TestGorilla Erfahrungen

In a small company I wear many hats and do not have time to set up assessments and tests to get proper review of candidates. This allowed me to set up what I needed to sift through candidates to ensure I was bringing in the proper person for the job.

I'd like to see the questions the candidates answered.

TestGorilla is actually really good when it comes to challenge applicants to perform really well, as the overall difficulty of the assessments makes the test unforgivable as you have to be like really concentrated. This helps us a lot because it makes the filtering process easier to advance in other steps of the recruitment process.

The only thing that I think makes the assessment a little bit complicated for the applicants is the full-screen + camera monitoring, for us it's actually really good because it ensures that the test is done by one person, but for the applicant's side, makes them uncomfortable and may affect a little the whole recruitment overall experience.

They changed their billing options to remove features that are critical at the price you are paying and then when the system renews and now you don't want to use the system because it doesn't do what you want it to do they magically can't reverse the charges. They are criminal. Their customer service team is brutal too. They only communicate via email and ad zero value. Don't be fooled.

They let you start with features you get used to using at a rate that is manageable. Then they change their plans so the features you want to use you have to pay 10 times more for the following year.

Instead of digging through 50+ resumes, you sort on candidates' test scores. Using testgorilla's assesment as an entry point for your selection procedure gives an amazing filter to only let smart, capable, candidates into your further procedure.

I've both selected and not selected candidates that we otherwise would have missed, or would have been an unproductive use of our and their time.

In the interviews we had with the top 5 test-takers we could focus solely on personality and culture fit, having the confidence already that a candidate can perform on a certain level.

Moving forward, we will never post a job offer again without using a pre-selection assessment to filter candicates.

When used in comination with a job board, we've found candidates that did the test but did not apply, did apply but forgot the test, or did both as meant to happen.

This lead to checking and comparing of both lists of people. This can be prevented by using Testgorilla as the main recruitment tool

The app is easy to use and integrates already a great number of tests and questions ideas. It clearly makes the implementation easy.

The app misses some flexibility in terms of answer durations, amount of questions, etc.
The candidate review process could clearly be improved (switch from one test to another, avoid popups, etc.).

The software is easy to use and quite efficient

Nothing yet, good to use by candidates, can work on interface

The user experience is very handy and looks clean

There’s no feature to add due date for exam

The fact that it is easy to share between colleagues, downloadable, time-limited

Not all questions work for the respective topics. Oftentimes the question can not really assess the candidate

The user interface is nice and professional. It's easy to administer

They claim to offer a "free trial where you can test anything". This is misleading - they make it appear you must upgrade your plan (minimum of $300) in order to try the tests. It is not clear you can test premium features without upgrading.

I upgraded so I could try a couple of the tests (Laravel, PHP). I sent the tests to myself and realized they are terrible tests and don't provide any useful screening. So, I tried to use the "custom test" feature but it appeared I needed to upgrade again ($3600) in order to try it. After complaining and requesting a refund, they asked I do a 15-minute call with their CSM to discuss. I agreed with the stipulation that I expected a refund in exchange for my time on the call. After the CSM spent 25 minutes explaining how it was my fault, I got nothing for a refund and wasted a lot of time providing free feedback to them.

In the end, it was a terrible experience, we spent $300 and got 0 value from their platform, they refused to issue a refund, and I wasted a bunch of time providing them feedback and writing this review.

Lastly, they told me they cannot turn off the auto-billing on my account, only I can do that. However, they deactivated my account so I can't login. I guess we'll see if they auto-bill me for next year's subscription.

It's easy to create your own test suite, and selecting predefined tests helps with getting started quickly. I also like the as-they-type code view - it helps to get an idea of how the developer constructs a solution - and I appreciate the automated screenshots (to my surprise all the candidates accepted video captures).
I also like the logical thinking tests, although there's not really a way to see the users responses (this goes for all the questions).

I found some of the tests to be lacking in quality, sometimes resulting in frustration from the developer, or unhelpful results. For example:
* the advanced SQL test is not a realistic scenario, and only has 2 outcomes: success or failure. It makes it hard to get an idea of the developers grasp of the subject, because it's just 1 giant assignment. If you get 90% right, you score 0 points.
* the Laravel test does not really test the developers ability to use the framework in real life situations, but rather tests for static knowledge.
* I found the PHP tests to be too simple and sometimes just poorly constructed (for example the prefilled function and parameter names are not great)

I also created a custom PHP test, but the outcome verification has a bug, which will sometimes accept wrong answers (error status === true).

I would have liked to see the users responses to multiple choice questions. Because of the randomness in the questionnaires, you don't know which questions they got. It would be helpful to see if maybe a user got dealt a couple of poor questions (and there are a few). It's a shame that (as a paying customer) this information is not revealed.

I honestly have no pros I can say about the product.

The pricing model is not easy to understand.
The free trial is barely a trial.
You cannot see the questions to know if it is a good test.
Support is dismal and takes days to get back to you.
We barely used the product and had our first candidate have difficulty taking the test.
The beware part, they state nothing in their terms as far as a refund which they would not grant the refund even though we explained the difficulty of all of the above.
You pay yearly, so if you do not like it, you are crap out of luck.

It's very easy to use and it's not as troublesome and expensive as other alternatives. You can create an assessment for a role in less than 5 minutes.
The scoring is very pertinent and it shows you how a candidate performs over different topics of a same area.

The ability to customize pre-made quizzes, for example in my case most of my applicants are not native English speakers and they take a little bit more time to understand the questions and scenarios, and really strong candidates tend to score very low at the end of the test because the time wasn't enough.
I would like to customize the times per area of expertise or even each question, also I'd like to create custom-made tests using certain questions from the pre-made tests.

To track candidates responses in different formats, to evaluate candidates with diverse tools

I would like to have the option of video or audio transcription, to access the content of the candidates answers that were in video or audio, in written format

I love this tool! We used it to find a Customer service agent for our company Sukhi: we had over 1200 applications! Can you imagine how much work it would have been if we had to go through their CVs and emails one-by-one?
The average test score is my favorite tool: a great way to distinguish between the candidates. Plus the option to ask the candidates to add a video: it gives a very good first impression combined with their test results.

The software is very clear and logical, no negative feedback.

TestGorilla is a simple candidate testing platform. One of the best things about it is the diversity of premade assessments / tests from electricity to health and safety.

There are some bugs on the platform but the team is quick in responding to its defects.

Ease of set up, simple to read and analyse results, good management tools and excellent price as I could stop the subscription after one month when I was finished testing.

some seemed a little short - too many questions for the time frame.

Its a good tool to assess candidates before interviewing. It has saved the company I work for a lot of time during the screening phase of recruitment. You get a lot more information from your candidates.

Based on feedback from candidates, they have complained about not being able to complete an assessment due to the time constraint, I think granting an additional five minutes to candidates for certain assessments (not all), would be beneficial to us the employer as the data of a persons results would be more accurate.

Could also be cheaper for returning customer!