MangoApps Erfahrungen

Superb Software! The function is really amazing that helps our company. The administrator function is amazing. This software is a great help for me and for the company. Great function and support. Must try.

Employee management and project management

It’s definitely not easy to use, should be enhanced more

Ease to add new members to the platform.

The search functionality does not work when you have 800 people on the platform.
Files shared in conversation are not tagged appropriately.
Wikis must be linked to a Forum.
Phone app does not work.

Ability to create individual projects within which you can have message feeds, tasks, wikis, file storage etc.
Wikis (external to projects) are used by us as knowledge repositories as are file folders within the system.
Everything is very easily searchable.
Using the desktop app you have live chat functionality.
E-mails - from external systems such as Outlook - can be sent directly to projects and appear in the feed.

Managing tasks within an individual project is easy but there's no easy way to track tasks across all projects. Tasks can be sorted by unassigned, not started, started, etc. but no overall "not yet finished" type sorting to capture all live tasks and a report can't be created from this view (only within projects). This just creates a bit more work.
No Gantt chart capability.

Easy to learn, and therefore faster adoption of software. It is intuitive, and accessible to everyone, not just tech people. General layout and user experience seems thought out. Also, everyone loves the levels & badges... go figure

Cons about the software include some customization issues that have recently been rolled out - templates for posts/wikis. With wikis, would be great to edit their ranking (hierarchy) after we publish. Sometimes we create the wiki, only to have to delete it later, because we thought of a different group or category that it should be under.

Also, would like the ability to work on a draft by multiple people before publishing (right now we publish on a closed group, and then take turns editing it there).

Would also like a better tagging system for photos and files with more controls built in.

The time needed to design and develop site pages is greatly minimized by using the templates provided when compared to developing a website from the ground up. Mango Social Intranet has an existing integration for many of the web apps you may already be using, so it's not necessary to completely jump ship (at least not right away) on the products your company is accustom to using.

There were some features that we wanted that were not available to us. For the simpler requests, the developers provided us a piece of code that we could use whenever we wanted to use that feature. I definitely was not expecting that level of service from the team and was very appreciative. Other, more complex requests were made available to us in later releases of the product.

The branding package offered by Mango is a bit mimimal. However, if you have a web designer on staff, they can apply a custom css to improve the look and feel of your site.

Cost effective solution with lots of features and very helpful support and development team.

Reliability is an issue. A lot of times new patches seem to break things and in general we spend a lot of time fixing/updating installations across team PCs.

Overall MangoApps is a great tool that I use daily and enjoy the chat feature most and mobile usability.

I think the only thing that I do not like is that occasionally the mobile app fails to work.

I like that it brings a social networking style "intranet" for our company. We can store shared files, have a nice company directory, and post fun updates to all. We are an international company and it is a great tool for keeping remote employees connected.

The search feature doesn't always pick up what I'm looking for, which can be frustrating.

I can easily post a need for a product or service and get feedback from our network of companies' users with solutions already in place.

Navigation is not always clear. It would be better served to be a bit more intuitive.

The two most functional and most used portion of the software are the group calendar that allows for our office staff to request off in one place (this also keeps everyone in the loop about who is going to be out of the office on any given day) and the instant messenger application. We also enjoy that we have the option to use GIF's which is one of the reasons we went with MangoApps. We are full of jokesters around here.

I think the least thing I like about the two things that we use is that the calendar that pops up initially when you login isnt the "group" calendar. There may be a way to update this, but I have no found it.

I love how easy it is to navigate mango & simple to build pages. I like that I am not forced to use coding & can work with word & pasting. So many beneficial tools, this is an upgrade we had been waiting for!

I'm having some issues getting video recordings loaded in Mango for training purposes. There's only certain software that is compatible & I'm having some issues getting the compatible software to work as well.

easy to save the contents and attachments on email by bcc-ing emails to a project

finding documents. uploading documents on the app. the app in general

The all in one place for our files. We only use the software for chatting and a file repository. We have eliminated the need for folders in-house and upload with PDF's by customer and year. We have been thru two vendor audits who gave us high praise for our filing system.

When it is updated it is a mandatory update. We find that causes us some downtime. The web interface is a bit clunky. The mango sync has caused people to lose files.

This software can be used by logging into a desktop and also as an app. This feature is flexible for those that need info on the go. I am set up for notifications based on topics I am interested in and able to only see what is of interest to me.

Initially I felt that learning how to use this software was challenging, but once I got the hang of it, it became easier. I am able to navigate through the functions and access information that I need.

The product is easy to use. Its a great collaboration tool that helps the organization disseminate information throughout our 3 shifts am, pm, and gy.

There are no features I can see that need to be added to this software application.

Mango is a great application for intra-office social networking and social governance.

Another platform to jump on but once implemented its great.

The interface makes it very easy to communicate with colleagues.

overwhelming at times, has many features

does what i need it to do for project management...has made our team more effective overall since the start

a better CRM would be nice...easier for sales to schedule follow up dates for leads, reminders, and just overall more functionality to ensure the sales follow up process happens and there are reminders...also there has been twice now when my notifications stopped working...unless im notified via email I cant keep track of everything people ask me in the system.

while using the system, remote and local users can be not just connected but sharing information, data, wikis, real-time communication, customer information and a lot more.

maybe it has too much that sometimes is difficult to understand or to reach every functionality