Acumatica Cloud ERP Erfahrungen

After we spent almost same money as we paid for this program, we realize we could have purchased something better.
Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

What I like about Acumatica is its flexibility and customization capabilities. This allows us to tailor our processes and workflows to fit our specific wants and needs. Additionally, the interface makes it easy for our team to navigate and utilize the system without the need for in-depth training. Availability of real-time data access and reporting tools is another great feature that has helped us tremendously.

What I liked least about Acumatica Cloud ERP is that getting it set up was a bit of a headache. It took us quite a while to get everything configured the way we wanted, and we needed a lot of help from consultants. Plus, the system can be pretty overwhelming at first, and it took some time for our team to get the hang of it. We also ran into a few glitches and performance hiccups along the way, which was frustrating when we were just trying to keep things running smoothly.

This product allows us to keep track of information that we need at a relatively inexpensive price

The time and expense module is not a smooth system to use. The setup of our employees and contractors is difficult and we have to use a different numbering system when it moves over to AP. The approval set up is clunky. The approval of invoices is good and is fairly intuitive for our employees.

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Scalability - you can start small and grow your business with Acumatica which provides a quicker ROI,

Cost - especially when comparing with entry level products;

We have been working to implement Acumatica for over 2 years with the initial phase of the rollout being 2 months old. While we have many bugs to work out in the software development, the initial impression is huge as our company grows larger. Compared to our previous ERP, Acumatica will allow us to venture further in reporting, manufacturing, accounting and other features.

Nothing against the software per say, however it can be very lengthy to develop into exactly what you want in an ERP. We've worked tirelessly with a consulting company to help us create the perfect software.

The fact that this is all in the cloud makes it easy to use anywhere. You can use current processes and build on it and Acumatica also gives you background of what should be done easier, faster and automated.

One thing I am looking would like to into personally as I saw this with other users in our origination as well as a frustration. The start date to enquiries always defaults to start on the current month you are using the enquiry for. As mention I saw the issue and have it myself and will still have to look into fixing this but I am sure there is a way to fix this and believe it is not fixed and could be changed.

The ability to find the information we need when we need it

The only things I would like to see changed / added are reports. I do not like the way that the reports need to be built. I know that Acumatica is adding reports and I am happy to wait until they are done.

Accounting team likes the ease of use, especially the real-time features. Also the customer service stellar.

No known hiccups with the product. Accounting team utilizes it with ease.

Many processes are streamlined and delivered with documentation and unique added features not normally provided by ERP vendors.

Some of the error messages are still being developed so they can be archaic at times. (not a lot).

Acumatica is highly customizable and has a great support team. There is also alot of information available through Acumatica's learning material as well as forums where many answers are found.

The most difficult part of Acumatica is if it's not fully brought on board and understood from the start, the cusomizations applied to the structure end up costing both time and money, because with each update, there's extra work to keep everything functioning the same. But, if you've got someone on your team who understands these sort of customizable cloud ERP systems, and the company, and this person is able to determine that Acumatica is a great fit, this is a great product for sure.

Cloud Based. Very powerful. Very configurable.

Not intuitive to create reports or inquiries.

Ease of Use, Accounts payable invoice routing.

Creating Reports is not easy. It's not intuitive.

The amount of data that can be tracked and dash boarded is great for all sorts of management needs

Overall theme would be ease of use. It is not a terribAculy intuitive software and takes quite a bit of time to learn how it works and how to navigate. The software takes quite a few clicks to navigate. Tech usage of the App has had reliability issues and quite "clicky" as well.

I find acumatica very Flexible and Customizable: Acumatica adapts to my business needs, allowing easy customization without extensive coding.I can have access to real-time data and analytics empowers quick, informed decisions.I find that Acumatica has a very User-Friendly Interface: Intuitive UI simplifies navigation and onboarding for all team members.

Acumatica features set comes at the cost of a steeper learning curve. It can take time for users to become proficient in navigating and utilizing the software to its full potential, which might slow down operations during the initial stages.

User interface is somewhat user-friendly. Wikis are helpful.

Can be very hard to work with in a custom instance. Many modifications and customizations had to be made so that our organization could track inventory correctly on a item/strain basis.

Better supporting documentation and resources.

What I like the most about Acumatica is availability of information online.Acumatica University also makes training in my own time easy.

I wish perpetual pricing would remain an option. Some clients find it not sustainable to pay the same amount each year.

Acumatica is known for its highly flexible and customizable platform. It allows businesses to tailor the system to their specific needs, workflows, and processes. Acumatica operates on the cloud, providing users with any time, anywhere access to their data.

Acumatica's pricing can be a drawback for small businesses or organizations with limited budgets. While Acumatica's flexibility is a strength, it can also be a source of complexity.

Automation and integration amongst various modules

the payroll module when I tried to get on with it it seem to be complicated

Acumatica has unmatched customizability to fit any and all organizations' workflows. From my experience, end users pick up on how to get the most out of Acumatica customizations fairly quickly.

Though Acumatica has great courses that helps people get through the learning curve as soon as possible, I do wish that there were more videos for visual learners. Some courses only has learning guides and not videos.