had enough knowledge to evaluate the skills of the candidates

Vorteile

I found it really helpful for tech roles to select and test the capabilities of the applicants

Nachteile

I found it difficult to use it in a meaningful way for less technical roles

Antwort von TestGorilla

Hi there, thanks a lot for taking the time to leave us your review. We are glad to hear that you have found it helpful to use TG within your hiring process :) If you have any questions or issues, please don't hesitate to reach out to us directly help@testgorilla.com

Vanessa
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

TG review

Bewertet am 23.6.2022

It’s good, like it, looking forward to to stepping up a level

It’s good, like it, looking forward to to stepping up a level

Vorteile

Easy to use & fairly intuitive, modern software

Nachteile

It’s not very pleasing to look at as a candidate- that could be redesigned. Would be great if it were more gamified, have more pictures and not be so word heavy across most of the different assessments. The test where candidates pick their top 10 personal attributes/ behaviours/ competencies/ strengths & it’s meandered against what the client has pre selected that they’re looking for could be more sophisticated… we’ve had client feedback that they want us to measure competencies like this test, but that this is too basic/ more prone to people guessing what they think the client will want from them & putting that in rather than the truth… that’s possible in any test, yes, but other tests are better at having measures against that.

Antwort von TestGorilla

Hi Vanessa! Thanks a lot for taking the time to leave us this detailed feedback. Great suggestion re the gamification of the candidate experience, and I have passed this one to the Product team. Re the Culture add/Motivation test - this is also interesting feedback and I will pass it to the Test Development team. Thank you for continuing to work with TestGorilla, and we look forward to working with you to screen the best candidates for your job roles :)

Aarzoo
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

An easy-to-use platform with great features for assessing candidates.

Bewertet am 9.9.2022

Vorteile

I like the ease with which you can either invite candidates to a assessment and also send them reminders for the assessment. Saves time and effort. I also like how you can change the status of a candidate to "Interviewed", "Candidate withdrew application", "Rejected" etc. Also the Anit-Cheating monitoring is super useful.

Nachteile

I would only say it is a bit expensive. There is nothing else I can think of in terms of improvement to the product. Maybe an option to also save candidate contact numbers and Linkedin URLs so that the dashboard can be used to directly to make calls etc.

In Betracht gezogene Alternativen

iMocha

Antwort von TestGorilla

Hi Aarzoo! Thanks a lot for your feedback. And thank you for your suggestions. I'll be sure to pass those along to our product team, who are always looking for ways to improve our customer offering :) Thanks for being part of the TG community

Jocelyn
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Streamlined the Screening Process

Bewertet am 18.8.2022

It has definitely saved us time and the calibre of interviewees means are conversion form interview...

It has definitely saved us time and the calibre of interviewees means are conversion form interview to hire has improved drastically.

Vorteile

Being able to direct our candidates to a branded assessment centre, which then takes a lot of the leg work out of CV screening, giving us the ability to quickly select the best candidates for the role.
Having the options to create different assessments for different roles is great.

Nachteile

Unfortunately it does not link in to out recruitment software.

Antwort von TestGorilla

Hi Jocelyn, thanks a lot for taking the time to leave us your feedback on the platform. Great to hear that we helped you with optimising your hiring process, and that you appreciate the flexibility of the platform. Regarding your recruitment software, we are currently integrated with 10 different platforms, and there are more on the roadmpa for Q4. Can you share the name of your specific software? I can take a look and see if it is on the current roadmap :)

Faheem
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Product - Makes assessing candidates a breeze

Bewertet am 8.7.2022

TestGorilla is a brilliant tool that results in huge cost savings in that it offers full scale...

TestGorilla is a brilliant tool that results in huge cost savings in that it offers full scale psychometric assessment functionality without the huge expense of OD or Organisational psychologists to interpret results.

Vorteile

Very easy to use and understand

Excellent assessment results presentation and information relevant to the recruiting process

Nachteile

I have yet to identify anything that I like less, this product has added significant value to my role as HR Manager

Antwort von TestGorilla

Hi Faheem! Glad to hear that Testgorilla is helping you in your role as a HR Manager. Also happy to hear that we are helping you to keep costs down while still maintaining a successful hiring process :)

Volker
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Could have been a helpful software if it worked and there was a customer service

Bewertet am 8.3.2022

With virtually no existing customer service, a waste of money and effort and a damage to the...

With virtually no existing customer service, a waste of money and effort and a damage to the reputation of the user. Stay away!

Vorteile

I liked the simplicity and the ease-of-use.

Nachteile

The administrator could not add a second email address for the recruiter because the recruiter had previously opened a demo account with TestGorilla. TestGorilla was not able to fix the problem and after a day, did not reply to any service requests by the administrator and the recruiter anymore. So a number of job openings ended up with the recruiter not beeing able to perform his duties and job applicants turned away. Besides, Myers Briggs personality test ("16 types") returned 3 times ESTJ out of 3 candidates. Questionable.

Antwort von TestGorilla

Hi Volker, thank you for taking the time to leave us your feedback on your experience. We fully accept that you waited an unusually long period of time for your issue to be resolved. This was a period of increased ticket volumes, for various reasons, and it took us longer than normal to answer. This issue was solved on March 10 for you, 6 days after the ticket was submitted. We wish you the best with your hiring for the future, and hope that TG will be part of the process.

Sue
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Screening and tracking made easy

Bewertet am 14.7.2022

Recruitment used to be soul destroying when having to screen through endless unsuitable CVs for...

Recruitment used to be soul destroying when having to screen through endless unsuitable CVs for more complex positions. This has made the process much quicker, more effective and resulted in us interviewing more suitable candidates. Candidates get a faster response which also improves their experience.

Vorteile

This platform is a game changer. My favourite features are: The variety of tests, the ability to create specific links for different applicant sources, the automated rejections process and the downloadable excel reports which allow for filtering and sorting data and tracking responses from different advertisements. I love how much time it saves and how easy it is to use.

Nachteile

We have had some minor glitches with the technology periodically but these have been quickly addressed by the support team.

Antwort von TestGorilla

Hi Sue! Thank you so much for your detailed feedback. We are very glad that we have been able to help you save time in the hiring process. Also happy to hear that candidate experience has been positively impacted as a result of using TestGorilla as well!

Graham
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Easy to use applicant testing platform

Bewertet am 9.7.2021

Using test Gorilla has cut down on a lot of the administrative burden of assessing candidates. It's...

Using test Gorilla has cut down on a lot of the administrative burden of assessing candidates. It's great for high volume hiring queues and receiving prompt, consistent feedback on test scores. A few of our candidates have experienced issues with completing tests (e.g., unclear instructions, aggressive time constraints), but overall the applicant experience (and my experience as administrator) have been positive.

Vorteile

I like that the platform is straightforward and easy to use. There aren't a lot of unnecessary bells and whistles to get in the way. Setting up assessments and inviting applicants is very quick and easy. The layout makes it easy to compare candidates about each other.

Nachteile

I don't like that you aren't able to view the tests without assigning them to yourself and manually taking them. This makes scoring somewhat opaque, and it is hard to judge if the tests are 100% aligned to the knowledge/skills you are looking to test for. I understand the rationale behind locking down the tests, but I feel that the rewards of showing employers the tests they are assigning would outweigh the risks.

Antwort von TestGorilla

Hi Graham! We wanted to stop by and let you know we've rolled out a ton of new features since your review, including a brand-new one this month that allows customers to preview assessments before inviting candidates. We do recommend taking a look.

Ashlee
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

Useful but needs improvement

Bewertet am 9.7.2021

Vorteile

The ability to customize tests with self selection from the array provided helps the test be more specific to what we need verification of before hiring for a high demand position.

Nachteile

The test options are plentiful but some are confusing, the inability to do more than see 2-3 questions preview makes it hard to know if the test truly matches what you need without taking the test yourself (which should be Free to allow admin to do so and verify the test matches company needs).
The timed feature on self made test questions should be more flexible, 2 minutes is unfortunately not enough time for longer test questions with lots of detailed options for slow readers.
The inability to change a test after its been sent to an applicant means multiple versions of the same test for the same position now exist and theres no way to "label" it to know which version has which testers, forcing me to open each option and look through the test names to find who im looking for.
More tests that are less corporate office and a few more options that match small business needs (such as time management questions which fit more corp settings than small 3 man office).

Brandon
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Bait and Switch

Bewertet am 27.6.2022

Vorteile

I did like the video questions best, watch out for bait and switch. I signed up for a year in May, which they have already changed, and now they change the tiers and features, and video questions are no longer part of the package and now they want me to upgrade to a much more expensive plan that is more the 10x as expensive.

Nachteile

Features of plans change.
Watch out for bait and switch. I signed up for a year in May, which they have already changed, and now they change the tiers and features, and video questions are no longer part of the package and now they want me to upgrade to a much more expensive plan that is more the 10x as expensive.

Antwort von TestGorilla

Hi Brandon, sorry to hear that you haven't had a positive experience with TestGorilla recently. In fact, what happened here is that there were some changes made to improve the platform and change some features. These changes were planned to come into effect at the end of the current subscription, but something happened during the release whereby they took effect immediately. This was quickly rectified, as you can see, and you will retain the features you paid for until the end of your current plan!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Terrible experience

Bewertet am 4.10.2023

I used Test Gorilla because I needed an easy and quick tool for the recruitment process. I paid the...

I used Test Gorilla because I needed an easy and quick tool for the recruitment process. I paid the subscription and started to work with them.Unfortunately, months later, I noticed they charge for every possible assessment added and, moreover, they do not give you any alert for it.Not an email, not an alert during the creation of the assessment. They basically do their best to hide the cost of each assessment.I spent more than €600 because of this "veiled" UX. And you know what? they will not refund anything, for sure :) Terrible experience

Vorteile

The easy way to create an assessment.

Nachteile

Hidden costs.

Antwort von TestGorilla

Hello,

Thank you for taking the time to review TestGorilla.
Some months ago we launched a new pricing structure; now all you get unlimited access to all our tests within your subscription, there are no add-ons of any kind.

We're sorry you didn't have a great experience and do recommend reaching out to our Customer Success team for assistance.

Looking forward to hearing from you!

Tjaša
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great price performance, wide test selection

Bewertet am 12.1.2021

Vorteile

I really like how customizable it is and the selection of tests it offers. The offering for these types of services for smaller companies, which can't afford to spend thousands of dollars on recruitment is rather limited. TestGorilla gives you the option to objectively compare candidates with one another against criteria that matters most to you.

Nachteile

There were some bugs at some point (months ago), but they responded immediately, corrected the issue, and notified and apologized to the candidates. They also gave back the credits for the analyses in question.

Antwort von TestGorilla

Thanks for the great review! We love to hear that you're getting value out of our growing Test Library. Also happy that support was able to help you with your issue.

Rebecca
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A helping hand within the interview process

Bewertet am 22.12.2020

It is a good addition to have together with the interview process as you can actually test the...

It is a good addition to have together with the interview process as you can actually test the actual capabilities of the candidate which many times are not proved during an interview. With test Gorilla, you can actually test this. Filtering of applications is faster and thus so is the interview process.

Vorteile

The ease of use and the detail of the results plus the flexibility in the choice of tests available when building up the tests which caters for various job titles. You can also compare candidates and thus makes your life easier.

Nachteile

We had an issue where a candidate concluded the test without taking the tests fully and we wanted him to re-take the test, however it did not allow me to resend the same test to the same email address.

Antwort von TestGorilla

Thanks for your feedback, Rebecca! Glad to know TestGorilla is helping you make better hiring decisions! For the issue you mentioned, in the future, you'll just need to delete the candidate from the assessment, and then you can re-invite them to take it again.

Jaime
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Great assessment software and easy to use

Bewertet am 31.1.2022

Vorteile

TestGorilla had a great library of tests of the roles we usually look for.

Nachteile

At first, we didn't like that the questions for each candidate weren't viewable. We later understood that this makes sense in order to minimize the chances of cheating.

Antwort von TestGorilla

Hi Jaime! Thanks a lot for taking the time to leave us a review :) Happy to hear that you are enjoying your experience with TG so far! We take cheating very seriously, as do most of our customers,, so it makes sense to us to keep the answers to our rigorously prepared tests private. It means that you are seeing the true measure of your candidates abilities when they take one of our assessments, as you can be sure they are not cheating!

Ed
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Hard to use, not functional, tests are meh

Bewertet am 8.3.2022

It wasn't great. I had used Criteria Corp in the past and chose TG since it was less expensive. ...

It wasn't great. I had used Criteria Corp in the past and chose TG since it was less expensive. Given the cost, I had hoped that it would give me 50% of the ease and functionality and reporting that I got from CC. In the end, I found that I got less than 10% of those attributes. It was a disappointment.

Vorteile

It was cheaper than other options. I thought that they would have good tests.

Nachteile

It was hard to use, the tests were ok.

Antwort von TestGorilla

Hi Ed, Thanks a lot for taking the time to leave us your feedback. We are disappointed to hear that you didn't think that TestGorilla was a good alternative to Criteria Corp. We have 3 paid plans, and we believe each of them offer great, competitive value, when compared to other similar platforms. We also have over 200 unique, expertly created tests in our Test Library. That said, I would love to hear directly from you, on what you believe we can improve. Please feel free to reach out to me at the email provided.

Marnix
Gesamtbewertung
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Hidden Costs of Use

Bewertet am 14.3.2022

Way to expensive for what it has to offer. Without knowing it the system silently "upgraded" itself...

Way to expensive for what it has to offer. Without knowing it the system silently "upgraded" itself a few times causing extremely high costs. When this was mentioned, no response.

Vorteile

Easy to sent assessments to new hires with also the video function that avoids cheating.

Nachteile

Automatic invoices that are triggered without warning.
Low quality tests for developers

Antwort von TestGorilla

Hi Marnix, thank you for taking the time to leave us your feedback, even though you feel that TestGorilla is not right for your company. We are happy to take onboard your feedback about the pricing structure, and it might be good news to hear that our product team is currently working on a simplification of our pricing structure. It also seems that our CCO, Tom, was in direct contact with you and has resolved your issue since you posted this review. Please know that you are welcome to get in touch at any stage to discuss your plan with our Customer Success team, and we would be happy to hear from you. Wishing you all the best with your hiring process!