WizeHive Erfahrungen

It makes sense - it's easy to use and easy to learn! It has helped me take a time-consuming project (collecting scholarship applications) and simplify the process. Wizehive also comes with a knowledgeable staff, who is very helpful and walks me through the application and review processes. For me, learning a new software program can be daunting, but the software was easy to learn, and the online support allowed me to see and talk through each learning step. It gave me the confidence I needed to make the most effective use of this product for our Foundation scholarship program. In fact, when the Membership Department saw how Wizehive worked for our Foundation scholarship program, they decided they wanted to use it for their student competitions, and their competitions include video clips! This software is very versatile, easy to use, and adaptable to the many situations.

I really do not have any cons about this software. I enjoy working with it; it has met our needs.

WizeHive's set-up and staff support is great-- they walk you through the steps and features of each part of the process so you understand what you can do and where and when and how.

We did not consider the reporting dashboard enough when setting up the application, so we had to redo some questions after the fact to get the right format to be able to report accurately and efficiently. This should be considered at every step along the way during the set-up process, and it felt like it was a last-minute thing to which we did not dedicate enough time.

The other thing that was a disappointment is the fact that I was told that BILL could be integrated, but it turns out there is a pretty steep fee to do that, which no one seemed to know until months down the road into the process.

The best part about Wizehive was being able to create a custom workflow and experience for my team's diverse needs. Using Wizehive allowed us to put 3 different workflows, used by 3 different teams/roles all in one place. And the experience for the user is a lot easier than other systems for processing applications.

The only thing I didn't like was testing out the views for different roles within my workspace. It makes it hard to train other teams when their views look different than an admin view and I can't toggle back and forth but instead have to start playing with incognito windows, permissions, fake email addresses etc

WizeHive offers seamless language translation features; you just select the language(s) you need and everything is automatically translated for you! Another feature we love is the document generator. This feature helps us customize our award letters and payment invoices.

Having WYSIWYG capabilities in the auto-email function would be a terrific upgrade.

The team at Wizehive was super helpful and accommodating for our timeline. We had a lot unexpected changes happen throughout set up that wizehive handled well.

The pricing feels inconsistent and hard to define why certain elements cost as much as they do.

The support team did an amazing job creating our platform. They were extremely helpful and always there to guide or answer questions. WizeHive is user friendly from the admin side all the way to the grant application review teams. The portal looks fantastic on a desktop, laptop, and phone. The attachments can be viewed from all the above devices. Super happy with WizeHive!

We still need to build our reports. Not a con, only thing that isn't perfect yet.

WizeHive came highly recommended from similar organizations. After an initial sales presentation, I knew the product was the exact solution we needed to transition from a paper-based application process to a secure, online process. It has been great working with the entire WizeHive team from our sales representative, to our solutions architect, to our implementation lead, to our success specialist, and to our training director. We went live two months ago and have seen a remarkable increase in applications when compared to the same time period last year and have received extremely positive feedback from our applicants and evaluators. It is an easy-to-use platform with a very low barrier to entry. It is also cost-effective, which is always a major consideration for non-profits working within the strict confines of a budget.

The only limitation that I've encountered this far with the product is that data can only be exported in Excel format and not directly into a PDF form. Once exported to Excel, it requires additional manipulation in order to group and present data.

Zengine offers a high level of customizability that could be very difficult to manage on the backend, but it's actually quite easy to navigate if you have a basic understanding of online design. The user interface is very easy to understand.

To my knowledge portals aren't inter-mixable. Meaning, a user has to log into multiple different portals to view different grant options rather than all of our foundations grant applications being listed as options when the user logs into their profile.

We were able to get a program that gives exactly what we need for our Contribution * Grant management.

Nothing - it has been great. We are ready to use all the features.

The programmable portals for grant submission and reviews are excellent, and will be critical to the success of our new initiative to solicit applications for sub-grants. The implementation support during programming was efficient, responsive, and extremely professional.

There are not any features that are missing, and the team was willing to add additional features that I needed, such as a time-stamp on the submission confirmation. Their flexibility and support to product users is exceptional.

the way [sensitive content hidden] presented and was very helpful with every question we had.

there was really nothing that i didnt like.

Access to implementation team and the way it is organiza, the integration of the grant submission and the

I think getting up to speed with some processes was hard, same as finding stuff in the platform. But once you get the feeling and flow of the process is good. Takes some learning.

I most liked the immense amount of customer support our team received in the process of creating our WizeHive programs. This customer support allowed our team to understand the many ways we could uniquely customize this platform to suit our needs.

Some of the back-end creation processes were difficult for our team to manage and learn at first. But with the encouragement and support of the customer service professionals, we managed well. WizeHive takes some getting used to from a user-perspective, but with consistent use and practice, it becomes much more doable.

WizeHive is a very flexible application and allows administrators to realize critical needs for grant management that we could only imagine before.

It's really important than an organization assign someone that can apply some user experience knowledge for the setup process.

Setup & ease of use for Foundations, Applicants and Trustee support.

Cost, it's a bit more expensive especially if we implement on all foundations.

Customer service is very helpful and responsive. They're helpful in answering simple fix questions, as well as brainstorming on how their software can accommodate more complex requests.

Very easy to build your own application form, as well as follow-up forms.

The interface can be customized to fit your organization's branding.

Online help articles are very helpful and easy to follow.

Easy to create and customize reports.

Easy to create a new workspace - its basically a copy, paste function.

Overall - if we were to go through this process again, we would make the same decision to use WizeHive.

Applicants have to create new credentials every year in order to access their application so, they have separate logins for the year they are reporting in and the year they are applying for - that can get confusing.

Yearly workspaces cannot communicate with one another so doing YTD comparisons can be challenging.

There are some features, such as the calendar and cascading forms, within WizeHive that I wanted to utilize but were not sophisticated enough features to make it worthwhile.

Sending an e-mail to users through the WizeHive app comes from the WizeHive domain and frequently goes to the spam folder. While you can direct replies to an internal e-mail, I would like for the e-mail to also appear as though it was sent from our domain.

It has most of the features we need for our use, which is an application process. People can log-in and save their status on applications. It can link to get references, and I can get people to review the applications on a review portal.

This is the least intuitive interface of a system I have EVER used. It is extremely frustrating. You think you remember how to change a setting or edit a direction somewhere, and you realize it could be in one of a ton of different places. It is extremely frustrating to use, and you would think that simple things like easily downloaded all the applications as files to my own computer would be simple, but they are not. Customer support can be okay, it depends on who you get really. The fact that I used this last year and this year had to be completely refreshed because it's so complicated that I don't remember everything is a big issue. And it's not like I can easily problem-solve. I always need to contact customer support, and I can't even call. My colleagues and I can't believe that a minor thing like putting a blurb/direction before a certain section of a form weren't possible! It has to be somewhere else. Some of my applicants have been confused. We probably won't use this again. Again, it is the least intuitive system I have ever used.